Jianhui London (online store) Recenzje 

500
Wynik TrustScore: 4.5 na 5

4,7

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I'm in love with my purchase - I think Jianhui is extraordinary, finds beauty in things other would discard and creates amazing objects we can all wear and enjoy. Life is too short to be boring, so wh... Zobacz więcej

Oceniono na 5 z 5

Each time I receive a parcel from Jianhui I’m surprised yet again how much more beautiful the jewelry is in real life. Even at the peak of his flash sale, Jianhui suggested and carried out the modific... Zobacz więcej

Oceniono na 5 z 5

What a brilliant shop with wonderful staff. I’ve just received my parcel containing Jianhui’s unique and exceptional jewellery and I’m over the moon. A huge thank you from Switzerland.

Reakcja na opinię

Oceniono na 4 z 5

Still can’t believe how fast Jianhui ships from the UK to San Francisco! That continues to be great. As far as the necklaces I purchased, though the design was ingenious, the actual worksmanship was... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Projektant biżuterii
  2. Sklep ze sztuczną biżuterią

Napisane przez firmę

FROM HIS FIRST PIECE , made from broken vintage items found at London’s Portobello Market, Jianhui has been creating versatile sustainable fashion from recycled and upcycled materials for almost two decades. His hand crafted wearable art is loved not only by style icons such as Iris Apfel and celebrities like Lily Tomlin, Dame Prue Leith but also prestigious art museums such as MoMa, Museum of Contemporary Art in Chicago and Museum of Art and Design in NYC runs a special exhibition for Jianhui’s sustainable designs on Earth Day every year. Sustainability is not a trend, but a mission to use resources well and help make our planet greener. This belief is central to everything he does, with his recycled leather collection winning a sustainability award at the NY Now show and his ‘Aqua’ collection being made entirely by hand from recycled plastic bottles and newspapers. Jianhui’s designs and the way he recycles materials have been used as examples in Smithsonian’s text book about climate and sustainability for its worldwide youth education. Jianhui has also been invited for a talk at the Climate School of Columbia University during the Climate Week in 2023. And above all, his designs are flamboyant, playful and simply JUST BEAUTIFUL.


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

500 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,7

Wszystkie recenzje

(500)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 166

Napisz recenzję
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Oceniono na 1 z 5

Not delivered

Ordered a necklace 2 June and still waiting. I ordered something from China(!) same day and it arrived a week ago. The necklace I ordered is for an event end of this week and seems I'm not getting it on time and too late to order smth else :((((

5 czerwca 2025
Logo Jianhui London (online store)

Odpowiedź od Jianhui London (online store)

Dear Nataliya,

I'm so sorry to hear that the necklace hasn't been delivered yet. But it should't be a reason for you to give us a one-star review:

1. We shipped your order on time with post office service which is what you paid for. If you need it urgently, our UPS Express service would be much faster, usually it's next day to NYC and within 2-3 working days in Europe or Australia.
2. I replied your email right after I got it.

The reason for the delay of your order might've been the Dutch customs. Since Brexit, the Dutch customs have been very difficult. Sadly it's not something that we could control.

Our Online store was launched in 2020, at the beginning of the pandemic. In the last 5 years, we use post office to ship some of our orders every day, so far we only had one order to an US customer lost in the post. And we re-sent another necklace to the customer after she confirmed that the necklace didn't arrive 3 weeks after we dispatched it.

I understand your frustration at this kind of situation, but gave us a one-star review for something that wasn't our fault is not fair.

I hope the necklace will arrive safely and please do let us know if it gets lost in the post.

Kind regards
Jianhui
Jianhui London
www.jianhui.london

Oceniono na 5 z 5

Just thrilled with my Hendrix collar

Just thrilled with my Hendrix collar. Unique, sustainable and pure fun.

9 czerwca 2025
Logo Jianhui London (online store)

Odpowiedź od Jianhui London (online store)

Dear Ms. Carleton

Thank you so much for your review!

So happy to know that you like the Jimi Hendrix necklace and support sustainable designs! Having been making sustainable designs from recycled materials for over 20 years, we hope that there will be more and more people like you to choose sustainable fashion and keep our planet green.

Millions of thanks again!

Keep well.

Jianhui
Jianhui London
www.jianhui.london
Instagram: JianhuiLondon
Facebook: Jianhui London

Oceniono na 5 z 5

Perfect

Excellent service- Everything wrapped well and sent in a tamper proof box sealed perfectly.Beautiful Jewlery!

27 maja 2025
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Odpowiedź od Jianhui London (online store)

Dear Laurie

Thank you so much for your review!

We're thrilled to know that you enjoyed our customer service and like our designs!

Millions of thanks again!

Keep well.

Jianhui
Jianhui London
www.jianhui.london
Instagram: JianhuiLondon
Facebook: Jianhui London

Oceniono na 5 z 5

MANY THANKS!!!

VERY honest and helpful!!!!! MANY THANKS!!!! EXELENT PRODACT!!!

19 maja 2025
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Odpowiedź od Jianhui London (online store)


Dear Ms. Bystritsky

Thank you so much for your review!

We're very happy to know that you enjoyed our customer service and like our designs!

Millions of thanks again!

Keep well.

Jianhui
Jianhui London
www.jianhui.london
Instagram: JianhuiLondon
Facebook: Jianhui London

Oceniono na 5 z 5

Great necklace!

19 maja 2025
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Odpowiedź od Jianhui London (online store)


Dear Ms. Wimmer

Thank you so much for your review!

We're thrilled to know that you like the necklace!

Millions of thanks again!

Keep well.

Jianhui
Jianhui London
www.jianhui.london
Instagram: JianhuiLondon
Facebook: Jianhui London

Oceniono na 5 z 5

Got lots of compliments on my earrings

Got lots of compliments on my earrings. Better than expected.

13 maja 2025
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Odpowiedź od Jianhui London (online store)

Dear Laulina

Thank you so much for your review and huge apologies for the delayed response! I don't know how I missed your wonderful review!

So happy to know that you the earrings are better than your expectation and got lots of compliments!

Millions of thanks again.

Jianhui
Jianhui London
www.jianhui.london
Instagram: JianhuiLondon
Facebook: Jianhui London

Oceniono na 5 z 5

I love my jewelry

I love my jewelry. Your customer service was great and oh my fast shipping. I will shop with you again. Thank you!

5 maja 2025
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Odpowiedź od Jianhui London (online store)

Dear Ms. Beatty

Thank you so much for your review and huge apologies for the delayed response!

We're thrilled to know that you love the jewelry and enjoyed our customer service and our speedy shipping!

Looking forward to hearing from you soon!

Millions of thanks again!

Keep well.

Jianhui
Jianhui London
www.jianhui.london
Instagram: JianhuiLondon
Facebook: Jianhui London

Oceniono na 5 z 5
Logo Jianhui London (online store)

Odpowiedź od Jianhui London (online store)

Dear Ms. Stump

Thank you so much for your review and huge apologies for the delayed response!

We're thrilled to know that you like the item and enjoyed our customer service ! This is a wonderful feedback! We appreciate your time!

Looking forward to hearing from you in the future!

Millions of thanks again!

Keep well.

Jianhui
Jianhui London
www.jianhui.london
Instagram: JianhuiLondon
Facebook: Jianhui London

Oceniono na 5 z 5

Step up and step out with Jianhui and wonderful you!

First: The design sense cannot be beat: Elegant and bold. They are for stepping out and confidently stepping up your style game. Next: The dad and son design team invite you to imagine your best and most confident self expression. I love the designs that throw caution to the wind as well as those that are quiet, colorful, and sophisticated. Finally: They are intelligently designed for grab and go.

27 kwietnia 2025
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Odpowiedź od Jianhui London (online store)

Dear Lorraine

Thank you so much for your review and huge apologies for the delayed response! I don't know how I missed your wonderful review!

So happy to know that you like our designs! It was great to meet you at the trunk show and we hope to see you again next time at the museum.

Millions of thanks again.

Jianhui
Jianhui London
www.jianhui.london
Instagram: JianhuiLondon
Facebook: Jianhui London

Oceniono na 5 z 5

Purchased on-line and at pop-up

Purchased on-line and at pop-up. Easy process on-line and earrings arrived in good time. Pop-up was a fun experience with lots of opportunity to try on items and talk to Jianhui.
The use of discarded materials was an important consideration in purchases

30 kwietnia 2025
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Odpowiedź od Jianhui London (online store)

Dear Jeanne, it was so nice to meet you at MAD. Thank you so much for supporting sustainable fashion. We believe with your support, our planet will be a greener place!
Many thanks again!
Jianhui
Jianhui London
www.jianhui.london

Oceniono na 5 z 5

Excellent customer service

When the item I wanted was sold out at the MAD trunk show, Janhui's assistant graciously offered to have one shipped to me directly. It arrived a week later and it's lovely. Such personal and warm customer service! The jewelry, as always, is well made and beautiful. Thank you.

30 kwietnia 2025
Logo Jianhui London (online store)

Odpowiedź od Jianhui London (online store)

Dear Ms Zogby, thank you so much for your wonderful review! We are very garteful for visiting us at MAD. So happy to know that you like the bracelet!
Best regards
Jianhui
Jianhui London
www.jianhui.london

Oceniono na 5 z 5

Jianhui is the GOAT

Jianhui is the GOAT! He can take one look at you and know intuitively with his consummate design aesthetic what perfectly completes your look. I trust him with his impeccable taste to know what I need.

27 kwietnia 2025
Logo Jianhui London (online store)

Odpowiedź od Jianhui London (online store)

Dear Katy, thank you so much for your wonderful review! So happy to know that we have the same taste!
Thank you so much for supporting sustainable fashion as well. It's people like you who make our planet greener.
Best
Jianhui

Oceniono na 5 z 5

Recycle jewelry, beautifully crafted.

Jianhui and his partner were both charming, and made it easy to shop. I have amassed a number of pieces from their collections.

27 kwietnia 2025
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Odpowiedź od Jianhui London (online store)

Dear Verna, thank you so much for your review! It's a pleasure to serve you! So happy to know you are enjoying our designs!
Best regards
Jianhui
Jianhui London
www.jianhui.london

Oceniono na 5 z 5

My experience was amazing because I had…

My experience was amazing because I had purchased the earrings and necklace (which I love)! Now I have a complete ensemble!

23 kwietnia 2025
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Odpowiedź od Jianhui London (online store)

Dear Ms. Farris, many thanks for your review. So happy to know that you are enjoying our designs.
We look forward to hearing from you soon.
Best regards
Jianhui
Jianhui London
www.jianhui.london

Oceniono na 5 z 5

Great service!

Hi
Jianhui, it is always a pleasure to work with you! This time he helped me purchase the items needed to do a repair on a necklace.
Prompt service and shipping.
Thank you,
Lisa Borgatti

15 kwietnia 2025
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Odpowiedź od Jianhui London (online store)

Dear Lisa, many thanks for your review! It's always such a pleasure to serve you!
Look forward to hearing from you soon!
Jianhui

Oceniono na 4 z 5

My experience was great

My experience was great. Website was easy to navigate. It will help to know the fit of jackets.

24 marca 2025
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Odpowiedź od Jianhui London (online store)

Dear Ms. Byrom, many thanks for your review! Glad to know that our website is easy to navigate. We shall take your advice and add more details of the sizes for our ready to wear pieces. Many thanks for the advice!
Best regards
Jianhui

Oceniono na 5 z 5

FreudeThe Team is very helpful and friendly

The Team is very helpful and friendly

10 marca 2025
Logo Jianhui London (online store)

Odpowiedź od Jianhui London (online store)

Dear Ms. Richnow, thank you so much for your wonderful review! We are very happy to hear that you enjoyed our service! Hopefully when you received our designs tomorrow, you will love them!
Looking forward to hearing from you!
Jianhui

Oceniono na 2 z 5

Item does not match picture

The necklace I received does not look like the picture. It has way too much red. Think you sent the wrong item. I would like to return it.

3 lutego 2025
Logo Jianhui London (online store)

Odpowiedź od Jianhui London (online store)

Dear Ms. Kotowski,

I'm sorry to hear that the color didn't meet your requirements. We did send you the right colour: Hand gilded red with gold. Please check the description.

We hand painted the hearts in red first, then gilded them with gold sheets. It's impossible to make all the pieces the same. That's also the beautify of hand made pieces, comparing to machine made ones.

About this, we also make it very clear on our website as we hand make most of our designs from recycled materials, we can't guarantee all the pieces for the same design will be the same.

Yes, of course, you can return it to us. We have our return policy on our website. I shall also get back to you by email about where to return the necklace, too. We just arrived in NYC and got to go for a meeting now. Talk to you soon via email.

Kind regards
Jianhui
Jianhui London
www.jianhui.london

Oceniono na 5 z 5

Great Experience

The necklace is as described and quite pretty with great expertise noted for the composition and creation. The delivery was timely and without difficulty.

20 stycznia 2025
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Odpowiedź od Jianhui London (online store)

Dear Jan, many thanks for your review! So happy to know that you enjoyed our service!
Look forward to hearing from you soon!
Jianhui

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