I am a repeat customer of Kosas skin revealing foundation. My recent purchase of it, the lid has broken meaning I cannot press down to close, otherwise, the foundation spills out. I contacted Kosas C... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Poor customer service - better to buy at a retailer like Sephora or Nordstrom with a more responsive return policy. I ordered something online from the website directly and contacted them about... Zobacz więcej
My BB Burst arrived a while ago, and I've tried everything to get it to work, but nothing helps. First of all, it arrived completely split in two, and there's no way to fix that! Secondly, no matter... Zobacz więcej
The colors you have are great. The issue is the applicator. It doesn't work after the 4th time. The oil leaks all around the closing... Its leaked into my bag, on my clothes.. Just adjust the applicat... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Makeup That Lifts You Up & Won't Let You Down – We believe you deserve makeup that is as good for you as it makes you look. Our formulas balance active botanicals with strategic, clean synthetics for perfect wearability with every application. You neve...
Dane kontaktowe
Ventura Blvd 16255, 91436, Encino, Stany Zjednoczone
- kosas.com
Inni użytkownicy przeglądali również
Not outstanding makeup and skin benefits haven't panned out
I'm still using their LipFuel, which is one of the best lip balms I've found. But otherwise I've recently gone from using all Kosas makeup and body products (while honestly never really being satisfied with their performance in terms of effects or lasting application) to replacing all my Kosas products with other options because I've found there's simply better out there now under the "clean" umbrella. I don't get the sense that Kosas is improving their offerings in a competitive way to keep up for "skincare freaks", to quote from their slogan. Even if it was disappointing for me and a sign to shop around (in addition to all the concerning product reviews I've noticed on their site over the past year with pictures of breakouts that have made me feel uncomfortable reordering products), it makes sense that Kosas discontinued the subtle tinted face oil that had brought me onboard as a customer years ago as they lean into products that provide more coverage and their strong suit, which is and probably always has been color options in my opinion. At best I can say Kosas hasn't detracted too much from my skincare other than the body wash being overly drying for me, but their products also haven't really worked to both serve their purpose *and* enhance my skincare (e.g. their deodorant was less irritating than other options but I'm unsure it was better than not wearing deodorant), and their existing makeup line doesn't resonate with me and my more-is-less goals. Only the lip balm has really impressed me with visible effects and been hard to beat (although I have found one significantly more expensive product that's improved my skin in a sustained way rather than me needing to swipe to see a difference). I think the brand slogan could more honestly be 'Healthier products for makeup enthusiasts', which could be OK at a lower price point. Kosas might be less expensive than other "clean" skincare-oriented brands, but it is not inexpensive. Kosas does have great initial color options and easy skin tone matching, which made it easy to stick with them for years out of convenience, but I haven't found their makeup application to be outstanding — so, for me, if the skincare piece doesn't hold up, there's no reason to keep using Kosas once you find another color match. Now that I've put the effort in to find and try other options, I've confirmed my customer experience with Kosas has been mediocre.
I ordered from the Kosas page for the…
I ordered from the Kosas page for the first time (previously I ordered Kosas products from trustworthy european website, but nowadays almost impossible to order because every products are out of stock constantly) I prepaied the duties and taxes, but they does not sign it on the papers wich was attached to my order. They sign that I only pay for the products. So I have to pay it once again, when my package arrived to my country. I try to reach the costumer service, on phone, e-mailed for them, but nobody answerd. I think they stole my money, what I pay for taxes….
2026.03.22. I stand beside my opinion, I ordered some Kosas items from another websites since then, most of them was weak quality in the first place, gone wrong within a few months (I used it as they suggested) A very overrated an overpriced brand. Now I do not have to order from them, I have way more better options from various brands if I want similar type of products.
Kosas Bad Shelf Life
I have bought 4 products from them. A light bronzer which smelled like rancid oils on arrival – I was told this was a “natural” smell and that I just wasn’t used to the smell of clean makeup🙄. It went in trash. The other products were fine on arrival and performed as desired, but all went bad within 4 months. If you use a ton of makeup, like twice a day 365, it might work out for you. I even kept one product in fridge and it still didn’t last 4 months.
Poor customer service
Poor customer service - better to buy at a retailer like Sephora or Nordstrom with a more responsive return policy.
I ordered something online from the website directly and contacted them about a return within 2 days of arrival. No response via email, no response via text, phone goes directly to email. Chat function does not work on website, so there’s virtually no way to contact them.
I bit the bullet on a sale they had on the foundation, but the smell is too strong (kind of like nail polish remover). I’ve used their concealer before and decided to give the foundation a try, but I didn’t end up liking it that much. I rather go to a retailer because they’re far more trustworthy when it comes to feedback and returns.
Non existent customer service
Don't buy anything from here. Nobody works here and nobody picks up the phone or replies emails.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








