BEWARE, BEWARE, This company may have been good in the past but it certainly is NOT NOW since Chris taken has over. On 9th April rang Chris he took my booking for 2 adults costing £398 a... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I brought a balloon flight for my wife's birthday last year. Due to weather and various appointments the flight could not take place last year but this year I have to say the company pulled out... Zobacz więcej
This was an amazing experience took a waited of 2 yrs to fly due to bad weather conditions and my wife having an operation. Very easy team to talk, as a licensed drone pilot. I understood the basics o... Zobacz więcej
Reakcja na opinię
Husband booked with Kent Ballooning in 2024 for a birthday treat for our daughter who was turning ten that year. He hasn’t been able to get hold of them by phone or email. Money taken, booking expired... Zobacz więcej
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This was an ababsolutely brilliant experience
This was an absolutely brilliant experience for us. The crew were really friendly and professional. They went the extra mile to make sure we got our flight. Communications and the pre-flight information were excellent and the location at Headcorn was excellent. The pilot was very experienced and gave us a very smooth ride.
I totally recommend this company. I would go with them again anytime.
LEGAL ACTION NEEDED AGAINST THIS COMPANY
This company is a con. They took our money, cancelled flights for no apparent reason, and now won't respond to any calls or emails. They have basically robbed us out of £400. Avoid at all costs.
Do NOT use this company
Do NOT use this company. You pay the money and never actually get to go on any flights. Scheduled flights are cancelled at late noticed without explanation. When you try to contact them you get ignored. What a waste of money.
Awful - company gone under?
Appalling lack of communication. Have they gone under? I've emailed to reschedule 7 times since May, the last time to demand a refund. Left messages on the phone. Dreadful expensive upsetting time-wasting. 60th birthday present, destroyed the joyfulness of a balloon ride that I had planned. I have looked online and at companies house but there is nothing useful.
Do not use
We have been emailing and ringing for months no response. Their customer service is shocking. Please do not buy any tickets from them.
This was a birthday present for my 40th, now 41.5 and still no flight. Before they sold the company, the original owners come back to us with a few hours. The new owners - can’t get hold of them at all. Don’t answer messages, emails or phone calls. We have asked for a refund due to the lack of customer service and surprise surprise no response. It’s a disgrace.
Looks like it's become a scam company
Looks like it's become a scam company. After many cancelled flights, ignored emails and online chats, it looks like they've done a runner with my £600+
No compassion or compliance
We had our hot air balloon trip booked for over 2years ( my father, my two sons and myself ) patiently waiting for the weather conditions to be ok to fly. However sadly my father passed away before we was all able to fly, I asked Kent Ballooning for a refund as per their T&C but have been ignored and no refund paid. I have written numerous complaint emails but no reply and no refund. Very very upsetting. Terrible company. Avoid at all costs.
Well worth the wait
This was an amazing experience took a waited of 2 yrs to fly due to bad weather conditions and my wife having an operation. Very easy team to talk, as a licensed drone pilot. I understood the basics of the thermals and safety procedures but was very much impressed with how this was implemented. before, during and after the flight. Yes, we'll definitely do this again.

Odpowiedź od Kentballooning
Non-refundable Vouchers with 1 Year Expiry
Our balloon flight was cancelled due to weather, and unfortunately some of our participants could only join on that one date. I am now left with a thousand pounds worth of vouchers that are non-refundable, difficult to book on Kent Ballooning's very limited and quickly changing availability, with the added time pressure of a 1 year expiry. When I reached out to customer service they just suggested that I sell the vouchers to third party. It was a mistake to buy these non-refundable vouchers in the first place.

Odpowiedź od Kentballooning
Had an amazing day with kent…
Had an amazing day with kent ballooning, everything ran smoothly with amazing views and our piolet point out things on the ground for us. everyone was so nice and friendly with champagne offered at the end of our flight. If only I wasn't driving haha

Odpowiedź od Kentballooning
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