Product received quickly and whilst I originally waited on a response to a customer service message that went unanswered, the team at The Jedi Archives were quick to come back to me on a Sunday no les... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Really pleased to find a replacement for my Mando mug at The Jedi Archives. Some careless Jawa smashed my original at the office, so was happier than a Mudhorn in Bantha Poodoo when I saw it fo... Zobacz więcej
I had some technical issues whilst preordering, but it was easy to get in touch with them through messenger and it was all sorted in a day. Delays come with the supplier but was kept up to d... Zobacz więcej
As soon as the product is available to ship the items are sent out with unique effective packaging and delivered within 48 hours. The products choice is excellent,and the pricing is superbly compet... Zobacz więcej
Informacje dotyczące firmy
- Sklep kolekcjonerski
- również w kategorii:
- Sklep z figurkami
- Sklep z grami
- Sklep z wyposażeniem do domków dla lalek
- Sklep z zabawkami
Napisane przez firmę
Our mission is to make collecting anything Star Wars as fun, easy, accessible and fair to all, whilst giving the best service from the Core Systems to the Outer Rim. Come and check out the Archives next time you drop out of hyperspace! We pride ourselves on being for collectors, by collectors which is why we are always trying to find new ways to make things easier, whether by changing the way we keep you updated or by offering you multiple ways to pay regardless of your budget. From Hasbro's Black Series to Hot Toys, we've got you! Oh and we are always open to ideas so if you think there's some we can do better then we'd love to hear about it. You'll find us on Instagram and Facebook and you can subscribe to our newsletter to keep in the loop. May the Force be with you!
Dane kontaktowe
The Jedi Archives, Suite 301 Antelope Walk, DT11HX, Dorchester, Zjednoczone Królestwo
- 01305594280
- info@jediarchives.store
- jediarchives.store
4,8
Doskonała
581 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 66% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od The Jedi Archives
Hi Roy, thanks for choosing the Archives and for leaving us a review. MTFBWY
Odpowiedź od The Jedi Archives
Hey Luke, thanks for leaving us a review, glad we could help. MTFBWY
Amazing
Definitely trust this site if you are skeptical, figure was sold out everywhere i looked but i found it here for a very good retail price and it arrived very quick and before Christmas which is perfect
20 grudnia 2023
Opinia niezależna
Odpowiedź od The Jedi Archives
Hi Jake, thanks for choosing us and MTFBWY
Superb service yet again from Jedi…
Superb service yet again from Jedi Archives.
Please be sure as soon as Hot Toys deliver, Jedi Archives process and ship out all the items as swiftly as possible.
Basically outstanding service, and thank you Jedi Archives.
Merry Christmas and a prosperous New Year in 2024.
18 grudnia 2023
Opinia niezależna
Odpowiedź od The Jedi Archives
Hi Andrew, thank you the kind words and taking the time to leave a review. Enjoy the goodies and we hope to see you again soon. MTFBWY
Good Service but needs to improve communication
My Hot Toys order finally arrived today after pre ordering over a year ago. For first time buyers just be aware that hot toy orders can take a very long time.
Overall the Jedi Archives has been very good and the payment spread system was an incredible idea and worked great. My only issue was that communication was really poor.
Over the year I had sent multiple emails requesting an update on what was happening with the order and never once got a reply. I honestly thought I was getting scammed at one point.
Eventually I did end up ringing the store and the guy on the phone was very friendly and explained the whole process of ordering from hot toys, usually they are updated on a window on when to expect a batch of orders to arrives. He also explained there might be some issues with the email and they would look into it.
Skip half a year later, we got past the expected release window so I emailed again with a different email to try get an update and again was met with silence.
At this point I just decided to be patient wondering if I would ever get my order.
Skip to this week, 1 year, 3 months after putting in my order, I got a text saying that my order was dispatched, within two days and my package has arrived and the statue looks great!
Overall was a good experience but could really work on that communication!! Thanks for the statue!
15 grudnia 2023
Opinia niezależna
Odpowiedź od The Jedi Archives
Thanks for leaving us a review Alex and great to hear you love the Scarlet Witch figure. We appreciate your feedback as we also want to improve and we've been looking into better ways to keep in touch as email is notoriously unreliable.
We've been working on a new communication system which will go live in the new year, which will making communication from both sides much easier. Hot Toys are one of the trickiest due to the nature of ETAs be updated regularly and hopefully some tweaks to our pre order system will help keep you in the the loop.
All the best and Merry Christmas!
Quick processing and prompt delivery
4 grudnia 2023
Star Wars fans well catered for.
I have a Star Wars fan for a kid who has been talking my ear off about a character I have never heard of. I didn't expect he had been made into a figure but he had but everywhere I looked was sold out or pre orders. I stumbled upon the Jedi Archive by chance and I was not disappointed. A fantastic selection with reasonable delivery costs. It came carefully packaged in mint condition and on time. I especially liked the care that obviously goes into making sure your stuff gets to you safely which is rather rare in some big name chains. This will be my go to store from now on.
4 grudnia 2023
Opinia niezależna
Brilliant communication every step of…
Brilliant communication every step of the way, fantastic product for any Star Wars fan. My Son-in-law will love it as was on his wish list
29 listopada 2023
Came super fast and in good condition.
Product arrived quickly and in perfect condition, no complaints at all.
27 listopada 2023
Excellent delivery service.
26 października 2023
Jedi Archives are one of my No.1 place…
Jedi Archives are one of my No.1 place to go.
Reasons
A. Fanatic online experience
B. Customer Service is the best ever experienced. Email, message or on the phone they great to deal with.
C. Parcel is presented and well packaged with sealed tape printed with ‘JediArchives’ and a little sticker to say who packed parcel.
For me this goes along way.
Keep up excellent work
MTFBWY 👍🏻
2 listopada 2023
Good UK company to buy Hot Toys
can’t complain. They delivered as promised. The item I bought from the Jedi archives arrived on time, well packaged, and I couldn’t be more happy about it.
The communication about preorders could be improved. Overall, 5 stars!
2 listopada 2023
premium format
Ordered a premium format statue that I paid off using their flex pay program, paid it off everything went smooth Ben was really really helpful and tried his best communicating with me (I probably got on his nerves with all my requests for updates) it came an it’s perfect!
Couldn’t be happier and recommend them enough.
10 listopada 2023
Opinia niezależna
I’ve bought two items separately and…
I’ve bought two items separately and each time the service was impeccable.
From the regular shipping updates to the secure packaging, not to mention the various delivery & payment plan options.
Not in a hurry?
Choose standard delivery.
Gotta have it in 48 hours? They’ve got you covered.
Want to spread the cost? No problem.
3 listopada 2023
Opinia niezależna
Great products and service
1 listopada 2023
I love this website and would…
I love this website and would recommend.
The only downside is they never responded to any messages.
However, will continue to use them
2 listopada 2023
Odpowiedź od The Jedi Archives
Hi Lisa, thanks for leaving us a review and great to hear you are a big fan of the site. We can’t find any messages under your name or order number but please get in touch if you need something from us. Please feel free to pick up the phone if there’s something you need, especially if you are expecting an email as we usually find Sith Lords control junk mail filters! MTBFWY
Great care taken
Everything was wrapped immaculately and I got really good prices for what I got
30 października 2023
As described. On time.
27 października 2023
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.