We moved into our lovely new Lagan Home in Oak Grove in February 2026. The process was very straightforward and easy, from seeing an empty home to choosing our flooring. The staff were very accommodat... Zobacz więcej
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Zobacz, co mówią recenzenci
Lagan are a very conscientious contractor. Whilst we did have some snags with our property, the customer care provided by the site manager was outstanding in helping get everything fixed. The build qu... Zobacz więcej
Reakcja na opinię
From the minute I drove past these Lagan homes, I knew this was where I wanted to live. Not only was it a great location but the finish on these houses were great! There first opening day, I was outs... Zobacz więcej
Reakcja na opinię
Over the years we have bought a number of new homes from a variety of developers. They have all had their snags and problems, some worse than others. While this house has not been without its probl... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Lagan Homes England is part of the Lagan Homes Group with three regions across the UK and Ireland. As a family run homebuilder, we pride ourselves on being innovative and sympathetic to the areas we build in, whilst transforming creative designs into practical and stylish homes. This is reinforced by our commitment to design-led projects and receiving a number of prestigious awards, maintaining our focus on delivering complete customer satisfaction. Creating homes designed for all lifestyles for over 40-years.
Dane kontaktowe
Finance House, Beaumont Road, OX16 1RH, Banbury, Zjednoczone Królestwo
- +441295201050
- home.info@laganhomes.com
- lagan-homes.com
4,6
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67 recenzji
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
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Lagan homes Dunton
From the minute I drove past these Lagan homes, I knew this was where I wanted to live. Not only was it a great location but the finish on these houses were great! There first opening day, I was outside ready to have a look around 🤭
The process of then moving in was made so much easier by the site manager Karl. Not only did he allow regular visits to see the house through its progress, he also made sure any snagging was completed efficiently. Whilst living on the site, Karl and his team have completed any jobs needed and are always friendly and polite. Since moving in I have also noticed that Karl regularly checks in to see how everyone is getting on and you can see he takes pride in his job.
29 sierpnia 2025
Opinia niezależna
Odpowiedź od Lagan Homes England
Thank you for such a wonderful review—it’s great to hear how excited you were from the very first moment you saw the development!
We’re delighted that both the location and the finish of the homes stood out to you, and that your experience from first visit through to moving in was a positive one. It’s especially nice to hear that being able to visit your home during its progress made the journey even more enjoyable.
A big thank you for your kind words about Karl. We’re proud to have him leading the site, and it’s fantastic to know his dedication, efficiency, and genuine care for homeowners continues to make a difference even after move-in. We’ll be sure to pass on your feedback to him and the team.
Wishing you many happy years in your new home, and thank you again for choosing Lagan Homes.
Our lovely new home
We moved into our lovely new Lagan Home in Oak Grove in February 2026. The process was very straightforward and easy, from seeing an empty home to choosing our flooring. The staff were very accommodating prior to completion with allowing us to visit whenever we wanted to. The site manager, Karl, was always available, friendly and helpful and when minor snags were pointed out they were sorted out very quickly. Very happy homeowner.
21 lutego 2026
Opinia niezależna
Odpowiedź od Lagan Homes England
Thank you for your lovely review and for sharing your experience with us.
We’re delighted to hear that your journey—from viewing your new home through to choosing your finishes and moving in—was straightforward and enjoyable. It’s great to know the team were able to support you along the way and give you the flexibility to visit your home before completion.
A special thank you for mentioning Karl. We’re pleased to hear he’s been friendly, helpful, and quick to resolve any minor snags—he’ll be very happy to receive your feedback.
Wishing you many happy years in your new home, and thank you again for choosing Lagan Homes.
Lagan Homes
Lagan Homes
Oak Grove -Dunton
We came to have a look round the development, The team for the word go where absolutely fantastic. They couldn't do enough for you and nothing was to much trouble. They were there for ever step of the way.
Karl has been absolutely brilliant, he always there if you have any problems or need advice. When we had a little bit of a snag list karl and his team sorted right away.
6 months down the line and he is still here asking if there is anything we need.
They all go above and beyond there expectation. Well done karl and team and Lagan Homes.
22 kwietnia 2026
Opinia niezależna
Odpowiedź od Lagan Homes England
Thank you for such a kind and detailed review—we really appreciate you sharing your experience with us.
It’s fantastic to hear that the team made such a strong impression from your very first visit and continued to support you every step of the way. Providing that level of service throughout the journey (and beyond) is exactly what we aim for, so your feedback means a great deal.
A special thank you for highlighting Karl. We’ll be sure to pass on your comments to him and the wider team—he’ll be delighted to know his ongoing support, even months after completion, has made a difference.
We’re so pleased you’ve had a positive experience with us, and we wish you many happy years in your new home.
Exceptional customer service.
Over the years we have bought a number of new homes from a variety of developers. They have all had their snags and problems, some worse than others. While this house has not been without its problems, the attitude of the company has been brilliant. No matter how minor, the attitude has always been the same and that is we will get on and get it done. To coin a phrase, they don't make a drama out of a crisis.
I have not experienced any argument about whose responsibility it is or excuses as to why they can't do something.
I would like to make special mention of the site manager Karl, His attitude and approach has been refreshing. He cannot do enough for you to resolve issues.
Overall, I cannot recommend Lagan Homes highly enough.
22 kwietnia 2026
Opinia niezależna
Odpowiedź od Lagan Homes England
Thank you so much for your thoughtful and detailed review. We really appreciate you taking the time to share your experience, especially given your background of purchasing multiple new homes over the years.
It’s great to hear that, while there have been some issues—as is often the case with new homes—our team’s attitude and commitment to resolving them stood out. We firmly believe in taking ownership and getting things done without unnecessary fuss, so your comments truly mean a lot.
A special thank you as well for highlighting Karl. We’re proud to have him on the team, and it’s fantastic to know his proactive and helpful approach made such a positive impact on your experience.
Your recommendation is genuinely appreciated, and we hope you continue to enjoy your home for many years to come.
Lagan are a very conscientious…
Lagan are a very conscientious contractor. Whilst we did have some snags with our property, the customer care provided by the site manager was outstanding in helping get everything fixed. The build quality is much better than our first new build from one of the large national builders.
22 kwietnia 2026
Opinia niezależna
Odpowiedź od Lagan Homes England
Thank you for taking the time to share your experience with Lagan.
We’re really pleased to hear that you found our team to be conscientious and that the support from our site manager made a positive difference in resolving the snags you encountered. Delivering responsive and effective customer care is something we take seriously, so it’s great to know this stood out to you.
It’s also encouraging to hear your feedback on the build quality of your home, especially in comparison to your previous experience. We continuously strive to maintain high standards across all our developments.
We appreciate your honest feedback and are glad we could support you in getting everything sorted. Wishing you many happy years in your new home.
Oak Grove - Dunton
We hadn’t come across Lagan homes before so didn’t know what to expect. First impressions were really great when having a look around the showhome and other homes on the site at oak grove. The houses are certainly more roomy and have plenty of space for the price you pay compared to some of the bigger competitors.
Once we moved in the customer care has been spot on. Special mention goes to Karl who has looked after us since day one, nothings ever too big or small. There’s always going to be some snagging when you purchase a new build, and this is no different, but Karl and his team addressed all points on our list and turned around the issues we had in a quick timeframe. The aftercare continues still a few months down the line with Karl checking in to make sure we’re settled ok, and the small amount of issues that have appeared post snagging has also been resolved, no questions asked.
All in all we’ve had a great experience moving into our home and we’d certainly recommend Lagan if you was looking at getting a new build in the future.
21 kwietnia 2026
Opinia niezależna
Odpowiedź od Lagan Homes England
Thank you so much for taking the time to share such a thoughtful review. We’re delighted to hear that your first impressions at Oak Grove were so positive and that you’re enjoying the space and value your new home offers.
It’s especially great to know that your experience with our customer care team has met your expectations. Karl will be really pleased to hear your kind words – we’re proud to have him on the team, and it’s fantastic to see his dedication making such a difference. We understand that some snagging can be part of the new build journey, so it’s reassuring to hear that everything has been addressed promptly and that the ongoing aftercare has continued to support you settling in comfortably.
Thank you again for your recommendation – it truly means a lot to us. We wish you many happy years in your new home!
Very happy with my new home in Oak…
Very happy with my new home in Oak Grove Dunton . Carl and the team have looked after me from day 1 to nearly 1 year after moving in they have always gone above and beyond to help out if needed . Was nervous about buying a new build from the horror stories ive heard but can honestly say I will only ever buy new builds from now on.
20 kwietnia 2026
Opinia niezależna
Odpowiedź od Lagan Homes England
Thank you so much for your kind words and for taking the time to share your experience. We’re absolutely delighted to hear how happy you are in your new home at Oak Grove Dunton.
It’s especially great to know that Karl and the team have been able to support you every step of the way, even well after your move-in date. Providing ongoing care and going the extra mile for our homeowners is something we truly value.
We also understand how daunting buying a new build can feel, so it means a lot to hear that your experience has helped change your perspective. Wishing you many more happy years in your new home!
I moved into my new home a few weeks…
I moved into my new home a few weeks ago and I ve had a great experience with Lagan. Louise and David in sales were both brilliant and the site manager Jason is excellent, always on hand to help and goes above and beyond!
9 marca 2026
Opinia niezależna
Odpowiedź od Lagan Homes England
Thank you so much for your wonderful 5-star review! We’re delighted to hear that you’ve had such a positive experience moving into your new home.
It’s great to know that Louise and David in our sales team made the process smooth and enjoyable for you, and we’ll be sure to pass along your kind words to them. We’re especially pleased to hear that Jason has been so helpful and supportive on site—he’ll be thrilled to know his efforts are appreciated.
We hope you’re settling in well and enjoying your new home. If there’s ever anything you need, please don’t hesitate to get in touch.
Wishing you many happy years ahead in your new home!
Professional and friendly. Do not listen to negative reviews
We recently purchased our home in Brackley in September 2025. Honestly could not recommend them more. Ollie was an absolute superstar from start to finish, he could not have been friendlier or more accommodating. Did everything possible to help us secure our purchase, helped with our interior choices by giving honest advice and opinions (when asked for!) We have moved with our newborn, and they made the whole process such a lovely experience. Since moving in we have been so looked after, site manager Jeff has checked on us quite a few times to ask if there’s anything we need, snagging has been sorted within a week. We had an issue with our dishwasher not draining properly and it was fixed the next day. Very professional, very friendly and excellent quality home, haven’t even needed a lot of snagging. Do not listen to negative reviews! Would give them 10 stars if we could, thank you for our dream home.
25 września 2025
Opinia niezależna
Odpowiedź od Lagan Homes England
Thank you so much for taking the time to leave such a wonderful review. We’re absolutely delighted to hear about your experience and that you’re enjoying your new home in Brackley—especially at such a special time for your family. Congratulations on your move and your newborn!
It’s fantastic to hear that Ollie was able to support you so well throughout your journey, and we’ll be sure to pass along your kind words to him. We’re also really pleased that Jeff and the wider team have continued to look after you since moving in—providing prompt support and making sure everything is running smoothly is exactly what we aim for.
Knowing that you felt supported every step of the way, from choosing your home to settling in, truly means a lot to us. Thank you again for your trust and recommendation—it’s wonderful to hear you’re so happy in your new home.
Wishing you and your family many happy years ahead!
First home
I’ve recently purchased my first home through Lagan Homes and couldn’t be happier with the process! From start to finish I was looked after and had a quick move in date, site manager Jason has been brilliant throughout and always around should any issues of popped up.
Great process & a great team to go with it!!
25 marca 2026
Opinia niezależna
Odpowiedź od Lagan Homes England
Thank you so much for your wonderful review and for choosing Lagan Homes for your first home—what an exciting milestone!
We’re delighted to hear that you had such a positive experience from start to finish, and that the process felt smooth and well-supported throughout. It’s especially great to know that Jason made such a strong impression—he’ll be thrilled to hear your kind words.
Wishing you many happy years in your new home, and if there’s ever anything you need, we’re always here to help.
All the best,
The Lagan Homes Team
Lagan homes have been the best builders…
Lagan homes have been the best builders we have ever bought from. We have had 6 new builds with 5 builders including Lagan. Barry and Joe the site mangers have always gone above and beyond what would be classified as their job. Sales staff was great to with giving us as much time to make choices and offer suggestions.
16 czerwca 2025
Opinia niezależna
Odpowiedź od Lagan Homes England
Thank you so much for your kind words and for taking the time to share your experience. It means a lot, especially coming from someone who has purchased multiple new-build homes over the years.
We’re delighted to hear that Barry and Joe made such a positive impact during your journey. Our site teams work incredibly hard to support homeowners, and it’s great to know their efforts went above and beyond your expectations. We’ll be sure to pass your feedback on to them.
It’s also wonderful to hear that our sales team were able to give you the time and guidance needed when making your choices — building a new home should be an enjoyable and supported experience.
Thank you again for choosing Lagan Homes, and we hope you create many happy memories in your new home.
Sam is amazing
Purchasing a new build house at Ravenshead reach at Ravenshead Nottinghamshire NG15. The sales advisor Sam has been amazing , in fact if it wasn’t for Sam we would not be buying the house . Sam goes out of her way and above and beyond her duties to ensure everything is done right and to meet your expectations. Thanks Sam , Lagan homes should consult you on more as you clearly know your job and customer services so well . Julian & Jo
15 marca 2026
Opinia niezależna
Odpowiedź od Lagan Homes England
Thank you for your fantastic review and congratulations on purchasing your new home at Ravenswood Reach.
We’re delighted to hear how positive your experience has been and that Sam has made such a difference throughout your journey. Providing helpful guidance and excellent customer service is something we take great pride in, so it’s wonderful to know that Sam has gone above and beyond to support you and ensure everything has gone smoothly.
We’ll be sure to pass your kind words on to her — she’ll be thrilled to hear how much her support has meant to you.
Thank you again for taking the time to share your feedback, and we wish you every happiness in your new home.
Plot purchase
I’ve recently reserved a plot on the Ravenswood Reach development and just wanted to say how helpful and knowledgeable Sam in the Sales office has been. She has kept me informed of progress and answers any queries promptly and efficiently. She strikes a good balance between being a friendly face yet professional at the same time. Thank you.
15 marca 2026
Opinia niezależna
Odpowiedź od Lagan Homes England
Thank you for your wonderful review and congratulations on reserving your new home at Ravenswood Reach.
We’re delighted to hear that Sam has been so helpful and knowledgeable throughout your experience so far. Keeping our customers informed and supported during the reservation process is really important to us, so it’s great to know Sam has been able to answer your queries promptly while maintaining that perfect balance of friendliness and professionalism.
We’ll be sure to pass on your kind feedback to her. Thank you again for taking the time to share your experience, and we look forward to supporting you throughout the rest of your journey in your new home.
THANK YOU!
We love our new home thank you Lagan homes.
Ollie was fantastic from start to finish and can not thank him enough, kept us up to date with everything happening and was always quick with responding to any questions.
Even now after moving in always friendly and there if needed.
Jeff the site manager has been amazing nothing ever a problem and always there to help.
Thank you all very much.
15 marca 2026
Opinia niezależna
Odpowiedź od Lagan Homes England
Thank you for your lovely review and for taking the time to share your experience.
We’re delighted to hear that you love your new home and that your journey with us has been such a positive one. It’s wonderful to know that Ollie provided fantastic support from start to finish, keeping you informed throughout the process and always being available to answer your questions. We’ll be sure to pass on your kind words to him.
We’re also pleased to hear that Jeff has been so helpful on site and that nothing has ever been too much trouble. Our team works hard to make the whole experience as smooth and enjoyable as possible, so it’s great to know this has been reflected in your journey.
Thank you again for your kind feedback, and we wish you many happy years in your new home.
This is our first time buying a new…
This is our first time buying a new build after been put of by some of the larger developers, all of our doubts went away quickly after our first meeting with Ollie, He was fantastic and put us at ease almost immediately, his knowledge and guidance left us in no doubt that Lagan was the right fit for us. We love our new home and have had a great experience throughout the process.
The quality of the build is great and any snags were solved almost instantly by Jeff and his team
Even now 5 months after completion if we see any of the team they will stop and ask if everything is ok and more importantly how are we
A special shout out to Ollie as without him we would not be in our beautiful new home, Ollie kept us up to date with weekly calls / meetings
And if we need to pop down and take measurements would always find time in his busy schedule to fit us in
Thank you to all involved
14 marca 2026
Opinia niezależna
Odpowiedź od Lagan Homes England
Thank you so much for your wonderful 5-star review! We’re delighted to hear that your first experience buying a new build has been such a positive one.
It’s fantastic to know that Ollie was able to put you at ease from the very first meeting and support you throughout the process with regular updates and guidance. We’ll be sure to pass on your kind words to him. We’re also pleased to hear that Jeff and the team were able to resolve any snags quickly and that the overall build quality has met your expectations.
Providing a supportive experience from the first meeting through to well after completion is something we strive for, so it’s great to hear that the team is still checking in and making sure everything is going well five months on.
Thank you again for taking the time to share your experience, and we hope you continue to enjoy many happy years in your beautiful new home!
Highly Recommend!
We absolutely love our new home and have had a really great experience throughout the whole process. The quality of the build is great, the standard specification is really high, and there were no hidden fees along the way.
Ollie from the sales team has been absolutely amazing from start to finish. He was always friendly, helpful and really patient with us, especially around the exchange process, which made everything feel a lot less stressful. Even now we have completed, I know Ollie would help with any questions we have. A real asset to the team.
Jeff, the site manager, has also been brilliant. He’s really approachable, takes pride in the build, and was always happy to listen to any feedback we had along the way. It was clear that our comments were taken on board during the build, which we really appreciated.
Overall we’re so happy with our new home and really grateful to the team for making it such a positive experience. We’d definitely recommend Lagan Homes for anyone considering a new build!
12 marca 2026
Opinia niezależna
Odpowiedź od Lagan Homes England
Thank you so much for your fantastic review. We’re delighted to hear how much you love your new home and that you had such a positive experience throughout the entire journey.
It’s great to know that you’re happy with the build quality and the high standard specification, and that the process felt clear and straightforward with no unexpected surprises along the way.
We’re especially pleased to hear your kind words about Ollie. Providing friendly, supportive guidance throughout the buying process is so important, and it’s wonderful to know he helped make the exchange process feel less stressful and continues to be there if you need any support after moving in.
Thank you also for highlighting Jeff’s work on site. He takes great pride in the homes being built, so he’ll be really pleased to know that his approachability and attention to feedback made a difference during your build.
We truly appreciate your recommendation and your kind feedback about the team. We hope you enjoy many happy years in your new home.
This was my second purchase of a Lagan…
This was my second purchase of a Lagan Home. I was apprehensive at first as the second time I was purchasing on my own. I needn’t have worried Oliver the Sales Agent took me through it step by step. If I had a query he would answer promptly in detail and was very patient if I didn’t understand. On Moving in day I was close to tears, the front door was draped in ribbon, a basket of goodies and even 2 Screwdrivers! The house was finished to a good standard and was very clean. I am absolutely delighted with my new home.
1 czerwca 2025
Opinia niezależna
Odpowiedź od Lagan Homes England
Thank you so much for taking the time to share your experience, and for choosing to purchase a Lagan home for the second time – that truly means a lot to us.
We completely understand that buying a home on your own can feel a little daunting, so we’re really pleased to hear that Oliver was able to guide you through the process step by step and provide the support and reassurance you needed along the way. His patience and clear communication are exactly what we aim to provide for every customer.
We’re also delighted that the small touches on moving day helped make the moment special for you. It’s wonderful to hear that you were happy with the finish of your home and that everything was presented to such a high standard.
Congratulations on your beautiful new home, and we wish you many happy years there.
Fantastic experience and a stress-free move!
We couldn't be happier with the service we received from start to finish. A huge thank you to Ollie, who was incredibly patient and kept us updated every step of the way. Having someone so professional to guide us through the process made a world of difference and ensured a smooth move into our beautiful new home.
The build quality is excellent, and we were also very impressed with Jeff, the site manager. He has been incredibly proactive since we moved in, sorting out the few minor snags we found immediately. It’s rare to find such a dedicated team, and we would highly recommend them to anyone looking for a stress-free experience!"
20 października 2025
Opinia niezależna
Odpowiedź od Lagan Homes England
Thank you so much for taking the time to share such a lovely review. We’re thrilled to hear that you had such a positive experience with us from start to finish.
It’s wonderful to know that Ollie’s patience, professionalism and regular updates helped make the journey smoother for you. Buying a new home is a big milestone, so we’re really pleased that he was able to guide you through the process and help make your move into your new home such a positive one.
We’re also delighted to hear your feedback about the build quality and the support you’ve received from Jeff. Ensuring any minor snags are dealt with quickly is very important to us, and Jeff will be pleased to know his proactive approach made such a good impression.
Thank you again for your kind words and for recommending us. We hope you enjoy many happy years in your beautiful new home.
St James View, Brackley
We were looking to upsize on our current home and we love the estate at St James View,Brackley, so we headed to the sales office to see what they had available.
From the moment I went into the sales office both Ollie and Leigh were so kind, showing me plots, giving me information and advice and even taking me around to see the plots.
We fell in love with a house and from there the journey has in my opinion been 5*.
We have been kept UpToDate with the progress, had meetings with Jeff the builder and chosen all our options for the extras with Leigh.
Ollie has been awesome, showing us around the house over the last few weeks, ensuring we know whats happening and generally just being reassuring.
We are super excited to move into our home and the sales team are a credit to the site.Thank you for making our journey so special.
2 lutego 2026
Opinia niezależna
Odpowiedź od Lagan Homes England
Thank you so much for your wonderful 5-star review! We’re delighted to hear how positive your experience has been at St James View in Brackley.
It’s fantastic to know that Ollie and Leigh made such a great impression from the moment you walked into the sales office, and that they were able to guide you through the available plots and help you find a home you truly love. We’re also pleased to hear that meeting Jeff and choosing your extras with Leigh has been an enjoyable part of the journey.
Building a new home is an exciting process, and we’re really glad that Ollie has been able to keep you updated, show you the progress on your home, and help make the experience reassuring and enjoyable along the way.
Thank you for your kind words about the team — they’ll be thrilled to hear your feedback. We’re so excited for you as you get closer to moving into your new home, and we wish you many happy years there.
Disappointing, look elsewhere for your dream home
Purchased from Lagan and completed June 2025. By February 26 the list of damage that was in the kitchen BEFORE completion has still not been attended to and they have now stopped replying to emails. They pressure you to complete paper copies of snagging lists (you’ll never see them again) so you have to take copies of EVERYTHING to prove what you wrote down. On completion our house was FILTHY! We had an apology, not the dream you hope for on moving day. Oh and still no road despite some of the houses being occupied for 18 months, so good luck with you car negotiating the kerbs and raised iron works on a daily basis. AVOID like the plague!!
Lagan have replied below. Unfortunately they do not reply to emails. They are just ignored. Please provide your best contact number on here and we can contact you! This week marks exactly a year since we viewed the completed property and pointed out the kitchen damage. A year later this is still not rectified. A YEAR!
7 lutego 2026
Opinia niezależna
Odpowiedź od Lagan Homes England
Thank you for taking the time to share your feedback. We are very sorry to read about your experience and to learn of the issues you’ve outlined following completion of your home in June 2025.
This is certainly not the standard of service or aftercare we aim to provide, and we understand how frustrating it must be to feel that outstanding items have not been addressed. We also regret to hear of your disappointment regarding the condition of the property at handover and the ongoing concerns about the roadworks.
We take all feedback seriously and would very much like the opportunity to review your case in detail and work towards a resolution. As we are unable to identify your specific property from this review, we kindly ask that you contact us directly so we can investigate the matters raised.
We welcome any further discussion and invite you to reach out to us directly with any questions or concerns at home.info@laganhomes.com
. Our team will ensure your concerns are reviewed promptly.
Please can you call 01295 201050 to discuss this further.
Many thanks,
The Lagan Homes Team
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