Pure SCAM
EDIT: Although they only commented here on October 8 (after weeks of ignoring emails, calls, and chat messages), of course they didn’t send the key or refund my money. Scammers, nothing more.
Original comment:
Pure SCAM! I paid for a MS Office key, I received confirmation from the site that the payment was received and since then 14 days have already passed, there is no sign of Keyshiev. When you call the number, you get the answering machine, on the chat there is a bot and nobody answers the email. Everything looks legitimate, but actually it is a perfect scam. I will definitely report them to the police and the relevant chambers in the UK to have their registration revoked.

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