Bubble Recenzje 2850

Wynik TrustScore: 4.5 na 5

4,5

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Bubble is a great child-care APP providing flexibility for families and sitters. The client service is excellent with prompt and effective support. We have been using the service over the last couple... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Within a week or less of sending all my information across, Michaela and Jade found me an amazing Full Time nanny job that matched my requirements, they were both very active throughout the whole proc... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Straightforward experience. Our babysitter is absolutely lovely and even our grumpy little one loves her. Thank you!

Oceniono na 3 z 5

I found it a little confusing. Any adjustments you make creates a whole new listing so applicants are in different places. Also had to pay for the intro meeting which feels a little unfair. It was a... Zobacz więcej

Informacje dotyczące firmy

  1. Usługi publiczne

Napisane przez firmę

Find a babysitter trusted by your friends - our app connects parents to babysitters using the people they trust the most. 


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

3 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 75% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 miesiąca

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 3 z 5

App quite glitchy but the sitter was great.

The app was quite glitchy and I needed to contact support twice, once to update the address, and then with a problem with the booking after the sitter showed as “withdrew”. Other than that the sitter was great and it was a smooth evening.

27 sierpnia 2025
Oceniono na 2 z 5

App kept crashing

App kept crashing. I was eventually able to book a sitter, however they did not show up on time and told me the app never informed them of the booked sit.

26 sierpnia 2025
Logo Bubble

Odpowiedź od Bubble

Hi Jock, we're sorry to hear you had this experience but I'm glad that we were able to chat a little more about this over a call last week.

Just in regards to your review - rest assured we do send sitters notifications both through the app and also email. In this instance, our tech team have looked into this sit and can see both of these were sent out correctly at the time.

As discussed over the phone, please do let us know about this app issue you experienced, as our team are keen to help diagnose this issue. Please do get in touch at support@joinbubble.com.

Oceniono na 3 z 5

Most sitters are not engaging…

Out of the 7 nannies:sitters that I have booked in the last two years, I have only found one who has been very engaging with my sons and very reliable. The rest of the 6 of them are great as an aide at home (e.g. to help with grocery shopping) but not to engage a toddler or a primary school child. It appears that most sitters do this on the side to earn an extra allowance, which is great, however I book them to keep my children busy whilst I have to work and I end up having to encourage them to play with my kids and having to participate in games. They mostly sit down and ask the kids to show them books or toys, lacking energy and enthusiasm. Only one out of the 7 actually did ran behind them and encouraged them to play. I wish I could find more sitters that are energetic and enthusiastic. I do understand that it is difficult to keep a toddler entertained but the parents use the bubble app so that they are able to get on with their work at home or any chores, not to have to be the entertainer themselves.

22 sierpnia 2025
Oceniono na 1 z 5

Terrible experience

Terrible experience. Following a previous good one. Important event who I told her about. I contacted the sitter the day before to discuss arrangements. No response.

She cancelled the day of the event with an excuse that she could have given me a heads up on eg back injury. Then suggested I could find someone else.

This is totally unprofessional.

The app said they would freeze her profile but see she’s back on again. The app also said they would find someone else. Sorry, you can’t just trust anybody with your children and house.

Given the previous times I have paid a ‘trust and safety’ fee on top of the sitters fee I really doubt the vetting on this app.

26 sierpnia 2025
Opinia niezależna
Oceniono na 5 z 5

I needed a baby sitter last minute

I needed a baby sitter last minute, the sitter was early, and caught the bus to get to me. She was nice girl and my lad took to her rite away. Kept good communication throughout. They were playing ball when I got home. Paid for her taxi home.

19 sierpnia 2025
Oceniono na 5 z 5

The most effective agency I've used

I have had 2 great nanny placements via Bubble. Unlike most other agencies, they facilitate contracts and payroll, which is a huge bonus. For straightforward, full time nanny hiring, they are the most effective agency I've used.

12 sierpnia 2024
Opinia niezależna
Oceniono na 5 z 5

Wonderful Childcare experience.

The app was easy to use, so many sitters reached out, the applicants were responsive and good at communicating. Their profiles showed a lot of information. We found a delightful nanny that had a wealth of experience with neurodiversity and our kids loved her.

11 sierpnia 2025
Oceniono na 2 z 5

Avoid unless you have money to waste

It's a nice app if you're looking for a last-minute babysitter, however the costs are exorbitant! They charge for each booking, which adds up, and they charge you loads for cancelling. I had to cancel about 2 hours before the booking would start and I had to pay the babysitter 50%, and that was the minimum. Never again.

29 maja 2025
Logo Bubble

Odpowiedź od Bubble

Hi Mariam, we're sorry to hear you feel this way but we'd love to touch on this in more detail with you - could you drop us an email at support@joinbubble.com

Oceniono na 5 z 5

Amazing baby sitter

Amazing baby sitter, my son loved her. He is a vary active boy and the bany sitter was very patient. She was on panctual and polite. Will be booking her again

11 sierpnia 2025
Oceniono na 5 z 5

Outstanding Support and a Perfect Match – Thank You, Chloe!”

I had a fantastic experience with Bubble and especially with nanny consultant Chloe Benson. She was incredibly helpful and professional, finding the perfect family match for me in no time. Chloe went above and beyond, always available to support me—even outside regular working hours—and guided me smoothly through every step of the process, all the way to signing the contract. I couldn’t have asked for better assistance!

11 sierpnia 2025
Opinia niezależna
Oceniono na 2 z 5

Don't really care for providers

As a degree educated teacher I still need to top up my earnings some times, due to the sector not being greatly paid. I've done several sits through bubble, at the start quite happily taking on a new sit. They then decided to charge 25% when you do a new sit which is pretty disgusting, when you do the work. Therfore I mainly keep to sits with people I've already met, this week I did a first sit though again which lost me over two hours of my pay for the job! The providers of this app are slow to respond, and care much more for the parents than workers.

9 sierpnia 2025
Opinia niezależna
Logo Bubble

Odpowiedź od Bubble

Hi Alexandra,

We're sorry to hear that you feel this way about Bubble and I hope our phone call recently to clear up some of your concerns was helpful.

I'll recap here regarding our conversation about some of the concerns you raised:
- We wanted to let you know that, unlike other childcare apps, Bubble never seeks to limit what you, as a sitter, charge we are proud of the fact that we champion sitters charging a rate that they are comfortable taking home.

- Our fee structure is designed to encourage repeat bookings and as soon as you hit your second sit with the same parent, your rates reduce dramatically. As you mention yourself, you've been able to find a number of repeat bookings through the app which has allowed you to earn regularly via the platform.

- We're sorry to hear you felt our team response time is slow. We aim to get back to all emails within 4 working hours and our team works 365 days a year and it's something we're always working on to improve.

- Rest assured, we care for all users on Bubble whether that's the childcare providers, parents and above all, the children who are being cared for. We are sorry to hear you feel this is not the case but if you have any areas that you feel could be improved please let us know at support@joinbubble.com - we love feedback!

Best,
Team Bubble

Oceniono na 3 z 5

I found it a little confusing

I found it a little confusing. Any adjustments you make creates a whole new listing so applicants are in different places.
Also had to pay for the intro meeting which feels a little unfair. It was an intro, there was no actual babysitting but it still cost me £20. You don't normally pay people for an interview.

7 sierpnia 2025
Oceniono na 5 z 5

Easy to use service

It was super easy to find a babysitter through bubble, within an hour of me posting the request I had plenty of interested babysitters and was able to look at their profile in detail and then chat to our preferred person before booking. Payment through the app is super easy too.

30 lipca 2025
Oceniono na 5 z 5

Excellent for both ad-hoc and permanent childcare!

We used Bubble for both hourly childcare and to source a permanent nanny for our children. The app is easy to use and payment is safe and easy. The permanent sourcing service is excellent - vetting great candidates so we didn't have to interview loads and really taking the time to understand what we are looking for. Great experience!

31 lipca 2025
Opinia niezależna
Oceniono na 5 z 5

My first time using Bubble after being…

My first time using Bubble after being recommended by several friends and I must say I was super impressed.
The app is easy to use and it’s so great that you can see friends sitters as well so it doesn’t feel like you’re using randoms.
We needed a last minute sitter and got instant requests and a fantastic sitter.

26 lipca 2025

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

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