Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I have used Kango twice, the first time, there were issues with the SIM (not Kango’s fault). The reason for the 5* rating is their customer service was impeccable. They helped fix the issue in no time... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Very poor experience when a problem occurred. Ordered 5 sims, only 3 worked (apparently a known issue). I get it problems happen. First replacement sent straight away, great experience. When secon... Zobacz więcej

Oceniono na 5 z 5

Purchased the USA eSIM two weeks before travel and had used it without any problems during my stay in the USA. Customer service responses before my purchase and after my purchase was great. Instructio... Zobacz więcej

Oceniono na 5 z 5

My husband, our two kids, and I all signed up for Lyca Mobile eSIMs through Kanga Mobile for our trip to the USA for two week. What can I say? It was fantastic! The service was truly unlimited, w... Zobacz więcej

Informacje dotyczące firmy

  1. Dostawca usług telekomunikacyjnych

Napisane przez firmę

Kango Mobile is a leading eSIM provider based in London, UK, dedicated to making international connectivity simple and affordable. While we don't offer our own eSIMs, we partner with the most trusted carriers globally to bring you the best plans available. Our focus is on providing you with seamless access to the world’s top networks at the most competitive prices. We understand the importance of staying connected, especially when traveling, which is why our plans include features like 5G data speeds and hotspot capabilities, ensuring you have fast and reliable internet access wherever you go. Whether you’re streaming, working, or keeping in touch with loved ones, our eSIM plans are designed to meet your needs without breaking the bank. At Kango Mobile, we take pride in offering the cheapest rates in the market without compromising on quality. Our mission is to eliminate the hassle of high roaming costs and provide you with an easy, flexible solution for staying connected. Whether you’re a frequent traveler or just need temporary coverage, Kango Mobile ensures you get the best value and the best service, so you can focus on enjoying your journey.


Dane kontaktowe

4,2

Dobra

Wynik TrustScore: 4 na 5

37 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,2

Wszystkie recenzje

(37)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 4

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Amazing experience with Kanga Mobile

My husband, our two kids, and I all signed up for Lyca Mobile eSIMs through Kanga Mobile for our trip to the USA for two week. What can I say? It was fantastic! The service was truly unlimited, with no dropouts or issues, and it offered excellent value—much cheaper than Hola eSIM.

We were able to call the UK and connect with friends in the USA seamlessly. Plus, I even managed to use it to sign up for some supermarket discount codes, which saved us a lot of money during our trip.

Highly recommended for anyone traveling to the USA!

17 grudnia 2024
Opinia niezależna
Oceniono na 5 z 5

E Sim While in USA

I purchased an esim while travelling in USA , I received it within 30min, and was so easy to set-up. The whole process was quick and easy. Kango mobile is good and genuine I would definitely recommend Kango Mobile and will myself use again in the future.

19 września 2024
Opinia niezależna
Oceniono na 1 z 5

Didnt work

Didnt work, I spent money for nothing. No money back

28 października 2024
Logo Kangomobile

Odpowiedź od Kangomobile

Hi Lucas,

We truly apologize for the experience you've had. Your satisfaction is incredibly important to us, and we're sorry that we did not meet your expectations. We understand your frustration, and we're committed to resolving the issue as quickly as possible.

Please allow us to make things right. Our customer service team is here to assist you, and we would appreciate the opportunity to address your concerns directly. Feel free to reach out to us at orders@kangomobile.com, and we’ll work towards a solution that ensures your complete satisfaction.

Thank you for your patience and understanding. We value your feedback and will use it to improve our service moving forward.

Oceniono na 1 z 5

Very poor network

26 października 2024
Logo Kangomobile

Odpowiedź od Kangomobile

Hi Stephen,

We truly apologize for the experience you've had. Your satisfaction is incredibly important to us, and we're sorry that we did not meet your expectations. We understand your frustration, and we're committed to resolving the issue as quickly as possible.

Some location might experiencing a poor network its not from our services its part of the location and tower coverage, in the feature if you experience this issue you can reach us at orders@kangomobile.com we can help you to troubleshoot your network. Thank you

Oceniono na 5 z 5

Far exceeded expectations…

Instant connectivity with very good coverage even out in the backwoods. Far exceeded what I was expecting. No dropouts even when totally off grid, still got LTE connection.

I will be using again and recommending to my friends and family.

31 października 2024
Oceniono na 5 z 5

Bought it for my son on his trip to US

Bought it for my son on his trip to US.
Initially when he "activated" the eSIM it didn't work.
I emailed Kango - and got a prompt reply of steps to take. By then he had deleted the eSIM (he shouldn't have), emailed Kango again. They generated a new QR code. Still didn't work, emailed again. They offered to refund, without my asking. It turned out it was to do with a setting on his phone, and the eSIM started working when he changed it.

So, the eSIM works, was jutst a setting issue, but equally importantly an excellent support provided. Customer service is very important in creating trust.

Will get eSIM from them again if/ when required

22 października 2024
Oceniono na 5 z 5

Amazing experience

I had an excellent experience with Kangomobile for my eSIM needs. The process of purchasing and activating the eSIM was incredibly smooth and user-friendly. Their website was easy to navigate, and the instructions provided were clear and straightforward. I was up and running within minutes! The connection quality has been fantastic, with reliable coverage and fast data speeds, even while traveling abroad. Their customer service team was also very responsive when I had a question. Overall, I'm highly satisfied with the service and would definitely recommend Kangomobile to anyone looking for a hassle-free eSIM solution

17 września 2024
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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