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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Poor quality and a return fee...really? I sent all my items back and cancelled a few that had not shipped yet, to their Chinese mailing address ( very costly) over 2 months ago and still no refund. In... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

DO NOT BUY FROM THE COMPANY!!!!! IT IS A CHINA COMPANY. THEIR RETURN POLICY IS PATHETIC. WON'T GIVE YOU A 100% REFUND TO YOUR PAYMENT METHOD. THEIR CUSTOMER SERVICE IS AWFUL. THEY PARADE UNDER... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Received a totally different outfit than ordered. Took almost 2 months. Request a correction . They offered a 90% credit towards another outfit, plus a restocking fee, or I could return the outfit a... Zobacz więcej

Reakcja na opinię

Oceniono na 2 z 5

Dress was not anything like the photo, very cheap material and a different design. I'm now experiencing problems sending it back. I ordered another one by mistake and they say they've refunded that on... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z odzieżą damską

Napisane przez firmę

Lavechic is an online fashion company founded in 2020. We offer a wide range of fashion-forward apparel that caters to women of all ages. Our product line is carefully curated to evoke a sense of adventure and wanderlust with a curated selection of clothing and accessories, we're your go-to for chic, travel-inspired style. Wear Your Shine-Endless Vacay Styles in One-Stop.


Dane kontaktowe

1,3

Bardzo słaba

Wynik TrustScore: 1.5 na 5

334 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Odpowiada na 99% z negatywnych recenzji

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

1,3

Wszystkie recenzje

(334)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 228

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Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

WARNING

WARNING – WRONG ITEM DELIVERED, NO FREE REPLACEMENT AND NO FULL REFUND!

I strongly advise customers to think twice before ordering from LAVECHIC.

On October 22, 2026, I placed an order on their website. The item I received was completely different from the one advertised and ordered.

LAVECHIC acknowledged the problem, but instead of correcting their mistake at their own expense, they offered several unacceptable solutions:

* Pay an additional $20 to receive another item.
* Accept a partial refund of just 20%.
* Return the incorrect product to China at my own expense, with an additional 10% deduction from my refund.

After I refused these proposals, they increased their partial refund offer to 40%, while still refusing to send the correct item free of charge or provide a prepaid return label.

So, despite receiving the wrong product through no fault of my own, I am expected to lose money to resolve their mistake.

I have kept the original order confirmation, photographs of the incorrect product and all email correspondence supporting these facts.

This is an extremely disappointing shopping experience and, in my opinion, completely unacceptable customer service.

My recommendation: avoid ordering from LAVECHIC unless you are prepared to face potentially costly and complicated return procedures.

⸻

AVIS AUX CONSOMMATEURS FRANCOPHONES

J’ai commandé un article chez LAVECHIC et reçu un produit totalement différent.

Malgré la reconnaissance de leur erreur, le vendeur refuse de m’expédier gratuitement le bon article ou de prendre en charge les frais de retour vers la Chine. Après plusieurs échanges, il me propose seulement 40 % de remboursement.

Je possède toutes les preuves écrites de ces échanges.

Expérience extrêmement décevante. Je déconseille fortement ce site marchand.

2 listopada 2026
Opinia niezależna
Oceniono na 1 z 5

DO NOT BUY FROM THE COMPANY!!!!

DO NOT BUY FROM THE COMPANY!!!!! IT IS A CHINA COMPANY. THEIR RETURN POLICY IS PATHETIC. WON'T GIVE YOU A 100% REFUND TO YOUR PAYMENT METHOD.
THEIR CUSTOMER SERVICE IS AWFUL. THEY PARADE UNDER MANY NAMES. PLEASE, PLEASE.....CHECK THE RETURN POLICY AND WHERE EACH COMPANY IS LOCATED.
IF ANY OF YOU HAVE PURCHASED SOMETHING FROM CHINA, YOU KNOW THE SIZES ARE NUTS AND THE QUALITY SUCKS!

12 października 2026
Opinia niezależna
Logo Lavechic

Odpowiedź od Lavechic

We value your feedback. We deeply regret the severe frustration caused by fulfillment standards, after-sales mechanisms, and information transparency. This is not the experience we aim to provide, and we do not tolerate any breach of customer trust. We are conducting an internal review of our quality control, return processes, service response, and product description to ensure standard reliability.

Oceniono na 1 z 5

Poor quality and a return fee...really

Poor quality and a return fee...really? I sent all my items back and cancelled a few that had not shipped yet, to their Chinese mailing address ( very costly) over 2 months ago and still no refund. Initially they responded but now no word back from their customer service team. I would never recommend this company. Clothing looks amazing online bait and switch for sure. DO NOT PURCHASE FROM THIS COMPANY!!!

2 listopada 2026
Opinia niezależna
Logo Lavechic

Odpowiedź od Lavechic

We value your feedback. We deeply regret the severe frustration caused by the quality delivery, cross-border fulfillment processes, and after-sales response. This is not the experience we aim to provide, and we do not tolerate any breach of customer trust. We are conducting an internal review of our quality control, return mechanisms, logistics coordination, and service response to ensure standard reliability.

Oceniono na 1 z 5

This is a total scam

This is a total scam. It took over a month to receive the garment, and when it arrived it wasn’t even what I ordered. They make it impossible to communicate with them so I’m going to absorb my loss and learn my lesson. What a rip off.

2 listopada 2026
Opinia niezależna
Logo Lavechic

Odpowiedź od Lavechic

We value your feedback. We deeply regret the severe frustration caused by the delivery timeline, quality fulfillment, and after-sales response. This is not the experience we aim to provide, and we do not tolerate any breach of customer trust. We are conducting an internal review of our logistics timeliness, quality control, product description, and service communication to ensure standard reliability.

Oceniono na 1 z 5

DONT BY its scam, you got not near what you order

DONT BY, it’s scam you don’t get what you order🤬🤬🤬🤬

2 listopada 2026
Opinia niezależna
Logo Lavechic

Odpowiedź od Lavechic

We value your feedback. We deeply regret the severe frustration caused by the quality fulfillment, product representation, and delivery processes. This is not the experience we aim to provide, and we do not tolerate any breach of customer trust. We are conducting an internal review of our quality control, product description accuracy, and delivery standards to ensure standard reliability.

Oceniono na 1 z 5

Won’t refund you !!

It took over 6 weeks to get items. I finally got thru to them to get a return address for a refund in May. Just today i got the package returned to me 5 months later with no explanation. USPS says they can’t help because it went first class so now I’m out the $50.00 return shipping fee and $200.00 for the cost of the dress. NEVER USE LAVECHIC!!!!

1 listopada 2026
Opinia niezależna
Logo Lavechic

Odpowiedź od Lavechic

We value your feedback. We deeply regret the severe frustration caused by the fulfillment timeline, return process, and after-sales response. This is not the experience we aim to provide, and we do not tolerate any breach of customer trust. We are conducting an internal review of our order fulfillment, return mechanisms, logistics coordination, and service response to ensure standard reliability.

Oceniono na 1 z 5

Absolutely shocking quality and a total…

Absolutely shocking quality and a total rip off. Flowers you have to press stud on the sleeves, buttons too heavy for dress and one hanging passed the hem. Never seen anything like it. To return it another 20.00 on top of the 56.50 I bought for total crap. Avoid at all costs.

16 września 2026
Opinia niezależna
Logo Lavechic

Odpowiedź od Lavechic

We value your feedback. We deeply regret the severe frustration caused by the quality delivery, design representation, and after-sales fulfillment processes. This is not the experience we aim to provide, and we do not tolerate any breach of customer trust. We are conducting an internal review of our quality control, craftsmanship standards, product description, and return mechanisms to ensure standard reliability.

Oceniono na 1 z 5

Absolutely disgusting

Absolutely disgusting, nothing like what I ordered, shocking service when trying to return ignore all emails, Do not buy from this site it’s unbelievable how such a company gets away with this

1 października 2026
Opinia niezależna
Logo Lavechic

Odpowiedź od Lavechic

We value your feedback. We deeply regret the severe frustration caused by the quality delivery, information representation, and after-sales response processes. This is not the experience we aim to provide, and we do not tolerate any breach of customer trust. We are conducting an internal review of our quality control, product description, return mechanisms, and service response to ensure standard reliability.

Oceniono na 1 z 5

DO NOT BUY FROM HERE!

DO NOT BUY FROM HERE!! Nothing I ordered is what the pictures look like. The best example think what you ordered and what you got are totally different. Horrible quality, horrible product, horrible smell. I was duped, don’t be me and font be fooled by the pictures, that is not what you get. I bought 5 things totaling $245.00. Debating whether to cut my losses or spend more to send back.

27 października 2026
Opinia niezależna
Logo Lavechic

Odpowiedź od Lavechic

We value your feedback. We deeply regret the severe frustration caused by the quality delivery, information representation, and after-sales fulfillment processes. This is not the experience we aim to provide, and we do not tolerate any breach of customer trust. We are conducting an internal review of our quality control, product description, information transparency, and after-sales mechanisms to ensure standard reliability.

Oceniono na 1 z 5

QUALITY_GARBAGE

I purchased a dress from them and tried to return it and never received a reply back. The quality is GARBAGE and it was nothing like the picture. DON"T WASTE YOUR MONEY ON GARBAGE! POOR CUSTOMER SERVICE~!

14 października 2026
Opinia niezależna
Logo Lavechic

Odpowiedź od Lavechic

We value your feedback. We deeply regret the severe frustration caused by the quality delivery, information representation, and after-sales response processes. This is not the experience we aim to provide, and we do not tolerate any breach of customer trust. We are conducting an internal review of our quality control, product description, return mechanisms, and service response to ensure standard reliability.

Oceniono na 1 z 5

Received a totally different outfit…

Received a totally different outfit than ordered. Took almost 2 months. Request a correction . They offered a 90% credit towards another outfit, plus a restocking fee, or I could return the outfit at my cost. Claimed the designer sold out of outfit i requested.
Why a restocking fee if i didn’t order what they sent. TOTAL RIP OFF!!! Save your time and money DO NOT IRDER FROM THEM!!!

19 października 2026
Opinia niezależna
Logo Lavechic

Odpowiedź od Lavechic

We value your feedback. We deeply regret the severe frustration caused by the order fulfillment, delivery accuracy, and after-sales processes. This is not the experience we aim to provide, and we do not tolerate any breach of customer trust. We are conducting an internal review of our quality control, order fulfillment, return mechanisms, and service response to ensure standard reliability.

Oceniono na 1 z 5

Extremely poor customer service and a…

Extremely poor customer service and a very disappointing experience. The website has failed to refund my money despite repeated follow-ups and multiple attempts to resolve the issue. They do not respond properly to emails and show no accountability for their customers. This is unacceptable and completely unprofessional. I would not recommend this website to anyone. Think twice before making a purchase, as getting your money back may turn into a frustrating and exhausting process.

1 września 2026
Opinia niezależna
Logo Lavechic

Odpowiedź od Lavechic

We value your feedback. We deeply regret the severe frustration caused by the service response, after-sales fulfillment, and communication processes. This is not the experience we aim to provide, and we do not tolerate any breach of customer trust. We are conducting an internal review of our service response mechanisms, refund procedures, and customer communication to ensure standard reliability.

Oceniono na 1 z 5

I blame myself

I blame myself. I always look up companies whose names I am unfamiliar with but I did find some reviews that were very positive. I bought a dress $79 and finally got it and was horrified by the quality. I am Telling You for the bottom of my heart do not buy from this company do not put yourself through the hell I just went through. This was a gift from my mother and I had seen it on the website as it turns out it came with see-through material cheap plastic buttons that went down the front that were hanging by a thread it was supposed to have a gathered flower at the wrist of the sleeve only instead they had snaps with individual giant flowers with hard backings that you were supposed to snap on never said that in the review it had all kinds of loose threads all over it it was horrific. I contacted them and they did get back to me very quickly and apologize wanted to make it right and they told me since shipping from China is expensive they told me why don't you just keep that dress and pick up something else but then send an extra 20 help with the cost of sending out the new dress again another stupid thing but I was desperate to find something that would be good and not lose all my money and then they charge at 10% per item return for restocking. I got the second dress it was not light brown it was rust colored. It was thin thin material so uncomfortable so cheap so I contacted them again and they said I could send it back and spend the $40 or more to send it back and they would check all the clothing out and make sure that it wasn't used and I told her oh don't worry nothing we use the stuff belongs in an incinerator not on anyone's body. I decided that I would cut my losses of $100 and learn a very valuable lesson. This is a garbage company it's absolutely horrendous it's got an F rating on the BBB and numerous numerous complaints. I did not do my homework. There isn't any place to do a -000 they're just stars and you have to hit one of them so I gave it one star. Do yourself a favor you will be so happy that you listen to this review. Trust

13 października 2026
Opinia niezależna
Logo Lavechic

Odpowiedź od Lavechic

We value your feedback. We deeply regret the severe frustration caused by the quality delivery, information representation, and after-sales fulfillment processes. This is not the experience we aim to provide, and we do not tolerate any breach of customer trust. We are conducting an internal review of our quality control, order fulfillment, return mechanisms, and service response to ensure standard reliability.

Oceniono na 5 z 5

Imitation /fake/camouflage merchandise, looks totally different from picture online

Imitation /fake/camouflage merchandise

13 października 2026
Opinia niezależna
Logo Lavechic

Odpowiedź od Lavechic

We value your feedback. We deeply regret the frustration caused by the deviation between product representation and the actual experience. This is not the experience we aim to provide, and we do not tolerate any distortion in information presentation. We are conducting an internal review of our quality control, product description, and information transparency to ensure standard reliability.

Oceniono na 1 z 5

I bought 2x outfits from this company

I bought 2x outfits from this company, after I purchased the items I read there reviews, I then quickly cancelled my order with in the 24 hour window, they emailed me back saying that it was passed the time line & that the garments were being cut. They arrived 2 weeks later the dress was huge fake flowers that stuck on the sleeves, the second item was cheap fabric that had pulls all over it, I requested an address to send it back to, which was in China it would of cost me more money to send it back & only get 90% refund, they said I could keep there crap & they would give me 40% discount on another cheap & nasty outfit. Please people read there reviews do not buy from them there a rip off & a scam they need to be shut down

29 września 2026
Opinia niezależna
Logo Lavechic

Odpowiedź od Lavechic

We value your feedback. We deeply regret the severe frustration caused by the delivery representation, quality fulfillment, communication response, and after-sales processes. This is not the experience we aim to provide, and we do not tolerate any breach of customer trust. We are conducting an internal review of our quality control, order fulfillment, return mechanisms, and service response to ensure standard reliability.

Oceniono na 1 z 5

Avoid

Avoid. Avoid. Avoid. This is a scam company.

Firstly, the shipping took over a month, so I asked my credit card company to dispute the transaction. 2 weeks later the order arrived.
Very cheap material, and in an awful colour (nothing like what was advertised).
When I tried to return it ($39 postage to China), they provided all sorts of other options to get out of the dress being returned, for example - keep the dress, but order another one with this 30% coupon and we’ll give you a 30% partial refund on your original dress. They’re just trying to get you to spend more money on their site with no hope of ever getting what you paid for or ever receiving a refund. I have been waiting for my partial refund for over 3 weeks now- I guess I will never see the refund, and the dress is in the bin. The person who I was dealing with has gone completely silent, and not returning emails.

Stay away from this company.

7 października 2026
Opinia niezależna
Logo Lavechic

Odpowiedź od Lavechic

We value your feedback. We deeply regret the severe frustration caused by the delivery timeline, product representation, after-sales fulfillment processes, and communication response. This is not the experience we aim to provide, and we do not tolerate any breach of customer trust. We are conducting an internal review of our fulfillment efficiency, quality control, return mechanisms, and service response to ensure standard reliability.

Oceniono na 1 z 5

Please do not order from this company

Please do not order from this company. I ordered a dress size 12/14, which looked stunning on the site. When it came it was more like a 16 to 18. The ruffle was all.scrunched up at the bottom the sleeves did not have as much material as it looked on the site and the material was very poor quality. I requested a refund but was told it was at my own expense and also a 30% reduction on refund. If i could give a 0 i would.

4 października 2026
Opinia niezależna
Logo Lavechic

Odpowiedź od Lavechic

We value your feedback. We deeply regret the severe frustration caused by the product representation, sizing standards, delivery quality, and after-sales fulfillment processes. This is not the experience we aim to provide, and we do not tolerate any breach of customer trust. We are conducting an internal review of our quality control, specification standards, return mechanisms, and service response to ensure standard reliability.

Oceniono na 1 z 5

Saw a beautiful dress on line and…

Saw a beautiful dress on line and purchased. What was sent nothing like it. It is such poor quality it is unwearable. I have sent pictures of the differences and told them they are dishonest. The only way I can get a refund is to send the crap back to China at my expense. Do not buy from this company. If I could give a negative 5 stars I would. So in summary, poor quality, no refunds, poor communication, dishonest supplier.

4 października 2026
Opinia niezależna
Logo Lavechic

Odpowiedź od Lavechic

We value your feedback. We deeply regret the severe frustration caused by the product representation, quality delivery, communication response, and after-sales fulfillment processes. This is not the experience we aim to provide, and we do not tolerate any breach of customer trust. We are conducting an internal review of our quality control, information transparency, return mechanisms, and service response to ensure standard reliability.

Oceniono na 1 z 5

EXTREMELY DISAPPOINTING

I contacted them to receive shopping information and they kept guaranteeing it was on its way. When it FINALLY arrived pieces of the dress were missing. I reached out to them and was told I would HAVE to purchase something else and they would include my missing pieces. I asked for a refund met by silence. EXTREMELY DISAPPOINTING!

22 września 2026
Opinia niezależna
Logo Lavechic

Odpowiedź od Lavechic

We value your feedback. We deeply regret the severe frustration caused by the delivery completeness, communication response, and after-sales fulfillment processes. This is not the experience we aim to provide, and we do not tolerate any breach of customer trust. We are conducting an internal review of our quality control, order fulfillment, after-sales mechanisms, and service response to ensure standard reliability.

Oceniono na 1 z 5

Lavechic is a scam I have bought a few…

Lavechic is a scam I have bought a few items from them they have now sent me something totally different to what I ordered have tried to get them to answer by email, instagram, facebook etc and nothing sent several messages , to reply to that other person and say they are investigating the matter is an absolute joke I do not trust them there is always problems with their orders but to send something totally different again to what I ordered appalling do not buy from these a scam scam scam

Lacechic reply is nonsense and should not be allowed trade I want my money back I do not have any items I ordered and you have my money scam

28 września 2026
Opinia niezależna
Logo Lavechic

Odpowiedź od Lavechic

We value your feedback. We deeply regret the severe frustration caused by the delivery representation, communication fulfillment, and overall experience. This is not the experience we aim to provide, and we do not tolerate any breach of customer trust. We are conducting an internal review of our quality control, delivery accuracy, and response mechanisms to ensure standard reliability.

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