Lampemesteren.com Recenzje 

185
Wynik TrustScore: 3.5 na 5

3,4

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

I ordered a lamp that came bended to the point where it didn’t fit. One of the features came out as well. I emailed them a couple of times and no response was received. So I ended up with a broken la... Zobacz więcej

Oceniono na 1 z 5

Chose Lampmasters over cheaper alternatives because they promised faster delivery. The lamp arrived nearly a month late – after three delay notifications – and was defective. Since mid-December I've... Zobacz więcej

Oceniono na 5 z 5

Purchased two TR5 Pendant Ø80 Alu Copper - Tom Rossau. Arrived within a week and with no issue. Shipping costs were more than the original quoted price (was contacted after purchase) but we were still... Zobacz więcej

Oceniono na 5 z 5

Excellent customer service from my initial enquiry to delivery. I cannot fault lampemesteren.com at all. I will certainly be using them in future and even with a shipment coming into the UK from Europ... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z oświetleniem
  2. Sklep meblowy

Napisane przez firmę

✔ Northern Europe’s largest selection of designer lamps ✔ 30 day return policy ✔ Largest selection of designer lamps ✔ Professionals behind the screen


Dane kontaktowe

3,4

Średnia

Wynik TrustScore: 3.5 na 5

185 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 25% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 miesiąca

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,4

Wszystkie recenzje

(185)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 4

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Great online store

Great website, a large amount off models and good prices.
Very easy to make the order and the delivery was fast and well packed.
I will certainly buy again on Lampemesteren.

26 czerwca 2023
Opinia niezależna
Oceniono na 1 z 5

terrible experience

The bulb didn’t match the description, wasn’t dimmable as it was announced. So you wanna change them, and they charge you 15$ for it. Unacceptable. Never again, and never recommend

9 czerwca 2023
Opinia niezależna
Logo Lampemesteren.com

Odpowiedź od Lampemesteren.com

Dear customer,

You bought the wrong bulb for your lamp. On our webshop we suggest 3 options for your specific lamp, but you still bought a different one.

Please note that you are not forced to use our returnlabel, you can simply choose the transportation supplier you wish.

We hope for your understanding.


Team Lampemesteren

Oceniono na 5 z 5

Excellent service - Australia

Purchased two TR5 Pendant Ø80 Alu Copper - Tom Rossau. Arrived within a week and with no issue. Shipping costs were more than the original quoted price (was contacted after purchase) but we were still happy to pay the extra shipping as it was still cheaper than buying two of the same lights locally.

31 października 2022
Opinia niezależna
Oceniono na 5 z 5

Top retailers

Top retailers, highly recommended!! My order was processed very quickly and as it was fragile items it was exceptionally well packaged to avoid any damage during shipping.
All arrived very quickly, thank you!!!

16 maja 2023
Opinia niezależna
Oceniono na 5 z 5

Lampemesteren never disappoint

Lampemesteren never disappoint! Best prices, excellent customer service, superb stock and fast delivery with well packaged items. Don’t hesitate to shop from here, best online experience overall!

9 maja 2023
Opinia niezależna
Oceniono na 1 z 5

Reply from Lampemesteren.com

Reply from Lampemesteren.com
2 days ago
Goodmorning Stephen,

As discussed since your first email the 24th of April, the lamp has to be produced and deliver to us by the manufacturer Philips Hue.

The supplier has unfortunately delayed this delivery and we sadly can’t control that.

Also, we’re daily communicating with suppliers to have the most accurate delivery date to pass on to you as our customer.

Concerning the answers from us asking if you want to keep, change or cancel your order, it’s for letting the customer choose what to do after receiving the latest news.

Concerning the payment, you authorized the amount but we’re capturing it only when the order is sent.

We hope for your understanding.

Have a nice day.
This is in reply to my message below.
I’m not very happy here. I ordered the Phillips hue go portable table lamp the white version and some weeks later I still later I still haven’t recieved it. The messages I keep getting keep changing from may 12th 2023 to may 26th and back again
When you get a message from this company they say do you want to cancel or keep and I reply with keep the order. Seriously offcourse I want to keep my order but what I don’t want is to kept waiting for the lamp. Come on sort this out or I will have no choice to cancel. It’s not a cheap lamp but the delivery dates are ridiculous
I don’t think it’s to much to ask for it to be delivered this week or next week at the latest but this company is lucky I have been patient with them up until this point. My patience will run out and as I’ve paid on a credit card I’ll get my credit card to refund my money you have more rights on a credit card. So I say to this company get your act together or you will lose me as a customer. Stop messing me about with these dates deliver my item I have paid for upfront
No I’m not being understanding. It doesn’t alter the fact you as a company messed me about over the delivery dates. It’s a terrible excuse on your part to say your waiting for it to come into stock. Seriously over two weeks of waiting patiently for the lamp. You to get your act together and tell the supplier that your customers are waiting for their order or use a different supplier. It’s funny how cool shop can deliver the same lamp in 6 to 12 business days not the end of may your company quoted. Oh hang on you kept changing the date from may 12th to may 26th. Your a joke of a company that messes the customer about. Please don’t send anymore of your ridiculous replies to. Your excuses don’t wash with me

5 maja 2023
Opinia niezależna
Logo Lampemesteren.com

Odpowiedź od Lampemesteren.com

Reply from Lampemesteren.com

Goodmorning Stephen,

As discussed since your first email the 24th of April, the lamp has to be produced and deliver to us by the manufacturer Philips Hue.

The supplier has unfortunately delayed this delivery and we sadly can’t control that.

Also, we’re daily communicating with suppliers to have the most accurate delivery date to pass on to you as our customer.

Concerning the answers from us asking if you want to keep, change or cancel your order, it’s for letting the customer choose what to do after receiving the latest news.

Concerning the payment, you authorized the amount but we’re capturing it only when the order is sent.

We hope for your understanding.

Have a nice day.

Oceniono na 5 z 5

I Love Lamp

Speedy delivery. Good communication throughout. Lamp as described and perfectly packed. Nice touch with the complementary light bulb.

22 marca 2023
Opinia niezależna
Oceniono na 5 z 5

Excellent customer service

Henri at Lampemesteren dealt with an issue I had with a light promptly and efficiently. An expensive light I purchased had a defect but he managed to secure a replacement. Very happy indeed.

3 marca 2023
Opinia niezależna
Oceniono na 5 z 5

Very good price and service

It's the second time that I ordered to Lampemesteren. Each time, a perfect experience. Quick delivery. Very well packed. Very good discount. And if I have a question or issue, the customer department answers always quickly and efficiently.

19 stycznia 2023
Opinia niezależna
Oceniono na 5 z 5

Phillips Hue table lamp

everything good from start to finish. excellent communications, well packaged and fast delivery by UPS. Product as described and is really lovely. Will definitely buy from this company again

27 stycznia 2023
Opinia niezależna
Oceniono na 5 z 5

Excellent customer service

Excellent customer service. When I realised I’d made a mistake when ordering they were quick to rectify my mistake and reassure me all was OK. Absolutely thrilled with what I bought - such good quality

13 stycznia 2023
Opinia niezależna
Oceniono na 5 z 5

Great Service

I ordered a light 2 years ago and the service was really good, easy to use website and quick delivery.

The light, however, has recently broken. I emailed lampemesteren and Henri Pohjanhovi was amazing in keeping me informed whilst he worked with the manufacturer. They ended up sending a replacement free of charge!

Great service - thank you Henri

16 stycznia 2023
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej