Internal Revenue Service Recenzje 334

Today, I would like to thank very much Mrs. Johnson Williesaye from IRS with ID number 1003362078. She solved all my problems with IRS and my refunds for 2022, 2023 and 2024 were released. Thank you Mrs Johnson again and again. We need more people like you in IRS. God bless you!! I wish you the best and a promotion for your professionalism. You are competent, patient and more. You relieved me from my frustration.

Fork you irs. I will be among 300,000 more that will never have one thing to do with you again. You are criminals, and we will delete you soon. Forn you

This service is horrible you can't get no help this city of Philadelphia services is trash.

After calling for three days and waiting for hours, I was finally able to reach a customer service agent. This person didn't know how to handle the problem and offered no help. She was also rude and despotic toward me, and she hung up on me when I told her I would report the call. I demanded respect and help for my problem, which has been under review for 7 months.
Erica O Silva

IRS gives bad govt a bad name if that is possible. It was bad enough before DOGE, now easier to talk to or beat one's head against the wall than contacting IRS.

They acknowledged receipt of my 1040X in April 2023 but unable to offer any information on where it is.

The incompetence and uselessness of the IRS is mind blowing. I have one tax form, 5695, and contacted the IRS to answer a question regarding the form. Researched it first and couldn’t find the answer so I embarked on a 90
minute journey, calling the IRS 6 times and experiencing their undeniable incompetence. Three times my call went to the wrong department and each time was advised they cannot transfer me nor can that advise who to contact. Two times I was put on hold and the line disconnected on their end. And the 6th time reached the correct department, and the gentleman asked me a bunch of personal information questions, asked me several times what form I am referencing, asked me what form 5695 is for, put me on hold for 15 minutes and returned to say he cannot answer the question, doesn’t know the answer and I need to research it on my own on their website.

You can't even call these people.I get it your busy,hire more people.Why have a phone number if you can call it.I get a letter saying I owe but,I can't even set up payment play because I have a duplicate account.That doesn't work because there's no way to update your email!!

I only left 1 star because I had to. I filed in February and have not heard anything. You try to call and its a stupid unhelpful phone system. The system says I'll see if I can transfer you. What a waste of time and energy. All I have is questions and would like human interaction. I've called many times and when my call was actually answered the staff member says oh I don't anything in that department, let me give you the number to call. I recite the number and the response yea that's it. What a joke!!!!!

I haven’t received my refund from 2023 ..I am a single mom of a teenage son…I am still waiting on my refund…I used taxpayer advocate and they’re useless..At this point everyone is incompetent you can’t get a straight answer..They keep saying 60 days there is only 12 months in a year…Throw the entire system away..No one knows their job..I don’t know why it’s frustrating..The potus gave these people a platform to be racist on the surface…I don’t get food stamps or any other govt assistance..I work everyday and my tax dollars don’t warrant a refund..Not even a straight answer..This entire system sucks and should be dismantled ….Land of the free…⁉️Not if you’re black ..And that’s a fact ..What a joke IRS and the taxpayer advocate zero stars don’t waste your time !!!!!!

Ms. Stroud, IORS agent #1004366044, provided polite, professional assistance which should be recognized. Ms. Stroud took my call and because of the questions involved, had to review my tax records, which expectedly took time. Ms. Stroud would periodically come back on line to let me know she was still reviewing the documents and hadn't forgotten me. Now days, so many who put you on a phone hold fail to let you know they are still working the issue so you know they haven't died. Thank you Ms. Stroud for your professionalism.

They have prevented me from filing my taxes with all my dependents 2 years in a row. They set up an ID Pin for my daughter and myself without a reason. When we do the ID Verify it doesn't work. This is all just a big wide scam they are running. I am sure many more others are going through this. I did not ask for one and neither did my daughter. Then they refuse to mail it out to us. 2 years now and I have been stolen from. They are a corrupt organization full of fraud and are all about stealing money that I worked. There is no reason to deny me filing my dependent. Might be time to create a group to stop filing taxes if they can't have integrity. I call them and they are unprofessional over the phone. Give no explanation and hang up. The IRS needs to be dissolved.

If I could give 0 stars I would. This is essentially a criminal organization backed by the government, stealing money and holding it forever and making it impossible to reach them. I think the worst of it all honestly is that we can simply communicate using a website, email, calls. It’s all mail. They are living in the 1800s, sending letters by horse. This is embarrassing. They are hiring 80,000 people?!?! They all need to be fired, this organization needs to be shut down by DOGE, and an actual legitimate organization can be put into place .

One of the worst service experiences ever! It is unbelievable to see an organization that is responsible for taxes of the biggest economy in the world is in such shambles.

They mailed me a penalty dated back to 2016 and for a penalty dated back to 2018 which I have already paid. I waited for an hour to talk to someone on their support line and when the call connected, I could not hear the other person on the line.

They need to create a proper process to provide support or outsource this department completely to a responsible party.

They keep sending penalties and charging interest but there is no one to talk to from the IRS!

It is tax time, and We the People, are not allowed access to live IRS Agents? How many people work for the IRS? It used to be where if none of the prompts dealt with your specific issue, that you could say it is something else, placed on hold, and routed to an agent that could help you. Now, you must be very specific as to what you are calling about and if the system does not have your issue in the automated system, you get hung up on. I feel that if we are not allowed to talk to live agents anymore, then DOGE needs to cut back the staff by 50% or MORE since employees are not being bothered by phone calls anymore.

HORRIBLE HORRIBLE HORRIBLE!!!
Number #1003951403 she was disgusting and no help at all! She didn’t help me filling out my payment agreement and had an attitude/sarcastic and was not letting me talk. I hate talking to people with the IRS.

The IRS is holding people's refunds for review on a random basis but why though I file the right stuff every year I have the same amount of dependents. I am counting on this money like many others. It should be an open and shut review on my return. I just don't understand these people. I filed Jan. 17 and was accepted same day. I'm a pather so I have to wait until after Feb. 15th for any movement at all. My return has been on hold since path lifted. This is nuts.

If I could give this 0 stars I would the IRS customer service number I called was just an automated machine I would keep asking to talk to a representative and it said it couldn't understand my command please hang up and try again later, finally called a number waited an hour before I could speak to someone just so they could tell me that it was the wrong department I called than gave me another number to call too called that number and till this day can't get a representative to talk to me wait time is 2+ hrs just so no one answers IRS YOU NEED TO GET YOUR STUFF TOGETHER! BECAUSE WHEN YOU GUYS WANT OUR MONEY OR WE OWE YOU THANNNNNN YOU ARE QUICK TO TAKE ACTION, BUT NOT WHEN WE NEED ANSWERS!!! OUTRAGEOUS!!!

After being on hold for an hour Ms Stump @2:45 must have been having a bad day. She overtalked me. Did not give me a chance to finish answering a question. I had her on speaker my roommate witnessed how calm i was as opposed to how this lady talked down to me. She was very rude. This is not the first time I have encountered this. The IRS has the rudest customer service employees. no matter how nice you are to them they are nasty and degrading to the customer. I am sick of talking to people who think I have to be afraid to express myself because I have to pay taxes. We are adults and deserve mutual respect. If you don't like your job, seek another or get therapy. they should record and monitor every call! this is ridiculous.

I've been trying to contact for almost 42 days about my tax refund I'm about to lose everything I own because of you guys WTH is wrong with you guys seriously pick up your phones and answer when people call or email

Hey how are you if may ask? Would like to thank for trying to aid with taxes in a way. It would be helpful to get an IRS employees e-mail. That way can send pictures because when go in office(s) only can bring in personal identification or tax type forms mobile may be needed. Going through identity theft and makes finances, living situation, and volunteer/work opportunities more complex. Have paid so many fees to DAWSON, federal, and state. Wish the best and gratitude.