Bubble is a great child-care APP providing flexibility for families and sitters. The client service is excellent with prompt and effective support. We have been using the service over the last couple... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Within a week or less of sending all my information across, Michaela and Jade found me an amazing Full Time nanny job that matched my requirements, they were both very active throughout the whole proc... Zobacz więcej
Reakcja na opinię
Straightforward experience. Our babysitter is absolutely lovely and even our grumpy little one loves her. Thank you!
I found it a little confusing. Any adjustments you make creates a whole new listing so applicants are in different places. Also had to pay for the intro meeting which feels a little unfair. It was a... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Find a babysitter trusted by your friends - our app connects parents to babysitters using the people they trust the most.
Dane kontaktowe
27 New Dover Road, CT1 3DN, Canterbury, Zjednoczone Królestwo
- support@joinbubble.com
- joinbubble.com
4,5
Doskonała
3 tys. recenzji
Odpowiada na 75% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Great sitter and platform is easy to…
Great sitter and platform is easy to use but very expensive with fees added on
28 lipca 2025
Really easy up to use app
Really easy-to-use app with a smooth workflow. Sitters respond quickly, and the whole process has been hassle-free. Very pleased with the service!
23 lipca 2025
Superb sitter
Terrific sitter. She is very gifted with children. hard working and very friendly
21 lipca 2025
Fab service , easy to use
Fab service
Easy to use and affordable
Will definitely use again
13 lipca 2025
Great service thank you
12 lipca 2025
Sitter cancelled two hours before the sit
The worst app and not reliable. The sitter cancelled two hours before the sit so I needed to cancel my work for the whole day. I have been in touch with the customer support but they did nothing and just kept protecting the sitter. This was not the first time someone said they had a stomachache so wanted to cancel last minute. If you do not mind taking the risk that someone will cancel two hours before the sit then please use them. The other app is much better and more reliable. Oh and they gave me a £15 “goodwill” credit to make up for it haha what a joke.
10 lipca 2025
Opinia niezależna
Used bubble a couple times already and…
Used bubble a couple times already and so far I have only ever had one bad experience which wasn’t bubble’s fault by the way, hence why I put 5 stars. I’d recommend booking with the babysitter who already have a couple good reviews and repeat families to ensure a good experience and for peace of mind especially when you are an anxious parent like me.
Bubble’s customer support is very good too, I was listened and offered options when I sent them my complaint regarding a booking so overall very good experience !
8 lipca 2025
A fantastic little app for childcare.
I really enjoy this app, its really useful when looking for childcare and pet care. You quite simply submitt a request then sitters apply, you can also select sitters that you like to respond. I like that the sitters have a vetting process too and are DBS cleared. The only thing I'd recommend for the app design team is that we are able to expand out notes without having the need to edit them to see what we had originally put.
4 lipca 2025
BUBBLE app remains painfully slow! and…
BUBBLE app remains painfully slow and keeps freezing on me, which is really off-putting. I complained to the Help team through the app on severaloccasions, explaining the impact it has on me as a parent user, and it has never been resolved. The lady reply I received from the team was: "noone else has raised it before" which isn't hugely helpful, just leaves in me in growing frustration, and I'm not going to change my phone because of this!
7 lipca 2025
Opinia niezależna
Transparent app, easy to see What you get
easy to see What you get from all the reviews
29 czerwca 2025
Very useful
Very useful, safe, helpful app. We found babysitter straight away. And she is really good and trustful person.
This app now our regular basis thing.
24 czerwca 2025
App is easy to use and sitter was fab
App is easy to use and sitter was fab, would use again
14 czerwca 2025
Disappointed as a Professional Nanny
As a qualified nanny with years of experience, I find BubbleSitter extremely disappointing. This app is clearly designed to cater to parents’ needs, with little to no regard for the professionals who provide the actual care.
The rates offered are shockingly low, especially considering the level of responsibility and expertise that experienced nannies bring. What’s worse, nannies are expected to pay more than parents to even access jobs — completely unacceptable.
It’s absolutely inadmissible that a professional, trained nanny with years of childcare experience is offered the same pay as someone young, unqualified, and with no real background in childcare. This platform does nothing to value or reward experience and professionalism.
If you’re a serious, dedicated childcare provider — this app is not for you.
#BubbleSitterReview #NannyLife #ChildcareProfessionals #FairPayForNannies #NanniesDeserveBetter #BubbleAppReview #ChildcareJustice
14 czerwca 2025
Opinia niezależna
Odpowiedź od Bubble
Hi Laura,
We're so sorry to read how you feel about our business. We genuinely care and take all criticism and feedback very seriously.
At the same time, we feel it really important to respond to some of the claims you've made in your review.
1. Parents do not "offer" rates on Bubble. It's the opposite - Sitters have always set their own rates on Bubble, and they get to do this on every job they apply for in the app. This freedom and flexibility is one of the things sitters love most about Bubble. And in fact - the most popular sitters on the app have higher than average hourly rates. The app helps them build their profiles over time, making them more in demand and giving them the ability to charge higher rates, not lower.
2. This is the reason why hourly rates earned by sitters on Bubble are on average, materially higher than anywhere else in the industry. This is something we are very proud of and we've designed our product specifically to help amazing sitters and nannies earn fairly over time.
3. Lastly, there are thousands of phenomenal, highly experienced nannies who use and value the service Bubble provides for them - and we in turn value them greatly.
We're a small team, who've invested a huge amount in building a product with the nanny at it's very heart.
We help nannies earn more money, meet more families and do more childcare work in a safer and more flexible way. We invest hugely in customer support, safety tools and building a service that helps them attract new and more families to work with.
We do fully appreciate that even for an experienced nanny as yourself, finding work on the platform can be very tough at first - because it is very competitive and the platform is very review driven. So getting your first sits, even with great professional experience is not easy.
We know this can be really frustrating, and it's why our dedicated support team is on hand to help nannies with their profiles, and with general advice on being successful on the platform.
We'd still love to help you too, so if you did change your mind and wanted to chat with us, please do get in touch.
Thanks,
Team Bubble
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