Juicers.ie Recenzje 174

Wynik TrustScore: 4 na 5

3,9

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Quick timeframe for delivery . Can't say I found anything wrong with this company. Infact my Ankarsrum mixer was cheaper on Juicers.ie than from Ankarsrum in Germany.

Oceniono na 5 z 5

Rare review writer. Was compelled to write this after the anxiety i had ordering from here with their rating: Black Friday so minor delay, but shipped and arrived from Ireland to Berlin in under a wee... Zobacz więcej

Oceniono na 5 z 5

I ordered a juicer in December 2025, the company mailed straight away to say that they only had one left and that the box had been damaged, they offered to replace it with a better juicer, which I acc... Zobacz więcej

Oceniono na 2 z 5

I ordered a KitchenAid attachment yesterday and today got an email containing: "The status of your Juicers.ie order has been updated. The status of your order #41212 has changed to Cancelled." The... Zobacz więcej

Informacje dotyczące firmy

Informacje przekazane przez różne źródła zewnętrzne

Juicers Ireland, Juicers in Ireland, Juicing Ireland


Dane kontaktowe

3,9

Dobra

Wynik TrustScore: 4 na 5

174 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 62% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

AVOID… AVOID …AVOID ….

AVOID… AVOID …AVOID ….
I purchased an Omega Juicer in January 2026 and I was very happy with the delivery service from Juicers. However the product was faulty due to a damaged sealed plug and I encountered a very poor customer service experience with Juicers - Juicers advised me to repair it using a pliers which my electrician confirmed was in breach of Health & Safety regulations.
Under the Consumer Rights Act 2022 in Ireland if a fault appears within 30 days of purchase the customer can reject the item, is entitled to a full refund, the original packaging is not required & the seller is responsible for the cost of the return.
It took many many emails (too many to count) and approximately a six week period for Juicers to finally process a full refund.
I regularly purchase online and todate I have not experienced this very poor customer service I encountered with Juicers – if I could give it no stars I would – never again

2 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

Fantastic Customer Service

I ordered a juicer in December 2025, the company mailed straight away to say that they only had one left and that the box had been damaged, they offered to replace it with a better juicer, which I accepted. It arrived the following day! As a result of this experience I ordered a Kitchen Aid stand mixer, again I received it the day after ordering, and it was cheaper than anywhere else I could find. I was surprised to see the low star rating for this company as my experience has been nothing short of exceptional, and juicers.ie will be my first port of call for my kitchen electrical needs.

3 marca 2026
Opinia niezależna
Oceniono na 1 z 5

Nessun rimborso per BLENDTEC.

Ho acquistato un blender BLENDTEC.

Mi hanno fatto pagare per loro errore l IVA che essendo in Italia non dovevo pagare.

Ho chiesto per 6 mesi il rimborso e non ho ricevuto nulla, solo prese in giro e promesse mai mantenute

Azienda poco seria e irrispettosa dei clienti oltre che fiscalmente fraudolenta perché fa pagare importo non dovuti.

Comprate altrove!!! MAI PIU ACQUISTI da questa azienda. La sconsiglierò a tutti i miei colleghi barman!

5 czerwca 2025
Opinia niezależna
Logo Juicers.ie

Odpowiedź od Juicers.ie

I am very sorry that you are disappointed. I have checked with the Accounts team and can confirm that the full VAT amount was refunded on 23rd December 2025. Hence, they have advised that if you have still not received the money, to contact your bank as the refund has been issued from our end by bank transfer.

Oceniono na 1 z 5

I placed an order on 26 December 2025…

I placed an order on 26 December 2025 and paid the full amount of EUR 417.95. The order was confirmed in writing as accepted and being processed for dispatch. On 31 December 2025 the company cancelled the order unilaterally, without my consent and without a clear justification.

The refund was not processed immediately. I had to insist and send formal legal notices to get a response. This is unprofessional behavior. Poor communication. Unacceptable handling of customer payments.

I do not recommend this seller. High risk after payment is made.

31 grudnia 2025
Opinia niezależna
Logo Juicers.ie

Odpowiedź od Juicers.ie

We would like to clarify the circumstances of this order, as several points in this review are misleading.

The order was placed on 26 December 2025 and was cancelled and fully refunded on 31 December 2025, the same day the cancellation was processed. No funds were retained by us beyond that date.

While we do ship other products internationally, this specific product (Fritaire) is subject to a territorial distribution agreement and cannot be supplied outside of Ireland. This restriction is clearly stated on the product page at the time of purchase.

As the delivery address was in Romania, the order could not be fulfilled and was cancelled in accordance with our terms. The cancellation was therefore neither arbitrary nor unjustified.

Any delay in the refunded funds appearing in the customer’s account is dependent on banking or payment processor timelines and is outside of our control.

We strive to act transparently and professionally in all customer interactions and regret any frustration caused by this situation.

Oceniono na 5 z 5

juicers whole house well water system

Our water for the house comes from a well so i bought juicers whole house well water filtration system. I needed help sorting out a problem and i found the response from the company was excellent.
The problem was sorted within a few emails. I'd recommend them.

13 grudnia 2025
Opinia niezależna
Oceniono na 2 z 5

Lack of communication from customer service

I bought a fritaire air fryer and it looks like a good fryer but came damaged, I sent photos and just requested a new part it an easy fix, no one should have to wait 3 days and more for a response if it even stops at that, on this experience alone I could not recommend buying from them again, very disappointing from an Irish company, you can't leave any negative reviews on there website as the wont publish

9 grudnia 2025
Opinia niezależna
Logo Juicers.ie

Odpowiedź od Juicers.ie

Thank you for your review and for allowing us the opportunity to provide additional context.

We would like to clarify the timeline of our correspondence. We responded to your initial email within 24 hours. Your follow-up enquiry required us to liaise directly with Fritaire to obtain confirmation regarding the part, and we responded to you within three working days once this confirmation was received. At that point, we were able to confirm that the part would be shipped.

While our automated message advises that responses may take up to three working days, we always aim to reply sooner where possible. In this case, the slight delay was due solely to awaiting confirmation from the manufacturer, which was necessary to ensure we provided you with accurate information.

We appreciate your patience and thank you for your understanding.

Oceniono na 5 z 5

Rare review writer

Rare review writer. Was compelled to write this after the anxiety i had ordering from here with their rating: Black Friday so minor delay, but shipped and arrived from Ireland to Berlin in under a week. Even had an UK/EU plug adaptor bundled in it. Customer service helpful and responsive throughout. 50 euro cheaper than anywhere else for a Dualit toaster. Perfect item. Zero complaints.

10 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

A Lovely Knowledgeable Online Store

To be honest, i was looking into getting a juicer for quite a while, and being in Ireland i wanted to be sure there was a company who could also help if there was an issue with the juicer. I found the Omega MM900 i had wanted on Juicers.ie and i was also able to call them and ACTUALLY speak to someone who knew how the product worked and was like to use on a day to day basis. I noticed they also do water filtration which is something my wife has been nagging me about for a while now so ill definitely be taking a look.

30 października 2025
Opinia niezależna
Oceniono na 5 z 5

Exceptional experience!

Exceptional experience!

My experience with Juicers.ie has been nothing short of exceptional. From browsing their well-organised website to receiving my delivery, every step of the process was handled with remarkable efficiency and care. The staff went above and beyond to answer my questions before I made the purchase, providing detailed and thoughtful guidance that helped me select the ideal model for my household. Once I placed the order, communication was clear and consistent, and my juicer arrived in pristine condition, packaged securely and ahead of schedule.

As for the juicer itself, I could not be more pleased. It’s a robust, high-quality machine that has quickly become one of the most used appliances in my kitchen. The motor is powerful yet quiet, and the juice output is impressive both in volume and flavor. Every glass tastes fresh and vibrant, and cleaning up after use is surprisingly effortless. I am genuinely delighted with my purchase, and I want to commend Juicers.ie for providing such a seamless and positive shopping experience. They have gained a very satisfied customer who will happily recommend them to others.

4 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

Wonderful Service!

I recently purchased a juicer from Juicers.ie, and I must say that the entire experience exceeded every expectation I had. From the moment I placed my order, the customer service team demonstrated outstanding professionalism, efficiency, and attention to detail. They promptly confirmed my order, provided clear shipping updates, and even followed up to ensure the delivery was made on time and in perfect condition. It’s rare these days to encounter a company that takes customer satisfaction so seriously, but Juicers.ie certainly stands out in that regard.

The product itself has been absolutely fantastic. It performs flawlessly, producing smooth, nutrient-rich juice with minimal waste, and cleaning it has been far easier than I expected. The build feels sturdy and premium, and the performance has genuinely improved how I start each morning. I am thoroughly satisfied with my purchase and deeply appreciative of the outstanding level of service I received. Juicers.ie has unquestionably earned my trust and future business.

29 października 2025
Opinia niezależna
Oceniono na 2 z 5

Juicers.ie will not post bad reviews

Juicers.ie will not post bad reviews. I have purchased from them many times and I always get a follow up email asking to review the item I purchased.
One of those was for a Greenstar Elite Juicer (My order number was 47652).

The last two reviews were far from glowing. These reviews were not a reflection on the company but purely about the products purchased. I’ve even emailed them asking why my reviews were not published and they said they would follow up but I have not heard back in months.

Personally I think this is a dishonest business practice. It is not consumer friendly and as a consumer you have no idea how many negative reviews on an item have been suppressed.

It’s a shame as they have a good website, stock a good range of products and are very quick to deliver. Buyer beware.

Update - they have posted one of my reviews but only after I submitted this review on trust pilot.

15 października 2025
Opinia niezależna
Logo Juicers.ie

Odpowiedź od Juicers.ie

Thank you for your review and I am sorry for your disappointment. I have investigated with the IT team and can see that we have received one product review from you on 13th October which they have already approved. Hence, I am unsure which other reviews you are referring to. We have no reason not to publish honest product reviews from customers as we appreciate the importance of getting such feedback which will help future customers when making their purchase.

Oceniono na 4 z 5

Refusing to replace broken part

Edited to say that customer service resolved the issue.

15 września 2025
Opinia niezależna
Logo Juicers.ie

Odpowiedź od Juicers.ie

Thank you for your review Chris and I am very sorry to hear that you are disappointed. I have read your email correspondence with our Support team and can see the issue was that the lid for the accessory box was damaged from the hinge to twist to open and close the lid. So, the box and lid could still both be used to store the accessories but the lid would just have to be lifted off as opposed to twisting upwards to access the accessories. As we don't stock any replacement accessory boxes, we contacted the manufacturer and sent them the photo. They refused to accept that the accessory box got damaged in transit and refused to provide a replacement. In order to provide a solution, we decided to offer you a €15 refund. This was because, the accessory box and lid are both usable and there is no issue with the functioning of the food processor.

All our warranty issues post purchase are handled via email so that there is a documented trail of how the matter has been handled as we don't record phone calls. Our average response time is 24-48 hours. However, I can see from the email correspondence that the support team have responded to your emails on the same day and in fact multiple times. You have refused to accept the offer of the €15 refund and threatening to submit a chargeback. The support team are currently trying to source the accessory box from Magimix but it is not a part that they sell as it is not something that is required to be replaced. This is because, the accessories don't necessarily have to be stored inside the box and can be stored in an alternative box/container or kept together inside a cupboard.

The Support team will correspond with you via email to advise if they are able to obtain a replacement which they are actively trying to source. Nevertheless, I am sorry that you are unhappy to accept the offer of €15 refund to resolve the matter.

Oceniono na 1 z 5

I ordered a cheese making machine at…

I ordered a cheese making machine at the end of July. I never received a shipping notice. The item, which cost over 100 euros has not arrived. I contacted them and was told they were “looking into it “ and that it would take three days, but that was two weeks ago. I have called them and written daily since then. They no longer reply to my emails. I will try to reclaim the money from my bank. Do not order anything from these people.

30 lipca 2025
Opinia niezależna
Logo Juicers.ie

Odpowiedź od Juicers.ie

Thank you for your review. I am very sorry that you are unhappy. I have read through your email correspondence with our Support team. It is for a very unfortunate and unknown reason that your parcel was returned back to ourselves by DPD which has caused a significant delay. This is because, DPD were just not getting back to us with an update on the status of your delivery and then simply delivered the parcel back to our warehouse. As soon as we received the parcel at our Warehouse, the full refund was issued immediately and you were provided with proof of the refund having been issued. I can confirm that the refund will have reached your account by now. If there are any issues, then please don't hesitate to contact our support team, whom have been responding to your emails promptly. I do sincerely apologise for the issue with your delivery. Unfortunately, such circumstances are out of our control as we have to rely on couriers to deliver parcels and such mishaps occasionally occur. Nevertheless, I appreciate your patience and thank you for your feedback.

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