Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Gran diferencia en los precios de la póliza de seguro ,hace rato estaba esperando este tipo de póliza y si durará más sería mucho mejor por ejemplo ,durante un año completo como era antes.Big differen... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Second time attempting to write a review, root insurance is deleting bad reviews as many times they can when possible, trustpilot needs to investigate. I got hit by someone who couldnt use a turn sign... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I don’t usually leave reviews but this Root app that helps you find the best quote insurance is one of the best at 1st I was skeptic about it bc root was a silly name I gave it a try and best decision... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Once established information regarding my vehicle registration, the process didn't take long. It gave choice's that can be altered later and was hassle free. The competition prices was acceptable an... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Finanse i ubezpieczenia

Informacje przekazane przez różne źródła zewnętrzne

We use artificial intelligence to help good drivers save an average of $1187 a year on car insurance. Download our free app, take the test drive and get a quote!


Dane kontaktowe

  • E Rich St 80, 43215, Columbus, Stany Zjednoczone

  • joinroot.com

4,1

Dobra

Wynik TrustScore: 4 na 5

3 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 97% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

My experience with Root Insurance was…

My experience with Root Insurance was great. I purchased my policy online with ease. It was very affordable.

19 lutego 2026
Opinia niezależna
Logo Root Insurance

Odpowiedź od Root Insurance

We love hearing that, Yolanda. Thanks for the 5-star review. —Root Insurance Social Media Team

Oceniono na 5 z 5

The process was very easy and very…

The process was very easy and very quick very simple instructions and steps to take so far. I love it.

18 lutego 2026
Opinia niezależna
Logo Root Insurance

Odpowiedź od Root Insurance

Thanks for the love, Cherranda. We're glad you decided to give Root a try. —Root Insurance Social Media Team

Oceniono na 5 z 5

Quick

Fast, easy to understand and very inexpensive.

14 lutego 2026
Opinia niezależna
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Odpowiedź od Root Insurance

Thanks for sharing, Christopher. We're happy to help you save. —Root Insurance Social Media Team

Oceniono na 1 z 5

I did not sign the insurance policy all…

I did not sign the insurance policy all I did was ask for a quote, wake up this morning the money is missing from my account

13 lutego 2026
Opinia niezależna
Logo Root Insurance

Odpowiedź od Root Insurance

Hi, Jacob. We aim to make all aspects of signing up and purchasing a policy clear and convenient from the start, and we're sorry if this wasn't the case. We've shared your review with our customer support team so that they can look into this. —Root Insurance Social Media Team

Oceniono na 5 z 5

Cheaper rates

Cheaper rates

11 lutego 2026
Opinia niezależna
Logo Root Insurance

Odpowiedź od Root Insurance

Thanks for the 5 stars, Erica. We're happy to help you save. —Root Insurance Social Media Team

Oceniono na 4 z 5

Affordable

The app was easy, the price of my insurance very reasonable compared to other companies I called and I’ve definitely started referring family members and friends.

12 lutego 2026
Opinia niezależna
Logo Root Insurance

Odpowiedź od Root Insurance

We appreciate your support, Deborah, and we'll be here if you need anything along the way. —Root Insurance Social Media Team

Oceniono na 5 z 5

Easy and convenient

Easy and convenient

23 stycznia 2026
Opinia niezależna
Logo Root Insurance

Odpowiedź od Root Insurance

That's what we like to hear, Mel. Thanks for the 5-star review. —Root Insurance Social Media Team

Oceniono na 1 z 5

Root would not pay

We had an accident that was caused by someone insured with Root. The police report clearly indicated fault of the party insured by Root. Root Insurance company would not cover the accident since they said it was the insured party's son and not the person that purchased the insurance--his Mom. They even admitted that it was their insured person's fault but told us we would have to take them to court since they would deny payment for the repairs.

22 września 2025
Opinia niezależna
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Odpowiedź od Root Insurance

Hi, Ted. We're sorry to hear about your accident and we hope everyone is safe. Please know that we've shared your feedback with our claims department for review. —Root Insurance Social Media Team

Oceniono na 5 z 5

You made the transition very easy

You made the transition very easy. Let’s see how it continues.

5 lutego 2026
Opinia niezależna
Logo Root Insurance

Odpowiedź od Root Insurance

Thanks for sharing, Robert. We're glad to hear we could make it easy to get started and we'll be here if you need anything along the way. —Root Insurance Social Media Team

Oceniono na 5 z 5

Great

It was a good experience

2 lutego 2026
Opinia niezależna
Logo Root Insurance

Odpowiedź od Root Insurance

We're happy to hear that, Debbie. Thanks for the 5-star review. —Root Insurance Social Media Team

Oceniono na 5 z 5

Found the insurance on Credit Karma and…

Found the insurance on Credit Karma and found I could save $23 a month so I jumped at the chance, made the switch from Progressive so easily and I’m all set.
I guess I just don’t know if they send the info to the state for me or not?

5 lutego 2026
Opinia niezależna
Logo Root Insurance

Odpowiedź od Root Insurance

Hi, Betsey. We're happy to hear you're saving with us. If you have questions about the status of your policy or anything else specific to your account, you can reach our customer support team at contact@joinroot.com. —Root Insurance Social Media Team

Oceniono na 1 z 5

My quote went up 600$ out of nowhere

My quote went up 600$ out of nowhere. From 358 a month it went up to 460$ 😂
Left them really quick and now with direct auto and my payment is only 145$ a month. Not worth it!

1 lutego 2026
Opinia niezależna
Logo Root Insurance

Odpowiedź od Root Insurance

Hi, Sonia. We're sorry to hear you decided to cancel, but we understand why you may choose another carrier if you can find a lower rate elsewhere. Thanks for your time with us. —Root Insurance Social Media Team

Oceniono na 5 z 5

Application only took a second and I…

Application only took a second and I needed insurance to get my tags and this was pretty cheap. Thank you

2 lutego 2026
Opinia niezależna
Logo Root Insurance

Odpowiedź od Root Insurance

Hi, Lisa. We're happy to hear we could make insurance easy for you and help you save. Thanks for the 5-star review. —Root Insurance Social Media Team

Oceniono na 5 z 5

Great prices 😆

Great price when you sign up with convenient payment and fast delivery of your insurance cards and other information 🤗

2 lutego 2026
Opinia niezależna
Logo Root Insurance

Odpowiedź od Root Insurance

Thanks for sharing, Mirza. We're glad to hear it was easy to get started and that you're happy with your rate. —Root Insurance Social Media Team

Oceniono na 5 z 5

Delivered as promised

Once the trial period was over, Root offered me an amazing policy for an even better price. Sign-up was quick and painless. No hassles, no agent trying to sell more coverage. Will be recommending ✌️

2 lutego 2026
Opinia niezależna
Logo Root Insurance

Odpowiedź od Root Insurance

Thanks for your support, Ken. We'll be here if you need anything along the way. —Root Insurance Social Media Team

Oceniono na 1 z 5

Run! Do not trust Root with your possessions

I’m sharing my experience as a consumer to highlight serious concerns with communication, transparency, and basic empathy during a claims process that lasted over 40 days.

Timeline:
• My vehicle became undrivable due to a covered claim
• I was without the use of my vehicle for over 40 days
• Multiple emails went unanswered for days at a time
• I was repeatedly forced to call just to receive basic updates

During this process, I received inconsistent and shifting information.

Beyond the technical mishandling, the lack of empathy and consideration for the real-life impact of being without transportation for over a month was unacceptable. Insurance is meant to provide support during difficult situations, not add stress through silence, misinformation, and delay.

As of today, my vehicle is finally ready for pickup. Due to the continued lack of accountability, I am allowing the Texas Department of Insurance to handle this matter through the appropriate regulatory channels.

This has been one of the worst service experiences I’ve encountered, and it has permanently impacted my trust as a paying customer. Keep in mind this was a MINOR claim that could have been resolved over 30 days ago. This is not the company you want to deal with when facing a loss of your possessions.

21 grudnia 2025
Opinia niezależna
Logo Root Insurance

Odpowiedź od Root Insurance

Hi, Shanequa. We're sorry to hear about your experience and have shared your feedback with our claims department for review. —Root Insurance Social Media Team

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej