Lancashire Lighting Recenzje 

Not an impressive company at all once they have your money they are just not interested I had a query to raise and absolutely no response do yourself a favour shop else where

Worst experience ever, place order in 5th of April ,today is 15 and no email about delivery, no answer calls or emails, well disappointed I don't know how to get my money back

ORDER NOT RECEIVED
WILL NOT ANSWER PHONES OR EMAILS.

Ordered IN STOCK items only to be told 3 days later that it’s not in stock. In fact was contacted on day 1 and confirmed that the order will be dispatched today. But when it did not arrived, queried and they said it’s not in stock.

Excellent service product as described would definitely recommend 👍

Fast delivery, very well packaged, accurate description on website, good price.

Ordered an in stock item on 23rd February, with estimated delivery in 2-3 working days. 2nd April, still no item and no communication. Live chat is not actually live - managed to get a response once and was told item was due into stock within 2 weeks. Further live chat, no response, emails are not replied too and telephone isn't working.

I made an order of sockets and light switches for my new kitchen - several of the items were damaged due to non-existent protective packaging - notified Lancashire Lighting immediately via their ”live chat” which is useless - far from being live I just received “missed live chat emails” which were unhelpful - in the end they agreed to replace damaged items but they never arrived - AVOID THIS COMPANY - you can’t speak to them on the phone and their communications/customer service are appalling, plus they do not send or refund for damaged items - I contacted Trendi Switch direct and they sent me replacements free of charge by next day delivery - that is proper customer service.

All round excellent service will definitely use in future...Thank You!🙂

Prompt delivery and good communication

I am still waiting for my order that should have arrived in2-3 days and they have not acknowledged my emails to solve the issue

Still in the box waiting for electrian but arrived very quickly look great too

Order placed Saturday so 1st working day was Monday 10th. By Thursday (day 4) my account was still showing “processing”. I used live chat who, after checking with the warehouse, said it would be “delivered tomorrow”. On Friday, with status still showing “processing” and no despatch email with tracking I emailed to ask for confirmation. NO RESPONSE. But Friday evening I received email and text from Fed-ex to say delivery would be Monday 17th. This was 2-3 day delivery! The confirmation email when I ordered and their website both say Lancashire Lighting will email upon despatch and send a text on the day of delivery. THEY DON’T. The product is fine but the customer service is not. As others have said, delivery is not 2-3 days and communication is non existent.

Good descriptions of lights, with measurements and photos. Got a 5% discount for being a new customer. We paid extra for next day delivery and they arrived in time and in perfect condition.

Fast delivery. Good quality product.

Excellent product with quick delivery.

Extensive range of quality products, was able to find just the right base for the designer lampshade I'd purchased.