Easy to find suitable products. Ordered 2 items. Kept informed of order purchase and delivery via emails. Able to make an account easily. Found the jumpers were good quality and fit well. Liked the co... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The jumpers were very good quality and lovely and soft, will be ordering more. To top it all the polite delivery driver even knocked at the door and checked my name before handing me the parcel (inst... Zobacz więcej
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I used to buy Just Elegance clothes regularly. However, with shops closing down was unable to find Just Elegance (only a limited stock) in the Factory Shop. I was browsing through the fashion outl... Zobacz więcej
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I had purchased trousers in a retail store and wanted another pair in a different colour. Looked online and found just what I wanted - same style and size, different colour. Ordered them and they wer... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Since 1994 we have been dedicated to selling quality women’s clothing at an affordable price. Our range of women’s separates encapsulates the perfect blend of classic and contemporary style. Our attention to detail and touches of femininity make our everyday styles feel special, yet wearable. We believe our clothing has the ability to make you feel confident and stylish whilst relaxed and comfortable as you go about your daily life. Each season our beautifully co-ordinated collections mix key pieces in statement colours with striking prints to enhance individuality and compliment any wardrobe. The brand has evolved and we offer the range in concessions across the UK and North Ireland.
Dane kontaktowe
32-34 Sampson Road North, B11 1BL, Birmingham, Zjednoczone Królestwo
- 0121 693 6030
- jecustomerservices@justelegance.com
- justelegance.com
4,6
Doskonała
488 recenzji
Odpowiada na 50% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Perfect fit of long cardigan and good…
Perfect fit of long cardigan and good quality. Delivery time great.
14 grudnia 2024
Odpowiedź od Just Elegance
Hi Isobel
Thank you for your kind words! We're thrilled to hear that you love the fit and quality of your cardigan. We're also glad the delivery met your expectations. We hope to serve you again soon!
Regards
Team JE
Finding a fashion product I like
I used to buy Just Elegance clothes regularly. However, with shops closing down was unable to find Just Elegance (only a limited stock) in the Factory Shop. I was browsing through the fashion outlets on line and found Just Elegance. Site was easy to use, very efficient text mails and delivery within a few days. I have definitely found my niche again with Just Elegance. Thank you.
9 grudnia 2024
Odpowiedź od Just Elegance
Hi Rosalyn
Thank you so much for your lovely feedback! We're thrilled to hear that you've rediscovered Just Elegance and that your online shopping experience with us was seamless. It's wonderful to know we've earned a place in your wardrobe again.
Your kind words about our site, communication, and delivery mean a lot to us, and we’re committed to continuing to provide you with the quality and service you deserve. We look forward to serving you again soon!
Thank you for your loyalty and support.
Regards
TEAM JE
Lovely jumper
Prompt delivery. The jumper is lovely, true to size and good quality. Wouldn’t hesitate to place orders again.
9 grudnia 2024
Odpowiedź od Just Elegance
Hi Pauline
Thank you so much for your kind words! We're thrilled to hear that you love the jumper and found it true to size and of good quality. We look forward to serving you again soon!
Regards
Team JE
Wasn’t as good as the picture
I was a bit disappointed at the cardigan as it didn’t look so nice as in the picture.
1 grudnia 2024
I have not received the blouse I…
I have not received the blouse I ordered so to date I cannot rate your company.
29 listopada 2024
Odpowiedź od Just Elegance
Hi Maigread, on our end the order is showing as delivered at 14:01PM @06/12/2024.
As We can see you ordered on Friday 29/11/24 after 5 pm, so the order was dispatched on Monday 02/12/24, as we lead up to Christmas, shipping times will be delayed else the normal delivery time is 3-4 working days please allow for this .
Regards
TEAM JE
Need to order the next size up
I already have 2 pairs of the trousers in this style, so ordered 3 pairs in the same size, all arrived too small so have to return and try larger size.
12 listopada 2024
Excellent service by Just Elegance
Excellent service by Just Elegance. One pair of trousers I ordered were not available so received an email from them to see if there was anything else I wanted to replace them or a refund. I chose something else and it all arrived swiftly in one package. Excellent service.
8 listopada 2024
Garments not as described
One of the items delivered was not as ordered. Despite having the same code as on website, delivery was not as described on website.
I have returner both items today
5 listopada 2024
Easy to order arrived on time
Easy to order arrived on time
Order complete and prices good quality good
9 października 2024
CUT OFFS
FRIENDLY AND HELPFULL STAFF WHEN i CALLED PROMPT DELIVERY
UNFORTUNATELY THE GARMENTS i ORDERED WERE TOO BIG FOR ME
GREAT QUAL;ITY FOR GOOD PRICES
26 września 2024
Odpowiedź od Just Elegance
Thank you for your kind feedback! We're so glad you found our staff friendly and helpful and appreciated the quality of our garments. We're sorry to hear that the sizing wasn’t quite right for you
Please don’t hesitate to reach out if you’d like assistance with an exchange or advice on sizing for future orders. We’re here to help.
Regards
Team JE
Lovely dress but darker colours than I…
Lovely dress but darker colours than I expected. Fits lovely and reversible too !! Speedy delivery
24 sierpnia 2024
Lovely dress
Lovely dress , fits beautiful. Good value for money . Beautiful fabric
14 sierpnia 2024
Great service and a beautiful product!
13 sierpnia 2024
Odpowiedź od Just Elegance
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our service and that you love the product. Your satisfaction is our top priority, and we're glad we could meet your expectations. We look forward to serving you again in the future! 😊
- TEAM JE
Odpowiedź od Just Elegance
Thank you so much for your kind words! We're delighted to hear that everything was just as you expected and that you were pleased with the delivery speed. If you have any more feedback or need further assistance, please don't hesitate to reach out.
Best regards,
TEAM JE
My items arrived neatly packed and…
My items arrived neatly packed and intact. Very satisfied with the Dress and Teeshirt, both of good quality.
13 sierpnia 2024
Odpowiedź od Just Elegance
Thank you so much for your kind words! We're thrilled to hear that you're satisfied with your purchase and that everything arrived neatly packed and intact. We take pride in the quality of our products, and it's wonderful to know that you loved the dress and T-shirt. If you ever need anything else, don't hesitate to reach out. Thanks again for choosing us!
Regards
TEAM JE
Fast delivery and order as described
Fast delivery and order as described. No complaints.
14 sierpnia 2024
Odpowiedź od Just Elegance
Dear Andrea
Thank you so much for your positive feedback! We're thrilled to hear that you were satisfied with the fast delivery and that your order met your expectations. If you ever need anything else, don't hesitate to reach out. We look forward to serving you again!
REGARDS
TEAM JE
Odpowiedź od Just Elegance
Thank you for your feedback. We're sorry to hear about the inconvenience you've experienced. Unfortunately, our current policy does not include providing return labels. We understand this can be frustrating and appreciate your understanding as we work to improve our processes.
If you need assistance with a return or have any other questions, please don't hesitate to contact our customer service team directly. We're here to help!
TEAM JE
Good Service
Goods arrived as expected
I bought two sizes to get the right fit
I sent on pair back and received a prompt refund
28 lipca 2024
Odpowiedź od Just Elegance
Thank you for sharing your positive experience with us! We're delighted to hear that your order arrived as expected and that the return process was smooth for you. We always strive to ensure our customers have a hassle-free shopping experience, and it's great to know we met your expectations.
If you need anything else or have any questions in the future, please don't hesitate to reach out. We're here to help!
REGARDS
TEAM JE
Simply Elegance
Just Elegance is one of the best places I have shopped in a long while online. Their service is quick and reliable and Their garments are very comfortable and smooth to the touch.
28 lipca 2024
Odpowiedź od Just Elegance
Thank you so much for your kind words! We're thrilled to hear that you had such a positive shopping experience with Just Elegance. Providing quick and reliable service is our top priority, and we're glad to know you found our garments comfortable and smooth to the touch. Your satisfaction means the world to us, and we can't wait to serve you again in the future! 😊
-TEAM JE
Doświadczenie Trustpilot
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