Each parcel of jigsaws that I receive seem to get better. They are all so exciting & interesting to do. Plus this time they arrived by Royal Mail, so there wasn't the worry of them not turning up... Zobacz więcej
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Good service and quick delivery. My wife is a keen jigsaw lover so I’m a regular customer here. Competitive prices and wide selection of products. I particularly value their no quibble returns and exc... Zobacz więcej
Reakcja na opinię
It is very easy to navigate the website and place your order. I received my jigsaws very quickly and they were very well packaged. The Courier service similarly could not be faulted.
Parcel was as described, and of good quality. Well packed , so jigsaw box wasn’t crushed. Was kept informed of delivery, which was quick and efficient. Jigsaw arrived two days after ordering
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Jigsaw Puzzles Direct was founded in 1999 and prides itself on excellent customer satisfaction and quality products. We have now shipped over 1 million jigsaw puzzles throughout the UK and across the world making us probably the largest independent jigsaw retailer!
Dane kontaktowe
Unit 28-29 Shires Bridge Business Park, Easingwold, York, YO61 3EQ, York, Zjednoczone Królestwo
- 01347 666955
- info@jigsawpuzzlesdirect.co.uk
- jigsawpuzzlesdirect.co.uk
4,9
Doskonała
29 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 69% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Easy to use website
Easy to use website. Prompt delivery. Polite and cheery driver who gave me time to get to the door.
1 maja 2026
Excellent service
Although I wasn't at home when the delivery was made the parcel was put in my safe place
25 kwietnia 2026
Good choice .excellent choice
.excellent choice , but wish they did more Big 500 . Colours are clear , device was excellentb
24 kwietnia 2026
You chose to send my jigsaws with Evri
You chose to send my jigsaws with Evri, a company whose delivery people are not reliable. Because I live up 2 flights of stairs with no lift they don,t deliver to my door. Recently they left them in an outside cupboard which is used for the recycling. It is never locked and anyone can go in and take whatever they like, they could take my parcels and I would not know . I am in the middle of a complaints procedure with Evri and DPD at the moment. I also have health problems and I do not want to have to go up and down the stairs when I do not need to, especially when delivery people do not want to do their job properly . Another factor is they don,t even bother to ring my bell because they know they are leaving my parcels in the wrong place which is not at my front door !
30 kwietnia 2026
Odpowiedź od Jigsawpuzzlesdirect
We did not use Evri as the courier for your order. With this order we used DPD as the parcel was heavier than usual. We have previously sent to you using DPD and Royal Mail. I can see that your parcel was delivered by DPD within 48 hours of ordering.
Easy to order and delivered swiftly
24 kwietnia 2026
Have used jigsaw puzzles direct a few…
Have used jigsaw puzzles direct a few times now and found them 100% reliable with a quick delivery and always well packaged.
Highly recommended.
29 kwietnia 2026
Excellent service from start to finish
My order was despatched promptly and arrived next day as requested. It arrived well packaged and the goods were exactly as displayed on the web site.
I will definitely use this site again.
29 kwietnia 2026
My mother's lovely jigsaw
I bought this jigsaw for my mother who is very fond of doing jigsaws during colder months. Ravensburger pieces are thick and well cut. This is what she likes. My mother is 89 and very good at jisaws!
15 kwietnia 2026
Good quality fast deliver
16 kwietnia 2026
Prompt delivery of exactly what I…
Prompt delivery of exactly what I ordered. I was impressed with the careful packaging, to ensure that nothing was damaged.
16 kwietnia 2026
Excellent service
16 kwietnia 2026
Ordering and delivery of the jigsaw was…
Ordering and delivery of the jigsaw was quick.
However, the box arrived damaged and was unacceptable as a gift for my Grandson's birthday. Jigsaw puzzle direct immediately sent a replacement and asked me to donate the damaged boxed one to be charity shop.
Excellent customer service.
14 kwietnia 2026
Pieces missing on two puzzles
The ordering and delivery were fine but ordered 4 puzzles and two of them had one piece missing I am 85yrs old and my jigsaws are always on my board not moved can only think they were not in there in the first place never had this problem before do not know how to send for new pieces so will be careful about ordering any more the two puzzles were Rest and relaxation Our Man shed two great puzzles
8 kwietnia 2026
Odpowiedź od Jigsawpuzzlesdirect
Thank you for your review. We always encourage customers to reach out for us when they have an issue. Our email address and telephone number are on our website. Had you contacted us regarding this issue, we would have helped to get this resolved.
Always had really good service
Always had really good service, they keep you updated throughout the process. The puzzles are packed really well, customer service excellent.
13 kwietnia 2026
Very helpful and polite ladies at…Customer Services
Very helpful and polite ladies at Customer Services. I always phone now to order my puzzles. Great puzzles, just wish that there were more 250/300 large piece puzzles to choose from.
My one gripe is that you have increased the amount that would allow free postage from £50 to £40. I find it difficult to get to that amount every time that I order.
16 kwietnia 2026
Great selection of puzzles
Great selection of puzzles at reasonable prices,hassle free easy ordering system, we'll packaged and quick delivery.
9 kwietnia 2026
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