I had a great experience from K Beauty, I ordered Wednesday and it arrived today all products inside and a free face mask and a lovely hand written note thanking me for buying from them which I though... Zobacz więcej
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If 0 star review was an option, they would have received that. Do not order from this company. I ordered a large bundle of medicube skincare products for my partners 30th birthday that never arrived.... Zobacz więcej
Great company, bought on saturday morning - dispatched the same day, recieved 3 working days later, really impressed at the speed! Also, very well packaged, little glass bottles in bubble wrap so they... Zobacz więcej
My order was delayed two weeks. It may not be k-beauty's fault but it is still frustrating. Customer service had reached out to me saying that they will send an express parcel but this did not happen... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Shop Korean beauty product at K-Beauty UK Leading brands with many cruelty free options to add to the ten step routine Enjoy LUXURY SAMPLES + FREE SHIPPING
Dane kontaktowe
Old Street 130, EC1V 9BD, London, Zjednoczone Królestwo
- k-beauty.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
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Inni użytkownicy przeglądali również
Great
Products came quick with free gift and a lovely note (handwritten)
Thanks Elliot and team ✌🏼
I had a great experience from K Beauty
I had a great experience from K Beauty, I ordered Wednesday and it arrived today all products inside and a free face mask and a lovely hand written note thanking me for buying from them which I thought was a great personal touch!! Will be ordering again xx
If 0 star review was an option
If 0 star review was an option, they would have received that. Do not order from this company. I ordered a large bundle of medicube skincare products for my partners 30th birthday that never arrived. I have emailed the company multiple times and only had one response in which they said it had been delivered and to check the tracking details. They have ignored all my follow up emails and I have had no choice but to do a charge back request on my credit card. Awful after sales service. They aren't interested if you have any problems at all
On the 4th of March i placed an…
On the 4th of March i placed an order,ive sent three emails because ive not received it then I received a message to say it was delivered which it wasn't.very disappointed.
I never received my order
I never received my order, also requested update several times and no answers yet. Completely fraud.
I never received my order
I never received my order, completely ignored by the company- it has been 6 months of trying to get my parcel or a refund. I have sent multiple emails and tried contacting via shopify and I have been completely ignored by K-beauty. It has been an absolute nightmare shopping experience. Appalling experience.
I haven’t received my product yet
I haven’t received my product yet. Where is it? I will now ask for a refund.
Great price point & service
Great price point for products, fast delivery (even including a few free samples) - all the products were well within their expiry dates, no issues at all. Would recommend & use again.
Wonderful store for all K-beauty needs
Wonderful store for all K-beauty needs. Good prices, quick delivery, but best of all is all the information provided for all the produts they sell. It's super useful, especially when I'm not just to restocking my usuals but also wanting to try out something new.
Good prices, quick delivery but some expiry date issues
I have ordered from k-beauty UK twice now. There were 3 items in each order. Both times the orders arrived quickly and were well packaged. The prices were great! BUT in each package one of the items was close to or else on the expiry date (the other 2 products were fine) - these were both Benton products so perhaps best to avoid ordering this brand from them.
Not sure what to expect
Well I ordered 5 products and received only 2, this is the first time using this company and I had high expectations, however seeing all of the other comments I am not expecting a reply from the email I sent. However I received an email stating they had a printing issue and I only received half of my goods however they have also sent them next day delivery so I am hoping to receive them soon.
First of all this is a legit company
First of all this is a legit company.
I first sent my order to a wrong address and they quickly act and send it to the correct address after i sent them a message on their website.
Then they made a mistake and did not send me one of the items due to lack of stock but they quickly solved it and were polite and responsive so I didn't mind. They sent me the item in a week and I am currently waiting the post but I generally appreciated their attendance. I was bit worried because they do not have a interactive customer service but they are responding emails pretty quick.
No product sent
No product sent. No refund issued. No response to emails to customer service department. No correct telephone contact details on website- the one provided is a private residence.
Absolute scam - disgusting!
Didn't receive my order and was ignored
Didn't receive my order and received no reply from the customer service despite writing two messages.
Item not sent and ignoring all emails - AVOID
I placed an order on 20th December but still haven't received it. The tracking number does not work, and no one is replying or even acknowledging my emails. I want a refund. I would also advise anyone against purchasing from this company as they are clearly unreliable and have poor, non-existent customer service. I would give zero stars if I could.
Unhappy
I ordered two items and only received one item . When I emailed I was in formed that my one item had been accidentally put in someone else delivery. I could no longer have the product as it was sold out and would get a refund but waited 2 weeks now and still no refund even though I have emailed about 7 plus times .
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