Lancashire Lighting Recenzje 

1200
•
Wynik TrustScore: 3 na 5

2,8

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

The measurement that they said they would send was shorter than advertised. I’ve been trying to get a response from the company but to no avail. I have sent numerous emails and have got nothing back... Zobacz więcej

Oceniono na 5 z 5

The items purchased were described in detail on the listing including one critical dimension that other sellers ignored. Whilst the cost per unit was higher than I was comfortable with, this was the o... Zobacz więcej

Oceniono na 5 z 5

Have bought before from Lancashire Lighting, but still checked for competitive price. It turns out they were the cheapest for this item, so I ordered from them again. The two lights ordered were well... Zobacz więcej

Oceniono na 1 z 5

Ordered a light on the basis it was in stock. Didn't arrive after 10 days so tried to chase by email, chat and phone. No response so cancelled order by email. Lights arrived a week later! Emailed cu... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z oświetleniem

Napisane przez firmę

Welcome to Lancashire Lighting, your one stop online lighting megastore bringing you high quality lighting at discounted prices. We are one of the most well-known and reputable lighting wholesalers in the UK. We are a small family-run business who operate on a national scale. You will find a wide selection of products for the home and garden all at discounted prices. For the past 70 years we have been supplying lighting to high-street retailers and the general public. We have accounts with all leading lighting manufacturers such as: Inspired Lighting, Dar, Diyas, Mantra, Searchlight, Eglo, Endon, Philips plus many more.


Dane kontaktowe

2,8

Średnia

Wynik TrustScore: 3 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

2,8

Wszystkie recenzje

(1200)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 36

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Disappointed !

Quite simply a thoroughly reliable supplier was let down by its chosen courier and now, after more two weeks, having paid for both goods and carriage l have neither my goods or a refund !!!
Very very disappointing. I shall not place another order with Lancashire Lightning.

1 sierpnia 2024
Opinia niezależna
Oceniono na 1 z 5

Don't respond to problems

I ordered a light from this company which arrived as expected. The light was faulty as it was corroding in places. I emailed the company and rang several times. They never respond to emails and they don't answer the phone. Their phone message says that if you leave your details they will call back, but they never do. If I could give this company no stars then I would.

I have been asked to add details to this review but all I can say is that nothing has changed. I have still had no response for the company.

17 czerwca 2024
Opinia niezależna
Oceniono na 5 z 5

Alabaster flush ceiling light

Have bought before from Lancashire Lighting, but still checked for competitive price. It turns out they were the cheapest for this item, so I ordered from them again. The two lights ordered were well packaged, and despite the box having a couple of small dents, the contents were in perfect condition. Parcelforce delivered the lights within 24 hours, and provided excellent tracking details. The lights have the standard E27 screw type bulb, which makes for easy fitting and finding replacements.

10 czerwca 2024
Oceniono na 3 z 5

Very disappointing service but excellent products

Despite placing my order in mid April and the acknowledgment saying item will be shipped in 2/3 working days, I’ve still not received the item. I have sent a few emails asking if there is an update available but no reply has been forthcoming. I’ve also called the company and was promised and a call back, sadly, to no avail. Customer service is most disappointing.
I am at long last in receipt of the lampshade that I ordered and have to say, I am delighted with this item. If only the customer service was equal to the products provided, then a 5 star rating would be forthcoming. I’ve changed from 1 star to a 3 star because hopefully, others won’t experience the disappointment with no contact.

20 kwietnia 2024
Oceniono na 1 z 5

DO NOT USE THIS COMPANY

DO NOT USE THIS COMPANY! Last September I ordered a beautiful chandelier from Lancashire Lighting. It cost £368. Unfortunately when it arrived my de orators hadn't been in to plaster and paint the room, so I opened the packaging to check everything, and thought all was in order. When eventually I was ready to install the light fitting I contacted my electrician and arranged a date to come and fit it. All went well until it came to fitting the crystals. To my horror we were 96 short. After months of telephoning, being promised to return calls nothing happened. Eventually I contacted Trading Standards who also had various contacts (emails,calls etc.)being told the crystals would be posted out, what day they would arrive absolutely nothing happened. They were eventually given a mobile number for the manager which constantly rings out and cuts off. DISGRACEFUL WAY TO MANAGE A BUSINESSES. IF YOU WOULD LIKE ME TO REMOVE THIS REVIEW, SEND MY 96 CRYSTALS FOR MY CHANDELIER!!!

1 września 2023
Opinia niezależna
Oceniono na 4 z 5

The wisteria wall lights arrived well…

The wisteria wall lights arrived well packaged, they really are beautful and exactly what I was after.
The only reason I haven't given 5 stars is because the communication from the retailer was not that good. After several different methods of trying to get in touch for an update non of which were responded to, I did eventually get through to a person on the phone who said they would contact the warehouse and a day later I received a delivery notification for 24hr delivery. From purchase to delivery it took 7 full working days, not the anticipated 2-3 working days. so consider this if you have got an electrician planned. Other than that ordering on the website was very easy and I'm really pleased with my purchase.

22 kwietnia 2024
Oceniono na 1 z 5

Terrible service

Terrible service. All attempts to communicate with you either written or by phone are ignored.
Avoid. I am still waiting for my order to be delivered…in silence.
Terrible company.
Further reply from Lancashire Lighting. Thankfully PayPal are more responsive and received refund from that direction. No I am not waiting for either a delivery or reply from Lancashire Lighting. I tried several times contacting you where my order was via phone (constant answerphone that nobody bothers to reply to) and several emails. Zero communication. Not difficult but made difficult by lack of or inadequate staff.

18 kwietnia 2024
Logo Lancashire Lighting

Odpowiedź od Lancashire Lighting

Hi,

I noticed that you opened a PayPal case requesting cancellation of your order, which we have processed. As a result, you have been refunded. I'm unsure why you might still be expecting the order. Could you please confirm if everything is clear on your end now?

Oceniono na 5 z 5

F A N T A S T I C

Coniston crystal luminaire table lamp I have purchased the ceiling fitting Table lamp And I am now waiting for delivery of the matching floor lamp Lit or unlit these lamps look beautiful A little bit of “bling” Excellent delivery service and after sales if needed So glad I choose these lamps and company to buy from

Well done everyone!

13 kwietnia 2024
Oceniono na 3 z 5

Three (3) Stars

Three (3) Stars , but my rating could have been Five (5) !
We paid £9.00 for next day delivery and lamp arrived a day later than expected .

18 marca 2024
Oceniono na 1 z 5

Item not arrived yet

20 lutego 2024
Logo Lancashire Lighting

Odpowiedź od Lancashire Lighting

Hello,

Thank you for bringing your concern to our attention regarding the claim of 'item not received.' Upon reviewing the tracking information (C00HHA0463282468) provided by Evri, it appears the item was successfully delivered and signed for by you. Could you please confirm if there has been a misunderstanding or if the information is incorrect?

Best regards.

Oceniono na 1 z 5

Recieved a faulty item

Recieved a faulty item, no answer to my emails with picure as proof of fault. Called three times now and promised arrival, oh hang on not sent...I'll call you back...no call.
Don't use this company!

17 stycznia 2024
Opinia niezależna

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