Absolutly worth every penny!!! Even with some minor problems in the ordering process, Brittney from support was able to resolved them very quickly, and went above and beyond to make sure our order wa... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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Tabitha took great care of us. She walked me through the process start to finish! Kings of Neon sent us proposed renderings for the sign very promptly. The process was very smooth overall, the price w... Zobacz więcej
all was easy and good with ordering however, i did not like that i'd have to create an account in order to check tracking of the package and when i called about tracking, customer service could not g... Zobacz więcej
I went with Kings of Neon due to shipping times and claimed local quality of work. At checkout it said shipping estimate is 2/23. A week goes by without any updates on shipping. Turns out the outsourc... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
We pride ourselves on customer service and delivering the best products on the market. From large events like the NFL draft, Lollapalooza, Red Hot Chilli Peppers / Warner Music and Twitter through to small home decor neon signs, artworks and gifts, we have everything you could need when it comes to LED neon signs! Our main neon hub is in Australia with parts of our design team and event specialists spread across USA, UK and NZ plus leading manufacturer partners across the globe as well. Bespoke, business or just fun - we are here to create some LED neon magic with you Our Mission: To collaborate with…. The fearless dreamers and wild creatives. The aspiring and the inspired. We see you. We create with you. We are you.
Dane kontaktowe
400 S. 4th Street Suite 500, 89101, Las Vegas, Stany Zjednoczone
- +1 844 614 1133
- custom@kingsofneon.com
- kingsofneon.com
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Inni użytkownicy przeglądali również
Outstanding Service from Start to Finish!
I couldn’t be happier with my experience with King of Neon! From the very beginning, the service was absolutely flawless. Ayesha Noor, the sales and design consultant, was incredibly patient, dedicated, and helpful in bringing my vision to life. She worked with me every step of the way, ensuring that every request was met, and the final design was beyond perfect for my new business.
The craftsmanship is exceptional—the sign is stunning! Everything was delivered on time, securely packaged with all the necessary documentation, instructions, and tools. The attention to detail and professionalism were truly impressive.
Unbelievable service—well done, King of Neon, and a huge thank you! I highly recommend them to anyone looking for top-quality neon signs and exceptional customer care.
Excellent customer service
I loved my neon sign! Ayesha helped from start to finish to ensure it was exactly what I wanted. She also made she that she was able to offer me the sign at a great rate and followed up when the item arrived to check I was happy with everything. I would highly recommend this company for their efficient and professional service.
Excellent service and product
Excellent service from Ayesha who proposed a good design and cost. End product is excellent. Very happy.
Great Service and Product
Saw an advertisement on instagram and asked for a quote. Received a phone call from Ayesha the next morning. Confirmed what I would like and to work within my budget. I was very impressed with the customer service and the quality of the product when it arrived. Arrived very quickly for a bespoke item. Ayesha contacted me multiple times before and after receiving the sign to make sure I was happy with the product. Highly recommend!
I’m so chuffed with our neon sign for…
I’m so chuffed with our neon sign for our business, I hope to order a second one soon, great quality and speedy turnaround at reasonable prices. Thanks again Ayesha for a great service!
Great service and Ayesha was very helpful!
We are delighted to have received our neon signs. Ayesha was brilliant and patient while we changes sizes and designs. The shipment was done earlier than expected and the signs are now on the wall with the easy fitting instructions. Highly recommend!
Ayesha from Kings of Neon was helpful…
Ayesha from Kings of Neon was helpful and polite. I’m very happy with our sign which was made exactly to our requirements and meets our expectations.
Customer service and response…
Their Customer service and response times were impeccable! Needed a sign quickly and was able to get a quote and a design mockup in under 24 hours.Would recommend them to anyone! Really great experience!
The best!
From start to finish these guys have been amazing!
Steve is such a lovely guy, talking me through all the options, and what he recommends. Never tried to up sell me or pester for anything. Left all final choices to myself.
I ordered a custom sign for my best friends business, as a surprise and he absolutely loved it!
Exactly how I pictured it, service and delivery couldn’t be better!
100% recommend these guys!
I have left messages online and vm
I have left messages online and vm. No one cares over there will sub par workmanship. There are fixes that are required asap.
I will go online tomorrow if I do not receive a return call from the GM. Chris 310-968-9876
Customer service SUCKS
Ordered a couple of custom neon signs for my business in mid October, with the intention of having them hang in my windows to draw in customers during the Christmas rush. The ordering process with Kelly went well, but when the signs arrived, a couple components for the hanging setup were missing. Wrote to them, and two weeks (!) later they sent out one of the pieces that I needed but not the others. Wrote to them twice more and I’m STILL waiting for the missing pieces to arrive, and it’s already January. Sure, I could fashion something temporarily, but one of the signs is very large and will hang in a very visible but difficult place to get to, so I want to do the installation just once. Their customer service sucks!!!
Product is what I expected
Product is what I expected. Got delivered within a week. However, my gripe is the amount of SPAM now ends up in my emails and now junk file even after blocking them. Just because I purchased from you once, doesn't mean I want to buy a sign from you every single day of the week. The amount of spam as ridiculous!

Odpowiedź od Kings Of Neon
Personal touch
Personal touch, talking to a human that cares about the design and has good answers to questions. Fast service and personal care. Great experience.
Tabitha M
Tabitha M. Pinchot Was excellent to work with. Got it done quickly for the price I wanted. Looks great too!
Terrible customer service. Avoid them.
Terrible customer service. 🛑 AVOID at all cost 🛑
Our experience is pretty cut and dry.
- We asked for the "Largest One-Piece size".
- They said it was 96" wide.
- They created our quote/design.
- We approved.
- Sign arrived.
- It was 2 pieces.
The 2-piece error is 100% the fault of Kings of Neon. There really isn't any room for ambiguity.
We tried to work with customer service to correct THEIR mistake. They offered us "15% off on a NEW sign" with ZERO accountability or effort to correct the problem their company created.
This was a super disappointing experience. We are a small business and were excited to finally get a LED sign. We were already planning more in the future. They could have turned our experience into a repeat business, but instead, chose to burn a bridge and lose a customer.
There are a lot of LED sign companies out there - Pick one of those.
Ok product - woeful customer service.
The neon itself was fine and arrived quickly - it was contract manufactured offshore and is likely the same product as available through many other similar vendors. The issue here is that it shipped with several components missing and it took a lot of chasing over several weeks to get them delivered. The battery pack supplied for portable use is flimsy and unsuitable for regular touring. Beware of the cost - literally everything is an option and it escalates from the advertised price very quickly. This firm refused to honour it's advertised discount offers. I would recommend looking elsewhere due to the poor customer experience.

Odpowiedź od Kings Of Neon
Looks Okee but its no neon…
Looks Okee but its no neon…! Its leds neon is made out of Glass and its much more color full do dont be miss led
Awesome custom logo neon for my…
Awesome custom logo neon for my CrossFit gym makes for a badass photo op!
What up doe
What up doe! I don’t normally write reviews but King of Neon did such a great job on my custom piece I felt it was a must. From the time I contacted my rep Kelly was friendly and professional. She and her team helped make my idea into a reality. They communicated every step of the way of the process and advised me on what would work best for my home. I’m glad I contacted them and chose the to make my custom sign.
Happy, happy customer!
Happy, happy customer! My dad loves his sign. Joseph was great to work with and made it easy. I really liked their online previews; looked just like it did when I received it. Their packaging was really great, too!
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