Jane Brooks Law Recenzje 

34
Wynik TrustScore: 4 na 5

3,9

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Not sure why previous reviews have been negative. Our experience has been the total opposite. We used Rachel Watkinson and her team at Priory Park for our 2 house sales and subsequent purchase and th... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

What a disgrace of a company NOTE FOR PREVIOUS REVIEWER EMILIO - if you can see my message and are happy to get in touch, please can you reply back. We have been scammed also out of a massive deposi... Zobacz więcej

Oceniono na 5 z 5

Absolutely would recommend Jane Brooks law Hedon to anyone. Lindsay and her team are brilliant, from start to finish. We where always kept up to date every step of the way, any questions by myself and... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Excellent service. Understanding, friendly and pro- active to my situation. I am very pleased with how they handled everything. Diane really went the extra mile to help me. I couldn’t ask for more, wo... Zobacz więcej

Informacje dotyczące firmy

  1. Usługi prawne

Napisane przez firmę

Jane Brooks Law was built on the belief that there was a need for a modern company with traditional values. Since establishing the business in 2007, we have expanded across Hull and the East Riding of Yorkshire, with offices located in Hedon, Cottingham and Hull. Jane Brooks Law promote high standards and professionalism in the work we do and can assist you with Residential Conveyancing, Commercial Conveyancing, Private Client work (including Wills, Probate, Inheritance tax advice, Trusts, Lasting Powers of Attorney, Deputyship and Court of Protection Orders), Business Advice and other ad-hoc services (including ID certification and Statutory Declarations). Our commitment to providing a dependable and friendly tailored service, offering clients an exceptional service standard is proven in our accreditation with the Conveyancing Quality Scheme (CQS).


Dane kontaktowe

3,9

Dobra

Wynik TrustScore: 4 na 5

34 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,9

Wszystkie recenzje

(34)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 4

Napisz recenzję
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Oceniono na 5 z 5

Excellent service

Excellent service. Understanding, friendly and pro- active to my situation. I am very pleased with how they handled everything. Diane really went the extra mile to help me. I couldn’t ask for more, would definitely recommend.

28 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

Conveyancing service

Paul Harrison did our conveyancing. He is very experienced and knowledgeable and a specialist in his area of law. Very friendly, explains legal processes simply and answers queries promptly. Would highly recommend his service.

26 września 2025
Opinia niezależna
Oceniono na 1 z 5

We had an awful experience with this…

We had an awful experience with this company. We didn’t directly employ them but they represented the sellers of the house we purchased.
Their attitude towards customer care was the hardest part. They were hard to get hold of, get replies from, they didn’t take into account accessibility, they were not proactive problem solvers.
Their responses / actions in the process caused significant delays and had no gain for either the seller or buyer, instead kept everything at a standstill.
We found the process incredibly stressful and the majority of that stress was due to them.

30 października 2024
Opinia niezależna
Oceniono na 5 z 5

Great service

Great service, can’t fault them.
I’m very happy with the time frame when selling my house. I dealt with Diane and Emily who were great. Holderness Road branch. Quick to respond to my emails.
These are far the best conveyancing solicitors I’ve used. I’ve used several over the years.
Very fair fees. I would recommend and use again.
Pleasant experience.

11 lipca 2025
Opinia niezależna
Oceniono na 5 z 5

Highly recommend Paul Harrison and Lilli Grigg

I have had the pleasure of dealing with both Lilli Grigg (wills) and Paul Harrison (conveyancing). Lilli's expertise and knowledge on complex matters were invaluable in ensuring mine and my husbands wills are 'water tight' and Paul we have dealt with on two occasions both for purchasing and re-mortgaging, both times of which have been excellent and Paul's knowledge is second to none in the conveyancing world, especially on complex matters. The team at Jane Brooks including their assistants and reception staff have also been very helpful when dealing with.

2 czerwca 2024
Opinia niezależna
Oceniono na 5 z 5

Highly recommend Paul Harrison

Highly recommend Paul Harrison, Nicky Clark and the team at Jane Brooks Law. They dealt with a complicated property transaction incredibly well and when things went wrong following an issue with our buyer they rectified matters with speed and professionalism.

28 maja 2025
Opinia niezależna
Oceniono na 1 z 5

One word: avoid

I’ve had lots of terrible experiences with Jane Brooks. No attention to detail and susceptible to mistakes. You’ll be busy checking their work if you go with them ensuring they’re doing their jobs correctly. Avoid.

13 listopada 2024
Opinia niezależna
Oceniono na 5 z 5

Highly Recommend Mr Paul Harrison at Jane Brooks Law, Cottingham

Paul Harrison was my conveyancer for both my sale & purchase.
I have entrusted my business with Paul for many years now & would never go to anyone else!
Paul is highly knowledgeable, professional & deals with matters in a timely manner, particularly on this occasion when I had a tight deadline for completion.
His colleague Nicky & long standing staff member Julie, both excellent at their work in supporting Paul.
Thank you all! Highly recommend & as I said earlier, I wouldn’t go to anyone else!

29 sierpnia 2024
Opinia niezależna
Oceniono na 1 z 5

Terrible

I feel frustrated and emotionally drained when even writing about my experience with this company. I had a terrible experience. Communication was soo poor,
Don’t advice using this company .
Keep away from them don’t waste your money.

14 czerwca 2024
Opinia niezależna
Logo Jane Brooks Law

Odpowiedź od Jane Brooks Law

I am sorry you feel this way. Please don't hesitate to send an email to our Complaints Manager, Laura Gibb to discuss this further. She will be happy to help you. Thank you JBL

Oceniono na 1 z 5

Irresponsible firm

I feel frustrated and emotionally drained when even writing about my experience with this company. I had a terrible experience. Communication was soo poor, I had to ring them a million times and most times they were busy and I had to call again and again. If you send an email, you will get a response after a week if you are lucky. They tend to evade responsibility and procrastinate works as much as they can and they say they are busy but why do they accept new customers then?

23 sierpnia 2023
Opinia niezależna
Oceniono na 1 z 5

Worst solicitors ever

Worst solicitors ever, all they keep saying is we are chasing up your client, no advise no information, 6 good months and our sellers finally pulled out, how can you not know a seller would pull out after 6 months, no form of advise, no form of help, no form of doing their jobs at all, they just take your money and waste your time, when someone pulls out you have to repay them if you find another house. They do not care about their customers, I honestly wish I read this reviews before we came to them. They also lost documents. Stay away from them. Some of them on the call even sound very nonchalant and not willing to work

3 lipca 2023
Opinia niezależna
Logo Jane Brooks Law

Odpowiedź od Jane Brooks Law

Thank you for your review.
I am sorry that you feel this way and would like the opportunity to help you, please email me at ljg@janebrookslaw.co.uk I am the Complaints Manager for the firm. Thank you. Laura J Gibb

Oceniono na 5 z 5

Positive experience

Not sure why previous reviews have been negative. Our experience has been the total opposite. We used Rachel Watkinson and her team at Priory Park for our 2 house sales and subsequent purchase and they were great! Good level of communication on all 3 transactions. We found we worked with them easily and they always replied quickly to our queries. Very efficient. I feel if you work with your conveyancer and maintain polite and frequent contact; you help them and you to minimise any shocks along the way! Anyway we are super happy with thia legal firm and will use again!

29 września 2023
Opinia niezależna
Logo Jane Brooks Law

Odpowiedź od Jane Brooks Law

We thank you sincerely for your review. All of our staff work hard to ensure our clients are taken care of throughout the process and we are pleased to see you agree. Thank you for choosing our firm to assist you with your transaction. We wish you all the best for the future. JBL Team

Oceniono na 1 z 5

Please avoid this company

Please avoid this company. I wish I read the reviews before proceeding with this company for my house conveyance. They don't acknowledge emails, asking for irrelevant documents and generally slow with the process.

12 października 2023
Opinia niezależna
Logo Jane Brooks Law

Odpowiedź od Jane Brooks Law

Hi Kay
I’m sorry that the service you have received is less than expected. Please don’t hesitate to contact me direct to resolve your issues on ljg@janebrookslaw.co.uk

Kind regards

JBL Team

Oceniono na 1 z 5

Lack of security

On multiple occasions Jane Brooks Law have had breaches in security when it comes to the handling of personal and financial data, they have lost bank statements sent to them, sent cheques intended for other clients to myself, as well as sending purchase and sale completion paperwork to the wrong address. Failure to give satisfactory responses to why these breaches have occurred. Company has an extremely lax attitude to data protection would not recommend even if these breaches had not taken place. They are slow to respond to correspondence and constantly need chasing to get progress reports. Do not waste your time or money with this company.

22 marca 2023
Opinia niezależna
Logo Jane Brooks Law

Odpowiedź od Jane Brooks Law

Dear Mr Morrow, we are really sorry that you feel disappointed with the level of service you have received. Please do not hesitate to contact us directly in order for us to continue in our efforts to resolve this matter for you. Thank you, Jane Brooks Law

Oceniono na 5 z 5

Fantastic service from Paul Harrison…

Fantastic service from Paul Harrison and the team at JBL in Cottingham. Paul has worked with me on multiple sales and purchases and helped to navigate a very challenging solicitor for our buyers in our recent purchase, 5 stars!

10 marca 2023
Opinia niezależna
Logo Jane Brooks Law

Odpowiedź od Jane Brooks Law

Thank you so much for the fantastic review. We really appreciate all feedback; we will pass on your kind words to Paul and his team. JBL Team

Oceniono na 1 z 5

Jane Brooks - DISGRACE

What a disgrace of a company
NOTE FOR PREVIOUS REVIEWER EMILIO - if you can see my message and are happy to get in touch, please can you reply back.
We have been scammed also out of a massive deposit of a house. Jane Brooks Law are a disgrace and the staff appear to have no level of understanding or empathy and are incredibly unprofessional, especially Jackie from Hedon branch, please never use these.

12 listopada 2022
Opinia niezależna
Oceniono na 1 z 5

Not expected

Disgraceful, security lvery heavily lacking allowing a young couple to be duped out of a massive deposit by scammers posing as yourselves, you should help that couple out towards their deposit they lost and redeem your reputation at the same time, the right thing to do

12 listopada 2022
Opinia niezależna
Logo Jane Brooks Law

Odpowiedź od Jane Brooks Law

Dear Emilio, It doesn't appear that you are a client of Jane Brooks Law. Please contact one of our offices, if this is incorrect to discuss further. JBL Team

Oceniono na 1 z 5

This company has had a security breach…

This company has had a security breach and email accounts hacked… which has resulted in clients losing tens of thousands of pounds.
Their level of service during and post their negligence is disgraceful.
My personal recommendation is they are avoided at all cost and in my opinion the display zero duty of care to clients

28 października 2022
Opinia niezależna
Logo Jane Brooks Law

Odpowiedź od Jane Brooks Law

Dear David, It doesn't appear that you are a client of Jane Brooks Law. Please contact one of our offices, if this is incorrect if you would like to discuss further. JBL Team

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