Arrived well packed. Bought Owl and pussycat in a pea green boat. Delightful charm, well made and rich in detail, just like the example on website. Glad I found this company. Have just purchased more... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Jewelaus were quick and efficient with delivery and the actual goods looked just like they did on the pics. Great quality
A gorgeous mix of nostalgia inspired and original designs. Some of the charms, such as Jemima and the Forest Amazon Tree Frog, are real statement pieces that can be worn on their own. The charms are g... Zobacz więcej
Reakcja na opinię
Love the products but it took way too long for shipping. Bought as a gift but took nearly a month to arrive so it was too late
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Jewel Aus, we may not be a large corporation, but we take pride in being personal and approachable. We are committed to resolving your concerns, appreciating your feedback, and addressing any frustrations with care. When you reach out to us, you’re not just a customer—you’re a mother, father, daughter, or son, and we see you as part of our extended community. We believe in human connections, not just business transactions. Let’s work together to create moments of joy.
Dane kontaktowe
Australia
- jewelaus.com
4,6
Doskonała
49 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Beautiful charms
Beautiful, high quality charms, received quickly, well packaged. Good company, highly reconmended
22 maja 2026
Odpowiedź od Jewelaus
Thank you for your lovely feedback! We're so pleased that you love your charms and that they arrived quickly and well packaged. Your recommendation means so much to us. Thank you for supporting Jewelaus!
Excellent quality silver charms creating nostalgia and magic…
Excellent quality silver charms creating nostalgia and magic. Outstanding customer service ensuring customers are happy with their products. Unique opportunity to see the charms evolve from original art work to completed product . Very happy customer
25 maja 2026
Opinia niezależna
Odpowiedź od Jewelaus
Thank you so much for your beautiful review! We’re incredibly grateful for your support and kind words. Creating charms that bring nostalgia, magic, and meaning to our customers is exactly why we started Jewelaus.
It means so much to hear that you’ve enjoyed seeing the journey from the original artwork through to the finished charm — we love sharing that creative process with our community. Thank you again for being such a valued customer, and we can’t wait to create more special pieces for you in the future
Beautiful and Distinctive Charms
A gorgeous mix of nostalgia inspired and original designs. Some of the charms, such as Jemima and the Forest Amazon Tree Frog, are real statement pieces that can be worn on their own. The charms are great quality and have a beautiful finish. They use environmentally friendly packaging but still wrap everything thoughtfully, it's like opening a gift. Customer service is also top notch. I am looking forward to seeing more of their original designs.
2 maja 2026
Opinia niezależna
Odpowiedź od Jewelaus
Thank you so much for this wonderful review! We’re so happy you love the mix of nostalgic and original designs — hearing that charms like Jemima and the Forest Amazon Tree Frog stand out as statement pieces truly means the world to us.
Odpowiedź od Jewelaus
Thank you so much for your lovely review! We’re so happy to hear you loved your charm and had a great experience with our communication and service. Your support truly means a lot to us, and we hope to create more pieces you’ll love in the future
Extremely approachable
Extremely approachable with very prompt responses via web chat. Absolutely lovely charm. Very quickly delivered to Glasgow, well packaged.
21 kwietnia 2026
Odpowiedź od Jewelaus
Thank you so much tommy for your lovely feedback! We’re so happy to hear you loved your charm and had a great experience with our customer service. It’s wonderful to know your order arrived quickly to Glasgow and safely packaged. We truly appreciate your support and hope to see you again soon!
I really appreciated being advised that…
I really appreciated being advised that Paddington wasn’t being made anymore and only a few left. I was able to get a couple more for my Granddaughters. Delivery was only a few days too which was great.
21 kwietnia 2026
Odpowiedź od Jewelaus
Thank you so much jenny for your kind feedback! We’re so glad we could help you secure a few more Paddington charms for your granddaughters before they were gone. It’s wonderful to hear the delivery arrived quickly as well. We truly appreciate your support and hope your granddaughters love their charms!
Odpowiedź od Jewelaus
Thank you so much, Krysztof, for your lovely feedback! We’re delighted to hear you were happy with the fast delivery, communication, and the appearance of your charm. Your support truly means a lot to us, and we hope to see you again soon!
Thanks love them
Thanks, the items arrived quickly. All in their own envelope inside a small box tied up with string. inside the postage box The items were all of top quality & look lovely. So happy. Brought from this company many times.
2 kwietnia 2026
Odpowiedź od Jewelaus
Thank you so much Michele for your wonderful feedback and continued support! We’re delighted to hear your charms arrived quickly and that you enjoyed the packaging and quality of the items. It truly means a lot to us that you’ve chosen to shop with us many times. We hope you continue to love your charms and look forward to sending you more in the future!
The charm broke within 3 days
2 kwietnia 2026
Odpowiedź od Jewelaus
Pendant charms do require care while wearing, as they will snap off if caught or snagged. Sadly, this feedback is the first we are hearing of this as sadly, you chose not to reach out to us. And that is a sad outcome as we are easily contacted.
Odpowiedź od Jewelaus
Hi wayne thank you so much for your kind feedback
Odpowiedź od Jewelaus
Thank you so Much. Deidre i have to say i love the rabbit charm also he is very cute. Much love for your time and comment from all at Jewelaus
Odpowiedź od Jewelaus
Thank you for your feedback. Much love from all at Jewelaus
Odpowiedź od Jewelaus
Thank you for your feedback. Much love from all at Jewelaus
beautifully made jewellery
Loads of great, beautifully made pieces to choose from, all at really great prices and with very friendly, professional communications.
17 lutego 2026
Odpowiedź od Jewelaus
Thank you, Johnny, your kind words and review are greatly appreciated. Much Thanks from all at Jewelaus
New Charms
I'm happy with this product. Postage took a little longer than previously. Charms are good quality. I'm sure the girls will love them.
5 lutego 2026
Odpowiedź od Jewelaus
Sorry it took longer, Maggie, sadly, not something we have total control over Aus post can be really quick or not so quick. But thank you for letting us Know and Much love in return for the Feedback its always appreciated
Great quality and service.
Great selection, service and communication. Everything I have purchased has been absolutely lovely. I especially love the the new handbag. I chose the teddy bears and the amount of room inside is amazing. The quality is great.
5 lutego 2026
Odpowiedź od Jewelaus
Thank you, Keryn, your feedback is very much appreciated, and i send a little love back to you in return for your time and kindness :)
Good quality items
Good quality items, would recommend Jewelaus.Quick delivery.
Thank you :)
2 lutego 2026
Odpowiedź od Jewelaus
Thank you so much for your support in this feedback. Your time is greatly appreciated. Much love in return from all at Jewelaus
Old fashioned experience
The personal attention I received made my shopping experience a delight, coupled with the wonderful quality of the charms, I’ll definitely be a return customer.
15 listopada 2025
Odpowiedź od Jewelaus
Thank you so Much for such a kind review. We always give thanks for your time and effort to make a review. Much love from us all at Jewelaus
Beautiful, unique, quality charms.
I have bought multiple charms over the past 12 months, and they are beautifully crafted and unique. They fit perfectly on my Pandora bracelet. Although they are very affordable, the quality is great.
28 stycznia 2026
Opinia niezależna
Odpowiedź od Jewelaus
Thank you, Brooke. Your kind review is worth more than gold itself. And thank you for taking the time to help us with these words, much love in return from the Jewelaus Team
Another home run by Jewel Aus
A seamless purchase. The quality of the product. Packed with care. Prompt delivery. And each item true to it's advertised image. Very happy indeed.
17 stycznia 2026
Odpowiedź od Jewelaus
Lucille thank you. Feedback is worth a lot to us but it also warms my heart when people take the time from their lives to show support
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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