Myself and my daughter queued up to go to KStars. The queue was fast moving, and the staff were excellent at keeping everyone updated. Shopping in K Stars was a fantastic experience ( especial... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I found KSTARS through their social media and decided to give them a go as I’m always buying CDS! They really did not disappoint. Fast delivery, excellent customer service and lovely staff, well packa... Zobacz więcej
Reakcja na opinię
K-stars is my go to kpop shop / shipper in the UK. Their prices are super competitive for the reliability and security they offer. The staff are super nice too - always friendly and super helpful wh... Zobacz więcej
Kstars in my opinion is the best kpop shop in the UK! I've ordered around 10 times from them and visited them in their physical store and every experience I have had has been amazing! They always an... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
We are a leading UK supplier of Kpop albums and merch! Importing Korean and Japanese goods for international fans to purchase
Dane kontaktowe
Unit 4, No.1 Deansgate, M3 1AZ, Manchester, Zjednoczone Królestwo
- kstars722@gmail.com
- kstars.co.uk
4,8
Doskonała
363 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
The order process was easy and my…
The order process was easy and my package was delivered within a couple of days.
24 września 2024
Odpowiedź od K Stars
Thank you for your positive review :) We look forward to your next order!
Odpowiedź od K Stars
Thank you for your review :) We hope you enjoy your items and look forward to serving you again in the future!
Great speedy delivery and arrived in…
Great speedy delivery and arrived in perfect condition
24 września 2024
Odpowiedź od K Stars
Thank you for your positive feedback! Hope to continue to provide great service in the future :)
Pre-orders are always delayed by weeks….
They have a great selection of kpop albums and merch however my main issue with them is that whenever you pre-order something and there is an expected ship out date on the description of the item it’s never correct. I have ordered many times now and I waited almost 3 weeks AFTER the expected ship out date for pre-order items and you never get an email or an announcement to update you that there is a potential delay so you just sit waiting for your order to ship, this really needs to change because if you put a date on an item, even if it’s just an estimate you could at least update your customers and tell them there is a delay…. Instead of keeping them sitting, waiting in limbo, it’s extremely frustrating.
30 września 2024
Opinia niezależna
Odpowiedź od K Stars
Thank you for your review! We apologise for disappointment with your pre-orders. While we are always doing out best to deliver all pre-order on time, there are occasions when delays occur due to suppliers' setbacks, which unfortunately impacts our shipping schedule.
Your comments are incredibly valuable, and we're working hard to improve our communication around pre-orders. Once again, we sincerely apologise and thank you for your continued support and for bringing this to our attention. We hope we can see you again soon for a better experience! :)
Great online shopping experience
I ordered from K Stars online and I’m really happy as my order arrived on time and in perfect condition. Highly recommend to any UK-based kpop fan! 🩷
11 września 2024
Opinia niezależna
Odpowiedź od K Stars
Really appreciate your positive feedback :) We look forward to your next order!
Received what was advertised in perfect…
Received what was advertised in perfect condition
25 sierpnia 2024
Odpowiedź od K Stars
Thank you for your positive review :) Hope to continue to provide good service in the future :)
Could not be a better shopping…
Could not be a better shopping experience. The staff are so lovely when shopping in store and everything on the website is clearly marked and the search is so easy to use. The little messages the staff write on envelopes for photocards for example really make the whole thing more wholesome.
25 lipca 2024
Odpowiedź od K Stars
Thank you for your positive review :) We look forward to see you again in our shop!
Amazing!!
Every time I order from Kstars my stuff always comes in amazing condition, packed amazingly to insure no damage is done and prices are really good, I would always recommend Kstars to anyone wanting to buy kpop merch!!
25 lipca 2024
Odpowiedź od K Stars
Thank you for your kind review! We are glad you are happy with your orders, and hope we continue to provide you with good service into the future! :)
Same groups being celebrated…. Yawn
Another Stray Kids event…… it’s so boring seeing the same group over and over again. I want to see diversity but I constantly feel like you are trying to shove stray kids down my throat, why not have an event to celebrate the people and performances at waterbomb or the winners of music shows this week or even stop with events and just let people shop without having the same groups being a focus, eg DKB are making a comeback, Jimin? Lisa? Kiss of life? G-idle? NCT Wish? Lee Youngji? One pact? Where was the hype? Oh right isn’t any unless it’s a ULT group someone in the store supports…. Everyone albums are cheaper on other websites and with quicker shipping. Don’t waste your money here anymore, unless you are a SKDs fan then go right ahead as this store is personalised for you.
10 lipca 2024
Opinia niezależna
Odpowiedź od K Stars
Thank you for your suggestions for other events! This is our first Stray Kids event since their album was released last year, and they're the most highly requested group for an event, which is why we planned it :)
Our events for the next few weeks include (G)I-DLE, AESPA, ITZY, NCT, KEP1ER, STAYC and many more so hopefully there is a different event more suited towards the groups you like! Events are planned based on demand so please request any groups you want to see so we know what to prepare :)
Secure delivery packaging
All the goods were in there and the delivery packaging was super secure… almost too secure like even I had trouble opening it lmao 😅
23 czerwca 2024
Odpowiedź od K Stars
Thank you for your review! We're glad your items arrived securely packaged, though we apologise if opening it was a bit challenging! We appreciate your feedback and hope you enjoy your goods.
Everything I ordered was in perfect…
Everything I ordered was in perfect condition and it came really quickly!
24 czerwca 2024
Odpowiedź od K Stars
Thank you for your feedback! We hope you enjoy your items and look forward to serving you again in the future!
Odpowiedź od K Stars
Thank you for your positive review!
Absolutely loved the upgrade!!
Absolutely loved the upgrade!!! The place looks great, the displays are organized, and the upstairs area with the photo zone, chairs and tables, life four cuts, and games is really amazing!
14 czerwca 2024
Opinia niezależna
Odpowiedź od K Stars
Thank you so much for your feedback! We look forward to welcoming you back again soon :)
Brilliant
Everything was packaged so safely and arrived much quicker than expected - one of the only uk-based stores to sell Vanner merch, so I'd really recommend!!!!
24 kwietnia 2024
Odpowiedź od K Stars
Thank you for your glowing review! We hope to see you again soon!
Always fast and efficient service
Always fast and efficient service. I can highly recommend K Stars.
25 marca 2024
Odpowiedź od K Stars
Thank you so much!
Odpowiedź od K Stars
Thank you for your positive review! We're glad you enjoyed our service :)
Great experience
Thank you so much! Photocards arrived quickly and in perfect condition
25 marca 2024
Odpowiedź od K Stars
Thank you for your lovely review! We're happy to hear your photocards arrived quickly and in perfect condition. We look forward to your next order!
Lovely album which came in good time
23 lutego 2024
Odpowiedź od K Stars
Thank you so much for your review of our shop! :) We are pleased that the service you received met your expectations!
Brilliant company fast delivery
The Experience I had was amazing it was my first time using K Stars I ordered (G)I-DLE tour dvd it came with in 2 days then I pre ordered there new album and it arrived with in 1 week after release I couldn’t not recommend K Stars enough
25 stycznia 2024
Odpowiedź od K Stars
Thank you so much! I'm really glad you had a positive experience ordering from us :)
Great customer service
Great customer service, well packaged and shipped quickly. Email updates on when delivery is expected. Just fabulous! Thank you!
25 stycznia 2024
Odpowiedź od K Stars
Thank you for your fantastic review! We're delighted to hear you enjoyed our service and item. Your kind words mean a lot to us. We look forward to serving you again :)
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.