Easy to find suitable products. Ordered 2 items. Kept informed of order purchase and delivery via emails. Able to make an account easily. Found the jumpers were good quality and fit well. Liked the co... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The jumpers were very good quality and lovely and soft, will be ordering more. To top it all the polite delivery driver even knocked at the door and checked my name before handing me the parcel (inst... Zobacz więcej
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I used to buy Just Elegance clothes regularly. However, with shops closing down was unable to find Just Elegance (only a limited stock) in the Factory Shop. I was browsing through the fashion outl... Zobacz więcej
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I had purchased trousers in a retail store and wanted another pair in a different colour. Looked online and found just what I wanted - same style and size, different colour. Ordered them and they wer... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Since 1994 we have been dedicated to selling quality women’s clothing at an affordable price. Our range of women’s separates encapsulates the perfect blend of classic and contemporary style. Our attention to detail and touches of femininity make our everyday styles feel special, yet wearable. We believe our clothing has the ability to make you feel confident and stylish whilst relaxed and comfortable as you go about your daily life. Each season our beautifully co-ordinated collections mix key pieces in statement colours with striking prints to enhance individuality and compliment any wardrobe. The brand has evolved and we offer the range in concessions across the UK and North Ireland.
Dane kontaktowe
32-34 Sampson Road North, B11 1BL, Birmingham, Zjednoczone Królestwo
- 0121 693 6030
- jecustomerservices@justelegance.com
- justelegance.com
4,6
Doskonała
488 recenzji
Odpowiada na 50% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Very prompt delivery and good price
16 lipca 2025
Odpowiedź od Just Elegance
Thanks for your feedback! We’re glad your order was delivered promptly and that you’re happy with our service. We appreciate your support.
TEAM JE
Odpowiedź od Just Elegance
Thanks for your feedback! We’re glad your order was delivered promptly and that you’re happy with our service. We appreciate your support.
- TEAM JE
Poor service
Size not available and the email that was sent was grammatically incorrect with a very poor grasp of English which led me to believe the email was a phishing attempt. Upon calling the customer service they suggested they had tried to call me but I had no missed calls from them. They couldn’t tell me when the item would be back in stock and so I was left feeling very disappointed.
12 lipca 2025
Odpowiedź od Just Elegance
Thank you so much for your kind feedback! We’re delighted to hear that your order was dispatched quickly and that you appreciated the free delivery. Your satisfaction means a lot to us, and we look forward to serving you again soon.
Regards
TEAM JE
Speedy delivery
Nice item but I ordered large and was sent medium so have to return at cost to myself
5 lipca 2025
Odpowiedź od Just Elegance
Hi,
Thank you for your feedback. We’re really sorry to hear that you received the wrong size — this is certainly not the experience we want for our customers. Please accept our apologies for the inconvenience caused. We appreciate you taking the time to leave a review.
REGARDS
TEAM JE
Very good quality
Ordered two dresses arrived reasonably quick the quality is very good really impressed
7 lipca 2025
Odpowiedź od Just Elegance
Hi Evsie,
Thank you so much for your kind words! We're thrilled to hear that your dresses arrived quickly and that you're impressed with the quality. Your satisfaction means a lot to us, and we hope to see you again soon! 💛
Warm regards,
Team JE
O recieving my item of clothing on…
O recieving my item of clothing on further inspection of the dress didn't think to much to the quality of the dress well over priced and that was sale price wouldn't have paid full price for it .Sale price I thought was too much after inspection .
28 czerwca 2025
Odpowiedź od Just Elegance
Dear Donna
Thank you for your feedback. We're very sorry to hear that the quality of the dress did not meet your expectations. We always aim to provide our customers with great value and quality, so it’s disappointing to learn that we missed the mark for you on this occasion.
Your comments have been shared with our team, and we’re reviewing this to ensure we can continue to improve. If there’s anything we can do to make this right, or if you’d like to discuss this further, please don’t hesitate to reach out to our customer service team.
Thank you again for taking the time to share your experience.
Warm regards,
TEAM JE
Replacement dresses found on line
Found the dresses on line I've had one for a long time and worn it out so was very pleased when I found the website and they still had the same dress so I bought three in different colours they arrived very quickly and are very good quality.
2 lipca 2025
Odpowiedź od Just Elegance
Thank you so much for your lovely review! We're thrilled to hear that you found your favourite dress again and that you’re happy with the quality and speedy delivery. It’s always great to know when a long-loved item can be replaced – especially in multiple colours! We truly appreciate your support and hope you continue to enjoy your dresses for a long time to come. 💛
Regards
TEAM JE
Fast efficient service and delivery
Fast efficient service and delivery
Good quality and price
29 czerwca 2025
Odpowiedź od Just Elegance
Hi Sue,
Thank you so much for your kind words! We're thrilled to hear that you were happy with our fast, efficient service and the quality and price of your order. Your satisfaction means a lot to us, and we look forward to serving you again soon!
Best regards,
TEAM JE
Beautiful Skirts
I ordered 3 skirts for my holidays and they are all beautiful, and the quality is amazing can't wait to wear them, I will always order from just elegance.
30 czerwca 2025
Odpowiedź od Just Elegance
Thank you so much for your kind words! We're thrilled to hear you love the skirts and are happy with the quality. We hope they make your holiday even more special! We truly appreciate your support and look forward to serving you again at Just Elegance. 💖
REGARDS
TEAM JE
Odpowiedź od Just Elegance
Thank you for your kind review! We're glad to hear you were happy with the speedy service and that the goods met your expectations. We hope to serve you again soon!
THANKS AND REGARDS
TEAM JE
Just what the doctor ordered arrived in…
Just what the doctor ordered arrived in good time
Just what I expected material wise
Nice and cool and easy to ware
27 czerwca 2025
Odpowiedź od Just Elegance
Hi Sharon,
Thank you so much for your kind review! We're delighted to hear that your order arrived on time and met your expectations in both quality and comfort. It’s great to know you’re enjoying how cool and easy to wear the item is.
We truly appreciate your support and hope to serve you again soon!
Best regards,
TEAM JE
Odpowiedź od Just Elegance
Thank you so much for your kind words! We're glad to hear you found our service fast and the website easy to use. We appreciate your support and look forward to serving you again! 😊
Regards
TEAM JE
Ordered a dress,fits lively and d came…
Ordered a dress,fits lively and d came know time. Love it thank you
21 czerwca 2025
Odpowiedź od Just Elegance
Thank you so much for your wonderful review! We’re thrilled to hear that the dress fits perfectly and arrived quickly. Your support means a lot to us — enjoy your new dress! 😊
Regards
TEAM JE
Pineapple Floral Top.
Placed order on 15th June. Arrived 18th June and I love this top. I already have one in other colours from Just Elegance store. I was wondering if this company can get it for me in other colours.
Easy to wash and no ironing needed. Great for packing when going on holiday.
I would definitely recommend this company and the top.
I've read your reply to my request to see if you can get it in other colours.
I really would appreciate if you can check this out for me with regards to other colours. As it would be great to get more of these if possible?
Thank you.
Elizabeth Clarkson
11/7/2025
15 czerwca 2025
Odpowiedź od Just Elegance
Hi Liz,
Thank you so much for your wonderful review! We’re thrilled to hear that you love your new top and that it’s been such a convenient and easy-to-care-for addition to your wardrobe.
We really appreciate your loyalty as a repeat customer of Just Elegance. Regarding your request for other colors, we’d be happy to check availability for you. Could you please let us know which colors you’re interested in? We’ll do our best to help you find them!
Thanks again for recommending us — your support means a lot.
Best regards,
TEAM JE
Brilliant beautiful as described great…
Brilliant beautiful as described great shipping no problem x
11 czerwca 2025
Odpowiedź od Just Elegance
Hi LORRAINE,
Thank you for the lovely review! We're so glad you loved your order and that everything arrived just as described. It’s great to hear shipping went smoothly too. Hope to see you again soon! 💖
Best wishes,
TEAM JE
very good trouser fitting and material
very good trouser fitting and material! reasonable price!
9 czerwca 2025
Odpowiedź od Just Elegance
Thank you so much for your kind review! We're thrilled to hear you’re happy with the fit and quality of the trousers, and that you found the price reasonable. We truly appreciate your support and hope to serve you again soon!
Regards
TEAM JE
Odpowiedź od Just Elegance
Thank you so much for your kind words! We're thrilled to hear you loved the clothes, our service, and the prices. Your support means a lot to us, and we look forward to serving you again soon!
Regards
TEAM JE
No dispatch or tracking notification
Delivery was fine but the fact that you did not send me a dispatch email and a postal tracking number made it difficult to know when delivery would be in spite of my ringing to ask when I would get a notification of dispatch and tracking number and be told by the call handler that he would send it to me
He completely ignored my request so not impressed with your after sales communication
7 czerwca 2025
Great fit I love them
I bought 3 pairs of these last summer from my local Original Factory Shop the fitted well and I loved them so decided to buy another pair but they never arrived in the shop so I went straight to Just Elegance my trousers arrived today very happy thank you.
5 czerwca 2025
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