DO NOT USE THE WORSE COMPANY I HAVE EVER DEALT WITH They charged us £1000 to disconnect and reconnect our small communal area leaving us without a fire alarm and lights with elderly residents in... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I’ve been working with George over the last few months now and I have been very impressed. Over the years I have worked with people from many major utility providers but none have come close to... Zobacz więcej
Absolutely awful business to deal with, completely unprofessional and if I could give them less than 1 star I would. Moved into a new premises where they were supplying and they refused to se... Zobacz więcej
Contacted Jellyfish through their chat service and then transferred to WhatsApp, was connected to a very helpful advisor named Lillie who dealt with my issue and helped resolve it very promptly. Thank... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Jellyfish Energy is an energy supplier for both commercial and domestic properties. We offer a transparent, tech-led approach to utilities.
Dane kontaktowe
Baird House, Scotswood Road, NE4 7DF, Newcastle Upon Tyne, Zjednoczone Królestwo
- 0345 222 3030
- hello@jellyfish.energy
- jellyfish.energy
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 32% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Luke Farmer (Excellent Service)
Luke Farmer was a great help in onboarding us as a partner, very helpful informative member of staff, very professional.

Odpowiedź od Jellyfish Energy
Incorrectly inputed a meter reading and…
Incorrectly inputed a meter reading and took over £12'000 via direct debit. Despite being told the refund would be 'expedited' it took over week to return the funds. They did however apologise via email (hence not 1 star) but offered no monetary compensation for their gain on interest or inconvenience.

Odpowiedź od Jellyfish Energy
I received support from Toni
I received support from Toni, absolutely first class.
This was a great experience and put to bed any concerns I may have had.
A really good service
Thank you Toni for being so helpful and professional

Odpowiedź od Jellyfish Energy
Had a business meeting today with Ian…
Had a business meeting today with Ian Glasson, I have had nothing but fantastic experiences with Ian, whenever I need assistance Ian is always on hand to help, very thorough and efficient.
I cant thank him enough, and I look forward to working alongside him in the future.

Odpowiedź od Jellyfish Energy
Thank you Paul and the team at…
Thank you Paul and the team at Jellyfish for their great work on an issue that I experienced onboarding customer. There were huge issues regarding non onboarding fee which Paul managed to rectify in a timely and efficient manner that ended up being an excellent result for the end user, who is very happy.
Nice One Paul!

Odpowiedź od Jellyfish Energy
Well Informed at all Times
The team have been excellent over the years. Keeping us up to date with our contract. In addition, the customer service in relation to our invoicing has been excellent. Finally, they have saved us lots of money and made dealing with them fun. Happy to give a reference upon request. Geoffrey Merchant Chambers Business Centres

Odpowiedź od Jellyfish Energy
Jellyfish Energy go over and above with…
Jellyfish Energy go over and above with a personal touch!
Nothing was too much trouble for Ian Glasson ... and as a newbie, I can assure you, I like to know the far end of everything. His patience was admirable.
I would not hesitate in using Jellyfish Energy again, I was given an amazing introductory 'welcome' rate and the rates that I had secured overall, were just as competitive as the 'Big 6', if not better.
Excellent customer service and local to me... loved the sweets! No brainer...
Thank you again Jellyfish Energy for your continued support :)

Odpowiedź od Jellyfish Energy
Amazing company
Amazing company! Paul & Ben go above and beyond each day to help find the most competitive prices possible. There is no customer "to small" for Jellyfish. Really nice honest people and they provide an awesome service. Thank you

Odpowiedź od Jellyfish Energy
Paul Brannan is always happy to help…
Paul Brannan is always happy to help with any issues we have had.

Odpowiedź od Jellyfish Energy
Jellyfish have a been a great company…
Jellyfish have a been a great company to work with and I look forward to working with them in the future.

Odpowiedź od Jellyfish Energy
i wish if i could give minus star with…
i wish if i could give minus star with this fraud company they are in the business with not any good intention , my change of tenancy is still in process with them like 2 two month and because its a restaurant they use significant amount of electricity and gas and they are ripping me off in out of contract rate, customer service are rude and bully . i feel bad who is in contract with them

Odpowiedź od Jellyfish Energy
Terrible Experience with Jellyfish Energy Company
Terrible Experience with Jellyfish Energy Company
I had a very negative experience with Jellyfish Energy Company for my business energy needs. They took a deposit from me, and now they are demanding an additional £693.16 even though they haven't supplied me with any energy yet. I'm still with my old supplier.
When I spoke to their collection manager, Thomas, he was extremely rude and unhelpful. He even told me to go ahead and complain to whoever I wanted, showing a complete lack of professionalism and customer service.
I strongly advise against using Jellyfish Energy Company. They seem more interested in ripping off customers than providing a reliable service. Save yourself the trouble and choose a more reputable energy supplier.

Odpowiedź od Jellyfish Energy
Very good service and excellent…
Very good service and excellent customer service , George help our company alot and always he give us best advices and service, Recommend it this company to all.

Odpowiedź od Jellyfish Energy
Very bad customer services and online…
Very bad customer services and online they are not replying on time taking so much and wasting the time over the their advisor is so bad and not listening properly recommendation zeroooooo

Odpowiedź od Jellyfish Energy
Never had an issue
Never had an issue, easy to reach by phone or email.

Odpowiedź od Jellyfish Energy
Good experience so far with this…
Good experience so far with this company never had any issues with payments. Customer service team always happy to help and good & flexible rates

Odpowiedź od Jellyfish Energy
Worst Company
Worst Company, Worst Experience Do not sign contract with this company these guys are fraud

Odpowiedź od Jellyfish Energy
Avoid signing a contract with them
Avoid signing a contract with them. This jellyfish company is a bit like a fraudulent company .They are very bad company. They charge you a lot, they cut your electricity for a small amount. There is no notice to come to your shop your shop to cut off your electricity. Even when you pay off their debt, they change your debt and say you have to pay more if you want your electricity back. It is unreasonable and charged randomly. I advise everyone not to use this rubbish company. They are not cheaper than a big company.

Odpowiedź od Jellyfish Energy
It's a very garbage fraud company
It's a very bad company. It charges 300 pounds a month. What ever summer or winter.There is no notice to come to your shop to cut off your electricity, and you have to pay 1,000 pounds to reinstall it. It's unreasonable and charges randomly.I advise everyone not to use this garbage company, and it is not cheaper than a big company. Everyone should be cautious.This jellyfish company feels a bit like a fraudulent company.if you don’t pay they want money they will cut off you power.

Odpowiedź od Jellyfish Energy
Easy Energy Company
Great company so far, recently signed up to Jellyfish and the whole thing was a very easy experience unlike switching in the past. Called in to speak to somebody and they were very useful and helped me out immediately.
Doświadczenie Trustpilot
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