Na prvom mestu da pohvalim saradnju i brzinu dogovora i slanja. Pomogli su mi u odredjivanju veličine i pogodili.Od uplate isporuka je bila za tri radna dana. Haljina je odličnog kvaliteta i još lepša... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
La livraison a été très rapide (en IDF, France) et la robe est arrivée parfaitement emballée. La qualité est vraiment au rendez-vous : le tissu est soigné, agréable et les finitions sont très belles.... Zobacz więcej
Kesinlikle tavsiye etmiyorum tam bir dolandırıcı site tam yedi ay oldu benim 402 Euro Ymmu hala göndermediler elinizi kesinlikle bu sayfaya uzatmayin. hangi sayfaya yazdığın zaman altında kıyafet sepe... Zobacz więcej
Scammers!!! Unacceptable customer service via WhatsApp. They’ve been telling me since May 15 that I’ll receive a refund of 222 euros for the dress I returned to them, and I still haven’t received any... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
About Kıyafet Sepeti Kıyafet Sepeti is one of the leading evening dress and fashion brands in Türkiye and Europe, trusted by millions of customers worldwide. Operating in the United States under Moda Kapimda US Incorporated and in Europe as Moda Kapimda LTD ŞTİ, our brand continues to expand its global presence with a strong and growing customer base. Since our establishment, we have been guided by our core principle of “Customer Satisfaction First”, which remains at the heart of our e-commerce operations. Through our official website, www.kiyafetsepeti.com.tr , we combine the boutique fashion concept with rapidly evolving trends, offering our customers the best quality, competitive pricing, and maximum satisfaction. 🌍 Global Reach We proudly serve customers in 192 countries and provide a seamless shopping experience with 7 language options on our website. ✨ Quality Assurance All products available on our website are locally manufactured and go through strict quality control processes—from production to selection and final packaging—ensuring high standards at every stage. 🔒 Secure Shopping Our website is protected with 128-bit SSL encryption, ensuring that all personal and payment information is transmitted securely. Credit card details are used only during the transaction process and are never stored in our database. All payments are processed with 3D Secure authentication, guaranteeing a safe and reliable shopping experience.
Dane kontaktowe
Ergenekon 34375, Dolapdere Cd. No:122, 34373 Şişli/İstanbul, 34375, istanbul, Turcja
- 08502551073
- info@kiyafetsepeti.com.tr
- kiyafetsepeti.com.tr
2,8
Średnia
483 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 37% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Kesinlikle tavsiye etmiyorum tam bir…
Kesinlikle tavsiye etmiyorum tam bir dolandırıcı site tam yedi ay oldu benim 402 Euro Ymmu hala göndermediler elinizi kesinlikle bu sayfaya uzatmayin. hangi sayfaya yazdığın zaman altında kıyafet sepetinden cevap geliyor ki alakası yok diye ama ben daha öyle bir sahtecilik görmedim yedi ay uğraştım ve hala uğraşıyorum kesinlikle tıklamayın bile
25 września 2025
Opinia niezależna
Still no response – the voucher offer was fake
"Update: After my initial review, the company replied publicly offering a gift voucher as compensation. I followed their instructions and contacted them immediately with my order details, but I have received no response at all. It seems their public apology was just for show. I am still waiting for both my refund and the promised voucher. Do not trust their replies here."
23 marca 2026
Opinia niezależna
A boutique of Grace, Lightness, and Beauty
A true haven where dresses feel almost unreal…
As if they were born in paradise, suspended between dream and imagination.
My dress is exquisitely light, airy, and delicately crafted, never heavy, never stifling, embracing the body with effortless grace and offering a truly distinctive elegance.
I was fortunate to visit this exceptional boutique… and it was met with wonderful success.
A genuine love at first sight ❤️🙏 !
9 sierpnia 2025
Opinia niezależna
Odpowiedź od kiyafetsepeti
What a beautifully written message… truly felt from the heart 🤍
We are deeply grateful for your kind words and for sharing your experience with us. Knowing that you felt the lightness, elegance, and dreamlike essence of our dresses means more than we can express.
It was an absolute pleasure welcoming you, and we’re so happy to hear it was love at first sight ❤️
We hope to see you again very soon… ✨
They are SCAMMERS!!
They are SCAMMERS!!! don't trust them! I made my first order, but due to the wrong size selection I wanted to return the dress and asked them to send me the correct size. They encouraged me to make a second order so as not to lose the size I want until the previous dress was returned to them, so I did. I went to the post office in my area, sent the dress back but it was returned back to me, they did not go to pick it up from the post office. In a communication we had on their What's app channel but also on their Instagram page they told me that they have not received any package from me, while the reason for the return from the post office was "the company was closed". I paid duties and taxes from the cooperating company in my country for customs clearance (ELTA Courier and FedEx). The next time I received the dress but again the dress looked like it was used with a falsification of the size and the dress was stained in many places like rust. I contacted the company again and instead of giving me a refund, they told me that they would give me a coupon for a discount on my next order. They NEVER gave me the coupon! Now I have 2 useless dresses without receiving a refund. NEVER again from this company!
27 lutego 2026
Opinia niezależna
Odpowiedź od kiyafetsepeti
As Kıyafet Sepeti, we would like to clarify that this statement was written due to a customs-related situation and does not reflect the reality of our company or operations.
The note stating that “the company was closed” should not be interpreted as us not being present or refusing to receive the shipment. We are a large, active, and continuously operating company, and it is not possible for our business to be entirely unavailable in the way it has been suggested. Situations like this may occur due to customs procedures or local courier operations beyond our control.
Customer satisfaction is extremely important to us, and we are always here to support our clients in the best possible way.
Regarding the coupon mentioned, we would be happy to assist you. Could you please share your contact number with us so we can reach you directly and provide the coupon?
Odpowiedź od kiyafetsepeti
As Kıyafet Sepeti, we are sorry for the experience you’ve had.
To resolve the issue and provide you with the best possible support, we kindly ask you to contact us directly. Please reach out to us via our WhatsApp line or contact number; our team will carefully review your case and assist you as soon as possible. 🤍
Kıyafet Sepeti
Customer Relations Team
Odpowiedź od kiyafetsepeti
As Kıyafet Sepeti, we are sorry to hear about your experience.
We would like to clearly state that we do not accept such claims about our brand. All our processes are carried out in a transparent and professional manner, and we always aim to deliver orders and resolve any issues for our customers.
In order to understand your situation and assist you properly, we kindly ask you to contact us directly and share your order details. Our team will review your case carefully and provide a solution as soon as possible.
Kıyafet Sepeti
Customer Relations Team 🤍
Scammers! Will send you defected dresses and take your money.
Scammers!! buyers beware!!
Purchased a dress costing well over £200, only to receive the item defected. Hugely disappointing. Reached out to their instagram page, they had the audacity to say to me I should go and get this fixed at a local tailor. Absolute scandalous. They refuse to return my money and no accept the dress that has already been returned to them. Avoid buying from them, their positive hyped up reviews are fake.
11 lutego 2026
Opinia niezależna
Odpowiedź od kiyafetsepeti
As Kıyafet Sepeti, we are truly sorry to hear about your experience and the dissatisfaction you’ve expressed.
We would like to clearly state that sending defective or used products is absolutely against our company standards and values. All our products go through quality control before shipment. Situations like this may occasionally arise due to logistics or handling processes, however, we always take such claims seriously and aim to resolve them promptly.
Regarding the return and refund process, we kindly emphasize that international shipments can sometimes be affected by customs procedures, courier handling, or delivery issues beyond our direct control. The statement mentioned about the shipment not being received may be related to such external factors, not a refusal from our side.
Customer satisfaction is our priority, and we would never intentionally leave any issue unresolved. We would really like to review your case in detail and provide a proper solution.
Please contact us directly via our WhatsApp line or share your order details so our team can assist you as soon as possible.
Kıyafet Sepeti
Customer Relations Team 🤍
Arnaque
Arnaque. Tu retournes le colis qui attends au point relais et tu payes d’énormes frais de douanes et d’envois même quand tu renvoies le colis pour un retour et KIYAFET sepeti te rembourse pas ils disent qu’ils ont jamais reçu le colis ! Kul hakki bu, cok para kaybettim, haram olsun
2 lutego 2026
Opinia niezależna
Odpowiedź od kiyafetsepeti
En tant que Kıyafet Sepeti, nous sommes désolés pour l’expérience que vous avez vécue.
Dans les processus de retour, surtout pour les envois internationaux, des situations comme celle-ci peuvent parfois survenir en raison des procédures des transporteurs et des douanes. Le fait qu’un colis ne soit pas récupéré ou soit retardé peut être lié aux opérations locales de distribution.
Notre entreprise n’ignore jamais les retours de ses clients et ne refuse pas un colis qui nous est livré. Tous les processus sont suivis et enregistrés avec attention.
Afin d’examiner votre situation en détail et de vous aider, nous vous invitons à nous contacter directement et à partager votre numéro de suivi. Notre équipe effectuera les vérifications nécessaires et vous proposera une solution dans les plus brefs délais.
Kıyafet Sepeti
Service Relation Client 🤍
Bedeninizi doğru bir şekilde verince…
Bedeninizi doğru bir şekilde verince elbiseler çok güzel🥰İlgi alaka teslim edilmede hiç bir sıkıntı çıkmıyor.çok teşekkür ederim ve herkese tavsiye ediyorum.
26 stycznia 2026
Opinia niezależna
Odpowiedź od kiyafetsepeti
Thank you so much for your kind feedback 🤍
We’re very happy to hear that you’re satisfied! Choosing the correct size really makes our dresses look their best, and that’s very important to us.
Your lovely words and recommendation mean a lot to us. We’re always here to provide you with the best service 🥰
With love,
Kıyafet Sepeti ✨
Perfect
My dress just arrived! It's truly wonderful! I hope I can buy my mother's wedding dress too! Thank you so much!
I'm so happy!❤️❤️❤️
😍
12 stycznia 2026
Opinia niezależna
Odpowiedź od kiyafetsepeti
Thank you so much for your lovely message 🤍
We’re truly happy to hear that you loved your dress! It means a lot to us to be part of your special moments ✨
We would be delighted to help you choose a beautiful dress for your mother as well 🥰
Enjoy your dress and your special day! ❤️
With love,
Kıyafet Sepeti
The dress is perfect!
The dress is perfect!
Excellent finishing, beautiful embroidery, impeccable stitching.
Exactly as shown in the photos.
It arrived in Brazil in 6 days.
Great service and quality. I highly recommend it.
8 stycznia 2026
Opinia niezależna
Odpowiedź od kiyafetsepeti
Thank you so much for your wonderful feedback 🤍
We’re truly happy to hear that you loved the quality, details, and craftsmanship of your dress! ✨
It means a lot to us that everything met your expectations and arrived so quickly to Brazil 🇧🇷
Your recommendation truly motivates us to keep delivering the best service and quality 🥰
With love,
Kıyafet Sepeti ✨
Haljina koju sam poručila je predivna
Haljina koju sam poručila je predivna, materijal prelep, jako je udobna. Za 10⭐️ ste. Prezadovoljna sam. Nastavljam da poručujem kod vas. 🤍
23 grudnia 2025
Opinia niezależna
Odpowiedź od kiyafetsepeti
Thank you so much for your beautiful feedback 🤍
We’re truly happy to hear that you loved the dress, its material, and how comfortable it is! ✨
Your satisfaction means everything to us, and we’re so glad to have you with us. We look forward to your next orders 🥰
With love,
Kıyafet Sepeti ✨
Rezilik
Rezilik. Yurdışından asla iyade edilmiyor iyade etigindede paran yatmiyor zorla ia yerlwrjne gidip parami aldim sürekli sizinle iletisime gecilexek deyiliyor ve gecilmiyor.
4 sierpnia 2025
Opinia niezależna
Odpowiedź od kiyafetsepeti
Kıyafet Sepeti olarak yaşadığınız bu deneyim için üzgün olduğumuzu belirtmek isteriz.
Yurt dışı iade süreçlerinde zaman zaman gümrük ve kargo prosedürlerinden kaynaklı gecikmeler yaşanabilmektedir. Ancak hiçbir müşterimizin sürecinin çözümsüz kalmasını istemeyiz.
Yaşadığınız durumun detaylarını inceleyerek size daha sağlıklı yardımcı olabilmemiz için bizimle doğrudan iletişime geçmenizi rica ederiz. Ekibimiz konuyu titizlikle kontrol ederek en kısa sürede çözüm sunacaktır.
Kıyafet Sepeti
Müşteri İlişkileri Ekibi 🤍
Elle a su prendre en main directement…
Elle a su prendre en main directement ma demande, c’est parfait
28 listopada 2025
Opinia niezależna
Odpowiedź od kiyafetsepeti
Thank you so much for your kind feedback 🤍
We’re very happy to hear that your request was handled quickly and efficiently! ✨
Your satisfaction means a lot to us, and we’re always here to assist you in the best way possible 🥰
With love,
Kıyafet Sepeti ✨
Faites attention les filles
Faites attention les filles, j'ai payé 93€ de frais de douane. À fuir comme la peste. Dommage qu'on ne puisse pas mettre 0 étoile.
11 listopada 2025
Opinia niezależna
Odpowiedź od kiyafetsepeti
As Kıyafet Sepeti, we would like to thank you for your feedback and say that we are sorry for your experience.
For international orders, all our customers are informed in advance that approximately 10% customs duties may apply. Despite this, we would like to emphasize that our products remain very competitive and affordable in terms of price and quality.
To make up for your experience, we would like to offer you a €93 gift voucher. Please contact us directly so we can assist you and provide the voucher.
Kıyafet Sepeti
Customer Relations Team 🤍
FRAUD!!!
FRAUD!!!! Never shop from this company its been 2 months they are not giving my money back !!!
1 września 2025
Opinia niezależna
Odpowiedź od kiyafetsepeti
As Kıyafet Sepeti, we are sorry for the experience you’ve had.
Return and refund processes, especially for international orders, may sometimes take longer due to customs and shipping procedures. However, we would never leave any customer issue unresolved.
To review your case in detail and provide you with a clear solution, we kindly ask you to contact us directly and share your order details. Our team will check everything carefully and assist you as soon as possible.
Kıyafet Sepeti
Customer Relations Team 🤍
Je n’ai jamais été remboursé d’une robe…
Je n’ai jamais été remboursé d’une robe que j’ai jamais reçu depuis plusieurs mois même après plusieurs demandes auprès du service.
4 marca 2025
Opinia niezależna
Odpowiedź od kiyafetsepeti
En tant que Kıyafet Sepeti, nous sommes désolés pour l’expérience que vous avez vécue.
Pour les commandes non livrées, les processus peuvent parfois prendre plus de temps en raison des procédures douanières et des opérations des transporteurs. Cependant, nous ne souhaitons jamais laisser un problème sans solution.
Afin d’examiner votre situation en détail et de vous proposer une solution claire, nous vous invitons à nous contacter directement et à partager les informations de votre commande. Notre équipe vérifiera tout avec attention et vous assistera dans les plus brefs délais.
Kıyafet Sepeti
Service Relation Client 🤍
ABSOLUTE SCAMMERS. No dress. No refund
Bought a dress during my stay in Istanbul. I got no dispatch email and it should have taken 3-5 days to deliver. I emailed asking for tracking. No reply. I then saw all these negative reviews on trust pilot and panicked. Managed to get contact via Instagram of all places. Promised a refund in 15 business days (ridiculous length) as dress was out of stock. No email confirming a refund and no refund given. I am now claiming through the bank. They fob you off with fake automated messages and are just scammers. ABSOLUTELY AVOID 💯
2 października 2025
Opinia niezależna
Odpowiedź od kiyafetsepeti
As Kıyafet Sepeti, we are sorry to hear about your experience and the concerns you’ve shared.
We would like to clarify that situations such as stock updates, communication delays, or refund processes can occasionally be affected by operational intensity or external factors. However, we do not accept the claim that we act with fraudulent intent.
Regarding your order, if the item was out of stock, the refund process would have been initiated in line with our procedures. In international transactions, refund timelines may vary depending on banking systems and processing times.
We sincerely apologize if there was any delay or lack of communication, as this is not the experience we aim to provide. We would like to review your case in detail and ensure a proper resolution.
Please contact us directly with your order details so our team can prioritize your case and assist you accordingly.
Kıyafet Sepeti
Customer Relations Team 🤍
Betrüger,man bekommt hier sein Geld…
Betrüger,man bekommt hier sein Geld nicht wieder. Es wird überhaupt nicht reagiert und man wird hingehalten. Bitte hier nicht kaufen.
26 października 2025
Opinia niezależna
Odpowiedź od kiyafetsepeti
Als Kıyafet Sepeti tut es uns leid, dass Sie eine solche Erfahrung gemacht haben.
Wir möchten klarstellen, dass wir solche Behauptungen über unser Unternehmen nicht akzeptieren. Alle unsere Prozesse werden transparent und professionell durchgeführt, und wir lassen keine Kundenanfragen unbeantwortet.
In einigen Fällen können Verzögerungen, insbesondere bei internationalen Bestellungen, durch Bankverfahren, Zollprozesse oder Versandabläufe entstehen. Dennoch ist es unser Ziel, jedes Anliegen schnell und lösungsorientiert zu bearbeiten.
Um Ihren Fall besser zu verstehen und Ihnen gezielt helfen zu können, bitten wir Sie, uns direkt zu kontaktieren und Ihre Bestelldaten mit uns zu teilen. Unser Team wird den Vorgang prüfen und sich schnellstmöglich bei Ihnen melden.
Kıyafet Sepeti
Kundenservice 🤍
Achtung – keine Rückerstattung trotz Rücksendung!
Ich habe meine Bestellung bereits am 10. September zurückgesendet. Der Händler hat mir mehrfach schriftlich zugesichert, dass ich mein Geld innerhalb von 15 Werktagen zurückbekomme. Diese Frist ist inzwischen längst vorbei – trotzdem wurde mir bis heute kein Geld zurückerstattet.
Statt einer Lösung erhalte ich immer wieder nur die gleichen Standardantworten, ohne konkrete Informationen oder Hilfe. Das ist unprofessionell und kommt einem Betrug gleich.
Ich kann daher nur dringend warnen: Wer hier bestellt, riskiert, sein Geld zu verlieren. Sollte eine Rückerstattung nicht erfolgen, bleibt nur der Weg über Kreditkarten-Chargeback oder rechtliche Schritte.
10 września 2025
Opinia niezależna
Odpowiedź od kiyafetsepeti
As Kıyafet Sepeti, we are sorry to hear about your experience.
We would like to clearly state that we do not accept such claims about our brand. All our processes are handled in a transparent and professional manner, and we never intentionally delay or withhold any customer’s refund.
In some cases, especially with international orders, delays may occur due to banking systems, customs procedures, or shipping processes. However, we always aim to resolve every issue as quickly as possible.
To better understand your situation and assist you properly, we kindly ask you to contact us directly and share your order details. Our team will review your case carefully and provide a solution as soon as possible.
Kıyafet Sepeti
Customer Relations Team 🤍
Doświadczenie Trustpilot
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.