I was a bit disappointed with the petticoat i received. After losing an eye when I took the hoop out of the packet (you really should tie that hoop so it doesn't spring open when it comes out of the p... Zobacz więcej
Reakcja na opinię
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I ordered 2 veils from Lacey Bell, they are both amazing good quality and very pretty. unfortunately I had to return them as didn't match with my dress which has difficult colour not white and not ivo... Zobacz więcej
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I didn't receive my order confirmation email so I contacted the team, they investigated and called back when they said they would. The product arrived on time and was great quality, but wasn't suitabl... Zobacz więcej
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The chiffon bridal cape was an elegant finish to my A -line wedding dress. After weeks of searching for something comfortable and classy to cover my arms, I came across this cape. Ordering and deliver... Zobacz więcej
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Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Weddings are expensive. When everybody in the wedding industry is charging a little extra, that can make a huge dent in your wedding budget. Lacey Bell can bring you the same bridal shop quality at much lower prices. For the past 5 years we have been supplying our beautiful products to bridal shops in the UK. Now we're cutting out the expensive bridal shops and selling directly to you, saving you money. In July 2019, Fashinary.com changed to LaceyBellShop.com
Dane kontaktowe
Unit E8, Aspull Court, WN7 3PT, Leigh, Zjednoczone Królestwo
- info@laceybellshop.com
- laceybellshop.com
4,6
Doskonała
199 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Very good experience
Was very nervous about ordering communion dress online. Had swift reply to all of my queries, and very fast delivery to Ireland. Delighted with quality of dress and fits lovely. Looking forward to my daughter wearing it. Thank you
29 stycznia 2020
Opinia niezależna
Odpowiedź od Lacey Bell Shop
Dear Customer
Thank you so much for the lovely review, I'm glad you recommend our service. Enjoy her Holy Communion Day, such a special day 😊
Odpowiedź od Lacey Bell Shop
Hi Kirsty
Thanks for fantastic feedback
Odpowiedź od Lacey Bell Shop
Hi Tara
Thanks for the great review 😊
Satin Edge Communion Veil
Just received my daughter's Communion veil. It's fabulous quality and arrived beautifully packed and well before the expected delivery date. Would highly recommend Lacey Bell Shop!
26 stycznia 2020
Opinia niezależna
Odpowiedź od Lacey Bell Shop
Hi Jo
Thanks for the great review 😊
Poor quality, poor sizing.
Size guide measurements are not accurate and product is a disappointing quality. Sent back
26 stycznia 2020
Opinia niezależna
Odpowiedź od Lacey Bell Shop
Hi Lauren
Thanks for the feedback, I will pass your feedback onto the product team to check the size guide for the product your bought.
Beautiful faux fur shrug!
Beautiful shrug, perfect for wearing as a bridesmaid. Having read reviews, I decided to go two sizes up when ordering for myself and my daughter. Glad I did as they fit perfectly, with some room for movement. Like so many others, I recommend going up a size or two. The quality is good for the price, you get what you pay for. The shrugs are nicely lined and feel very comfortable to wear. Delivery was quick. Very happy with product and service.
26 stycznia 2020
Opinia niezależna
Odpowiedź od Lacey Bell Shop
Hi Tara
Thanks for the positive review, I will pass your feedback regarding sizing onto the product team
I was a bit disappointed with the…
I was a bit disappointed with the petticoat i received. After losing an eye when I took the hoop out of the packet (you really should tie that hoop so it doesn't spring open when it comes out of the packaging!), I spent a good few minutes trying to understand the instructions on how to insert it into the petticoat. Even after 20 minutes of trying to get it in, the end was still sticking out so it showed beneath the dress. I tried it on anyway, but didn't like how restrictive it felt with the hoop so close to my legs. I decided to return it, but not before nearly losing the other eye trying to get the hoop back into the packet!
25 stycznia 2020
Opinia niezależna
Odpowiedź od Lacey Bell Shop
Hi Victoria
I hope your eye is okay! I'm sorry you were disappointed with the petticoat, I will pass your feedback onto the product team regarding the instructions and how the hoop is packaged.
I was very pleased with the veil for my…
I was very pleased with the veil for my daughter and she was very pleased too
22 stycznia 2020
Opinia niezależna
Odpowiedź od Lacey Bell Shop
Hi Gillian
Thanks for the fab review, we're glad your daughter likes the veil 😊 thanks for shopping at Lacey Bell
Very efficient service.
21 stycznia 2020
Opinia niezależna
Odpowiedź od Lacey Bell Shop
Hi Anne
Thanks for leaving feedback 😊
Until I recieve my order
Until I recieved my order, I am unwilling to raise this to more than 1 star.
You sent me a tracking number and it doesn't work - royal mail appear to have no record of this.
21 stycznia 2020
Opinia niezależna
Odpowiedź od Lacey Bell Shop
Hi Michele
The estimated delivery date for your order is 3rd February due to the item not being in stock, this would have been shown as you checked out. When we get the item in stock, we will ship it to you via Royal Mail with a tracking ID you can use to track the item.
Unfortunately a delivery label was created by mistake for your order, which generated a tracking ID that Royal Mail was not able to track, because we deleted the tracking when we realised we did not need it.
Trustpilot automatically asks for a review a few days after we notify it that we have shipped the order, which is why you got an email from Trustpilot even though we haven't sent the order yet.
I'm very sorry for the mix-up and confusion. To summarise, we have not shipped your order yet. We will still deliver your order by the estimated delivery date of 3rd February and there is no problem with your order. The tracking ID does not work, because we made a delivery label for your order by mistake and then cancelled it. When we actually ship your order, you will get a new tracking ID.
I see you have also emailed customer services, I will also reply to that email with this explanation. If you have any questions please reply to our email.
I hope you will update your review when you receive you order.
Kind regards
Customer Services
quality and service fantastic thank you
21 stycznia 2020
Opinia niezależna
Odpowiedź od Lacey Bell Shop
Hi Paula
Thanks for the great review
Excellent service i bought a beautiful…
Excellent service i bought a beautiful veil from lacey bell im so happy with my purchase cant wait to wear it highly recommend
20 stycznia 2020
Opinia niezależna
Odpowiedź od Lacey Bell Shop
Hi Louise
Thanks for the review, have a great wedding day 👰
Great service
Great service, quick to answer emails and help with and problems. Would buy from here again.
18 stycznia 2020
Opinia niezależna
Odpowiedź od Lacey Bell Shop
Hi Lisa
Thanks for the great review 😊
Perfect for my big day!
16 stycznia 2020
Opinia niezależna
Odpowiedź od Lacey Bell Shop
Hi Shar
Thanks for your feedback, enjoy the big day 👰
Prompt service and easy returns
Prompt delivery even over the Christmas period , lovely item but the colour didn’t quite match ( my issue not the product ! )
Easy returns and very prompt refund via PayPal - can’t ask for more !
14 stycznia 2020
Opinia niezależna
Odpowiedź od Lacey Bell Shop
Hi Louise
What a shame the item didn't match! I'm glad you found the returns easy, hope you find what you're looking for 😊
Beautiful quality but the arms are a…
Beautiful quality but the arms are a big baggy so I will have to ask a seamstress to tighten up the material 4 me
13 stycznia 2020
Opinia niezależna
Odpowiedź od Lacey Bell Shop
Hello
Thanks for the positive review 😊
prompt but a bit tatty
Arrived promptly but threads all over the veil and from the trimming coming out
11 stycznia 2020
Opinia niezależna
Odpowiedź od Lacey Bell Shop
Hi Anne
I'm sorry to hear about your order, please contact info@laceybellshop.com to arrange a refund with a free returns label or follow the instructions here: https://laceybellshop.com/returns-policy
Amazing quality and quick delivery
Amazing quality and quick delivery! Very impressed :)
7 stycznia 2020
Opinia niezależna
Odpowiedź od Lacey Bell Shop
Hi Alicia
Thanks for the great review 😊
Excellent value for money
Excellent value for money. Loved the veil and hoop i bought for my wedding. Easy to order and good delivery time.
7 stycznia 2020
Opinia niezależna
Odpowiedź od Lacey Bell Shop
Hi Rebecca
Fab review, I'm pleased you found it easy to order and your order arrived quickly. Have fun on your wedding day!
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