Patient, speedy and transparent service all round. Particularly, Elly has been excellent in helping me with my order but the whole team is superb. I haven’t received my order yet and am still confiden... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The customer service team are really helpful, especially Elly. Great products and good prices with any issues sorted without any hassle.
Cabinets are well made and robust ,doors , drawer fronts ,end panels and all accessories are well made , delivery was on time and the costumer service was excellent. The person I was dealing with is... Zobacz więcej
I did much research before deciding on Lark & Larks. I needed quality , delivery times and price. Ellie was very supportive when designing , updating and changing my order on two occasions. My kitche... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Lark & Larks has been a trusted name in bespoke rigid kitchen and bedroom design since 2003, delivering exceptional quality and style to both trade professionals and homeowners. As part of our exciting company relaunch, we’re proud to introduce our brand-new website, designed to offer an outstanding user experience while showcasing our extensive range of high-quality products. From made-to-measure rigid kitchen and bedroom units to replacement doors, handles and storage solutions, we have everything you need to bring your vision to life. Our commitment to providing top-tier products at competitive prices is matched only by our dedication to excellent customer service and expert advice. Operating from a cutting-edge 10,000 sqft facility equipped with advanced CNC machinery, we ensure precision and quality in every piece we produce. Explore our updated website and discover how we can help transform your kitchen or bedroom with ease and style!
Free Delivery on orders over £400.00, Made to measure Kitchens & Bedrooms, Trading since 2003, Family Business
Napisane przez firmę
- 36 Years Trade Experience
- Lark & Larks Ltd, a family run business, has been trading since 2003 and is owned by two brothers with over 36 years experience of kitchen and bedroom design, fitting and carpentry all around the world. This in-depth knowledge and experience ensures that both trade and public get the high quality products and service that they require.
- Manufacturing Warranties
- Lifetime guarantee on all Blum fittings, hinges and drawer boxes. 10 year guarantee on all rigid units. 6 year guarantee on Bella, Zurfiz, Gravity and Unique made to measure doors and accessories.
- Free delivery on orders over £400.00
- We offer a UK delivery service with free delivery for all orders over £400 for all Bella, Zurfiz, Unique and Gravity orders.
- Pay us with confidence
- You can be assured that we take data security seriously and all payments are handled securely by SagePay.
Dane kontaktowe
1059-1069 Kingsbury Road, Tyburn, B35 6AJ, Birmingham, Zjednoczone Królestwo
- 0330 135 9090
- sales@larkandlarks.co.uk
- larkandlarks.co.uk
4,5
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Lark & Larks
Hi Karl,
Thank you for taking the time to leave us a 5* review.
I am pleased to hear that you found our website quick and easy to navigate and that you had a positive experience with your delivery.
We look forward to hearing from you again in the future.
~The Larks Team.
On the ball service and good quality…
On the ball service and good quality product
20 października 2023
Odpowiedź od Lark & Larks
Hi Mike,
Thank you for taking the time to provide feedback.
I am delighted to hear that you are pleased with both the quality of the items you have received and the service provided.
If you require any assistance with any upcoming projects, please do not hesitate to contact us.
~The Larks Team.
Ordered a customised size and received…
Ordered a customised size and received exactly what was required. Easy to order and kept up to date with delivery. Put up yesterday and even the other half was impressed so royal seal of approval also gained 😃
13 października 2023
Odpowiedź od Lark & Larks
Hi Tim,
Thank you for taking the time to leave us a 5* review.
It sounds like the item met your expectations and its even better that it has received approval from your significant other 😀.
If you need any assistance with any upcoming projects, please do not hesitate to reach out.
~The Larks Team.
Very good. Recommend
Very good customer service, excellent product, highly recommend
6 października 2023
Odpowiedź od Lark & Larks
Hi Karen,
Thank you for taking the time to leave us a 5* review.
We are thrilled to hear that you had a positive experience with our customer service team and are pleased that you are happy with our product.
If you ever need any further assistance or have a questions, please do not hesitate to reach out to us.
~The Larks Team.
Cupboard order
Good communication with them
Easy to use website to order.
Goods arrived complete with no damages.
Delivery arrived when stated driver was very helpful.
Only downside delivery was expensive.
2 października 2023
Odpowiedź od Lark & Larks
Hi Philip,
Thank you for sharing your feedback on your recent experience with us.
Its great to hear that you found the communication satisfactory and that our website was user friendly for your order.
I'm pleased to know that your items arrived intact and on time and that our driver was helpful.
I understand that the delivery cost may have been a downside for you. We constantly evaluate our pricing to ensure we provide the best value for customers and your input will be taken into consideration.
Please do not hesitate to contact us with any upcoming projects.
~The Larks Team.
All panels were exactly as described…
All panels were exactly as described and look great now fitted! They have tranformed my dreary old kitchen, which looked like it was built from old office desk parts. Lady at reception was lovely, both her telephone manner and in person. Would use again and recommend without hesitation.
2 października 2023
Odpowiedź od Lark & Larks
Hi Tony,
We are happy that your panels lived up to expectations and have brought new life to your kitchen.
It is wonderful to hear that you had a positive experience with our receptionist.
Should you ever need assistance in the future, please do not hesitate to reach out.
Thank you for considering us for your project and for the kind recommendation.
~The Larks Team.
Items were as described and delivered…
Items were as described and delivered promptly.
8 września 2023
Odpowiedź od Lark & Larks
Hi John,
Thank you for taking the time to leave us a 5*review.
I'm glad to hear that the items met your expectations and were delivered on time.
If you need any further assistance, please do not hesitate to contact us.
~The Larks Team.
Great service
27 lipca 2023
Odpowiedź od Lark & Larks
Hi Eileen,
Thank you for taking the time to leave us a 5* review.
We are delighted to hear that you are happy with the service that has been provided.
If you need any further assistance in the future, please do not hesitate to contact us.
~The Larks Team.
Amazing great company.
13 lipca 2023
Odpowiedź od Lark & Larks
Hi Edd,
Thank you for your kind words and taking the time to provide us with feedback.
We are delighted that you have rated our service as 5*, please do not hesitate to contact us with any upcoming projects, we are always happy to help.
~The Larks Team
Would use again.
Easy to order. Informative web site. Good value. Fast and secure delivery. Quality product.
13 lipca 2023
Odpowiedź od Lark & Larks
Hi,
Thank you for taking the time to leave us a 5* review, we really appreciate your feedback.
We are delighted to hear that you found our website informative and easy to navigate and that you are pleased with your doors.
If you require any further assistance in the future, please do not hesitate to contact us.
~The Larks Team.
Excellence all round
Superb materials for the price. Impressive workmanship. Delivered ahead of time. Will do business again.
25 czerwca 2023
Odpowiedź od Lark & Larks
Hi Tony,
Thank you for taking the time to leave us a 5* review.
We are pleased to hear that you are satisfied with both the pricing and the products that you have received.
We look forward to working with you again in the future.
~The Larks Team.
New handle for the kitchen fitted as…
New handle for the kitchen fitted as described, good quality and came as ordered
18 czerwca 2023
Odpowiedź od Lark & Larks
Hi Peter,
Thank you for taking the time to leave us a 5* review.
We are happy that you are pleased with your handle and that you found the quality and fit to be excellent.
We look forward to hearing from you again in the future.
~The Larks Team.
Odpowiedź od Lark & Larks
Hi Christopher,
Thank you, we really appreciate your 5* review.
We are pleased that you are happy with your order and look forward to working with you again in the future.
~The Larks Team.
great website for ordering
great website for ordering, very easy to deal with,kitchen doors arrived very well packaged,spot on with sizes,i could not fault this company.i would have no hesitation recommending lark and larks.
3 maja 2023
Opinia niezależna
Odpowiedź od Lark & Larks
Hi David,
Thank you for taking the time to leave us a review.
We are glad to hear that you are pleased with your items and that you found our service deserving of a 5* review.
If you need any further assistance in the future, please do not hesitate to reach out to us.
~The Larks Team.
The customer is an inconvenience
Looked like a good website to order exactly what I wanted.
I ordered £780 of cabinets and doors on a Sunday. Monday morning I asked to change a door. No, can't change now the order is in process (despite 5week lead time). So I asked to add a new item for the same delivery. No, can't make any change, you need to pay new shipping costs.
So, delivery of units a week later than estimated, so that's 6 weeks.
2 doors had holes drilled upside down.
No apology but eventually promised £30 refund with 5-10wd. 10wd later I chased for the refund, then they sent the request to accounts.
The customer appears to be an inconvenience for this company.
31 maja 2023
Opinia niezależna
Odpowiedź od Lark & Larks
Hi Nick,
Thank you for reaching out to us. We appreciate your feedback and the opportunity to address your concerns. We understand that there were some issues with your order, and we apologise for any inconvenience caused.
Upon reviewing your order, we noted that you initially placed it on Thursday and contacted us on Saturday to make amendments. Unfortunately, by that time, your doors were already in production, and we were unable to make any changes or additions to your order due to the 48-hour lead time required for manufacturing.
We sincerely apologise for the incorrect drilling of your doors, as this does not reflect our standard practices. We want to assure you that we take quality control seriously, and we have taken steps to prevent similar issues from occurring in the future.
When we became aware of the drilling issue, we offered to rectify the problem by replacing the doors for you. However, you kindly informed us that you would handle the correction on-site and requested compensation instead, which we promptly arranged for you.
We value your business and regret any dissatisfaction caused by these circumstances. We strive to provide excellent customer service and take pride in our products. We sincerely hope that you will consider giving us another chance in the future for any upcoming projects. We are confident that we can demonstrate our commitment to your satisfaction.
Once again, we apologise for any inconvenience caused and appreciate your understanding.
Please feel free to contact us if you have any further questions or concerns.
~The Larks Team.
Very helpful and proffessional,first…
Very helpful and proffessional,first clas product and service.
30 maja 2023
Odpowiedź od Lark & Larks
Hi Derek,
We really appreciate you taking the time to leave us a 5* review.
We are pleased that you are happy with your doors.
If you ever need any further assistance in the future, please do not hesitate to contact us.
~The Larks Team.
Excellent service and efficient but…
Excellent service and efficient but expensive delivery
30 maja 2023
Odpowiedź od Lark & Larks
Hi John,
Thank you for taking the time to leave us a review, we value all feedback.
We hope to hear from you again in the future.
~The Larks Team.
Really good products
Really good products. I got exactly what I ordered from a long list of bespoke measured doors. Great communication. Will definitely use again should the opportunity arise.
Thank you.
22 maja 2023
Odpowiedź od Lark & Larks
Hi Mr Povey,
Thank you for taking the time to leave us a 5* review, we take pride in knowing our customers are happy with their experience.
We look forward to working with you again in the future.
~The Larks Team.
Great customer service
11 maja 2023
Odpowiedź od Lark & Larks
Hi Debby,
Thank you for taking the time to leave us a 5* review.
We hope to hear from you again in the future.
~The Larks Team.
Great Products and Excellent Customer Support
I can’t thank the staff, especially Ellie, at LarkandLarks enough. They call back promptly and go above and beyond to offer help and support. Great products and great service.
6 marca 2023
Opinia niezależna
Odpowiedź od Lark & Larks
Hi Frank,
Thank you for your kind review, our team is committed to providing excellent customer service.
We will pass on the compliments to Ellie.
If you ever need any further assistance in the future, please do not hesitate to contact us.
~The Larks Team.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
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