The service was great very fast delivery and an excellent product still learning all the features on the phone and Android 14. I'll do a more thorough review later. I would like a good motorcycle moun... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Bought for an elderly lady who cannot use smart phones but wants to keep in contact with friends abroad using WhatsApp The WhatsApp interphase is awful, however it’s the best out there for a du... Zobacz więcej
Reakcja na opinię
Easy to order online. Delivered in promised time. Phone is simple and does what someone needs, intuitive menus, no gimmicks. Since it can float also good outdoors. Battery could be bigger but it has a... Zobacz więcej
Reakcja na opinię
No complaint with the phone or the service given when purchased. Just disappointed it didn't come with a charger,just a lead. My opinion. It's like buying a wheelbarrow without a wheel.
Informacje dotyczące firmy
Napisane przez firmę
The home of the JCB Toughphone, Tough Tablet and other JCB phone accessories. We pride ourselves on making your tech tougher and more rugged than you. JCB Phones, Tablets and Accessories will allow you to use your device worry free at all times. Free Delivery. Shop Now.
Dane kontaktowe
Southlands Wybunbury Lane, CW5 7HH, Nantwich, Zjednoczone Królestwo
- support@jcbphone.com
- jcbphone.com
4,0
Dobra
91 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 85% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
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Inni użytkownicy przeglądali również
Words cannot describe.
One of the best tough phones I've had.... I got the thermal phone and yes it had a software issue....but JCB sorted it quick time and are still nice enough to email periodically to see how the new handset is. Keeping me up to date on updates and other tech news. Thank you so much RT and B
5 lutego 2026
Opinia niezależna
Odpowiedź od JCB Phone
Thank you so much for your review, we are always aiming to go over and above for our customers so we are glad you felt that we had done that with your experience of our brand. Many thanks from the JCB Tough Phone Team.
Odpowiedź od JCB Phone
Thank you so much for the valuable feedback, I will share this with the broader team. Kind regards the JCB Tough Phone Team.
Easy to order online
Easy to order online. Delivered in promised time. Phone is simple and does what someone needs, intuitive menus, no gimmicks. Since it can float also good outdoors. Battery could be bigger but it has a very good indicator changing colours and USB C for charging. Very practical device.
29 grudnia 2025
Odpowiedź od JCB Phone
Thank you so much for the valuable feedback and review, we will share this with the NPD team. Many Thanks Amanda and the JCB Tough Phone Team.
Not fit for purpose.
Unfortunately the plastic caddy is to flimsy i was unable to get my Sim card to fit without filling one of the edges, after trying to fit the Micro SD card for 30 minutes the card cracked.Customer Service was disgusting in all the emails between myself, saying that I was doing something wrong and that they have not encountered from other customers these problems. I had to send two screenshot of the Consumer Rights Act 2015 ,about I am dissatisfied with the mobile phone, eventually the gentleman agreed to that I could return it and get a full refund included the return postage.
1 października 2025
Opinia niezależna
Odpowiedź od JCB Phone
Sorry to hear that you did not have a great experience Arthur, we are always striving for 110% customer satisfaction so thank you for sharing your thoughts so we can aim to do better.
Many thanks the JCB Tough Phone Team.
Straightforward transaction
Easy online ordering. The item arrived promptly and as described. I had a couple of questions afterwards and the customer service team answered everything very satisfactorily. Excellent experience. Thanks!
11 listopada 2025
Odpowiedź od JCB Phone
Thank you so much for sharing your valuable review, The JCB Tough Phone Team.
JCB Basic Phone
ALL VERY GOOD THE PHONE WAS DELIVERED OVERNIGHT (AT NO EXTRA COST) WAS ABLE TO USE MY SKY-CONTRACTED SIM IN THE HANDSET, MY SAVED NUMBERS ALL AVAILABLE ON THE HANDSET, GREAT BATTERY LIFE, BASIC PHONE {BUT THIS IS WHAT I WANTED} ALL VERY GOOD,ALTHOUGH IT WAS A 'VIRTUAL' CHAT TO MY SUPPLIER, THEY ALL SEEMED VERY NICE AND PROFESSIONAL.
THANK-YOU
DAVID SWANN
NTHH. NOTTINGHAMSHIRE
CONTACT No. 07488345493
11 listopada 2025
Odpowiedź od JCB Phone
Thank you so much for sharing your valuable review much appreciated, The JCB Tough Phone Team.
Roy was a great help.
9 października 2025
Odpowiedź od JCB Phone
Thank you so much for sharing your valuable review, Roy and The JCB Tough Phone Team.
Odpowiedź od JCB Phone
Thank you so much for sharing your valuable review, we really appreciate you taking the time to do this. The JCB Tough Phone Team.
Quick and efficient customer service.
29 września 2025
Odpowiedź od JCB Phone
Thank you so much for sharing your valuable review, The JCB Tough Phone Team.
Excellent customer service
I seem to keep breaking phones. I was looking at these phones but had a few queries the customer services replied to my emails straight away and were very helpful. I bought the phone and so far it's working, easy to use and robust.
29 września 2025
Odpowiedź od JCB Phone
Thank you so much for sharing your valuable review, The JCB Tough Phone Team.
A very very very basic phone
A very basic phone - user manual very poor - the phone was difficult to use. I could not find out how to use punctuation marks in text messages etc
29 sierpnia 2025
Odpowiedź od JCB Phone
Sorry that you were not fully satisfied with your talk and text device. Thank you so much for sharing your valuable review. We will share it with the product team, The JCB Tough Phone Team.
Good value, perfect fit.
My phone cover arrived on time, fitted perfectly, felt comfortable in the hanf and appears to offer very good protection.
26 sierpnia 2025
Odpowiedź od JCB Phone
Thank you so much for sharing your valuable review, The JCB Tough Phone Team.
Two weeks and still no receipt for the…
Two weeks and still no receipt for the phone after requesting it on two occasions
10 lipca 2025
Odpowiedź od JCB Phone
Thank you so much for sharing your valuable review, sorry if we were slow on the admin side as a small but growing brand, we are always striving for fast delivery and 110% customer satisfaction. The JCB Tough Phone Team.
Bought for an elderly lady who cannot…
Bought for an elderly lady who cannot use smart phones but wants to keep in contact with friends abroad using WhatsApp
The WhatsApp interphase is awful, however it’s the best out there for a dumb phone infact. I think it’s the only solid dumb phone that I can find.
She does find it difficult, I’m just praying that she gets better at using it.
It’s a shame mobile phone makers don’t consider the generation who struggle with modern technology
10 lipca 2025
Odpowiedź od JCB Phone
Hi Matt, thank you for your feedback we will share it with our NPD team. Kind Regards the JCB Tough Phone Team.
Odpowiedź od JCB Phone
Thank you so much for sharing your valuable review, The JCB Tough Phone Team.
Great phone
Great phone, great customer service, nothing too much trouble for them. Only snag I bought it for my husband as a work phone but when it arrived, I couldn’t get it to work. They were really helpful and sent a new one out and paid returns to send it back. Second one didn’t work either. Realised it didn’t work with a Smarty SIM card but works fine with O2, as my husband has two phone. We swapped sims. Sorted. Will just say don’t buy if you have a smarty sim. They are working on solving the issue. My husband hates smart phones and has always used a JCB for work, he says he finds them simple to use and loves it.
Thanks guys for being kind, honest and caring. Not many companies like this these days.
9 czerwca 2025
Odpowiedź od JCB Phone
Thank you so much for sharing your valuable review, we are so glad that our company values came across strongly in your interactions with us. Thanks again the JCB Tough Phone team.
Roy at JCB Phones went above and beyond…
Roy at JCB Phones went above and beyond to help me choose the right Tradesmen phone, excellent service.
Thank you.
10 czerwca 2025
Opinia niezależna
Odpowiedź od JCB Phone
Thank you so much for sharing your valuable review, we really appreciate you taking the time to leave it. The JCB Tough Phone Team.
Odpowiedź od JCB Phone
Thank you so much for sharing your valuable review, The JCB Tough Phone Team.
Quite Possibly The Worst Phone Ever
I ordered this phone as a replacement for my 8” year old Dad - he previously had a CAT phone but it wasn’t 4G so was slowly stopping working. We may as well have kept that phone as it would have been just as useful!
There is nothing simple about this phone, at all. You can’t dial out easily, it makes you go through the contacts list first. The buttons are all displaced, no button actually means what you think it does and it’s probably for the best that it’s an indestructible phone because using it makes you want to throw it across the room!
27 maja 2025
Odpowiedź od JCB Phone
Thank you for your feedback we have passed this on to the product team. Many thanks The JCB Tough Phone Team.
wonderfull phone
quick delivery,great phone for people who do not want or cannot use a smart phone.mostly set up straight from the box, a good rugged phone with a 2 year guarantee
6 czerwca 2025
Odpowiedź od JCB Phone
Thank you for your fantastic feedback, we really appreciate it! Many thanks The JCB Tough Phone Team.
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