Jimmy's Iced Coffee Recenzje 

1063
Wynik TrustScore: 3 na 5

3,2

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

The service you receive from Jimmy's is great. Their Customer Service team are brilliant, very quick to respond to any message you send to them. And their Rewards Scheme is absolutely fantastic. Dispa... Zobacz więcej

Oceniono na 5 z 5

Easy to order website. Lovely glasses 😊 upgraded order due to items being out of stock. Quick delivery. Cannot fault. Would highly recommend 😊 thank you

Oceniono na 1 z 5

Genuinely worst iced coffee I've tried. Got a free one initially (original) and thought it was off so didn't drink it. Saw a caramel one today in Tesco's and thought we'd give it another go.. absolute... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Have tried various iced coffees in my life but never this one. It was the only one the store sold so I thought I’d try it. It has an absolutely terrible aftertaste, I mean I could not finish it and I’... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z kawą
  2. Hurtownia kawy
  3. Producent dóbr szybkozbywalnych

Napisane przez firmę

If you’re into truly refreshing Iced Coffee, you’ve come to the right place. We offer a wide range of products for all coffee enthusiasts, with a special emphasis on sustainable packaging and single-origin, Rainforest Alliance Coffee. - Available online and in all major supermarkets!


Dane kontaktowe

3,2

Średnia

Wynik TrustScore: 3 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 93% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 miesiąca

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,2

Wszystkie recenzje

(1063)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 36

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

The caramel flavour is terrible

The caramel flavour is terrible, I haven’t tried any others but it tastes way worse than other brands of canned coffee - hardly any caramel or coffee flavour just weird and bitter

1 maja 2026
Opinia niezależna
Logo Jimmy's Iced Coffee

Odpowiedź od Jimmy's Iced Coffee

Hi There, Thanks for giving our Caramel Iced Coffee a try. We're Sorry to hear that you aren't a fan! We tried our best to create a recipe that is both smooth and indulgent, using natural caramel flavours, whilst not being overly sweet, to ensure it still provided that neat coffee fix - however, it can't always be to everyones taste!

Oceniono na 1 z 5

Would normally drink over summer BUT felt sick

Would normally drink over summer, but time, bitter tsate almost metal and left me nauseous for hours. I thought its me but asking my daughter. She had the same nauseous feeling. We bought it from Sainsbury's and consumed immedietly. What a strange taste. Checking google so many reasons but cant be sure why. Definitely one star after enjoying it for few years. If my daughter did not feel the same I would not have written this but she also felt sick for a long time.

23 kwietnia 2026
Opinia niezależna
Logo Jimmy's Iced Coffee

Odpowiedź od Jimmy's Iced Coffee

We're very sorry to hear about your experience.

As you've enjoyed Jimmy's for several years, we're particularly concerned to hear that both you and your daughter noticed an unusual taste and felt unwell afterwards. This is certainly not the experience we want anyone to have.

While taste can be subjective, reports of an unexpected metallic or bitter flavour are something we'd like to investigate further. We'd encourage you to contact our customer service team at Info@jimmysicedcoffee.com with details of the product, including the flavour, best before date and any batch information printed on the packaging, so our quality team can look into this properly.

Thank you for taking the time to share your feedback. We take product quality extremely seriously and would welcome the opportunity to investigate further.

Oceniono na 2 z 5

Life ruined

Maybe not Jimmys fault, but I’m heading for an interview and this bottle has fizzed on opening?
White shirts ruined with coffee, seems as though it’s carbonated but isnt, flavour was lacking also

22 kwietnia 2026
Opinia niezależna
Logo Jimmy's Iced Coffee

Odpowiedź od Jimmy's Iced Coffee

We're really sorry to hear this happened, especially on your way to an interview.

Our cans are pressurised to help protect product quality and freshness, and we do advise on the packaging that there is no need to shake before opening. If a can is shaken or knocked around during transport, opening it immediately can sometimes cause the contents to spray.

We appreciate that's little consolation when you're left with coffee on a white shirt, and we're sorry for the inconvenience this caused. We hope the interview went well despite the unexpected start to your day.

Oceniono na 5 z 5

customer service…

I just want to compliment the customer service. I had a pleasure to deal with Sharon today. She sorted my issue in no time at all. Well impressed.

24 marca 2026
Opinia niezależna
Oceniono na 1 z 5

Horrible taste and zero customer…

Horrible taste and zero customer support. The coffee was undrinkable. When I contacted Jimmy's HQ about it, they just shrugged it off and told me to talk to the retailer instead. Save your money—there are far better iced coffees out there with companies that actually care about their customers' experiences

As for your reply below you had your chance to provide customer support back in January so don't come back to me 5 months later pretending you care about customer support.

3 stycznia 2026
Opinia niezależna
Logo Jimmy's Iced Coffee

Odpowiedź od Jimmy's Iced Coffee

We're sorry to hear about your experience.

We certainly don't shrug off feedback relating to product quality, and we're disappointed to hear that you felt unsupported. If you purchased the product from a retailer and believe there may have been an issue with the specific item you received, we would normally recommend contacting the retailer first, as they are often best placed to arrange an immediate refund or replacement.

That said, we would still like to understand what happened here. If you're willing, please contact us at info@jimmysicedcoffee.com with more details, we hope we can make this up to you. We take all product feedback seriously and would welcome the opportunity to look into this for you.

Oceniono na 5 z 5

Recently found these lced coffees,and…

Recently found these lced coffees,and tbh i love them and find them addictive.
Great taste made all the better being in a can and not an awful plastic bottle which doesnt keep it cold and taints the taste.
What a change to finally have a lush iced coffee, that is better for the planet too.
Will keep buy, this brand is the best.

13 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

So pleased to have found you

So pleased to have found you as I can no longer buy Jimmys Iced Coffee Original slim tin, in the shops.
Price is very competitive and it’s delivered straight to your door.
It is my special treat each day as I am on a restricted fluid intake and look forward to it in the evening

27 października 2025
Opinia niezależna
Oceniono na 5 z 5

Jimmys make your family bigger

Being a customer with Jimmy’s is like extending your family. Having them located close within my home town means that we are fortunate enough to be able to attend the HQ for events, try samples and interact with other follows and fans on their drinks and brand.
I have loved Jimmys since the first release and support them when I can, along with my family.
Amazing staff and great service.

31 października 2025
Opinia niezależna
Oceniono na 1 z 5

Is something wrong with me? It's grim!

Is something wrong with me? I like most high street coffee and the chilled meal deal tins - but this! Tried the big iced caramel coffee twice and it's just gross. It's so bitter with a hint of unnatural sweetness? The ingredients list only demerara sugar and "natural flavouring". They must be stingy with sugar and god knows what that flavouring is but its just disgusting. I'm very unfussy but I'll stick to literally anything else.

8 października 2025
Opinia niezależna
Logo Jimmy's Iced Coffee

Odpowiedź od Jimmy's Iced Coffee

Hi Jordan, Sorry to hear our Caramel didn't float your boat! We worked hard to get the coffee-to-caramel ratio just right- keeping it from being overly sweet while still giving a proper coffee hit. We know it’s not to everyone’s taste, but we keep things as clean as possible by using only natural demerara sugar, natural flavourings, and Rainforest Alliance Certified coffee. We appreciate you giving it a try!

Oceniono na 5 z 5

FILL YOUR BATH WITH CHOCOLATE OR DIE TRYIN'.

Picture the scene. You go into a shop and buy a generic chocolate milk. But what’s in it? Batteries? Scrabble tiles? Ghosts? The cutting comment your mum made when you were 15? Who knows! You will never know, so don’t take the risk.

Jimmy’s new Chocolate milk has 3 ingredients. THREE. Milk, unrefined demerara sugar, cocoa powder. That’s it. Your toothpaste has 30 ingredients. An automatic watch has 200 parts, Nicholas cage has thousands. Where was I?

Yeah, choco effin milko. It’s cold. It’s satisfying. You can mix it with vodka. Who’s going to stop you? Not me!

Oh and do you know what else ISN’T in it? Microplastics because that bish comes in a GLASS BOTTLE! Remember them? Glass. You can reuse it. Keep it as a place to store pocket lint or very very small coins.

I’ve drank Jimmys Chocolate Milk and honestly, I feel stronger. My bones have started to really take shape. I’m pretty sure I can see better at night and I’m absolutely funnier as a result. And you might too. Maybe not, but what you definitely will be is someone who’s drank a delicious chocolate milk.

Anyway the upshot is it’s £18 for 6 bottles which is frankly a bargain because it only cost about £600 to fill a bath with it.

21 sierpnia 2025
Opinia niezależna
Oceniono na 1 z 5

The Company have produced a decent…

The Company have produced a decent coffee, only ever bought them when reduced to half price in Tesco.
Run by fun people.
However, two weeks ago I ripped my finger on the screw top and it bled profusely.
They were not interested when I dropped them a polite note with photographic evidence.
Pardon the pun, but screw Jimmy's I've gone to another very similar coffee!

1 sierpnia 2025
Opinia niezależna
Logo Jimmy's Iced Coffee

Odpowiedź od Jimmy's Iced Coffee

Hi Merle, Sorry to hear about your experience - that doesn’t sound good at all. Just to clarify, when you reached out we asked you on Facebook to get in touch with our customer service team directly via email so we could log the issue and look into it properly, but we didn’t hear back.

We always take feedback like this seriously and would’ve been keen to investigate further if we’d had the chance. Appreciate you sharing your thoughts, and we’re glad to hear you’ve enjoyed our iced coffee in the past! Please feel free to reach out to us regarding this issue to info@jimmysicedcoffee.com - thanks so much.

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