AWFUL. I've been a JP user for many years however over time it has just become unusable everything is behind a paywall. Literally the only useful feature left from this app is mobile posting but I a... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I'm in contact with their support seeking an answer for a single technical question about how Jetpack Social works. The first person who replied tried to be helpful, but then the ticket went to a hast... Zobacz więcej
What was once a great suite of apps for Wordpress has turned into one massive nickel and dime money grab. They have slowly revoked access to the core of Jetpack and put it behind a paywall. The wh... Zobacz więcej
I love Jetpack because I can use just what I need from the modules. I particularly like the AI assistant - it helps me to improve my content. I also use the Newsletter feature which is great.... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
The ultimate WordPress plugin for security, backups, site performance, and growth tools. Create content with Jetpack blocks, start a newsletter and grow your subscribers. Create better content with AI.
Dane kontaktowe
60 29th Street, 94110, San Francisco, Stany Zjednoczone
- support@jetpack.com
- jetpack.com
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Changed to a paid service
Changed to a paid service. I guess we're back to analytics.
Need to pay to use it?
Useless customer service
For some reason, my self hosted main domain has been removed from my WordPress account, but not my two self hosted subdomains. I tried reaching out to Jetpack to find out why this has happened and how to get my main domain re-added, but they refuse to do anything remotely helpful
GARBAGE ……. Pack
GARBAGE …….. took them that long to respond properly that once they did, I lost any actionable back ups to my site. Now I have to call a web person to come in in to do the fixes. Atleast £200 THANKS, Unprofessional Jet Pack
Jetpack CRM remains my go-to CRM for…
Jetpack CRM remains my go-to CRM for WordPress, it's super convenient in wp-admin and has all the features I need, (nearly).
Easy to speed up your site
Easy to speed up your site
I've always appreciated Jetpack, it's easy to use and it just works. But I love their new plugin Jetpack Boost. You get a simple dashboard with a few toggles. Spend 5 minutes and your site is faster. This also impacts SEO because Google cares about that sort of thing. Love it!
Thieves
Jetpack AI took money from my ATM card.
Without my consent while the service is still uncompetitive even after the payment.
Terrible service and no support.
Thieves!
No support I have issues with my stats…
No support I have issues with my stats and they only send me an article that everyone can find
This is for Jetpack BACKUP
This is for Jetpack BACKUP, a PAID portion of Jetpack. Jetpack backup was difficult to set up, consistently received emails saying it was not set up, etc. At one point I set up an FTP and the program allowed malware onto my site and I had to pay to have the malware removed. After multiple hours of work to get the site set up with backup I started seeing backups. Then they stopped creating backups less than a month into the service. When I logged in it had been nearly a month since the last backup. They stopped creating backups because they have an arbitrary policy to keep 7 backups, which exceeded the storage limit. I worked for days to reduce the size of my site. They want more money to re-start the service. This is very dishonest. Instead of deleting older backups so that the newer backups could fit within the 10GB storage space I purchased, they stopped backups. This is not how they explained the program - very deceitful. And my emails generate responses for me to purchase more storage space, rather than for them to reduce the number of backups that they are storing. BAD BUSINESS PRACTICE!!! Do not trust this service - I like Jetpack, but do not purchase any plan for Jetpack Backup.
This plugin does NOT work
This thing does not even remotely work and moreover, it creates so much work trying to get it to work. The thing never connects to Twitter for any lengthy period of time. The plug in wont even connect to 11 of the sites on one platform. The Thing disconnects every few hours on another server. It stops working on a totally other server. Every morning, we have to log back in to every account and reconnect it if it even connects in the first place. I cant believe this thing is for sale and most of all, the false sense of security is awful. Nothing about this plug in works and the people that run it, blame anything else but the app itself. This is an open source work in progress to be redundant plug in and product. this is not a finished product. The fact that its for sale has got to be illegal. They cant get the free one to work 24 hours a day. Let alone a paid version which is the same thing anyway. We have paid version and we use free versions. They do not work. Not ever. The thing has never even worked one time for a full 24 hours span of time. And, this is an automated platform. that’s not automated. you have to do more work than not. Its horrible. And, their customer service or developer do NOT care about it. Trying to figure out how it works or how to get it to work has cost this company so much money and so many wasted days. Only to get to the point where it still does not work. not ever. not even one time has this worked. You want to see how pathetic this company is because they just washed their hands of it. I told you that they do NOT care. They dont care. look at this and have you ever heard of this happening ever in the history of commerce? They try to sell this thing that clearly does not work and they dont care.
Kellie (Automattic)
Oct 19, 2022, 16:08 UTC
Hi there,
Thanks for following up with that information. Unfortunately, there's nothing we can do on our end as long as XML-RPC is loading a 404 error. That is something happening on your web server, so we do not have access to resolve the issue. You should be able to see the 404 error demonstrated here if you try to load the file:
If our troubleshooting suggestions did not lead to resolving the issue with XML-RPC, then the next best step would be to contact your web host for further assistance. Jetpack will not be able to connect to your site until the XML-RPC file is accessible.
Best,
Kellie
Happiness Engineer
Jetpack • Akismet • VaultPress
Would you like to help Jetpack become better?
Sign up for a Customer Research Interview to give our research team your ideas!
schade
schade, dass wordpress features, die eigentlich standartmäßig implimentiert sein sollten in dieses plugin auslagert...
Schade
Schade, eigentlich sollten die Features des Plugins standartmäßig in WordPress integriert sein und nicht hinter einer Pay-Wall versteckt werden
Lite sega på att hämta upp leveransen…
Lite sega på att hämta upp leveransen från butiken, men det har jag förståelse för p.g.a Corona och att det precis varit black friday. Men personen som lämnade paketet var trevlig.
Highly disappointing
After several months of signing up for backup, I don't get any backup and only get emails daily to inform me that backups could not be done. Support or contact is virtually non-existent. I have spent several nights looking for a number or chat to speak to someone but all in vain. To say the least, highly disappointing. I do not recommend
Misleading pricing listed on plans…
Misleading pricing listed on plans page.
Monthly plans are listed but not actually available, when you get the checkout as it reverts an annual subscription.
Contacting support gets you nowhere as they just tell you the pricing page is wrong and that annual payment is the only option.
Very poor customer service.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








