Kids Stuff For Less LTD Recenzje 610

Wynik TrustScore: 4.5 na 5

4,5

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Absolutely amazing order a big order of £90 on Monday and arrived by Friday, got updates when order was ready and shipped , I was so amazed how all my items were bigger then expected. Ill Will dif... Zobacz więcej

Oceniono na 5 z 5

Amazing service and quick delivery. I got an email response same day. Great prices. Will definitely use again :)

Oceniono na 4 z 5

Products all arrives well packaged and in good time. They were all as described and accurately shown on the website. however they were not the quality I had expected; some of the plastic used was quit... Zobacz więcej

Oceniono na 5 z 5

Ordered some bits for birthday party bags. Whilst browsing for the party bits I ended up adding in some Christmas presents and Christmas crafts too because couldn't resist at those prices! Very happy... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z zabawkami

Informacje przekazane przez różne źródła zewnętrzne

Fantastic online retailer of value for money kids Toys, Crafts, Novelties & Activity.


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

610 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 75% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

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Oceniono na 5 z 5

Absolutely amazing order a big order of…

Absolutely amazing order a big order of £90 on Monday and arrived by Friday, got updates when order was ready and shipped , I was so amazed how all my items were bigger then expected. Ill Will differently be using this site again gor work and home

Thank you very much
Kids stuff for less

6 marca 2026
Opinia niezależna
Oceniono na 4 z 5

Ok value for money

Products all arrives well packaged and in good time. They were all as described and accurately shown on the website. however they were not the quality I had expected; some of the plastic used was quite flimsy and the colouring books were thinner than I was expecting. The value for money was not as good as I had hoped

25 lutego 2026
Oceniono na 1 z 5

Avoid this company

I contacted this company after receiving faulty and incomplete items, but instead of the issue being properly acknowledged or resolved, I was repeatedly told how popular the product is and how “puzzling” it was that anything could be wrong. Popularity does not change the fact that my order contained unusable items.
The issue remains unresolved, and the responses I received focused more on making excuses than on taking responsibility or providing a solution.
A very disappointing experience.

Seeing as I am unable to respond to the ridiculous response from the company, I have no option but to edit this comment.
Your response focuses on discrediting my complaint rather than addressing it. The name used in correspondence is irrelevant.
I did not threaten your business; I exercised my consumer rights after my concerns were not properly acknowledged. This issue was never about the value of the items, but about receiving faulty goods and the dismissive manner in which the complaint was handled.
I also found the staff member’s communication to be rude. This complaint was raised in good faith and should have been dealt with professionally.

13 grudnia 2025
Opinia niezależna
Logo Kids Stuff For Less LTD

Odpowiedź od Kids Stuff For Less LTD

Hi Ash I'm afraid we are completely baffled by your review. First of all you have used a different name in your extensive correspondence with us and secondly the emails you have bombarded us with have been so lengthy and complex in their nature that we have been unable to respond in the very quick time you have expected us to. You purchased our Big value party filler box containing 150 party bag toys. I know you have not wanted us telling you that these typically contain 155 toys and also that we have sold 100s of them without any issue at all and that lots and lots of customers return for more boxes because of the value included, but these are just facts.
You contacted us regarding a couple of imperfect items and a swap crayon where the lid had come off ( a total of around 38p in value ) We said because we were very busy we would sort out your query as quickly as we could. This apparently wasn't good enough for you and you sent us a very lengthy email detailing over many paragraphs how we were failing you as a customer under the consumer rights act etc. You then sent another email listing all the clauses and parts of the act and threatening us with all kinds of things. Despite you telling us that you were happy with the overall value of the box, we still refunded you an amount of £2.75 ( over 8 times the value of the items in dispute )
To find you are still unhappy with us is very upsetting for us. The lady that dealt with you spent quite a bit of time sorting this out for you and she is also disappointed. We spend so much time and effort trying to make our customers happy in these very difficult times. What is also sad for us is that this box is purchased regularly by quite a few of our charity customers that are obviously looking for as much as possible for the least amount of money. Like all businesses at the moment in the UK we are finding it tough going so when a response to our services comes along like this, it really puts a dampener on things. We are sorry that you feel because of our actions that you may not purchase from us again. We hope you can find our extensive range and very competitive prices elsewhere.

Oceniono na 5 z 5

Very impressed with my…

Very impressed with the speed that my delivery came. It was a last minute purchase as I’m in charge of party bags and I was able to get a good array of items for what I’ve paid

I also ordered over Christmas period so I was suprised how quick delivery was

I’ll be using again!

30 grudnia 2025
Logo Kids Stuff For Less LTD

Odpowiedź od Kids Stuff For Less LTD

Thank you Emma for your kind review

Oceniono na 5 z 5

Fast delivery

Fast delivery. Excellent prices. Great to deal with.

30 grudnia 2025
Logo Kids Stuff For Less LTD

Odpowiedź od Kids Stuff For Less LTD

Thank you for your great review Angela

Oceniono na 5 z 5

Last year

Last year, my order experience was flawless, but this year was a complete turnaround. I provided delivery instructions, but they weren't communicated to DHL, leading to an unsuccessful first delivery attempt. Even after updating my delivery preferences online, DHL failed again and didn't leave any notification or collection option. After exchanging multiple emails with DHL's customer service, I was redirected to Kids Staff for Less. Despite several communications with them, I only received a refund for the items, not for the shipping. DHL didn’t fulfill the service I paid for, and the company didn't resolve the situation either. I ended up purchasing my items from another retailer, which cost me an additional £10, and the company retained the shipping fee, citing return costs. The experience with both parties was incredibly frustrating and disappointing. I plan to share my feedback with DHL as well.

30 grudnia 2025
Opinia niezależna
Oceniono na 1 z 5

Change your delivery courier

Change your delivery courier. This 2 attempts to deliver then sending back to Kids Stuff For Less is ludicrous. I ordered £8 of bits and bobs, paid £3 odd for delivery. Now after DHL two missed attempts in effect my refund will be £5 ...! JUST RIDICULOUS !!

16 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Great value for kids party bags

Ordered some bits for birthday party bags. Whilst browsing for the party bits I ended up adding in some Christmas presents and Christmas crafts too because couldn't resist at those prices! Very happy with what we received and arrived within the expected delivery time. Will definitely use again

24 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

I'm so glad I found the site

I'm so glad I found the site, it was great having a mooch for stocking fillers. First time ordering, all good & the dispatch & delivery was quick. I'm already spreading the word & I will be back!

7 grudnia 2025
Opinia niezależna
Logo Kids Stuff For Less LTD

Odpowiedź od Kids Stuff For Less LTD

Thank you Jenny for your great review

Oceniono na 1 z 5

Disappointed

Last year when I placed an order everything went smoothly. This year was completely the opposite.
I gave delivery instructions to them which was not passed onto DHL. Because of that the first delivery attempt failed. I updated delivery instructions on the website yet DHL failed to deliver my parcel second time round as well. Card was not left by DHL driver with instructions, I was never offered at any point during the process to collect my parcel either. After several emails with DHL customer service I was simply directed back to Kids Staff for Less but after several emails with them I only got refunded for the goods and not for shipping fee. DHL failed to provide the service I paid for and the company failed to sort this out. I had to order my bits from somewhere else which cost me £10 extra and the shipping fee was retained by the company saying it cost them money to return the parcel back to them. Very frustrating and disappointing service from both parties. (Will leave feedback with DHL as well)

3 grudnia 2025
Opinia niezależna
Logo Kids Stuff For Less LTD

Odpowiedź od Kids Stuff For Less LTD

Hi Andrea, we are so upset over this negative review as we spent so long trying to sort this out for you. Our main customer service lady spent over 2 hours on the phone back and forth trying to get this parcel to you after you gave instructions to the carrier which they were unable to follow. You asked them to throw the parcel over a very tall gate which they were unable to do. You then changed the delivery address twice which made things worse. It states on our site that if delivery is not made after several attempts and the parcel is sent back to us, that the postage will not be refunded. This is simply because we will have not only been charged for the initial dispatch but also again for the return. We think this is more than fair. The carriers really do try to make the delivery as it is extra hassle for them to return parcels to us. As you will be able to see from this review site as well across social media, we really do go that extra mile to look after our customers but sometimes, as in this case, it is just too difficult to achieve. We hope you will consider retracting this unfair review

Oceniono na 5 z 5

I love this company

I love this company, I get all my granddaughter's stocking fillers and christmas activities from here. I get her party bag bits for her birthday and even just activities for through the year, loads of choice, so reasonably priced, alot cheaper than the shops x

26 listopada 2025
Logo Kids Stuff For Less LTD

Odpowiedź od Kids Stuff For Less LTD

Thank you Eileen, we appreciate your good review

Oceniono na 5 z 5

Great items for children's party…

Great items for children's party favours. Easy to select and a speedy delivery. Very impressed.

27 października 2025
Logo Kids Stuff For Less LTD

Odpowiedź od Kids Stuff For Less LTD

Thank you so much Preeti for taking the time to leave a review

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