Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Do yourselves a favor and go to William H Brown instead. They got my partner WAY more viewings and it only took 2 weeks to get an offer. While with Keith Ian it took around 6 months with viewings bein... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

What a fantastic agent, found me a property in a very short time, all the staff were professional, curtious and efficient. Wouldn't hesitate to recommend these guys.

Oceniono na 5 z 5

Charlene from Keith Ian was the only estate agent who offered sensible advice and demonstrated fantastic local knowledge of the housing market. I had four estate agents evaluate the sale of my Mum & D... Zobacz więcej

Oceniono na 1 z 5

The worst estate agent I unfortunately had the displeasure of dealing with. They put my property up for sale, during the process they didn’t provide me with any regular updates or any detailed... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Pośrednik w obrocie nieruchomościami

Napisane przez firmę

Welcome to Keith Ian, independent estate agents with an extensive knowledge of the Hertfordshire area. Founded by the late Keith Sampford and Ian Robertson over thirty years ago, and ably assisted by extremely experienced managers, we pride ourselves on providing a high level of personal service. Whether you are planning on buying, selling or renting we offer the complete service. With an outstanding, experienced team based across our three branches in Cheshunt, Ware and Buntingford, we are readily available to assist you in the process. We embrace change, we're constantly challenging tradition and we have a strong desire to improve the way our industry operates. We do business differently to give your property the edge.


Dane kontaktowe


3,4

Średnia

Wynik TrustScore: 3.5 na 5

167 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 4 z 5

Great local knowledge and contacts…

Thanks to local knowledge and contacts Chris was able to help us with a slightly different situation when selling our property. Chris is a very friendly and helpful person, his approach is consultative rather than "salesy". The only reason I did not award 5 stars (I would have given 4.5) was one area around communication, which to be fair Chris resolved very quickly, and 9 times out of 10 it was absolutely spot on, and so I would still recommend Keith Ian to my friends.

26 listopada 2018
Opinia niezależna
Logo Keith Ian Partnership

Odpowiedź od Keith Ian Partnership

Hi Graham, thank you for your review, constructive feedback is always welcome and helps us all improve in the future. we are glad all was resolved and all parties are happy and that and exchange and completion has now been agreed. All the best for the future

Oceniono na 5 z 5

Excellent! From from start to completion.

We were buying our house through Keith Ian and they were excellent from start to finish. Our purchase came with quite a few delays but Chris and Ian were sure to keep us informed on latest developments and helped to identify and achieve quick solutions.
Thank you so much for all your help and if we ever move (hopefully not soon?!) we'll be in touch.

25 listopada 2018
Opinia niezależna
Logo Keith Ian Partnership

Odpowiedź od Keith Ian Partnership

Hi Anisha, we are so glad we managed to get over a few hurdles on this one for you and you and Rex were able to move into your dream home. All the best

Oceniono na 5 z 5

Keith Ian an Estate Agents with a difference !!!!!!

My experience with Keith Ian has been the best with any Estate Agent I have used. To put it into perspective I have used Agents in excess of 20 times and my opinion has never been good. I am pleased to say Keith Ian might have even changed that opinion. This time I was selling on behalf of an aged aunt. They kept me fully informed of the process and helped in every respect of the sale, including recommending a reasonable house clearance company.

22 listopada 2018
Opinia niezależna
Logo Keith Ian Partnership

Odpowiedź od Keith Ian Partnership

Hi Deborah, if we can change someone's opinion form a negative one to a positive one regarding our industry then we consider it a job well done. We wish you and your Aunt all the best.

Oceniono na 5 z 5

Above and beyond...

My family and I have recently bought a house in Buntingford through Keith Ian. The staff have been excellent from start to finish, often going above and beyond to make our move as easy for us as possible.

Special mention to Ian, who was instrumental in brokering the deal with our vendor.

Cannot sing their praises enough. Thanks!

21 listopada 2018
Opinia niezależna
Logo Keith Ian Partnership

Odpowiedź od Keith Ian Partnership

Thank you Joe, going above and beyond is a dying art unfortunately but if it gets the deal done it is always worth going that extra mile. Enjoy your new home

Oceniono na 5 z 5

Buntingford Rocks!

Ian & Stuart @ Keith Ian Buntingford have been absolute stars in helping us with our recent house-move - what should have been a quick and easy transaction in a short chain ended up being a long, drawn out process with constant hurdles that had to be overcome - Ian & Stuart dealt with the whole process in a calm, professional manner maintaining excellent communication up and down the chain and going out of their way to help get questions answered and issues resolved. Their many years of experience and expertise in their field ensured the successful completion of the process and we are delighted to be moving into our new home in a few weeks time. We highly recommend Keith Ian Ltd Estate Agents as they have been a pleasure to work with - THANK YOU!

21 listopada 2018
Opinia niezależna
Logo Keith Ian Partnership

Odpowiedź od Keith Ian Partnership

Hi Claire, " Buntingford Rocks!" is our favourite review headline to date. Thank you for your kind words, communication is key in any transaction, we feel good, bad or indifferent people just want to know where they stand and then hurdles can be jumped over to reach a successful completion. All the best

Oceniono na 5 z 5

Simply The Best!

What can I say, Scott, Luke and Rhys at the Ware branch, you have all been totally amazing!

Going above and beyond every step of the way. The BEST Estate agents I have ever dealt with. I will be recommending you to anyone looking for an Estate Agent.

Thank you all so much for everything you have all done, going to miss you guys xxx

19 listopada 2018
Opinia niezależna
Logo Keith Ian Partnership

Odpowiedź od Keith Ian Partnership

Hi Claire, Thank you for a nice review, team work makes the dream work, thank you for using us and recommendations are always welcome. Many Thanks

Oceniono na 5 z 5

Amazing service at a very stressful…

Amazing service at a very stressful time
Scott and his team have been absolutely fantastic. Whilst selling our flat they quickly kept us informed of viewings and were considerate of our circumstances during the viewing process. We got feedback on every viewing and were always very honest and realistic, no getting our hopes up. Once we had a buyer Scott moved heaven and earth to push the sale through for our preferred moving date just 10 weeks away. The agent we bought through was not very efficient at responding to us but it didn't matter as Scott was there to help where they failed. I can not thank him and his team enough for going above and beyond for us and would highly recommend them in a heartbeat.

15 listopada 2018
Opinia niezależna
Logo Keith Ian Partnership

Odpowiedź od Keith Ian Partnership

Hi Louise, Thank you for your kind words, Scott is always on hand to help and meet deadlines and is a big part of why our Ware Branch is so successful. We wish you all the best in your new home

Oceniono na 5 z 5

Excellent Letting agents

Very please with this letting agents in Cheshunt. I needed quickly property to move in. Viewing was organised in no time, all references was done less than 3 days. Very professional team.
During my stay at the rented property, I had few issues there and Letting agents was amazing and helpful. As soon i notified them about issue i had, maintenance was send in and all fixed in no time.
Highly recommended 5+

13 września 2018
Opinia niezależna
Logo Keith Ian Partnership

Odpowiedź od Keith Ian Partnership

Thank you Viktorija, always here to help especially when tenants have issues that need sorting quickly.

Oceniono na 5 z 5

Great service

Chris and his team found a buyer for my mothers home - after being in the property for over 50 years this was a difficult transition for her - however my mum felt very comfortable with Keith Ian's team and they dealt with her with great sensitivity and understanding.

17 sierpnia 2018
Opinia niezależna
Logo Keith Ian Partnership

Odpowiedź od Keith Ian Partnership

Hi Jane, yes this was a very big move for Mum, just glad mum felt comfortable throughout and hope she is settling into her new surroundings.

Oceniono na 5 z 5

Chris and Ian did a great job in…

Chris and Ian did a great job in selling our property quickly for the asking price. We had numerous issues with a non-communicative purchaser, but Chris and Ian chased all the various stakeholders repeatedly until we reached a succesful conclusion. I reccommend these guys and would use again.

17 sierpnia 2018
Opinia niezależna
Logo Keith Ian Partnership

Odpowiedź od Keith Ian Partnership

Thanks Steve, Communication is key, as long as everyone knows exactly what is going on, good, bad or indifferent we can work things out to the desired result.

Oceniono na 5 z 5

Thank you Chris Phelps and the team at…

Thank you Chris Phelps and the team at Cheshunt for selling our home and finding our dream home!! Highly recommended you guys to all our friends and family.
Thank you Amanda and Dave

14 sierpnia 2018
Opinia niezależna
Logo Keith Ian Partnership

Odpowiedź od Keith Ian Partnership

Hi, Dave and Amanda, We are glad we could make your dream come true with your new house, Regards Luke

Oceniono na 5 z 5

Thanks to the Ware branch

Thanks to the Ware branch, the purchase of my new flat went smoothly, with great communication

12 sierpnia 2018
Opinia niezależna
Logo Keith Ian Partnership

Odpowiedź od Keith Ian Partnership

Hi Kerry, Thank you for your 5* review, we hope you are very happy in your new home, Regards Luke

Oceniono na 5 z 5

Keith Ian, Cheshunt are brilliant!

We sold our house through Keith Ian, Cheshunt Branch. Chris was brilliant and got us top price for our property so I couldn’t be happier. The process was very well communicated and we were kept well informed throughout. I would wholeheartedly recommend Keith Ian to everyone.

23 lipca 2018
Opinia niezależna
Logo Keith Ian Partnership

Odpowiedź od Keith Ian Partnership

Hi Joanne, Thank you, we are happy all went smoothly and glad your experience with our services was positive, Chris

Oceniono na 5 z 5

Thank you for all your help!

Keith Ian (Cheshunt) were professional and helpful throughout our purchase! Especially Chris who was our main contact. He kept us in the loop, and was always available when we needed to speak to him. We couldn't have bought our new house without him! and want to thank him personally for everything he has done to get the sale running smoothly.

1 czerwca 2018
Opinia niezależna
Logo Keith Ian Partnership

Odpowiedź od Keith Ian Partnership

Hi Gemma, thank you for your kind words, we feel communication is key, good bad or indifferent people want to know what is going on. We hope you are very happy in your new home. All the best Chris.

Oceniono na 5 z 5

Great Local Estate Agent.

We purchased through Keith Ian (Buntingford Office) a few years ago and was so impressed with them that we have just used them again for our sale. Great local company with years of dedicated experience and brilliant customer service.
Lynn and Marie have been fantastic in working on our sale which was not without its issues but they never gave up chasing and working very hard to achieve an exchange of contracts. Always took our calls and kept us updated, they are true professionals. Their boss should definitely give them a pay rise!
Ably managed by Stuart who is a local himself and knows Buntingford and its residents well and so is best placed to offer local advice and knowledge.
Well done all of you.

22 maja 2018
Opinia niezależna
Logo Keith Ian Partnership

Odpowiedź od Keith Ian Partnership

Thank you for your comments Mr Andersson, and appreciate the recommendation for a pay rise. Think I will wave this under the boss's nose.

Oceniono na 5 z 5

Superb for both lettings and sales

Keith Ian managed both the letting and sale of my flat. For both services, they were superb.

On the lettings side, Daniel and Jade were fantastic in their communications and service, finding the right profile of tenant even at short notice.

On the sale side, Luke, Chris and Sam were great, showing an understanding of the market that made me feel very confident in their approach. A completed sale to the very first viewers of the property speaks volumes for their credentials.

I would recommend Keith Ian to anyone for both lettings and sales.

25 marca 2018
Opinia niezależna
Logo Keith Ian Partnership

Odpowiedź od Keith Ian Partnership

Hi Fahim, thank you for your review. We are happy that your experience with both sales and lettings were positive. We wish you well for the future. Kind Regards Luke

Oceniono na 4 z 5

Chris in the Cheshunt branch

Chris in the Cheshunt branch was very approachable and not a typical 'estate agent' was never pushy and always helpful. Always called when he said he would and always had a proper update for us unlike the agents we bought through who were absolutely awful - Chris pretty much got our sale and purchase through as the agents we were buying with had no clue about our transaction, never had an update and would never call us back after leaving countless messages!

Highly recommend Chris and his team

13 marca 2018
Opinia niezależna
Logo Keith Ian Partnership

Odpowiedź od Keith Ian Partnership

Hi Katie, thank you for your review. Sometimes you have to go the extra mile which some agents unfortunately are not prepared to do.
Glad we got there in the end and you secured your move. All the best. Chris

Oceniono na 5 z 5

I highly recommend Keith Ian Estate…

I highly recommend Keith Ian Estate Agents, this is the 3rd time I have used them and yet again they have not disappointed me in their professional approach, nothing is too much trouble, always going the extra mile, and always making you feel that all their efforts are focussed just on you alone.

The team in Buntingford which comprises of Stuart, Lynn and Marie have been my Dream Team all the way through the process I couldn't ask for better or more professional people to assist me in my sale.

19 lutego 2018
Opinia niezależna
Logo Keith Ian Partnership

Odpowiedź od Keith Ian Partnership

Hi Christine, repeat custom always means we must be doing something right. thank you

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej