Key-Assist.co.uk Recenzje 

565
•
Wynik TrustScore: 3 na 5

3,2

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

if i could rate below 0 star i would. i booked for a full replacement of a key at 5pm and rang them by 11am the next day to get a refund they initially claimed they would return £118 of my order of... Zobacz więcej

Oceniono na 5 z 5

Possibly the best customer experience I’ve received in any industry. Josh was professional, determined and persistent in his efforts to gain entry into state of the art Japanese lock technology. He... Zobacz więcej

Oceniono na 5 z 5

After locking our car keys and holiday cottage keys in the car plus our little dog! we rang the nearby Audi garage Linfield near Windermere who were completely unhelpful never bothering to ring us bac... Zobacz więcej

Oceniono na 5 z 5

I locked my keys in the car, conveniently in sight on the passenger seat. Charlie came out sooner than I expected and, using some nifty devices, managed to lift the keys out in about five minutes. Tur... Zobacz więcej

Informacje dotyczące firmy

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Napisane przez firmę

Here to help you with emergency locksmith services


Dane kontaktowe

3,2

Średnia

Wynik TrustScore: 3 na 5

565 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,2

Wszystkie recenzje

(565)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 6

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Key locked in car

Put key on seat when loading car. Unfortunately the lock button was activated so when one of my party closed the door we were unable to re open it. RAC put me in touch with your company, there happened to be one person on call that day( Boxing Day) who assisted us. It was an expensive call out of £300 which only took the representative a minute or two.

26 grudnia 2022
Opinia niezależna
Oceniono na 1 z 5

Blatant exploitation

Locked our young dog and the car keys inside the car at 5.45pm the day before Xmas eve. Called key assist and got stung for £270 when the average, we now learn, is £150. Blatant exploitation..

23 grudnia 2022
Opinia niezależna
Oceniono na 5 z 5

The lock broke on our car and the key…

The lock broke on our car and the key fob wasn’t working despite new batteries, so we were locked out completely. Pat arrived and set to the task with incredible perseverance and skill; eventually managing to place a key into the ignition via a small gap in the door created by use of a series of inflatable airbags. Despite the first couple of strategies not succeeding, Pat would not be defeated, and worked late into the evening to get us into the vehicle. Exceptional service for which we are very grateful indeed - thank you Pat!

30 grudnia 2022
Opinia niezależna
Oceniono na 1 z 5

So when I phoned up I explained what my problem was in full detail …

So when I phoned up I explained what my problem was and asked if they were able to help me.
I had changed the battery in my key fob for my suzuki swift and the red key was flashing on my dash board which indicates that the key needs to realigned to the car/immobiliser.
I was told that this would not be a problem and took a payment off me for 204.00 and informed me that in the likelihood they were not able to fix the problem the payment was nonrefundable. I asked again if they were able to sort my car problem out and they were really hopeful they could.
So a lovely helpful guy came out and tried to realign the key to my car to no avail. He even phoned a more experienced person who told him to make me a key and try that way. Give him his due he did this but after this didn't work he informed me that my key needs to be aligned to my immobiliser so I asked him why he couldn't do this as on the site it states immobiliser problems
Told me he didn't have the machine to do this........ So I paid 204.00 unrefundable and my car still won't start because of this problem. Plus he immobiliser my remote key fob so I have to lock it manually.
Not happy with the expense and I was informed that the office would contact me as they should know someone in my area who could help me. All I received from them was a message for a review so here it is.

30 listopada 2022
Opinia niezależna
Oceniono na 5 z 5

Only company to respond.

Out of about 10 companies I contacted to make and programme two Vauxhall keys they were the ONLY company to respond immediately. The tech arrived a little late on the appointed day, the day after contacting them but within twenty minutes the job was done without the slightest fuss or bother. Amiable and very helpful the tech was superb at his job. I can't really say whether the price was competitive or not as no other company responded but two new programmed and cut
on site flip fob keys cost £320 Inc vat. I believe that is well below dealership prices but maybe more than a local independent would charge...IF YOU CAN GET ONE!. It is what it is and I am happy with the service.

8 grudnia 2022
Opinia niezależna
Oceniono na 5 z 5

At first reluctant to use their…

At first reluctant to use their services. I went to Honda dealership to order a new key. I was told that it will take 5 to 7 working days to get me a spare since it has to come from Belgium then once in I had to go to the branch which was 15 miles away to pick it up. I was impressed with this company how efficient they were

10 listopada 2022
Opinia niezależna
Oceniono na 5 z 5

I lost the key to the side door of my…

I lost the key to the side door of my garage and Jason arrived within one hour of my phone call even though I said it wasn’t an emergency and I wasn’t charged extra for this exceptionally fast response. Jason had the door open within ten minutes. I was delighted and CHL Locksmiths will be the only people I call if I ever lose house/car/garage keys in the future. An excellent service.

11 listopada 2022
Opinia niezależna
Oceniono na 5 z 5

Top lad!

Tom was professional, honest and very helpful, you couldn't have sent a better technician! Key coded and provided within 20mins, he even changed the battery in my original key. Couldn't ask for a better service, the lad is a credit to your company.

10 listopada 2022
Opinia niezależna
Oceniono na 5 z 5

100% recommend!!!!!!!

The most friendliest guy came to our rescue (Peter) 100% recommended this company we was kept updated of when he would arrive and he even gave us a call when he was nearby
If I ever (hopefully not) lock my keys in my boot again these would be the company I would call on Fully recommend

6 listopada 2022
Opinia niezależna
Oceniono na 1 z 5

I was deceived by your office staff

I was deceived by your office staff. I was told that as the car was in near Portsmouth (25 miles from my home) that your operative was carrying out a couple of jobs nearby. I had to wait eight hours for the man. I repeatedly rang your office all day only to be missinformed (that is a polite phrase you do not deserve). He did an excellent job when he arrived at 8PM, appaling service from your office.

5 listopada 2022
Opinia niezależna
Logo Key-Assist.co.uk

Odpowiedź od Key-Assist.co.uk

Dear Mr Plumb, could you please email us your registration number and a contact number so we can investigate this matter

Oceniono na 5 z 5

10/10 service!

I called up Key Assist after my dad locked his keys in the car boot halfway across the country. Tom and Matt on the phone were super helpful and were able to get someone out to my dad within the hour. Everything was efficient and timely, along with the reassuring confidence that they could definitely help. I would recommend their service to others if you’re ever stuck and need a helping hand. Stewart who worked on my dad’s car was also very communicative and helpful.

My dad said: Great service, life saver, quick and efficient, would certainly recommend

5 listopada 2022
Opinia niezależna
Oceniono na 5 z 5

Much better service than the AA who…

Much better service than the AA who wanted me to sign a disclaimer as they may damage my door, upgrade my cover to home start at a cost, call my bank to do this myself as well as pay a call out fee. The gentleman asked if I minded him accessing my car without anyone being there as I was not yet home from a funeral. Job was done and keys were posted before I got home. I received a text notification to tell me the job was done and paid just one call out payment. Would highly recommend, fast and convenient.

25 października 2022
Opinia niezależna

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