I’ve been buying my vape pods from my local shop and when I go on holiday I struggle to buy enough pods to last but now being able to buy them online is so much easier but what’s better is that I’m sa... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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Smooth beautiful flavours easy to manage no dramas and work perfectly I would never go to another vape ever again. Loving the pineapple bananana and spearmint. The fact you can't swap change holders i... Zobacz więcej
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My fault in a way, I did not notice my account details were already filled in with old details such as address and tel . When del address came up with old details I could not change it so asked to d... Zobacz więcej
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Been using ivg products for 4 years now and I must say loving the xl35 its done me 8 days and still going strong 💪 I ordered 35 boxes of 5 of them will last me ages very happy .
Informacje dotyczące firmy
Napisane przez firmę
I Vape Great (IVG) was established in 2016 in Preston, UK, with a vision to become the world’s leading vape brand, known for excellence, innovation, and trust. We want to help millions of smokers around the world make the switch to vaping, through bold flavour, innovative products, and uncompromising quality. IVG is one of the largest international vaping brands, serving customers in 100+ countries. With over 60 awards, we continue to set the industry standard. We’re providing adult smokers a trustworthy, premium alternative to cigarettes. Vaping should be an experience that inspires change and makes switching simple. Unlock exclusive savings and earn points on every purchase by joining our rewards programme today. It's our way of saying thanks for being part of the community! IVG is the adult smoking alternative.
Dane kontaktowe
Acme Vape Ltd, New City House, Floor 6 and 7, 57 - 63 Ringway,, PR1 1AF, Preston, Zjednoczone Królestwo
- customercare@ivapegreat.com
- ivapegreat.com
4,6
Doskonała
741 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 95% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od I Vape Great
Hello Terry,
Thank you for your wonderful review!
We're delighted to hear that you're enjoying our products and that you received brilliant service. Your support means a lot to us, and we look forward to serving you again soon!
Kind regards,
The IVG Team
Odpowiedź od I Vape Great
Hello Daria,
Thank you for your great review!
We're delighted to hear that everything is working perfectly. We really appreciate your support and look forward to serving you again soon!
Kind regards,
The IVG Team
Great product with many flavors
18 czerwca 2026
Odpowiedź od I Vape Great
Hello Rosemary,
Thank you for your wonderful review!
We're delighted to hear that you're enjoying our products and the wide variety of flavours we have to offer. We really appreciate your support and hope you continue to discover plenty of new favourites!
Kind regards,
The IVG Team
The pod kit is fizzing from the start
The pod kit is fizzing from the start. I’ve followed all the troubleshooting guides on the website and still show x3 fault.
18 czerwca 2026
Odpowiedź od I Vape Great
Hello Andrew,
Sorry to hear you’re having trouble with your pod kit; that’s not the experience we want you to have.
If you’ve already worked through the troubleshooting steps and you’re still seeing the fault, please reach out to us so we can help get this sorted for you as quickly as possible. You can contact our team via live chat on our website or email us at customercare@ivapegreat.com and we’ll take a closer look for you.
Kind regards,
The IVG Team
Very easy to use and good quality fast…
Very easy to use and good quality fast service
18 czerwca 2026
Odpowiedź od I Vape Great
Hello Rebecca,
Thank you for your wonderful review!
We're delighted to hear that you found our products easy to use and of great quality, and that you were happy with our fast service. Your support means a lot to us, and we look forward to serving you again soon!
Kind regards,
The IVG Team
Great shopping
16 czerwca 2026
Odpowiedź od I Vape Great
Hello Alex,
Thank you for your great review!
We're delighted to hear you had a great shopping experience with us. We really appreciate your support and look forward to serving you again soon!
Kind regards,
The IVG Team
Odpowiedź od I Vape Great
Hi,
Thank you so much for your fantastic review!
We're delighted to hear that you were happy with our fast dispatch, reasonable prices, and overall service. Your kind words mean a lot to the team.
We really appreciate your support and look forward to serving you again soon!
Kind regards,
The IVG Team
Excellent will use again
Ordered for the first time quick and speedy no mistakes will order from here Everytime now
16 czerwca 2026
Odpowiedź od I Vape Great
Hello Amber,
Thank you so much for your wonderful review!
We're delighted to hear that your first order was a great experience. It's fantastic to know your order arrived quickly, everything was correct, and that you'll be choosing to shop with us again.
We truly appreciate your support and look forward to serving you for many more orders to come!
Kind regards,
The IVG Team
Odpowiedź od I Vape Great
Hello,
Thank you for your wonderful review!
We're delighted to hear that you found our service easy to use and that your order was delivered promptly. We really appreciate your support and are pleased we could provide you with a great experience.
Kind regards,
The IVG Team
Amazing customer service
I had an issue with a product that I ordered. I raised a query online and I was very well looked after by Jade. She called me personally to apologise and to offer a resolution. I knew it was a simple error but was duly resolved by Jade with excellent service. Mistakes happen and service amazing so full 5 stars!
22 czerwca 2026
Odpowiedź od I Vape Great
Hello,
Thank you so much for your kind words and for taking the time to leave this review!
We’re really glad Jade was able to help you and get everything sorted quickly for you. She’ll be really pleased to hear your feedback.
Mistakes can happen from time to time, but we always aim to put things right as smoothly as possible, so it’s great to know you felt well looked after.
We really appreciate your support and the 5 stars ⭐
Kind regards,
The IVG Team
Brilliant company
So many flavours ti choose from and vapes to choose and the website is so easy to use and when ordering it cane so quick highly recommend
18 czerwca 2026
Odpowiedź od I Vape Great
Hello Ross,
Thank you so much for your lovely review!
We’re really glad you’re enjoying the range of flavours and devices, and that you found the website easy to use. It’s great to hear your order arrived quickly too 😊
We really appreciate the recommendation and your support! ⭐
Kind regards,
The IVG Team
Quick delivery…actually deliver next…
Quick delivery…actually deliver next day as advertised!
18 czerwca 2026
Odpowiedź od I Vape Great
Hello Racheal,
Thank you for your fantastic review!
We're delighted to hear that your order arrived the next day, just as advertised. We always strive to provide a fast and reliable service, so it's great to know we met your expectations.
Thank you for your support, and we look forward to serving you again soon!
Kind regards,
The IVG Team
Easy to use and fast
Easy to use and fast, efficient quality service. Value for money and speedy delivery
17 czerwca 2026
Odpowiedź od I Vape Great
Hello Wayne,
Thank you for your wonderful review!
We're delighted to hear that you found our website easy to use and were happy with our fast, efficient service. It's also great to know you feel we offer good value for money and speedy delivery.
Thank you for your support, we look forward to serving you again soon!
Kind regards,
The IVG Team
Odpowiedź od I Vape Great
Hello Shirley,
Thank you for your wonderful review!
We're delighted to hear that you found ordering easy, received a great price, enjoyed our quick delivery, and are happy with your product. Your support means a lot to us, and we're thrilled you had such a positive experience.
We look forward to serving you again soon!
Kind regards,
The IVG Team
Odpowiedź od I Vape Great
Hello Dean,
Thank you for your wonderful review!
We're delighted to hear that you continue to enjoy our service and that your order arrived in less than 24 hours. We really appreciate your continued support and look forward to serving you again soon!
Kind regards,
The IVG Team
Very good discounts easy navigation…
Very good discounts easy navigation though website very quick delivery with dpd would recommend
17 czerwca 2026
Odpowiedź od I Vape Great
Hello Robert,
Thanks so much for your kind feedback, we really appreciate you taking the time to share it.
It’s great to hear you found the website easy to use, enjoyed the discounts, and had a smooth experience with quick DPD delivery. We’re really glad everything arrived quickly and that you’d recommend us.
Thanks again for your support, it means a lot to the team!
Kind regards,
The IVG Team
Great value .Im gutted that you don’t…
Great value .Im gutted that you don’t do raspberry stix flavour anymore .The strawberry sensation is a good flavour.
15 czerwca 2026
Odpowiedź od I Vape Great
Hello Heather,
Thank you for your great review!
We're delighted to hear that you think our products offer great value and that you're enjoying Strawberry Sensation.
We're sorry to hear you're missing the Raspberry Stix flavour. We really appreciate your feedback, and we'll be sure to pass your comments on to our product team for consideration.
Thank you for your support, and we hope you continue to enjoy our range of flavours!
Kind regards,
The IVG Team
first class next day delivery
17 czerwca 2026
Odpowiedź od I Vape Great
Hello Linda,
Thank you for your fantastic review!
We're delighted to hear that you were happy with our next-day delivery. Providing a fast and reliable service is something we take great pride in.
Thank you for your support, and we look forward to serving you again soon!
Kind regards,
The IVG Team
Great website to order from
Great website to order from. Everything I wanted was in stock and delivered 48 hrs later.
15 czerwca 2026
Odpowiedź od I Vape Great
Hello,
Thank you for your wonderful review!
We're delighted to hear that you found our website easy to use, that everything you wanted was in stock, and that your order arrived within 48 hours. It's great to know you had such a positive shopping experience.
Thank you for your support, and we look forward to serving you again soon!
Kind regards,
The IVG Team
It was delivered very quickly and was…
It was delivered very quickly and was very affordable
17 czerwca 2026
Odpowiedź od I Vape Great
Hello Ian,
Thank you for your wonderful review!
We're delighted to hear that your order was delivered quickly and that you found our products to be great value for money. We really appreciate your support and look forward to serving you again soon!
Kind regards,
The IVG Team
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