I absolutely love ordering from you! Every time is such a pleasure. The communication is always at a very high level – clear, friendly, and professional. My orders are consistently packaged with grea... Zobacz więcej
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Zobacz, co mówią recenzenci
The booklet inside of the album arrived ripped which my daughter was really gutted about. I contacted the company and they couldn't be anymore helpful. Sent out a replacement, refunded my delivery and... Zobacz więcej
Best UK-based kpop store. Ordered from here multiple times and I’ve always received my order quickly and well packaged. Most importantly the customer service is amazing. Responses are super quick and... Zobacz więcej
I would never use another store to buy my kpop albums, pretty much my whole collection has come from them! They are just wonderful, Ryan is so lovely. When I had problems or questions they would rep... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Kpop Moon is dedicated to great customer service and supplying a massive variety of Kpop albums to the UK. Purchases are organised into weekly shipments instead of relying on stock. This means that more rare and lesser known albums are accessible as they are sourced individually from Korean suppliers. Brand new pre-orders are available for upcoming releases from popular and lesser known groups/soloists. We also have a wide variety of older albums which most stores don’t supply. Please check the store and if you have any queries or requests please use the contact page. Thanks! Kpop Moon Team
Dane kontaktowe
Slough, Zjednoczone Królestwo
- info@kpopmoon.co.uk
- kpopmoon.co.uk
Inni użytkownicy przeglądali również
Best of the best!
Kpop Moon is an outstanding K-pop shop! I’ve shopped with them many times shall keep coming back!! Why, when there is an increasingly long list of options to choose from to do k-shopping, would I choose Kpop Moon…well for lots of reasons:
1) Amazing customer service from Ryan who is really helpful, quick to reply and clearly cares about providing a quality experience for customers.
2) Great variety of groups/artists to choose from, often being the place where I can find albums from smaller groups or older releases, as well as also having the latest comebacks from the bigger groups.
3) Quality of items and delivery. Shipping is pretty quick, and prices of items and delivery are reasonable. Parcels always arrive securely and thoughtfully packaged with the items in perfect condition.
4) POB choices to go with your album order! Often with a variety to choose from. Kpop Moon are also the only shop I’ve been able to order specific member versions of certain comebacks from which is a great bonus.
5) Reliable!! I have been let down by a few other shops for various reasons but Kpop Moon has always been a shop I can count on.
Myself, and my friends who also shop here, only have positive things to say and would absolutely recommend Kpop Moon to any fellow kshoppers <3
Best UK-based kpop store!
Best UK-based kpop store. Ordered from here multiple times and I’ve always received my order quickly and well packaged. Most importantly the customer service is amazing. Responses are super quick and the time something went wrong beyond the store’s control the owner went above and beyond to resolve it for me! I don’t buy kpop albums anymore but if I ever decide to again this is definitely where I’d shop.
Communication was amazing
Unfortunately the album I bought could not be stocked however the store owner contacted me fast and we swapped the album for a different album I was wanting. As there was stocking problems with the other album the store owner checked that the new album was definitely available and communicated all the way. The album arrived fast and safely.
Great store!
Kpop Moon has such a great selection of products including some rarer albums that I haven't seen available anywhere else! Ryan is so lovely and very helpful, I always recommend this store to friends ☺️
Best K-pop shop all round
Best K-pop shop all round!
My stray kids karma albums came well packaged with the pobs safely tucked in all cozy. I’ve bought both my lights sticks from kpopmoon and both are legit and connected at the concerts.
If there is ever a problem you’re emailed straight away and communication is so very easy and fast (also unbelievably friendly)
My favourite kpopshop!
And the best in my opinion!
i keep coming back!! ;)
I’ve left a review for kpop moon before and i’m back to leave another since they truly deserve it. I’ve used this store for over a year now, it’s one of my most trusted, useful and reliable sources of kpop merch! If i’m ever struggling to find a specific album, kpop moon always comes in clutch with the best range of items (I have my Bibi album thanks to them :,)) In terms of interactions they’re so lovely, every encounter i’ve had has been amazing! These guys are truly the perfect store for kpop fans, i couldn’t recommend them enough!!! 🤍🤍🤍
Outstanding Customer Service and Always Reliable
I’ve been into K-pop for a long time, but only started collecting albums a few years back and every single one has been from Kpopmoon! The customer service is always amazing, and Ryan is the absolute best. I trust him 100% to get my albums to me safe and sound, and it’s such a relief knowing I never have to worry.
This is the shop for me, and I couldn’t recommend it more. Always reliable and always friendly!
Absolutely incredible!
I would never use another store to buy my kpop albums, pretty much my whole collection has come from them! They are just wonderful, Ryan is so lovely. When I had problems or questions they would reply very quickly and be so helpful!
I haven't ordered from them in a little while because ive stopped buying albums due to my kpop interest slipping, but I would 1000% recommend kpopmoon!!
Brilliant shop!
Brilliant shop!! I've brought from here many times. Great range of products from old albums to new releases. Even lightsticks!! Communication is great and delivery is super speedy. Price's are great too, cheaper than other places in some cases. I recommend to anyone!!
Always a Pleasure
New record of fastest reply to an email enquiry has been unlocked. I emailed at a ridiculous time in the early morning and got a reply within 2 minutes. Ryan is always quick to respond and really lovely and helpful in his replies. By far the best customer service of all the k pop shops :)
Incredible Customer Service
Besides the incredible selection of albums and merchandise, I have to say Kpop Moon has one of the best customer service I’ve ever seen. Even with the smallest of issues, they’ve responded amazingly and have always been so kind. If you can’t find anything anywhere, Kpop Moon is the place to look: They’ll find it for you, and they’ll do it with the kindest and fastest of responses.
Great communication
Order was delayed, but great communication for the item. Arrived brand new in one piece.
Wonderful service!
Bought a lightstick but had a call to say the supplier has stock of the wrong ones so would I want that or a refund. I was happy to take what they had, I was refunded my postage as an apology then I was called again to say someone cancelled their order but it’s the one I wanted originally so I was offered that and it arrived first class the next day. The communication to solve this issue was great I had phone calls and text messages which were easy. The problem was solved very quickly and Ryan was very apologetic about the situation but the customer service was excellent and I received what I ordered successfully.
I ordered a blackpink light stick for…
I ordered a blackpink light stick for the upcoming concert in a few weeks time and noticed I would be away up north and then have to travel to the concert. And they kindly sent my order first class and I’ve just had it delivered with plenty of time before the concert. The light stick works great nothing wrong with it at all. They also included a photo card and sweets with my order, I would definitely recommend this store and will definitely order from them again.
Lovely experience, defo recommend
I ordered a Stray Kids lightstick for the upcoming concert and it arrived in pristine condition! Came with some sweets and a lovely note with my name handwritten on it :) Shipping was speedy and on time as promised, super happy with the order x
skz light stick
Genuine skz light stick, connected quickly to the app, i can’t wait to use it for the skz london concert!
the package was a little delayed but an email was sent out explain it and honestly it arrived like less than a week after the apology email. i’m using kpop moon again when i need more lightsticks
Very reliable
Fast shipping, good packaging, very easy to contact the store and very quick replies. Incredibly helpful too!
Phenomenal company
Phenomenal company
Always helpful and communicative and try there best, its my go to kpop store!!
always had great experience
always had great experience, ryan the owner always keeping in contact with updates and queries i have, very well run buisness and amazing customer service!
Great first experience
I'm so happy I purchased my album with Kpop Moon! The customer service is great and they responded very quick to my questions. They have a great range of products and I'm extra happy because they stock albums from my fave group which not many stores in the UK do. The website explains clearly the shipping timeframe so you're updated with the process. This is my first purchase with them and it's definitely not the last!
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