JK floorheating Ltd. Recenzje 

573
•
Wynik TrustScore: 5 na 5

4,8

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

It was a pleasant experience to go into the shop and the manager was very helpful and I was able to contact a company regarding underfloor heating. I am still deciding radiators or underfloor heatin... Zobacz więcej

Oceniono na 5 z 5

The floor routing was quick with no mess, the pipes were installed tested and grooves filled with latex a whole area with two loops and about 150m of pipe were completed in about 6 hrs in total

Oceniono na 4 z 5

Work was efficient and preceded by clear guidance on preparation which was helpful. Crew who came were good though not very talkative.

Oceniono na 5 z 5

Fitted underfloor heating to the whole of my ground floor. JK were recommended by the heat pump installer WDS and did an excellent job. They ground out channels for the water pipes with very minimal d... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Bojlery i ogrzewanie
  2. również w kategorii:
  3. Budowa domów
  4. Usługi ciepłownicze
  5. Wykonywanie podłóg

Napisane przez firmę

JK floorheating provides the JK® system, a unique, revolutionary, in-ground UFH system without any build-up in height. The specially designed and patented ‘JK floorgrinder' dustlessly creates grooves in the existing screed into which the heating pipes are laid. This makes the JK® system a very unique and desirable zero build-up, warm-water underfloor heating system, which can be installed into renovations, refurbishments, change of use projects or new-build projects. JK operates from seven locations in the UK covering the entire country from your local branch. Check our website for full branch details in your area.

JK® system

Napisane przez firmę

'Heat your home from the floor up!'
The JK® system is a water-based retro-fit underfloor heating system (UFH). Our installation method uses patented JK floorgrinders to create 15*15mm channels into existing screed or concrete floors whilst maintaining dustless extraction. Heating pipe is then laid into these channels which sit directly below the floor finish.
Highlights system
✓ Affordability: no sub-floor work needed ✓ Quick installation: can be completed within a single day by trained JK installers ✓ Suitable for all floor finishes: Tiles / LVT / Engineered Wood ✓ Responsive: you can feel the warmth in minutes Underfloor heating delivers comfortable, uniformed warmth whilst consuming less energy, acting as a primary heat source without the need for radiators.
Donate to Charity - Dare to Live & Circus Star -
JK floorheating Ltd will donate per legitimate review a contribution to Circus Star to give a disadvantaged child a magical night and Dare to Live to support servicemen and women transition to civilian live.

JK's Comprehensive Warranty: Comfort and Security for Life

JK SYSTEM ~ peace of mind

Erleben Sie unvergleichliche Ruhe mit JKs umfassender Garantie, die bis zu 50 Jahre Abdeckung auf bestimmte Teile der Fußbodenheizung bietet. Genießen Sie eine lebenslange Garantie, die nicht nur Wärme, sondern auch dauerhaften Komfort, Sicherheit und Seelenfrieden für Ihr Heizsystem gewährleistet.

Dane kontaktowe


4,8

Doskonała

Wynik TrustScore: 5 na 5

573 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,8

Wszystkie recenzje

(573)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 44

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Oceniono na 5 z 5

JK Flooring staff have been brilliant

JK Flooring staff have been brilliant, from the planning through to the execution to install our underfloor heating system. Neil & Stuart communicated promptly and helped us get the plan finalised after a few iterations.
James and Josh the installers from the Exeter branch turned up on time, were well presented, courteous and cheerful chaps who got on with the job very efficiently.
We are looking forward to getting our next floor done and welcoming JK Floorheating back to do it.

9 lipca 2023
Opinia niezależna
Logo JK floorheating Ltd.

Odpowiedź od JK floorheating Ltd.

Hi Paul,

Thank you very much for leaving us with such a glowing review.

All of the people that you mention within this e-mail are based in our Exeter branch. To hear this level of service being provided is absolutely fantastic from point of sale to installation and your comments have been forwarded onto the team.

Many thanks for choosing to us to complete the UFH installation for you and we do of course look forward ourselves to returning to complete more works for you.

Warm regards

JK Team

Oceniono na 5 z 5

Used there guys over 10 times now they…

Used there guys over 10 times now they never let me down great bunch of lads would highly recommend

13 czerwca 2023
Logo JK floorheating Ltd.

Odpowiedź od JK floorheating Ltd.

Hi Klie,

Thank you for leaving us with this review and your comments.

It has been a pleasure to be able to assist you and your team at Brightlight Building Services across the projects we have been fortunate enough to be involved in.

Thank you for entrusting us with repeat business in allowing us to supply our routed UFH system.

Until the next one...

Warm regards

JK Team

Oceniono na 5 z 5

Brilliant communication throughout,the…

Brilliant communication throughout,the guys that came to fit it were clean and tidy workers knew there stuff did a brilliant job ,also communication with jk flooring office staff was great as well

26 czerwca 2023
Opinia niezależna
Logo JK floorheating Ltd.

Odpowiedź od JK floorheating Ltd.

Hi Chris,

Thank you for leaving us with a positive 5 star review.

Great to hear that the level of service provided by both office staff and installers was to such a high standard.

Thank you for giving us the opportunity to complete a UFH on your project.

If we can assist you again moving forward then please do get back in contact.

Warm regards

JK Team

Oceniono na 5 z 5

JK guided me over several weeks to…

JK guided me over several weeks to prepare my floor for an retro heating install. It was ultimately not possible, because of the state of the screed that was eventually revealed, but I appreciated their advice and patience and they made no issue about refunding the part prepayment that I had made. Recommended if you have a floor in a better state than mine!

1 czerwca 2023
Opinia niezależna
Logo JK floorheating Ltd.

Odpowiedź od JK floorheating Ltd.

Hi Nell,

Thank you for providing us with such a positive review despite not being able to go ahead with our services.

Its unfortunate that we were unable to provide you with the installation, but we hope you managed to find a solution that works for you and your home.

Warm regards

JK Team

Oceniono na 5 z 5

Hard working team who were also…

Hard working team who were also pleasant and accommodating.

28 czerwca 2023
Opinia niezależna
Logo JK floorheating Ltd.

Odpowiedź od JK floorheating Ltd.

Hi Roger,

Thank you for taking the time to leave us with a positive review.

We will pass on your comments to Guido and Aaron who were your installation team.

If you need any further assistance now your UFH is installed please do not hesitate to get in touch.

Warm regards

JK Team

Oceniono na 5 z 5

As always JK are quick to reply and…

As always JK are quick to reply and always happy to help. Will use them again.

19 czerwca 2023
Logo JK floorheating Ltd.

Odpowiedź od JK floorheating Ltd.

Hi Tom,

Thank you for leaving us with a positive review.

Its always a pleasure to be able to assist yourself and the team at Steve Cross Plumbing & Heating.

We hope to be able to continue this relationship with you on many more future projects.

Warm regards

JK Team

Oceniono na 1 z 5

I wanted to use just the screed floor…

I wanted to use just the screed floor cutting facility as they would not 'bolt on' to my existing 2nd and spare channel underfloor facility (guarantee issues) and would not even offer that either.Different team in my thoughts.
Totally inflexible for what looks like a great idea recommended by my boiler fitter .

5 maja 2023
Logo JK floorheating Ltd.

Odpowiedź od JK floorheating Ltd.

Hi Paul,

We would like to offer a response to your review.

Your discussion with our sales team was based around wanting us to install our routed system into your hallway and connect back to an existing manifold that you already had in place.

Having only 1 spare port on your existing manifold this was not sufficient to accommodate our system.

Your hallway is 14m2 so is over the tolerance for the max linear meterage allowed by our system for one UFH circuit and you required two.

It would have been negligent for us to try to install your hallway on one circuit.

We offered to install you two loops, with a new two port manifold, which would have offered the guarantee that the system would work as intended, but this was not preferable for you.

We simply don't offer a routing only service and never will. We are an underfloor heating supply and installation company so its not that we weren't flexible, more that we couldn't accommodate what you were asking.

Regards

Allen Brady - Regional Manager

JK floorheating

Oceniono na 5 z 5

Excellent service

Excellent service. Manager Allen is amazing, great customer service, he responded to all my emails and queries swiftly and very reasonable and affordable cost. Very accommodating, tried to meet our expectation.
3 staff came to install on the day as scheduled, very punctual, arrived on time and finished work on time as scheduled, beautiful finish.
Very happy with the service, strongly recommend JK flooring

20 czerwca 2023
Opinia niezależna
Logo JK floorheating Ltd.

Odpowiedź od JK floorheating Ltd.

Hi Kelvin,

Thank you for taking the time to leave us with your positive review and comments.

We will pass on your comments to Allen and also to the installation team of Steven and Dale who completed the UFH installation for you.

The addition of our system to your new home is something that we know will bring you many, many years of warmth and thank you again for using us here at JK.

Please get in touch if we can ever assist you further.

Warm regards

JK Team

Oceniono na 5 z 5

Cant fault the service off James & Josh…

Cant fault the service off James & Josh 👌🏻

15 czerwca 2023
Opinia niezależna
Logo JK floorheating Ltd.

Odpowiedź od JK floorheating Ltd.

Hi Peri,

Thank you for taking the time to leave us with a review and for your positive comments towards our Exeter based installation team of James & Josh.

We will make sure that your feedback is passed onto them.

Warm regards

JK Team

Oceniono na 5 z 5

Quick detailed and clear quotes

Quick detailed and clear quotes. Very good value for money

7 czerwca 2023
Logo JK floorheating Ltd.

Odpowiedź od JK floorheating Ltd.

Hi Shane,

Many thanks for providing us with such a positive review.

We note that you are currently at estimate stage with us and hope that this could potentially progress in an active project together.

Please do get in contact with your JK representative if we can assist you with anything further.

Warm regards

JK Team

Oceniono na 5 z 5

UFH install

A very easy process from start to finish. Graham Davies was always on hand for any questions and Matt and the installation team were friendly, quick and clean.

Anyone looking for UFH to be installed I’d highly recommend JK on price alone, but customer service also backs up the great service.

24 maja 2023
Opinia niezależna
Logo JK floorheating Ltd.

Odpowiedź od JK floorheating Ltd.

Hi Mike,

Thank you for taking the time to leave us with a review.

Great to hear that Graham and his team from Crawley we able to provide you with the level of service that has warranted your 5 star review.

We hope you enjoy the system.

Warm regards

JK Team

Oceniono na 5 z 5

Guys turned up on date expected

Guys turned up on date expected, and completed the job in rapid time.

6 czerwca 2023
Opinia niezależna
Logo JK floorheating Ltd.

Odpowiedź od JK floorheating Ltd.

Hi Darren,

Thank you for providing us with a positive review.

It is very much appreciated.

Warm regards

JK Team

Oceniono na 5 z 5

Neil has been very helpful

Neil has been very helpful, informative and patient!

25 maja 2023
Logo JK floorheating Ltd.

Odpowiedź od JK floorheating Ltd.

Hi Alison,

Thank you for providing us with such a positive review at this stage. We will be sure to pass on your comments to Neil.

We note that your UFH installation is booked in with us to be completed later in June 23 so any revisions you feel you would like to make to your review then please do feel free to update if you desire.

Warm regards

JK Team

Oceniono na 5 z 5

Excellent work - Excellent Company.

I have dealt with a huge number of contractors, builders and ‘experts’ within their specialist fields within in the building industry- JK Flooring are up there with the best I’ve ever dealt with.

Their professionalism, knowledge and customer service was excellent from start to finish.

They do not over complicate the process and know exactly what they are doing. The back office staff, sales people and technical experts are grounded whilst remaining professional. The guys they send to do the job are again extremely professional, hard working and diligent.

If you want a smooth process at a fair price with quality equipment then I’d strongly recommend JK Flooring.

18 maja 2023
Opinia niezależna
Logo JK floorheating Ltd.

Odpowiedź od JK floorheating Ltd.

Hello,

Thank you for providing us with such a fantastic review.

Your comments are certainly the type of review that make all of our efforts seem worthwhile as we continually try to deliver great levels of customer service and end product.

Many thanks once again for such a glowing review.

Warm regards

JK Team

Oceniono na 5 z 5

Positive experience with JK Installation to replace a sub-standard Overboard UFH

We were initially installed with an overboard UFH that was not fit for purpose for our build with another contractor. We were left with a cold house and out of pocket.

We knew we could no longer expect our contactor to resolve our on-going issues, we had to look at other options. We spoke to many underfloor experts all of which were very informative however, we instantly felt we were in good hands as soon as we made contact with JK installations. Their sales representative (Neil) was very informative, gave a quotation almost instantly and provided a lot of advice with no sales pressure at all.

We then booked JK Installations to supply and install the JK® UFH system. This job was allocated to Phill's Team (Dan & Louis). I think this is the Newport team.

Phill called us before installation and helped ease any reservations that we may have had. We can not recommend Phill and his team enough:-
1) They were able to fit us in fairly easily.
2) They arrived early onsite for the days they had allocated to our job
3) They started the job without any issues, this continued throughout the time they were here.
4) They were extremely approachable and generally such a polite team.
5) They were flexible. They worked around the other work that we had on the time without any issues.
6) They answered any questions we had - very knowable.
7) They went over and beyond to provide first class customer service.
8) They left the site clean.
9) Honestly, the list is extensive.

The experience has been so positive that have recommended JK floorheating to firm we used to install the LVT once the UFH work was complete.

Our only regret is that we didn't know about JK floorheating before the overboard UFH system was installed.

23 marca 2023
Opinia niezależna
Logo JK floorheating Ltd.

Odpowiedź od JK floorheating Ltd.

Hello,

Thank you for providing us with such a comprehensive overview of your experiences both before and after.

It certainly is a pity to hear about your previous issues with another UFH system and provider.

We are extremely pleased however that despite your issues, you kept faith in underfloor heating in general and are very appreciative that you chose us here at JK to be able to provide you with a new system.

We will pass your remarks to our team in Caldicot. Its great to hear that you received this level of service from one of our branches.

If we can be of any further assistance, then please do get in touch.

Warm regards

JK Team



Oceniono na 5 z 5

We have had under floor heating fitted…

We have had under floor heating fitted by JK as part of our downstairs refurbishment, the two installer (James and Josh) where very efficient and helpful. They stayed late to try and finish the cutting to try and get the job finished before the weekend, so we could at least have a kitchen for the weekend. Really polite and helpful two guys.

11 maja 2023
Opinia niezależna
Logo JK floorheating Ltd.

Odpowiedź od JK floorheating Ltd.

Hello Claire,

Thank you for taking some time to leave us with a review.

Its always great to hear when our installers are recognised for the work that they put into the installations, as well as the customer service that they provide.

We have passed on your comments to both James & Josh from our Exeter branch.

If we can assist you with any questions around your UFH system now it has been installed, then please do not hesitate to get in touch.

Kind regards

JK Team

Oceniono na 5 z 5

JK Underfloor Heating - Spreading Warmth

I had JK Underfloor heating installed in my house in Reading back in 2017, and it was an excellent decision. I had the entire downstairs renovated, which included beautiful Amtico flooring. I was thrilled to get rid of the old carpets. My house was built in 1968 and did not have insulation in the slab, but the underfloor heating system significantly improved comfort compared to my previous radiator system. It provided all-around comfort that radiators cannot match.
Regarding cost, I did notice a significant drop but I also replaced my old boiler with a new high-efficiency Combi boiler, which worked great.
I currently live in Florida, where the ground is always warm, but if I were still living in the UK, I would not hesitate to install JK Underfloor heating in any house I might purchase.

2 maja 2022
Opinia niezależna
Logo JK floorheating Ltd.

Odpowiedź od JK floorheating Ltd.

HI Bill,

We appreciate the time you have taken to leave us a review.

You would have been one of the first customers that received the JK system. We were very much new to the UK back in 2017 so its great to hear one of our first customers getting in touch to provide their experience.

Thank you for providing specific details around the construction date of your home and insulation properties. It is our most commonly asked question and the biggest concern to homeowners that have older properties. so great to have feedback from you on how you found the system to perform.

Warm regards

JK Team



Oceniono na 5 z 5

Brilliant system and excellent company

Dealing with JK floorheating Ltd has been a brilliant experience from first contact to installation.

Their unique system for retro-fitting underfloor heating in a screeded concrete floor without raising the floor height is superb.

I thoroughly recommend this company and would love the opportunity to use them again.

16 kwietnia 2023
Opinia niezależna
Logo JK floorheating Ltd.

Odpowiedź od JK floorheating Ltd.

Hello,

Thank you for taking the time to rate and review us so highly. We really appreciate it.

It would be very much welcomed to work with you again on any future projects.

Warm regards

JK Team

Oceniono na 5 z 5

Fantastic customer service

Customer service throughout the whole process was excellent. Staff very knowledgeable and helpful. Installers worked hard, adapted and finished ahead of schedule.

11 kwietnia 2023
Opinia niezależna
Logo JK floorheating Ltd.

Odpowiedź od JK floorheating Ltd.

Hi Callum,

Many thanks for taking the time to leave us with a positive review and your comments.

We are glad to see hear that you have been satisfied with the service we have provided to you and will be sure to pass on your comments to the individuals that dealt with your project.

Warm regards

JK Team

Oceniono na 5 z 5

Underfloor Heating Is Really Effective And Worth The Price .

I originally was just having my heating replaced and upon mentioning to my builder how I don' like the site of radiators in a home he suggested I go for under floor heating and recommended JK Flooring . We arranged a quote which I thought was reasonable even though it was more then I wanted to spend . I am so pleased because the 2 gents that carried out my work where very efficient and helpful carrying out the works . I am very pleased and impressed with the end product they installed .

2 marca 2023
Opinia niezależna
Logo JK floorheating Ltd.

Odpowiedź od JK floorheating Ltd.

Hi Keith,

Thank you for providing us with your review and comments.

We really appreciate you rating us so highly.

We are not able to track your project through your review, but if you do have an JOB or Estimate number that you could provide to us in a reply to this review, then we can ensure that your comments are passed back onto the installation team for you.

If you need any further support with the system, then please don't hesitate to get in touch.

Warm regards

JK Team

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