Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

From ordering to delivery was absolutely excellent. No complaints with the product either! Extremely happy with purchase. I would recommend to anyone who’s looking for pay weekly/ monthly or even... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Grace at Paysmart home has been so helpful today. Really professional. The customer service is as so friendly and I received prompt responses and updates and there was a real willingness to help. Than... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I accidentally ordered the wrong size bed and didnt realise until we went to set it up almost 2 weeks later as we were renovating our bedroom. From the minute I contacted the company to find out what... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Really please with my sofa very comfortable and good quality, customer service was brilliant and also delivery drivers was awesome they brought it all in for me set it up too and was very polite 😊

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep meblowy

Napisane przez firmę

From the trusted team at Pay Smart Carpets, we make furnishing your home simple and affordable. From sofas and beds to home essentials, shop today and enjoy flexible payment options to spread the cost effortlessly.


Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

132 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 100% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Excellent

From ordering to delivery was absolutely excellent. No complaints with the product either! Extremely happy with purchase.
I would recommend to anyone who’s looking for pay weekly/ monthly or even pay out right.

Already looking at my next purchase!

31 marca 2026
Opinia niezależna
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Odpowiedź od Pay Smart Home

Thank you for your feedback and recommendation Cathy! We're very happy to hear that you had a great experience with us and we're looking forward to welcoming you back to us soon!

Pay Smart Home

Oceniono na 5 z 5

Really please with my sofa very…

Really please with my sofa very comfortable and good quality, customer service was brilliant and also delivery drivers was awesome they brought it all in for me set it up too and was very polite 😊

25 marca 2026
Opinia niezależna
Logo Pay Smart Home

Odpowiedź od Pay Smart Home

Thank you for your feedback Louise! It's great to hear that you're loving your new sofa and we hope to welcome you back to us soon!

Pay Smart Home

Oceniono na 5 z 5

Grace at Paysmart home has been so…

Grace at Paysmart home has been so helpful today. Really professional. The customer service is as so friendly and I received prompt responses and updates and there was a real willingness to help. Thank you Grace.

9 kwietnia 2026
Opinia niezależna
Logo Pay Smart Home

Odpowiedź od Pay Smart Home

Thank you for your fantastic feedback and 5-star review! We'll be sure to pass your comments on to Grace - we know she'll be happy to hear this.

Many thanks,
Pay Smart Home

Oceniono na 5 z 5

Excellent customer service

Excellent customer service, called me to sort out a payment issue and it was all dealt with straight away. Excellent products and excellent customer service.

7 kwietnia 2026
Opinia niezależna
Logo Pay Smart Home

Odpowiedź od Pay Smart Home

Thank you for sharing your feedback Donald! It's great to hear that the team were able to help you so quickly.

Pay Smart Home

Oceniono na 5 z 5

Great service and simple

Great service and simple

2 marca 2026
Logo Pay Smart Home

Odpowiedź od Pay Smart Home

Hi Patrick,

Thank you for feedback, I'm glad to hear you're happy with the service provided. We hope to welcome you back again!

Pay Smart Home

Oceniono na 5 z 5

First class customer service!!!!

I accidentally ordered the wrong size bed and didnt realise until we went to set it up almost 2 weeks later as we were renovating our bedroom. From the minute I contacted the company to find out what could be done to resolve my error they were extremely helpful, even if I had been a bit snippy with my first message (which i apologised for as i realised the error was mine, not the companies!) Michelle was amazing and went above and beyond to help me get the issue resolved! I couldn't fault the company at all, I just can't wait until tomorrow now so that I dont have to sleep on the floor anymore lol!!!!

30 marca 2026
Opinia niezależna
Logo Pay Smart Home

Odpowiedź od Pay Smart Home

Hi Zoe,

Thank you for your fantastic feedback! We were more than happy to help and glad we were able to find a resolution to this for you. I'll pass your kind comments on to Michelle - I know she'll be very happy to hear this!

We hope you love your new bed and look forward to welcoming you back in the future!

Pay Smart Home

Oceniono na 5 z 5

Sofa is doing well pulled my living…

Sofa is doing well pulled my living room together had an issue with the first sofa I ordered as it was not in stock so chose an alternative unfortunately did not fit into my property 3rd time lucky and got it sorted customer service is amazing if you haven't already give them a try 100% satisfaction from me

4 marca 2026
Opinia niezależna
Logo Pay Smart Home

Odpowiedź od Pay Smart Home

Hi Chris,

Thanks for the glowing recommendation, we really appreciate it.

We hope you continue to love your new sofa and thanks for picking Pay Smart Home.

Oceniono na 5 z 5

Guy couldnt have been more…

Guy couldnt have been more helpful,guided me through everything,a true Pro!!

13 marca 2026
Opinia niezależna
Logo Pay Smart Home

Odpowiedź od Pay Smart Home

Hi Scott,

Great feedback, thank you! We'll pass your comments on to the team.

We hope to see you again soon.

Pay Smart Home

Oceniono na 5 z 5

Customer service excellent very helpful…

Customer service excellent very helpful and really happy with my purchase

7 marca 2026
Opinia niezależna
Logo Pay Smart Home

Odpowiedź od Pay Smart Home

Thank you for your 5-star review Gary! We're so glad to hear that you found the team helpful - we hope to welcome you back soon!

Pay Smart Home

Oceniono na 5 z 5

Ordered a gaming screen in time for…

Ordered a gaming screen in time for xmas smoothe delivery service! Unfortunately the screen began to malfunction in January- I got in touch with customer service, via email, who where amazing. After trying to source a replacement unfortunately the same screen could not be sourced however the team at Pay Smart offered an alternative (i did pay an additional £27.99 to recieve the same size screen but a far better model) collection of the old screen was organised by Pay Smart with no charge as well as the smooth order of the new screen. The best customer service experience I have had by miles! Brilliant team keep up the work i will have a very happy 12 year old again 😀

26 lutego 2026
Opinia niezależna
Logo Pay Smart Home

Odpowiedź od Pay Smart Home

Thank for your fantastic feedback and 5-star review! It's so great to hear that the team were able to help you and resolve this matter quickly to get your teenager back to their usual gaming routine!

We hope to welcome you back again soon.

Pay Smart Home

Oceniono na 5 z 5

Excellent Service

Excellent Service
Very Happy with everything

4 lutego 2026
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Odpowiedź od Pay Smart Home

Thank you for sharing your feedback! We're glad to hear you're happy with the service received.

Pay Smart Home

Oceniono na 3 z 5

Customer service/ delivery service

Customer service was shocking I work 5 days a week when I tried to say a time they wouldn’t allow it so had to cancel 2 deliveries with them also the delivery me were shocking they said we can’t get the sofa on they said we can leave it outside bearing in mind the weather was absolutely shocking that day rain all day I said you can take it back as I’m not accepting a wet sofa they quickly changed their mind and started to open up the boxes with the sofa in and managed very easily to get it into my home and lastly when I got home from work there was loads of big boxes just left in my garden blocking the front door absolutely disgusting I’ve got photos to prove this as well

16 lutego 2026
Logo Pay Smart Home

Odpowiedź od Pay Smart Home

Hi Joanne,

Thank you for taking the time to speak with us and for explaining your experience.

We are very sorry to hear about the issues you encountered during delivery. While this service was carried out by an independent third-party courier rather than our in-house team, we understand your frustration here.

Prior to your review, we had not been made aware of any difficulties on the day. Following our conversation, we have now formally raised your feedback and complaint with the courier company so that this can be investigated and addressed with their delivery team.

We genuinely value your feedback, which helps us monitor the service standards delivered on our behalf. If there is anything further you would like us to review, please do let us know.

Pay Smart Home

Oceniono na 5 z 5

Great Company

Very fast in response to my order and very fast delivery

4 lutego 2026
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Odpowiedź od Pay Smart Home

Thank you for the 5-star review Helen! Your feedback is very much appreciated.

Pay Smart Home

Oceniono na 5 z 5

I can’t thank Grace enough who has…

I can’t thank Grace enough who has guided me through the process for returning my sofa
Communication was all WhatsApp however she has made me feel comfortable and did not judge me for my mental health issues i made her aware of . She listened and has kept me informed every step of the way . Grace has exceptional customer service and listening skills , it was a privilege and pleasure to communicate with her when I was at my most vulnerable. Thank you Grace

10 lutego 2026
Opinia niezależna
Logo Pay Smart Home

Odpowiedź od Pay Smart Home

Hi Deb,

Thank you for sharing your experience and taking the time to write a review. We will pass your kind comments on to Grace who we know will appreciate this.

We're so glad to hear that Grace was able to help you with your return and provide a compassionate service to you throughout the process. We hope to welcome you back in the future.

Pay Smart Home

Oceniono na 5 z 5

Very helpful

Very helpful, quite an easy process and easy to understand

23 stycznia 2026
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Odpowiedź od Pay Smart Home

Thank you for the 5-star review Sharon! We hope you love your products from us and hope to welcome you back!

Pay Smart Home

Oceniono na 5 z 5

My sofa arrived and I was not happy…

My sofa arrived and I was not happy with the quality of it. However, I relayed my concerns to the company and eventually spoke to Melissa who has dealt with my complaint with great professional and courtesy.

23 stycznia 2026
Logo Pay Smart Home

Odpowiedź od Pay Smart Home

Thank you for your fab feedback Kerry! We're so glad to hear that the team were able to address your concerns and resolve this for you.

We'll be sure to pass your comments on to the member of our team who helped you with your query; I know they'll appreciate this!

Pay Smart Home

Oceniono na 5 z 5

Brilliant communication via day 1 up…

Brilliant communication via day 1 up until delivery
Everything spelt out and once I got delivery date on the 5th week , I had comms with assemblers who came at 7am and set up the sofa and took all packaging

18 stycznia 2026
Opinia niezależna
Logo Pay Smart Home

Odpowiedź od Pay Smart Home

Thanks for the brilliant feedback Leonard! We're glad to hear you've had a great experience shopping with us.

We hope to welcome you back soon!

Pay Smart Home

Oceniono na 5 z 5

Highly recommend

Highly recommend. I put my order in just before Christmas. It came the first week in January. Easy to clean, the fabric is super soft and so comfortable to sit on. If I ever need anything again, I'd definitely be coming back.

5 stycznia 2026
Opinia niezależna
Logo Pay Smart Home

Odpowiedź od Pay Smart Home

Hi Julie,

Thank you for your fantastic review and recommendation! We're so happy to hear that you're loving your new product and can't wait to welcome you back

Pay Smart Home

Oceniono na 5 z 5

Very quick and easy process

Very quick and easy process, kept informed about my order. Delivery was on time and drivers very polite and professional.

8 stycznia 2026
Logo Pay Smart Home

Odpowiedź od Pay Smart Home

Thanks Jon, we really appreciate your feedback!

We'll pass on your kind words to our third-party delivery company too.

Pay Smart Home

Oceniono na 5 z 5

Great service and response to any…

Great service and response to any questions asked.
TV arrived quickly and good quality.
Would use Pay Smart Home again for other products.

16 stycznia 2026
Logo Pay Smart Home

Odpowiedź od Pay Smart Home

Hi Kevin,

Thank you for your 5-star review! We look forward to welcoming you back soon.

Pay Smart Home

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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