The service you receive from Jimmy's is great. Their Customer Service team are brilliant, very quick to respond to any message you send to them. And their Rewards Scheme is absolutely fantastic. Dispa... Zobacz więcej
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Easy to order website. Lovely glasses 😊 upgraded order due to items being out of stock. Quick delivery. Cannot fault. Would highly recommend 😊 thank you
Genuinely worst iced coffee I've tried. Got a free one initially (original) and thought it was off so didn't drink it. Saw a caramel one today in Tesco's and thought we'd give it another go.. absolute... Zobacz więcej
Reakcja na opinię
Have tried various iced coffees in my life but never this one. It was the only one the store sold so I thought I’d try it. It has an absolutely terrible aftertaste, I mean I could not finish it and I’... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
If you’re into truly refreshing Iced Coffee, you’ve come to the right place. We offer a wide range of products for all coffee enthusiasts, with a special emphasis on sustainable packaging and single-origin, Rainforest Alliance Coffee. - Available online and in all major supermarkets!
Dane kontaktowe
Unit 1, 8 Airfield Road, BH23 3TG, Christchurch, Zjednoczone Królestwo
- 01202611364
- info@jimmysicedcoffee.com
- jimmysicedcoffee.com
3,2
Średnia
1 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 93% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Ordered 2 cases on Sunday
Ordered 2 cases on Sunday, arrived Monday afternoon, wow fantastic service free delivery and £10 discount fabulous 5*
23 października 2023
Opinia niezależna
Gorgeous product and nice customer…
Gorgeous product and nice customer service team. Let down by deliveries not working out.
1 września 2023
Opinia niezależna
Still not received my order a week later...
I have been so so disappointed with Jimmys Iced Coffee. I ordered my coffee order a week ago when the weather was crazy hot and I paid for next day delivery as I was so excited to have the coffees and also take a few away with me on my long weekend away to Cornwall! Friday came and I didn't receive my order, and a Royal Mail delivery of Saturday was sent to me. I emailed to explain I was away (which is why I paid extra for my delivery) so I would not be able to receive my order. I then was able to change the delivery date on Royal Mail to Tuesday, this week. Tuesday has come and gone and I still haven't received my order. I have now sent 4 emails and left one review and have not received any replies. The customer service has been so terrible for the last week and such a big disappointment as I genuinely believe you have the best oat iced coffee on the market and I love drinking it. I actually chose to buy from you directly as I was buying it through supermarkets but wanted to support you directly!! I understand things go wrong and you are a small business but the lack of response on emails has been really poor and I have been left with a very bad taste in my mouth.
7 września 2023
Opinia niezależna
Odpowiedź od Jimmy's Iced Coffee
Hey Lizzie, We're so sorry to hear you've had an issues with your recent order.
I understand a member of our team has been in contact with you via email to resolve this and explain that we unfortunately did not receive your emails until a few days later, due to an issue with our email system.
This issue has since been resolved and we're really sorry that your emails got lost in the process. We have also only just seen this review as we now use an alternative review provider.
We do wish we could have acted on this sooner for you and apologies for any disappointment caused. This was never our intention and we always strive for the highest possible service. We are sorry that on this occasion, something obviously went wrong. Thank you for your support with ordering directly. We really appreciate you for choosing Jimmy's, it means a lot to our crew and we hope to provide a better experience for you next time. Please do reach out to us via phone or email in the future and we'd be happy to assist.
Jimmys original iced coffee This is…
Jimmys original iced coffee This is absolutely gorgeous. I didn't know I liked ice coffee until I tried this it was part of a meal deal , lovely smooth tasty coffee and low calorie. I am now hooked !I buy direct with the company website they have amazing offers if you buy 2 or more ,....... I can only say try it you won't be disappointed
15 lipca 2023
Opinia niezależna
Amazing coffee!!!
Amazing coffee, tastes great (I tried the caramel flavour) and ordered from the tiktok shop and they even sent some little cute things like a keyring!
10 maja 2023
Opinia niezależna
Jimmy’s Mocha & Caramel
Jimmys has always been my go to cold coffee and it is simply fantastic!
I recently purchased 2 crates off of the the website which I found out about and was amazed at how easy it was to navigate, the simplicity of the transaction and generous delivery options offered!
I purchased my favourite the mocha and the caramel which I’ve seen in BP before.
The brand is simply fantastic and we will certainly be reordering 😊
Thank you!
35217
6 maja 2023
Opinia niezależna
I thought that the coffee tasted… Amazing!
I thought that the coffee tasted delicious, and I loved that branding!! Everyone should try the new caramel flavour
19 kwietnia 2023
Opinia niezależna
I absolutely love Caramel flavour
I absolutely love Caramel flavour - everyone must try it!
17 kwietnia 2023
Opinia niezależna
Unreal selection of Iced Coffees
Unreal selection of Iced Coffees. Have tried the Regular, Oat, Caramel and Mocha! All are amazing!
23 marca 2023
Opinia niezależna
Odpowiedź od Jimmy's Iced Coffee
Luke, you rock! Thanks for the ace reviews, it means a lot that you're enjoying our stuff. Have a great day!
Best by a mile
Love, love, LOVE this iced coffee, it’s the best on the market by a mile. I’ve tried pretty much every brand out there and nothing else compares.
I’ve just bought a case of the extra shot and I start every day with one.
Please keep doing what you’re doing and I will remain a loyal customer!
12 marca 2023
Opinia niezależna
Odpowiedź od Jimmy's Iced Coffee
So stoked to hear you're loving our stuff! Thank you so much for your kind words, it really means a lot to all our crew. Have a great day!
10/10 customer service
Ordered a case that had a few cans damaged by DHL (not the companies fault) and mentioned it on a survey they sent, yesterday I got a parcel from Jimmy's with 4 more cans and a note apologising for the damaged cans even though it wasn't their fault, best customer service I've come across before
27 stycznia 2023
Opinia niezależna
Odpowiedź od Jimmy's Iced Coffee
Thank you for the kind words James. Sorry for the initial damaged cans, I'm pleased to hear you received the additional ones we sent you. Thanks again!
Giving a support to take some drinks…
Giving a support to take some drinks for my personal challenge
24 stycznia 2023
Odpowiedź od Jimmy's Iced Coffee
Good Luck Edgar!
Odpowiedź od Jimmy's Iced Coffee
Thanks Joanne! This means a lot.
Great Coffee Amazing Customers Services
9 stycznia 2023
Odpowiedź od Jimmy's Iced Coffee
This is great to hear, thank you Sean.
Fast delivery
Fast delivery! Great product just in time for Christmas iced baileys coffees 🤩
21 grudnia 2022
Odpowiedź od Jimmy's Iced Coffee
Sounds delicious. Thanks so much for the review and Happy New Year Diana!
Love Jimmy’s
Love Jimmy’s. Tried it at a cycling event where they were, loved the taste so bought some. Now a regular buyer and my son can’t start his 4am shifts without his can of Jimmys!!!
16 grudnia 2022
Odpowiedź od Jimmy's Iced Coffee
Ha ha! This is great to hear. Thanks for the cracking review Andy!
Great service
Great service. Delivered in 48hrs when we had horrendous weather. Well done Jimmy's and DHL deliveries. This is for part of a Christmas present. The recipient loves Jimmy's Iced Coffee and I know this will be gift will be appreciated.
16 grudnia 2022
Odpowiedź od Jimmy's Iced Coffee
Great to hear they were received in time for Christmas. We hope they loved their Jimmy's present! Thank you Heather and Happy New Year.
Great company
Great company, great product and great customer service when needed. Easy website and efficient process.
12 grudnia 2022
Odpowiedź od Jimmy's Iced Coffee
Thanks so much for the kind words. Have a lovely Christmas, Jane!
Fast delivery and beautifully packaged
Fast delivery and beautifully packaged. Great service!
13 grudnia 2022
Odpowiedź od Jimmy's Iced Coffee
Thank you Judy, have a wonderful Christmas!
Odpowiedź od Jimmy's Iced Coffee
Thank you Richard, have a great Christmas.
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