I was a bit disappointed with the petticoat i received. After losing an eye when I took the hoop out of the packet (you really should tie that hoop so it doesn't spring open when it comes out of the p... Zobacz więcej
Reakcja na opinię
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Zobacz, co mówią recenzenci
I ordered 2 veils from Lacey Bell, they are both amazing good quality and very pretty. unfortunately I had to return them as didn't match with my dress which has difficult colour not white and not ivo... Zobacz więcej
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I didn't receive my order confirmation email so I contacted the team, they investigated and called back when they said they would. The product arrived on time and was great quality, but wasn't suitabl... Zobacz więcej
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The chiffon bridal cape was an elegant finish to my A -line wedding dress. After weeks of searching for something comfortable and classy to cover my arms, I came across this cape. Ordering and deliver... Zobacz więcej
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Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Weddings are expensive. When everybody in the wedding industry is charging a little extra, that can make a huge dent in your wedding budget. Lacey Bell can bring you the same bridal shop quality at much lower prices. For the past 5 years we have been supplying our beautiful products to bridal shops in the UK. Now we're cutting out the expensive bridal shops and selling directly to you, saving you money. In July 2019, Fashinary.com changed to LaceyBellShop.com
Dane kontaktowe
Unit E8, Aspull Court, WN7 3PT, Leigh, Zjednoczone Królestwo
- info@laceybellshop.com
- laceybellshop.com
4,6
Doskonała
199 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Lacey Bell Shop
Dear Customer
Thank you for the kind review 😊
Odpowiedź od Lacey Bell Shop
Hi Debzz
Thank you so much for the kind review, I'm glad you're happy with your order.
Exceptional service
Amazing products, very good pricing, and fantastic customer service!!! I am really happy to have found your website, the veil I bought was really cute, even better than it looks on the website, made with a very good material. Thank you very much for your wonderful service, I just got married, so happy with your products.
27 maja 2019
Opinia niezależna
Odpowiedź od Lacey Bell Shop
Hi Tam
Thanks so much for this lovely review, you've said so many nice things! I'm glad you found our website too 😊
Sounds like you had a fab wedding day, enjoy married life together!
Odpowiedź od Lacey Bell Shop
Hi Phillipa
Thank you for taking the time to leave a review. I'm glad you like the product.
I'd like to respond to your feedback regarding delivery. We have had similar feedback from other customers about our delivery. We were using Hermes, but we have recently (as of 13.05.19) switched all our UK delivery to Royal Mail, who have much higher levels of customer satisfaction.
We want to give our customers the best possible online shopping experience and your feedback helps us to improve.
Gorgeous sparkly lacy veil. Perfect!
Was really pleasantly surprised by the quality and price of the product. It looks more sparkly in person than you see on the website and is gorgeous! Would 100% recommend this product and seller. You will not be disappointed.
19 maja 2019
Opinia niezależna
Odpowiedź od Lacey Bell Shop
Hi Jennifer
We love a sparkly veil ✨I'm glad you found the one! Thanks for the lovely review and the recommendation.
Enjoy your wedding day 👰
Excellent service
Excellent service. Ordered the wrong size was re-sent the correct size immediately they had the return. Marco kept in touch the whole time. Really recommended !
17 maja 2019
Opinia niezależna
Odpowiedź od Lacey Bell Shop
Hi Patricia
Thank you for the kind words, I'm glad you liked the exchange process. We aim to make it fast and easy for customers 😊
first class from ordering the order to…
first class from ordering the order to the delivery also quick service
14 maja 2019
Opinia niezależna
Odpowiedź od Lacey Bell Shop
Hi Ronald
Many thanks for the positive review, I'm glad you're happy with our service.
Beautiful veil
Beautiful veil. Can't wait to wear it. One I sent back as it was too long for my dress but super soft and wish the one I've kept was as soft but elbow length and a little stiffer,but well worth the money and ever so pretty.Heart skipped a beat when I opened the box. Tried on similar in bridal stores for 4 X the cost. I'm so pleased.Would highly recommend.
11 maja 2019
Opinia niezależna
Odpowiedź od Lacey Bell Shop
Hi Katie
That heart skipping moment when you know it's the one 💕 this is what we want for our brides!!
Thank you for the lovely review and the recommendation. Enjoy the best day of your life 👰
Such a good quality product I bought…
Such a good quality product I bought another pair
10 maja 2019
Opinia niezależna
Odpowiedź od Lacey Bell Shop
Hi David
Haha, we're glad you like them. Many thanks for the review.
Great service
Great service. Had to return and order a larger petticoat. Got refunded and postage paid. One should ask for prepaid label. Tried it today with my gown and perfect, long enough not too long and my height is 5-7. Love it, just as good (if not better as 2 frills)as bridal shop but £20 cheaper. Definitely recommend 👰💃 xx
10 maja 2019
Opinia niezależna
Odpowiedź od Lacey Bell Shop
Hi Viv
Many thanks for the lovely review. Thank you for highlighting our free returns labels, we believe all customers should have the freedom to return items without worrying about paying for postage!
It's our aim to help brides stick to their budget with our bridal range that's just as good quality as bridal shops (without the price tag!).
Enjoy your wedding day 👰
Good quality and speedy delivery
Good quality and speedy delivery - Thank you
6 maja 2019
Opinia niezależna
Odpowiedź od Lacey Bell Shop
Hi Stephen
Many thanks for the review, glad you like your order and you were happy with the delivery.
Absolutely brilliant service
Absolutely brilliant service. Ordered a Communion dress for my daughter, it’s stunning. Delivery was so quick- then I had to make contact to exchange for next size. Sent back and received back today.
From start to finish excellent service. I can’t wait for my daughter to wear her dress on her special day.
12 kwietnia 2019
Opinia niezależna
Odpowiedź od Lacey Bell Shop
Hi Harper
Many thanks for the lovely review :)
Very fast delivery
Very fast delivery good service but postage not good
9 kwietnia 2019
Opinia niezależna
Odpowiedź od Lacey Bell Shop
Hi Diane
Many thanks for leaving a review . I'm glad you liked your order and the service you experienced.
In regards to our postage costs, we do try to keep postage costs as low as possible and we don't make any profit on postage. We do also offer free delivery when customers spend over £50.
Good quality product
Good quality product, good value, quick delivery. No complaints!
6 kwietnia 2019
Opinia niezależna
Odpowiedź od Lacey Bell Shop
Hi Tom
Many thanks for leaving a review. We're glad you're happy with your order :)
Happy with purchase
5 kwietnia 2019
Opinia niezależna
Odpowiedź od Lacey Bell Shop
Hi Nia
Thank you for leaving a review :)
Best Value Veil
I wasn’t convinced whether I’d wear a veil so I didn’t want to spend a lot, finding one that was simplistic, faultless and nicely finished with a pencil edge for under £20.. unbelievable but true.. can’t wait to wear it in September!
4 kwietnia 2019
Opinia niezależna
Odpowiedź od Lacey Bell Shop
Hi Carolyn
Thank you so much for leaving a review, I'm happy you found what you were looking for. We're very proud of our collection of bridal veils, it's our aim to offer a wide range of styles at a great price.
Good luck for September, your wedding day is truly the best day :)
Loved the bridal items ordered and…
Loved the bridal items ordered and happy with the quality. Only issue is that the site advertises free returns but doesn’t provide a Royal Mail pre paid returns label in the package. If you checkout as a guest you don’t have the opportunity to go back into your account and presumably create a pre paid return? It’s not very clear. Ended up
Paying for my return.
31 marca 2019
Opinia niezależna
Odpowiedź od Lacey Bell Shop
Dear Customer
Thank you for leaving a positive review, I'm happy you like your items.
I'm very sorry you weren't able to print the prepaid returns label we offer. Unfortunately, at the moment we don't have the technology to provide a free returns label in the package. All customers (either guest customers or with an account) can print a free returns label by visiting our Returns Policy page and following the instructions there. This information is also included in the invoice that comes with your order.
We want to offer the best possible customer experience, which is why we have tried our best to ensure that our free returns label is easy to find and easy to use. Your feedback is important and much appreciated, please be assured that we will review our returns process to see how we can improve it.
Thank you again for taking the time to leave feedback, it helps us to improve.
Perfect fit and good quality
Perfect fit and good quality. Would recommend.
31 marca 2019
Opinia niezależna
Odpowiedź od Lacey Bell Shop
Dear Customer,
Thank you so much for leaving a review, we're very pleased you're happy with your order.
Odpowiedź od Lacey Bell Shop
Dear Customer,
Thank you for leaving a review. I'm happy you like your veil, enjoy your wedding day :)
“Girl power”
If you and your girls are feeling fierce, powerful, and independent, go through fashion nova's babe with power collection. They have clothes on there that would speak for you without you needing to introduce yourself as a strong woman.
20 marca 2019
Opinia niezależna
Odpowiedź od Lacey Bell Shop
Hi Olivia
Thanks for the great review
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