Downloaded app as wanted to use this method, however couldn’t complete registration as it will not accept either choice for “Let’s secure your account”, either by biometrics or email code? It doesn’t... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Great and secure way to send money to Jamaica for your family and friends. It can be picked up at several locations including the JN bank. The only problem I have is they do not have an app for easier... Zobacz więcej
Reakcja na opinię
I gave this great because I can simply fill out release the form after sending funds to be deposited to my account vs calling that took forever I just wish there’s an mobile App for banking It’s... Zobacz więcej
Reakcja na opinię
JN always quick and fast with the money Card my family are able to used what money they need and leave back the rest on the card very convenient they don’t have to join that long queue anymore
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
JN Money is a global remittance brand which originated in Jamaica. The brand upholds international standards in its facilitation of money transfers between several countries across the world and offers customers the ability to send money, pay bills and mobile top-up. Our Services Include: - Sending for Cash pick-up - Sending to financial institutions - Sending Funds to the JN Money Card - Bill Payments - Mobile Top-up The JN Money brand is owned by JN Money Services Limited (JNMS), which is a fully owned subsidiary of the JN Financial Group. JNMS was incorporated in December 2005 to manage the remittance operations of the group, and to provide a suite of services, that include money transfers and bill payments.
Dane kontaktowe
Zjednoczone Królestwo
- 888-991-4065
- jnmtonline@jngroup.com
- jnmoneyonline.com
4,3
Doskonała
3 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 95% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Odpowiedź od JN Money
Dear valued customer, thank you for your review! We're happy to hear you found the service quick, easy, and secure. We appreciate your trust and support!
The process was quick and easy.
27 kwietnia 2026
Odpowiedź od JN Money
Dear valued customer, thank you for your feedback! We're glad to hear the process was quick and easy for you. We appreciate your support!
Fast efficient online service…
Fast efficient online service favorable exchange rate
30 kwietnia 2026
Odpowiedź od JN Money
Dear Valued Customer, Thanks for the 5-star review. We are happy to hear that you find our services fast and efficient. We value your business and hope to serve you again soon.
The team in Brixton are fast
The team in Brixton are fast, efficient and friendly.
7 maja 2026
Opinia niezależna
Odpowiedź od JN Money
Dear Valued Customer, Thanks for your positive feedback. We are happy to hear that you find our services reliable and that our team has been consistently available to support you when needed. We value your business and hope to serve you again soon
Very easy to access
If you have any problem someone is always there to help you on phone
3 maja 2026
Odpowiedź od JN Money
Dear Valued Customer, Thanks for your positive feedback. We are happy to hear that you find our services easy to access and that our team has been consistently available to support you when needed. We value your business and hope to serve you again soon.
I did great because I can simply fill…
I gave this great because I can simply fill out release the form after sending funds to be deposited to my account vs calling that took forever
I just wish there’s an mobile App for banking
It’s a little annoying getting the authentication number and to quickly go back to online to enter the number. It’s time sensitive
This feedback has good feedback and improvement feedback
1 maja 2026
Odpowiedź od JN Money
Dear Valued Customer, Thank you for the 5 star review. We are happy to hear that you find our remittance service easy to access and that our team has been consistently available to support you when needed.
With respect to the bank related improvements mentioned, please note that we are unable to assist directly, as we operate as a separate entity. JN Money Services provides remittance services, while JN Bank operates independently.
Thank you again for your feedback and for choosing JN Money Services.
It was always easy for me to do…
It was always easy for me to do business with jn as the staff is always there to help in time of need when call upon
24 kwietnia 2026
Odpowiedź od JN Money
Dear Valued Customer, Thank you for the awesome review. We are happy to hear that you find our remittance service easy to access and that our team has been consistently available to support you when needed. We value your business and look forward to serving you again soon.
Odpowiedź od JN Money
Dear Valued Customer, Thank you for the 5-star review. We are happy to hear that you find our remittance service reliable and that our team has been consistently available to support you when needed. We value your business and look forward to serving you again soon.
Odpowiedź od JN Money
Dear Valued Customer, Thank you for the 5-star review. We are happy to hear that you find our remittance service user friendly and that our team has been consistently available to support you when needed. We value your business and look forward to serving you again soon.
Horrible customer service by one of the…
Horrible customer service by one of the employees. I wish I had gotten her name. The dark skinned lady was so helpful. The Indian looking one had such a dismissive attitude. She made me feel like a criminal for trying to send my dad money.
28 kwietnia 2026
Odpowiedź od JN Money
Dear Valued Customer, thank you for sharing your experience with us. We regret to hear that your experience did not meet your expectations. A member of our team will contact you shortly to obtain additional information. Please rest assured that we take these matters seriously and are committed to addressing your concerns promptly.
Odpowiedź od JN Money
Dear Valued Customer, Thank you for the 5-star review. We are happy to hear that you find our remittance service reliable and that our team has been consistently available to support you when needed. We value your business and look forward to serving you again soon.
What I thought was going to be a long…
What I thought was going to be a long drawn out process turned out to be such a smooth one. From my conversation with Andrew from the contact centre, who helped and advised me regarding the issue, which I acted upon via email, and to my surprise I received emails from the online Team Tahjae Smith. Wow! Everything was resolved by 14:30 UK time!! No time to stress. THANK YOU JN Money Transfer. Excellent job 👏🏾🇯🇲🥰
29 kwietnia 2026
Odpowiedź od JN Money
Dear Valued Customer, Thank you for the awesome review. We are happy to hear that you find our remittance service easy to access and that our team has been consistently available to support you when needed. We value your business and look forward to serving you again soon.
Odpowiedź od JN Money
Dear Valued Customer, Thank you for the 5-star review. We are happy to hear that you find our remittance service reliable and that our team has been consistently available to support you when needed. We value your business and look forward to serving you again soon.
Odpowiedź od JN Money
Dear valued customer, Thanks for sharing your experience with us. Based on our review, your online profile appears to be in good standing. Our Online Team just sent you an email requesting additional information regarding the issue you are experiencing. Kindly respond to the email at your earliest convenience, as this will assist us in identifying and resolving the matter promptly.
The app is very simple and easy to use…
The app is very simple and easy to use and convenience so you can do it anytime of the day or night straight away
25 kwietnia 2026
Odpowiedź od JN Money
Dear Valued Customer, thank you for your feedback! We’re glad you find the app simple, convenient, and easy to use anytime. We appreciate you sharing your experience.
Finally online banking is working again…
Finally online banking is working again no issues.
25 kwietnia 2026
Odpowiedź od JN Money
Dear Valued Customer, Thank you for your 5-star review. We are happy to hear that you had a great experience with our online service. We are committed to providing the best service to you and all our customer and we can't wait to serve you again.
It's a very great experience to use the…
It's a very great experience to use the site to pay bills, so yes I love this, and will continue to use jn money online
25 kwietnia 2026
Odpowiedź od JN Money
Dear Valued Customer, thank you so much for your wonderful feedback! We’re thrilled you’re enjoying the experience and appreciate your continued trust in using JN Money Online.
Odpowiedź od JN Money
Dear Valued Customer, thank you! We’re happy to hear you found our service efficient. Your feedback means a lot to us.
Odpowiedź od JN Money
Dear Valued Customer, Thank you for your positive review. We are happy to hear that you had a great experience and found our service to be efficient and reliable. We look forward to serving you again soon.
I am having trouble adding a second card…
I am having trouble adding a second debit card to my profile. In the past I used to have two cards on my profile. However, a few weeks ago the JN Money Online system went down, and when it returned active, I needed to update my debit cards. Only one card was accepted at the time and I’ve been trying since to add the second debit card but it kept erroring out.
Additionally, I have downloaded the JN Money App from the Apple Store. Completed my profile, verification completed but I am having trouble getting the system to accept the addition of at least one debit card to be used as payment method.
I sent a request for assistance and still waiting for help. Thanks
23 kwietnia 2026
Odpowiedź od JN Money
Dear valued customer, we’re sorry for the inconvenience you’ve been experiencing with adding your debit cards. This is a known issue affecting some users, and our team is actively working to resolve it as quickly as possible. We understand how important this feature is and truly appreciate your patience while we address the problem. You will be updated as soon as the fix is completed. Thank you for bearing with us.
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