Really positive end to end service. Kelvin were just really easy to work with, straightforward, great communication, I was able to visit the showroom and view the products, and pricing was more comp... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Fitting out three rooms with wardrobes initially felt overwhelming, but Kelvin designed and planned the spaces, making the process straightforward. We choose sliding door wardrobes for two rooms... Zobacz więcej
Reakcja na opinię
From ordering to delivery and installation everything went smoothly. Graham who built the wardrobes was just a wee gem. He even hoovered behind the bed before he pushed it back in place. No mess... Zobacz więcej
Graham is such a lovely young man who carried out the installation meticulously..He had previously given me advice when he came to take measurements. Everything ran smoothly from when I first came to... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Arria Furniture allows homeowners to design and order the fitted wardrobe of their dreams. Looking for Arria Furniture kitchen, wardrobe or bathroom furniture? Visit www.arriafurniture.com or contact our team for more information.
Dane kontaktowe
59 Napier Road, G68 0EF, CUMBERNAULD, Zjednoczone Królestwo
- 01236 739397
- info@arriafurniture.com
- kelvinathome.co.uk
4,8
Doskonała
162 recenzji
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Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
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Inni użytkownicy przeglądali również
Required a handle bracket for an…
Required a handle bracket for an inbuilt wardrobe. Kelvin wardrobes were able to supple the exact bracket and it was dispatched promptly. What made this purchase unique was Kelvin wardrobes were the only company selling this particular bracket. A great find by me and great service from them!
9 września 2023
Odpowiedź od Kelvin Wardrobes
Thank you for taking the time to leave such a great review.
Kelvin Wardrobes Team
Quick to respond to questions and fast…
Quick to respond to questions and fast delivery.
23 lipca 2023
Odpowiedź od Kelvin Wardrobes
Thank you for taking the time to leave us an excellent review.
Kelvin
Excellent customer service
Helpful customer service and efficient delivery. Easy to use website.
20 czerwca 2023
Odpowiedź od Kelvin Wardrobes
Thank you for taking the time to leave us an excellent review.
Kelvin
Quick service
Easy to order replacement parts and quick delivery. Delivery was a bit expensive but fast. Parts ordered (wardrobe handle fittings) appear fine and easy to fit but it is not the first time that I have had to replace them hopefully these are better than the original ones.
27 czerwca 2023
Odpowiedź od Kelvin Wardrobes
Thank you for taking the time to provide us with great feedback.
Kelvin
Order Didn’t arrive
25 maja 2023
Odpowiedź od Kelvin Wardrobes
Hi,
We are sorry our service didn't meet our usual standards. I have checked with our team and discovered that the courier had problems finding your address.
Our team have sent out replacement parts which should have arrived early this week. We apologise for any inconvenience.
Kelvin
Wrong size handle delivered
Wrong size handle delivered
I was guided to the handle I required by one of your sales staff. When it was delivered the hole centres were approximately 20 mm shorter than the handle it was to replace. There was no mention on the telephone you had changed the design.
9 maja 2023
Odpowiedź od Kelvin Wardrobes
Hi,
Some of our handle styles have various sizes and we always ask for you to confirm the size that has been quoted meets your requirements. I have checked with the team and the handle delivered matches the handle ordered.
Please contact our team to allow us to arrange for a replacement.
Thank You,
Kelvin
Hill street
Good price fast turn around
I was keeper up to date with process
Good service all round
1 maja 2023
Odpowiedź od Kelvin Wardrobes
Thank you for taking the time to leave us an excellent review.
Kelvin
Odpowiedź od Kelvin Wardrobes
Thank you for taking the time to leave us an excellent review.
Kelvin
Prompt response to phone request
Prompt response to phone request. Delivery received quickly. Job done. Many thanks.
24 kwietnia 2023
Odpowiedź od Kelvin Wardrobes
Thank you for taking the time to leave us an excellent review. We really appreciate it.
Kelvin
I just needed to source parts
I just needed to source parts. Your website was excellent to be able to find the exact parts. Purchase was easy and the parts arrived quicker than had been estimated. The wardrobe looks like new again.
Thank you
20 kwietnia 2023
Odpowiedź od Kelvin Wardrobes
Thank you for taking the time to leave us an excellent review. We really appreciate it.
Kelvin
Odpowiedź od Kelvin Wardrobes
Hi Tracy,
Thank you for taking the time to leave us an excellent review. We really appreciate it.
Kelvin
Good service but why only 3 stars?
My request was answered rapidly and the order was delivered within days. The handle is now as good as new.
The reason I only awarded three stars is because of the P&P charge. It cost twice as much as the new part I ordered.
23 lutego 2023
Odpowiedź od Kelvin Wardrobes
We recognise that sometimes our delivery cost can be more than the product itself. Unfortunately, these prices reflect the current cost of transport for our business.
Thank you for taking the time to provide us with feedback.
Kelvin
Excellent and efficient service .
7 lutego 2023
Odpowiedź od Kelvin Wardrobes
Thank you for taking the time to leave us an excellent review.
High Postage Costs
Needed spare parts for a Kelvin wardrobe but after searching on their website for ages called the company and was kindly directed to the correct area (website not very user friendly) I was then shocked to find the postage cost more than the part that I had ordered. Not a very good experience so will think twice about ordering from them again
19 stycznia 2023
Odpowiedź od Kelvin Wardrobes
Thank you for your feedback. I have investigated this issue; the part in question was added to the website to allow you to purchase as it is not something we had available as standard.
We recognise that sometimes our delivery cost can be more than the product itself. We are in the process of streamlining our delivery service to find savings to pass on to our customers.
Regards,
Kelvin
Kitchen renovation
Required a bespoke under panel to complete a kitchen renovation. It was ordered and delivered within a few days. Elaine and Catherine are extremely efficient when you contact Kelvin at Home. They helped us initially to identify and order additional kitchen units and worktops to match in with our Stewart Milne apartment. The large and small deliveries were also very efficient. Bob delivered the small items directly to our apartment door !
26 stycznia 2023
Odpowiedź od Kelvin Wardrobes
Thank you for taking the time to leave us an excellent review. We really appreciate the feedback.
Unable to help
Looking for a particular part, unable to help me. Just directed me to website and a piece of hardware that is not suitable for the task.
1 grudnia 2022
Odpowiedź od Kelvin Wardrobes
Thank you for taking the time to leave us an excellent review.
Kelvin at Home
Great
UPS, their courier was a disgrace but they replaced and sent a driver to replace the lost part. So great service.
27 października 2022
Odpowiedź od Kelvin Wardrobes
Thank you for taking the time to leave us an excellent review.
Kelvin at Home
Laminate peeling off
I have a Kelvin kitchen in my new build house. The house is now nine years old and the laminate has lifted off five of the unit doors. Kelvin only guarantee the units for two years. I contacted Kelvin and my house builder Walker homes and neither would take any responsibility. I am now faced with buying a new kitchen. Very poor quality
13 czerwca 2022
Opinia niezależna
Odpowiedź od Kelvin Wardrobes
Hi Elizabeth,
Thank you for taking the time to leave us an excellent review.
Kelvin at Home
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