Joint Electrical Services Ltd Recenzje 197

Wynik TrustScore: 5 na 5

4,8

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Excellent communication with administrative staff followed by a personal call from the chief engineer who took me though some simple tests for my Barazza gas hob. This saved JES an unnecessary call... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Joint Electrical Services Ltd recently replaced my Bora ceramic glass hob, and the whole experience was outstanding. Communication was smooth, the process was handled professionally, and the quality... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I have no hesitation in recommending Joint Electrical Services Ltd. I recently had a problem with a combi oven I purchased and imported from Italy. JES Ltd dealt with the company on my behalf and rect... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Great communication via emails and texts - thanks to Anne! I was kept up to date of when my technician would arrive. Technician (Michael) gave great recommendations and advice about my two ovens which... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Naprawa urządzeń AGD

Napisane przez firmę

UK's Leading Indoor & Outdoor Cooking Appliance Specialists in Support, Service, Commission and Installation. A Honest and Upfront company providing a trustworthy & reliable service across the UK for over 30 years. At JES we are your experts when it comes to your Indoor and Outdoor cooking appliances. Whether you require support, servicing, commissioning or installation. Whether it is electrical, gas, water or ventilation services. We are on hand to help you, for life.


Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

197 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

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Oceniono na 5 z 5

Great Service

I've been very impressed with the service offered to me by all members of the JES team when encountering problems with our new Bora X Pure hob.

7 marca 2025
Opinia niezależna
Logo Joint Electrical Services Ltd

Odpowiedź od Joint Electrical Services Ltd

Hello Jane
The whole JES team would like to thank you for your review and acknowledgement of our dedication to our customers.

Anne Steele
Operations Administartor

Oceniono na 5 z 5

Really good company

Really good company. Extremely reliable and friendly and keep you up to date with times and dates.
The gentleman that came to fix my job was on time and really professional and a really nice man. So thank you.

3 marca 2025
Opinia niezależna
Logo Joint Electrical Services Ltd

Odpowiedź od Joint Electrical Services Ltd

Hello Eleanor
Thank you for your kind words regarding your experience with JES. We appreciate your review and your custom.

Anne Steele
Operations Administrator

Oceniono na 5 z 5

Great service - recommend.

Dave and Mark arrived on time (after being kept thoroughly informed by Anne) and made sure to protect all our flooring (unprompted) whilst working on our great old Mercury RC1090. They worked diligently and thoroughly to service it and repair a few niggling faults that had occurred since our last service. We are super grateful to them for giving us more use out of a wonderful kitchen appliance.

10 marca 2025
Opinia niezależna
Logo Joint Electrical Services Ltd

Odpowiedź od Joint Electrical Services Ltd

Dear Customer
We are delighted your Mercury "lives on" for you. Thank you for your great review and we are grateful to you for your custom.

Anne Steele
Operations Administrator

Oceniono na 5 z 5

JES are an excellent company

JES are an excellent company. They are very professional, knowledgeable and provide prompt service. Would highly recommend.

6 marca 2025
Opinia niezależna
Logo Joint Electrical Services Ltd

Odpowiedź od Joint Electrical Services Ltd

Hello Gregor
Your opinion and confidence in our service is greatly appreciated. Thank you for taking the time to review JES.

Anne Steele
Operations Administrator

Oceniono na 5 z 5

Excellent service to repair of an old…

Excellent service to repair of an old Barazza hob. A complex fix was done done on 1st attempt,
and the repair booking process to completion was seamless. Thank you

6 marca 2025
Opinia niezależna
Logo Joint Electrical Services Ltd

Odpowiedź od Joint Electrical Services Ltd

Dear Shruti
Thank you for your review and efforts with Barazza on our behalf. We are delighted you have been happy with our service.

Anne Steele
Operations Administrator

Oceniono na 5 z 5

Excellent service

Appointment arranged for next day - I was kept fully updated of engineer’s arrival time. Michael was friendly, thorough and efficient. All kitchen surfaces, including floor, were covered to avoid any damage. My cooker hood is working perfectly again - great engineer and excellent customer service. Highly recommended

5 marca 2025
Opinia niezależna
Logo Joint Electrical Services Ltd

Odpowiedź od Joint Electrical Services Ltd

Hello Sharon
Thank you for taking the time to review JES. Our priority is not just the experienced engineers that complete the work. It starts with the first contact and we are proud you have recognised our efforts.

Anne Steele
Operations Administrator

Oceniono na 5 z 5

5* recommendation

The job planning, on site diagnostic, swift repair, engineer clean & polite.
Definitely worth a 5* and my recommendation.

Rob - Holmfirth

25 lutego 2025
Opinia niezależna
Logo Joint Electrical Services Ltd

Odpowiedź od Joint Electrical Services Ltd

Good Morning Rob,
Thank you for recognising all the efforts JES endeavor to enable a smooth and swift process for our customers. We thank you for your recommendation and review.

Anne Steele
Operations Administrator

Oceniono na 5 z 5

Fast helpful response

Fast helpful response. Kept informed throughout the whole process. Flexible and helpful service. Finally, they also did a great job. V happy

19 lutego 2025
Opinia niezależna
Logo Joint Electrical Services Ltd

Odpowiedź od Joint Electrical Services Ltd

Hello Martin
Thank you for your great review and recognition of all the efforts JES make to provide a professional and friendly service to their customers.

Anne Steele
Operations Administrator

Oceniono na 5 z 5

Excellent from start to finish

Booking efficient, appt arranged within 7 days.
Tracking the chaps was a godsend as I could get on knowing when they would arrive exactly 👍
Diagnosed and replaced the necessary bits on the hood and voila….. it works again 😊
Very pleased 😁

19 lutego 2025
Opinia niezależna
Logo Joint Electrical Services Ltd

Odpowiedź od Joint Electrical Services Ltd

Hello Ian
Firstly we are pleased to have got your appliance up and running again. Many customers find the tracking app helpful and glad you were one. Thank you for your generous words. We appreciate you taking the time to review JES.

Oceniono na 5 z 5

A* service start to finish

Visit to fix my hob was scheduled for less than a week from the initial report, contact and time frame given the day before by engineer and problem fixed on the day. Couldn’t ask for a better service from this friendly team! - A*

23 stycznia 2025
Opinia niezależna
Logo Joint Electrical Services Ltd

Odpowiedź od Joint Electrical Services Ltd

Hello,
JES are pleased your experience has been positive and we thank you for taking the time to review us.

Anne Steele
Operations Administrator

Oceniono na 5 z 5

*GODIN* Any Godin cooker owners

*GODIN* Any Godin cooker owners - these are the experts to call. Having struggled to find anyone who would fix my unusual, old cooker it was a relief to find Joint. Yes the cost was a little scary on first impressions. However, my engineers put in hour and hours of work to bring my old beast of a cooker back to life. They were extremely thorough and I feel confident we will now get a few years more out of the large range cooker now.

10 lutego 2025
Opinia niezależna
Logo Joint Electrical Services Ltd

Odpowiedź od Joint Electrical Services Ltd

Hello Julia,
We are very grateful for the lovely review you have given JES. We want to reassure you this is a premium product we have recently serviced for you. It is some 40 years old. If they are maintained regular they will last forevermore.
This product is so highly thought of in France they are used in Michelin star restaurants.
So we are delighted to have been able to "bring your beast" back to life for you to enjoy many more years cooking on it.

Anne Steele
Operations Administrator

Oceniono na 5 z 5

Great service

Great service, booking communication excellent. Engineer Michael professional and happy to explain everything to us. Fault fixed quickly. Highly recommended.

23 stycznia 2025
Opinia niezależna
Logo Joint Electrical Services Ltd

Odpowiedź od Joint Electrical Services Ltd

Hello Peter,
Thank you for the review. We are very happy you were pleased with the service from JES. Our customers matter to us and it is great that you have seen that in your dealings with us.

Anne Steele
Operations Administrator

Oceniono na 5 z 5

Excellent service - genuinely cared about his job and making us happy

Excellent service, Mike couldn’t have done anymore, so much patience to identify the fault and make sure it was 100% working efficiently before leave. True professional and someone who genuinely cared. Couldn’t thank him anymore. Great services thank you

5 lutego 2025
Opinia niezależna
Logo Joint Electrical Services Ltd

Odpowiedź od Joint Electrical Services Ltd

Hi Natalie,
JES and Mick are very grateful for the fantastic review you have taken the time to give. It is fantastic for us when our customers realise we care about them and ensuring we can fix the appliance before leaving.

Anne Steele
Operations Administrator

Oceniono na 5 z 5

Induction hob repair

Great service reported fault and received an fast response and site visit, arrived on time and preformed a quick and very efficient fix leaving a very tidy once finished.

5 lutego 2025
Opinia niezależna
Logo Joint Electrical Services Ltd

Odpowiedź od Joint Electrical Services Ltd

Steven, thank you for taking the time to share your experience of JES. We are happy to have resolved your issue and delighted you were pleased with our service.

Anne Steele
Operations Administrator

Oceniono na 5 z 5

Friendly service and great communication!

Great communication via emails and texts - thanks to Anne! I was kept up to date of when my technician would arrive. Technician (Michael) gave great recommendations and advice about my two ovens which he calibrated and thoroughly checked for any other faults/warning signs before leaving. Clean and tidy work, protecting my new floor and new kitchen worktops. Both ovens back to working perfectly. Thank you!

30 stycznia 2025
Opinia niezależna
Logo Joint Electrical Services Ltd

Odpowiedź od Joint Electrical Services Ltd

Hi Lucy,
The JES team are very grateful for your fantastic review. We are delighted to have been of service and that you now have your ovens working.
We appreciate your comments and they will be passed onto Michael.

Anne Steele
Operations Administrator

Oceniono na 5 z 5

Professional from start to finish

Both the office team and the technicians were great from start to finish. Mike was friendly, professional and took pride in his work.
Any queries I had, Anne was quick to respond and helpful. Great company to deal with for bora repairs!

27 stycznia 2025
Opinia niezależna
Logo Joint Electrical Services Ltd

Odpowiedź od Joint Electrical Services Ltd

The JES team would like to say a huge thank you for the positive and excellent feedback given to us. It is a thrill for us to see our customers recognise how much we care.

Anne Steele
Operations Administrator

Oceniono na 5 z 5

Well organised & professional company

Well organised & professional company, engineer arrived on time and was engaging, polite and very knowledgeable. Was very thorough in his work, cleaned up afterward. Very pleased with service indeed and would highly recommend them.

29 stycznia 2025
Opinia niezależna
Logo Joint Electrical Services Ltd

Odpowiedź od Joint Electrical Services Ltd

Good Morning Patric and thank you for your excellent review. Your comments have been passed to Mark your engineer on the day.

Oceniono na 5 z 5

Great experience.

The team at JES did everything they could to ensure our warrantee issues with our Bora Set Up were completed without further issue, travelling across the country twice. Everything works great and the team were clean efficient carrying out their work.

22 stycznia 2025
Opinia niezależna
Logo Joint Electrical Services Ltd

Odpowiedź od Joint Electrical Services Ltd

Scott, thank you for your recognition of our teams efforts to resolve your issues. We are grateful that you have taken the time to review JES.

Anne Steele
Operations Administrator

Oceniono na 5 z 5

We had excellent service

We had excellent service.
Engineer arrived promptly as arranged.
He was professional and informative. He worked quietly and tidily.

20 stycznia 2025
Opinia niezależna
Logo Joint Electrical Services Ltd

Odpowiedź od Joint Electrical Services Ltd

Dear Helen
JES are really pleased your experience and review are positive. We are very grateful for you taking the time to give us feedback, it is invaluable to us all.

Anne Steele
Operations Administrator

Oceniono na 5 z 5

Excellent Service

Great service. Mick did a fantastic job replacing the faulty glass on my new Bora Ihob. He arrived as scheduled; made no mess whatsoever and even gave me a quick tutorial to get the most out of my new Induction Hob. 🙂

13 stycznia 2025
Opinia niezależna
Logo Joint Electrical Services Ltd

Odpowiedź od Joint Electrical Services Ltd

Dear Abigale,
Thank you for your great review. Your comments have been passed onto Mick, who is delighted you were happy with our service.

Anne Steele
Operations Administrator

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