Many, many years ago as a 14 year old school boy passing the teachers rest room on my way to our science class. A beautiful coffee aroma oozed out into the corridor. That smell stayed with me fo... Zobacz więcej
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This is a great company! I have been purchasing Jamaican blue mountain coffee through this company for many years now, for my Hubby's birthday and Christmas as a wee memory from our Jamaican Honeymoo... Zobacz więcej
Tremendously slick , efficient service from website order. Arrived quickly in huge box for 250g bag. It's a present so the provenance certificates add to the excitement, as will the rather posh lookin... Zobacz więcej
Reakcja na opinię
Brilliant from start to finish excellent product excellent service can’t wait to buy some more
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Selling Blue Mountain coffee, with information about the mountains, roasting, growing and online shop.
Dane kontaktowe
2 London Bridge Walk , SE1 2SX, London, Zjednoczone Królestwo
- 0207 117 2919
- sales@jamaicacoffeetrading.co.uk
- jamaicacoffeetrading.co.uk
4,9
Doskonała
517 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I can’t believe how quickly I received…
This coffee is the best!
I can’t believe how quickly I received my order. I live in Australia and it was received in only a few days. Excellent delivery. Thank you
2 sierpnia 2023
Opinia niezależna
Odpowiedź od Jamaica Coffee Trading Co
awesome, thanks for the heads up :)
Odpowiedź od Jamaica Coffee Trading Co
Thank you Val for the feedback and 5 stars :) We hope to see you online again soon.
Super fast service
Super fast service and written provenance of the beans origin! I'm impressed and of course, it tastes great too!
21 lipca 2023
Odpowiedź od Jamaica Coffee Trading Co
Thanks Martin , i think you are a new customer ? welcome onboard Jamaica Coffee, we hope we can continue to serve you and all our customers well. Thanks again for the feedback. We hope to see you online again soon.
Update - Other Companies should take lessons from JCTC re Customer Service
Ordered coffee on Monday 1 May 2023 and money taken from my account despite me sending two emails and neither of them being answered and ringing them only to get an answer machine I have still not received any coffee and this is now Wednesday 10 May 2023. They used to give good customer services but this is dismal. Their website shows the company is '10 Westbury Limited' (Trading name is Jamaica Coffee Trading Company) and if you look on the Companies House website it shows their 'Confirmation Statement' is overdue.
UPDATE: Jamaica Coffee Trading Co rang me on Friday 12 May and admitted there had been an error and the coffee had not been sent out to me (I don't know, but this could have been because I ordered online on a bank holiday and their systems noted the order as being completed the same day). JCTC refunded my money for the order and sent out what I had ordered plus an extra pack which I received on Saturday 13 May. Mistakes happen and it is not the mistake that causes a lasting problem it is how it is handled and JCTC have now kept me as a customer.
10 maja 2023
Opinia niezależna
Odpowiedź od Jamaica Coffee Trading Co
Thanks AL Gent :) things happen and we are happy it was resolved swiftly :) have a great day and thanks again .
Odpowiedź od Jamaica Coffee Trading Co
thanks Anthony, lets see what we can do on the prices .
Awesome coffee
Awesome coffee. Quick delivery and beautiful authentic packaging. Will order again, never had coffee as good!
18 marca 2023
Odpowiedź od Jamaica Coffee Trading Co
Thanks Miss Morris
Poor Customer Service & Questionable Trading Standards!
Terrible customer service! 30th March, phoned Jamaica Coffee Trading Co on: 0207-1172-919 to enquire about making my first ever order and to ask why the business shows as DISSOLVED on UK Company House? The fellow who picked up responded aggressively, defensive and refused to provide more info. I only wanted to put my mind at rest before spending nearly £200 with them and I'm glad I called up and didn't just make the online order. Something, about this company's trading doesn't add up and I'd like to know why??
30 marca 2023
Opinia niezależna
Odpowiedź od Jamaica Coffee Trading Co
Thank you for your feedback Kenny.
I am the person you spoke to today.
I am still not sure why you wanted so many details from us including Companies House details.
We need to be vigilant in these modern times. We don't sell anything for £200. it's possible you may have called the wrong number ? That can happen sometimes.
Thanks for your feedback.
All the best for the future.
Kindest regards,
Edward
Odpowiedź od Jamaica Coffee Trading Co
thanks Mr Mckenzie
Excellent Service
First time using Jamaica Coffee Trading Co and it was fab. Coffee arrived as expected, well packaged with certificate of authenticity and date coffee was ground, so excellent overall
24 lutego 2023
Odpowiedź od Jamaica Coffee Trading Co
Thanks Anthony we hope to see you online again soon
From ordering on a Monday and getting…
From ordering on a Monday and getting it 2 days later brilliant and a note telling me what time it was roasted and receiving a certificate of trueness from where it was grown keep up the good work lads will be ordering soon
16 stycznia 2023
Odpowiedź od Jamaica Coffee Trading Co
Thanks Alan, JBM Coffee is our life. Great to know we share it with other people. Have great weekend :)
Fast delivery
Fast delivery, great product.
Could only be improved if packaging was plastic free.
22 grudnia 2022
Odpowiedź od Jamaica Coffee Trading Co
Thanks Richard , we are now putting the boxes inside postal bags instead of shrink wrap. Its less plastic and the box is still protected from the elements in transit.
Excellent coffee with service to match
Excellent coffee with service to match.
Buy some, you won’t regret it !
5 grudnia 2022
Odpowiedź od Jamaica Coffee Trading Co
Thanks Mark , happy new year when it comes :)
Absolutely amazing coffee
Absolutely amazing coffee. Came with certificates and further discounts! The second I’ve opened the box, aroma was incredible!!! Really fast delivery, superb service. Highly recommended.
22 grudnia 2022
Odpowiedź od Jamaica Coffee Trading Co
Thanks Joanna , happy new year , thanks for your support over many many years :) xoxo
Review mail arrived but no Coffee yet!!
27 grudnia 2022
Odpowiedź od Jamaica Coffee Trading Co
Hi Roger we are so sorry your order has not arrived as yet . We have just issued a full refund for your order.
Possible that is has been delayed due to the timing of when the order was placed so close to Christmas.
We hope this helps and once again please accept our apologies for any inconvenience caused.
Edward Fraser
jctc
Great price and prompt delivery
9 grudnia 2022
Odpowiedź od Jamaica Coffee Trading Co
thanks Alison happy Christmas
The best coffee in the world .....
The best coffee in the world combined with quick delivery made this a great experience.
19 grudnia 2022
Odpowiedź od Jamaica Coffee Trading Co
Thank you Michael , happy Christmas
Arrived quickly
Arrived quickly. I can't personally rate the product because it was a special treat gift for my daughter.
13 grudnia 2022
Odpowiedź od Jamaica Coffee Trading Co
Happy Christmas Lynda. We hope your daughter enjoys the coffee.
Amazing service
Amazing service. Ordered and received delivery the same time. Thrilled with the purchase
22 listopada 2022
Odpowiedź od Jamaica Coffee Trading Co
Thanks Katie , happy Christmas , sorry for the delayed response. Its been a bit busy for us Edward
Just amazing.
Super fast delivery. Great communication. As for the coffee? It’s unbelievably good!
22 listopada 2022
Odpowiedź od Jamaica Coffee Trading Co
Thanks Nick , such kind words . have a great Christmas Edward
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