The wrong product was initially sent due to a warehouse mistake. KMR Audio acknowledged the error promptly and are currently working with me to resolve the situation. I will update this review once th... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We had a Barefoot MM27 speaker fail on us down at the studio last week. Within 2 hours KMR Had sent us a loan set via courier to keep the studio up and running and within a few days our faulty speaker... Zobacz więcej
What a great audio shop. I honestly don't know where to start. I made an order for some studio headphones. First parcel got lost. But KMR quickly reshipped another one and helped me throughout the... Zobacz więcej
Excellent service. I purchased an M4000D Mini digital Mellotron from KMR towards the end of 2020. Due to various circumstances (which were completely outwith KMR’s control) the unit was slightly delay... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Europe's Number One Pro Audio equipment supplier.
Dane kontaktowe
1375 High Road, N20 9LN, London, Zjednoczone Królestwo
- 02084452446
- kmraudio.com
4,8
Doskonała
909 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
KMR are just wonderful
KMR are not only competitive on price but they have really excellent customer service. I have purchased both 'Hi End' equipment and more modest gear from them for many years and I trust them without reserve. It's Five Stars from me!
10 marca 2023
Opinia niezależna
Super Great!!
I am very strict and delicate.
I'm not a comfortable customer for them. But Nick was very flexible and skillful with me and gave me a better choice.
His ability is outstanding in many ways.
I thank him so much that it's hard to explain everything with a short review.
The deal with KMR and Nick is just the beginning.
Looking forward to more future deals!
7 marca 2023
Opinia niezależna
Exceptional Customer Service
My first time dealing with KMR to purchase a new set of speakers, and certainly won't be the last. The quality of service recieved was a text-book example of how to treat customers, something you very rarely come across these days !
2 marca 2023
Opinia niezależna
Great customer service at KMR Audio
I have used KMR Audio twice now in the last 6 months to purchase a Solid State Logic SSL 2 audio interface, Beyerdynamic DT990 Pro open back headphones, & the Neumann TM 102 large diaphragm condenser microphone studioset. I have found all the staff I have dealt with to be friendly, professional & efficient. The Neumann microphone had to come from the factory in Germany, I was kept up to date at every stage of the process, & it arrived exactly on the estimated delivery date. Special mention to Callum Brownson-Smith for going to great lengths to make sure I was kept in the loop at every stage including telephoning me personally to arrange convenient delivery. As an industry professional of nearly four decades standing I cannot emphasie how important good customer service is in audio tech purchases. I will certainly use this company again. Two very positive experiences. Appreciated guys
29 stycznia 2023
Opinia niezależna
Great price for my id14 interface
Great price for my id14 interface, but Audient themselves were delayed in dispatching. Even with this, KMR provided great customer service, especially Callum Brownson-Smith in making sure my item was item was dispatched as fast as possible!
12 stycznia 2023
Opinia niezależna
Great service from KMR Audio
I was regularly kept up to date on my order with professional yet friendly emails, and before delivery was arranged they confirmed a suitable date to prevent a missed delivery. I will certainly use the company again.
1 grudnia 2022
Opinia niezależna
Top notch service!
Top notch service!! I ordered my Antonus Step Brother from New York and it arrived way ahead of schedule.
7 października 2022
First class service
First class service, ordered Friday 3.30pm, on doorstep midday Saturday .Staff very helpful.Excellent !
7 października 2022
Opinia niezależna
The best!
Amazing service, great people that understood exactly what I needed on phone, even with my terrible french accent!
Highly recommended!
Kevin
12 października 2022
Opinia niezależna
Excelent all around, thanks Callum and Li!
I dealt with Callum and Li from KMR and they were both super helpful in getting me sorted with a new piece of studio gear at a great price. I can honestly say I've never had such quick responses to emails. Thank you again, guys!
26 września 2022
Opinia niezależna
Kii three
A big shout-out to Callum for his speedy response & follow up. The pair of speakers were palletized for safer transportation. Excellent service.
16 sierpnia 2022
Hugely helpful
Hugely helpful - I needed specific speaker stand parts for my Genelec speakers, I dealt with Callum who was very helpful in sourcing these for me, keeping me informed and then making sure that the delivery was scheduled for a day convenient to me. Highly recommend these people
8 września 2022
Opinia niezależna
Boom!!!
KMR are extremely knowledgeable and efficient. I had a mic to buy and use asap and Stefan made sure I received it by post on time. KMR are always my first point of contact for advice and quality equipment. 1000% Legends
8 września 2022
Opinia niezależna
Your sale executive was very nice and…
Your sale executive was very nice and gave me very fast response and supportive service. Yet the price quoted in different ways confused me a bit.
7 września 2022
Some of the best customer service…
Some of the best customer service received. Used live chat a few times before purchase. All queries answered, communication throughout was above and beyond. Delivery smooth, synth..... well thats for another review entirely !
6 września 2022
Best Company for Studio Gear.
It’s the 3 or 4th time shopping with these guys for my personal studio. They have a great selection of gear which include exclusive and some rarer bits. Very helpful when answering queries, and always seem to be on the end of the phone if and when I need them.
Thanks KMR
17 sierpnia 2022
Excellent service
Excellent service, great communication and quick delivery. A really great & very professional company to deal with :)
3 sierpnia 2022
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
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Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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