James Porter & Son Recenzje 

577
Wynik TrustScore: 5 na 5

4,9

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Superb and highly patient staff who allowed me to try the watch on three separate occasions and smiled each time. Lovely folk, very knowledgeable. Zero notes. I can happily recommend this establis... Zobacz więcej

Oceniono na 5 z 5

I was interested in buying a Micromilspec Pilot GMT,m watch, and James Porter & Son are the only UK stockists so I dropped them an email. I received a very friendly and prompt response from Allan, whi... Zobacz więcej

Oceniono na 5 z 5

An absolute pleasure to deal with . Great service from knowledgeable staff. Next day delivery is another bonus. The icing on the cake is my fabulous watch !

Oceniono na 5 z 5

I got both my engagement ring and wedding ring from James Porter and would never go anywhere else. My experience with Sarah today after buying my wedding ring was second to none. She has the patie... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep jubilerski
  2. Jubiler
  3. Naprawa biżuterii
  4. Zegarmistrz
  5. Sklep z zegarkami

Napisane przez firmę

James Porter & Son is a family-owned jewellery and watch specialist with three dedicated boutiques located in Glasgow's world-famous Argyll Arcade. Founded over 160 years ago, it is one of Scotland's oldest businesses and is now in its 5th generation with great-great-grandson Simon Porter at the helm. With a rich heritage spanning over a century, this independent establishment has built an unshakeable reputation as one of Scotland's premier destinations for diamond engagement and wedding rings, high-end jewellery, and luxury timepieces. The name James Porter & Son is synonymous with quality, trust, and impeccable craftsmanship. Beyond the glittering displays, what truly sets James Porter & Son apart is their unwavering commitment to customer service. Knowledgeable and friendly staff offer personalised consultations – in-store and online – guiding clients through the process of selecting or even crafting the perfect piece for any occasion, be it an engagement, anniversary, or a gift to mark a significant milestone. With a premier e-commerce platform, James Porter & Son offers a seamless and intuitive online shopping experience with stringent security measures guaranteeing safe transactions and backed by a dedicated customer support team, ensuring timely deliveries and hassle-free returns. Situated in the bustling metropolis of Glasgow, yet offering an oasis of luxury and serenity, James Porter & Son is not merely a store—it is an experience.


Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

577 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,9

Wszystkie recenzje

(577)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 45

Napisz recenzję
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Oceniono na 5 z 5

Quality jewellers, quality product!

I bought my bracelet on line and the site was easy to navigate all the way through the process. The bracelet was despatched very quickly and was delivered promptly.
The bracelet was well packaged and also in an inconspicuous brown cardboard box. The inner packaging was beautifully gift wrapped and presented. I am absolutely delighted with the bracelet that I bought, it's a quality product sold by a quality jewellers. Thank you James Porter and sons.

16 lipca 2024
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Odpowiedź od James Porter & Son

Thank you for taking the time out to leave us this lovely review. We hope to be able to assist you again in the future :)

Oceniono na 5 z 5

Delighted by the service

Delighted by the service. Quick delivery and well presented. Received it as resized and fitted my wrist almost perfectly. Strongly recommended.

28 czerwca 2024
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Odpowiedź od James Porter & Son

Thank you for leaving us this lovely review. We hope to be able to assist you again in the future :)

Oceniono na 5 z 5

Excellent

Excellent, knowledgable service from Stuart and his colleagues. Highly recommended

6 czerwca 2024
Opinia niezależna
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Odpowiedź od James Porter & Son

Thank you for the lovely feedback Ian! We hope we can assist you again in the future :)

Oceniono na 5 z 5

Exemplary service from start to finish


Exemplary service from start to finish from Jacqueline Henderson. Jacqueline displayed superb attention to detail with a wealth of knowledge and a no pressure sales approach, unlike other nearby jewellers.

Jacqueline helped my partner and I choose an engagement ring and wedding bands. Nothing was too much trouble for Jacqueline as she went through many rings and options with us.

We cannot recommend Jacqueline highly enough and will make her and James Porter and son our first stop for all future jewellery purchases.

If we could we would be giving her 6 stars.

14 czerwca 2024
Opinia niezależna
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Odpowiedź od James Porter & Son

Thank you for this lovely review David! Your feedback means a lot to us and it was a pleasure to assist you with your purchase. We look forward to seeing you again in the future :)

Oceniono na 5 z 5

American tourist, treated like family

I'm an American with a fondness for watches. There's 2 German brands I've followed for years but have never purchased due to the absence of dealers in America. I'm lucky enough to be on vacation in Scotland and before my trip I reached out to David, the Watch Boutique manager, and told him what I was looking for. One of the watches I was hoping to find, a Sinn 836, was not in stock. David reached out to Sinn and acquired the configuration I wanted on time for my trip. The experience I had at the Boutique was honestly emotional because it's a trip of a lifetime for me and David made it all the more amazing by going out of his way to help some random American who asked him to order a fairly expensive watch based on my telling him I would come get it. My sister and I ended up spending a couple hours in the store and I walked out with 3 new watches. I couldn't be happier with the way David treated us. He and his staff made us feel so welcome it was like chatting with friends in my living room. Except surrounded by an incredible selection of watches. My sister, who had no intention of buying anything for herself, is going to be ordering a clock and a watch when we get home. She's hard to impress and she was extremely impressed with the treatment we received. My time at James Porter & Son was the best retail experience I've ever had.

9 czerwca 2024
Opinia niezależna
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Odpowiedź od James Porter & Son

Thank you so much for taking the time out to leave us this lovely review! We are thrilled we could provide you and your family with a wonderful buying experience. I hope you had a wonderful trip to Scotland, and if you are ever back, please call in again :)

Oceniono na 5 z 5

Nothing but helpful all the way through

David has been nothing but helpful throughout the whole process of aquiring my nomos Tangente special edition. Him and his team were quick to reply to my enquiries about the watch and made the whole process quick and seamless without any hassle whatsoever. Truly one of the best AD experiences I have had. Even when I would be annoying with relentless questions and being a hassle with picking up n then changing to getting the watch shipped, they accommodated for me the whole way through. Cannot recommend them enough for your next watch purchase :)))

4 czerwca 2024
Opinia niezależna
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Odpowiedź od James Porter & Son

Thank you for the lovely review John. So glad we were able to help. We do hope to see you back again in the future :)

Oceniono na 5 z 5

High standards at James Porter & Sons

The team in the Argyll Arcade were fantastic. I brought a watch back to them which had 2 issues and they ensured that it was fixed under warranty. Technically my watch was just out of warranty but they thought the manufacturer should cover the repair regardless.
They were friendly, helpful and bent over backwards to make sure that I received a high standard of service. Although my watch is a very good brand, it’s a work watch and by no means a luxury item, yet I was treated as if I had brought back a Patek Philippe!

18 maja 2024
Opinia niezależna
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Odpowiedź od James Porter & Son

Thank you for taking the time out to leave us a review Andrew. Very glad we could help and that you were happy with the service received. We hope to assist again in the future :)

Oceniono na 5 z 5

You find out how good a business really…

You find out how good a business really is not when things are going right, but when something goes wrong and their response to it. I had a couple of very minor issues with a watch I purchased. Allan at James Porter was very quick, courteous, and caring in his reply. The issues were swiftly corrected and I even received a couple of unexpected small gifts by way of apology, which was a really nice touch! I wouldn't hesitate in buying from James Porter again and would wholeheartedly recommend them to anyone.

14 maja 2024
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Odpowiedź od James Porter & Son

Thanks Chris, Your feedback is very important to us, so we are happy to have resolved this for you and hope we can assist again in the future! :)

Oceniono na 5 z 5

Returning customer

Second time I buy from James Porter from abroad. For that special watch, the deal was concluded in November 2023, and everything goes smoothly until the conclusion. The total experience was very pleasant and David and his team were very responsive and were listening to customer.
I warmly recommend it

2 maja 2024
Opinia niezależna
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Odpowiedź od James Porter & Son

Thank you for the lovely review Bernard! So happy we were able to assist with your special purchases and hope we can again in the future :)

Oceniono na 5 z 5

Extremely happy with my purchase

I received my ring the next day after ordering in perfect condition, packaged well, in a beautiful box. My receipt and other documents inside. Just perfect

23 kwietnia 2024
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Odpowiedź od James Porter & Son

Thank you so much for the lovely review, it really means a lot to us. We hope we can assist you again in the future :)

Oceniono na 5 z 5

So helpful, polite, and professional.

I had a query with a Hallmark on a family bit of Gold. Claire responded within 10 minutes and asked for some Photographs, which I sent. Within the hour, and after closing time, she gave me her professional opinion which put my mind at ease. Very polite, professional and quick response. I will definitely look to use the company again in the future, whether it be for buying, repairs, or advice, great service.

4 kwietnia 2024
Opinia niezależna
Logo James Porter & Son

Odpowiedź od James Porter & Son

Thank you David! Glad we were able to assist with your enquiry. Your review means a lot to us! :)

Oceniono na 5 z 5

Great price on the product

Great price on the product. Really good clarity and correspondence regarding delivery as well.

2 kwietnia 2024
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Odpowiedź od James Porter & Son

Thanks for taking the time out to leave us a review! Happy to help :)

Oceniono na 5 z 5

Excellent experience

Fast delivery, great service +++++
Product delivery was top quality and well presented as promised and described on website. Highly recommended

18 marca 2024
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Odpowiedź od James Porter & Son

Thank you for the lovely review Alex! Glad we could help and hope to do so again in the future :)

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