Super je recommande ! J’ai commandé le bracelet amie rainbow envoi rapide ! Le service client juste top, ils sont vraiment à l’écoute et prenne en considération les retours ! La qualité du packagi... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Excellent customer service via WhatsApp , on the phone and by e mail . Package and presentation excellent as well. Lovely bracelet ! Very pleased with it . The standard size is a bit too short , tho... Zobacz więcej
Great customer service, however didn’t like the necklace. Thought it was overpriced and diamonds were positioned asymmetrically on the chain. I didn’t realise this and though I like asymmetric jewe... Zobacz więcej
After a first video call, I ended up ordering my engagement ring from Kimai and was very happy with the whole experience. The team was responsive, helpful, and kind throughout the process — f... Zobacz więcej
Informacje dotyczące firmy
- Sklep jubilerski
- również w kategorii:
- Projektant biżuterii
Napisane przez firmę
Lab-Grown Diamonds & 18k Recycled Gold Fine Jewelry Brand.
Dane kontaktowe
24 chiltern street, W1U7QE, London, Zjednoczone Królestwo
- 07897789225
- info@kimai.com
- kimai.com
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
very expensive but excellent service
Great company
Absolutely love the necklace I ordered. Swift delivery and a great company to deal with.
Evidence earring
I ordered the Evidence earring which arrived beautifully packaged. The earring itself is lovely. I struggled initially wondering how to pop in my ear lobe. I think instructions would help. My advice would be to any purchases is this is not suitable for larger/plumper ear lobes. The model wears it well. I did work out how to wear the earring, I used the plastic back, not sure if I should ? but after a day and night my goodness my lobe is throbbing. To pop in every day if taking out for nights would be fiddly and time consuming. So they will be used sporadically which is a shame. SO ONLY SUITABLE FOR SMALLER EAR LOBES.
Ear rings normally come in pairs so…
Ear rings normally come in pairs so while picture showed one was expecting 2
Beautiful necklace
Beautiful necklace, ordering was easy and it arrived in a matter of days beautifully packaged
No resale value
Very bad quality. It’s worth nothing . Once at the resale it’s worth nothing and has no resale value
Well it's beautiful
Well it's beautiful, however it is tiny. Very delicate. On a larger neck it gets lost. I thought a 42 chain would be ample, as in other chains I have, but in fact it nestles into the throat, and in hindsight, I should have asked for something a little larger. It is because I sing, so my neck expands. I hoped to wear it for concerts, but don't think I can which is a shame.
I'm not huge, but I'm not a size 12... I'm 18 in fact. It will look fantastic on my daughter. I was going to wear it for her wedding, but maybe she will now.
Amazing from start to finish
Amazing from start to finish. Kimai’s customer service is as good as their products!
Love the pieces
My fourth piece by kimai
My fourth piece by kimai. They rarely come out my ear. Beautiful well made earrings
Beautiful Jewellery & Excellent…
Beautiful Jewellery & Excellent customer service.
Everyone working there was incredibly helpful. It made creating the ring a great experience.
5 Star
Really good customer service, kept you up to date with the progress on your order and the quality products are 1st class.
Delivery was a bit more expensive than…
Delivery was a bit more expensive than expected, otherwise all good
Really poor service
Really poor service. During the appointment the ring we had enquired about was not there. The whole appointment seemed rushed. After the appointment, They were supposed to send a followup email to let us know about prices and lead times. However, 20 days later they still have not even after we sent an email enquiring. Such a bad service when you are requesting about a ring of over £3.5k. Will not return and do not recommend.

Odpowiedź od Kimai
the Jackie Ring - what you should know
I wanted to order the Jackie Ring and decided to use the bespoke service. This was the best decision I could have made. You get a lot more options to change your desired ring and within your own price range. They updated me throughout the process. We started to discuss what I wanted exactly so I showed the pictures of how I wanted my ring to look like, than you decide on the diamond , for bigger range diamond you get a video and pick the one you want. After that they make a sketch of how your ring will look like , I wanted it more curvy which wasn’t a problem. Agreed on the design at the beginning of October and yesterday 24/11 received my ring. If you want it in shorter period of time , you just need to tell them , they listen to every wish and see what they can do. So don’t be shy, speak up, it’s your diamond ring , you need to be happy with it. I’m in love with my diamond ring, I can’t believe how sparkly the diamond is, the ring itself is gorgeous exactly as how I imagined and they even engraved it beautifully.
I will be ordering a match wedding ring , I can’t wait for next year to use their bespoke service again.
Love the company , love what they stand for and love love love their collection.

Odpowiedź od Kimai
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







