Great service and fast shipping! I ordered a blackfin paddleboard plus accessories and noticed after I clicked "pay" that it had auto populated an old address in the shipping... After I reached out ab... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
My experience with IROCKER on my warranty claim was top notch. Brittany was super efficient - compassionate and explained everything in detail. She responded to me in a timely manner and was awesome i... Zobacz więcej
Cant speak for the products as I dont have them yet, nor do I even know how to jidge them, but the customer service from Brittany was fantastic. I ordered some SUPs and needed them delivered quickly,... Zobacz więcej
I've hardly used my board since I bought it 5 years ago, finally get it out for the first time in 2 years and all the glue has some away where the d rings attach. I did some research and there is a kn... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
iROCKER is the premier outdoor sports and lifestyle brand specializing in inflatable paddle boards and floats. Founded in 2013 by co-founder and CEO Steve Elder, iROCKER began as a passion project with a vision to redefine the paddle board industry and build a strong, connected community on the water. Today, iROCKER has grown into one of the fastest-rising outdoor brands, with a portfolio that spans four categories: iROCKER, BLACKFIN, ULTRA™ and iLAND®. As the brand continues to evolve, iROCKER remains committed to delivering top-quality gear designed for both performance and play—whether you’re chasing adventure on a paddle board or unwinding on a float. With innovation, design, and functionality at the forefront, iROCKER’s mission is simple: create products people trust, love, and are proud to experience life on the water with. For more information, please visit https://www.irockersup.com/
Dane kontaktowe
4601 Hollins Ferry Road, 21227, Halethorpe, Stany Zjednoczone
- https://dsdhocg68uhssgx7-55969447990.shopifypreview.com/pages/contact-us
- irockersup.com
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 8% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Bought the model X and am amazed by the…
Bought the model X and am amazed by the high quality and stability of the board. Easy to get used to it and excellent for fishing in fresh and Saltwater. Service is excellent as well, super fast and friendly!
This is my second iRocker SUP in 3…
This is my second iRocker SUP in 3 years. I still use the first one, but like to bring a friend along so I bought another. I am impressed with the improved deck pad. My dog loves to ride along using the board as her launching pad to swim. The deck on the Cruiser is perfect for her.
Question about replacement parts
I had a question about replacement parts and Brittany immediately responded. She also looked further into options to find the best solution for my needs. She was amazing and I'm even more happy with my board knowing the support that is available if anything comes up. Thank you, Brittany!
GREAT PRODUCT AND CUSTOMER SERVICE
I've had 2 iROCKER boards and an electric pump for 4 years. They have been sturdy, durable and have worked flawlessly. Recently, my electric pump died, after YEARS of service, saving my arms for paddling. I called iROCKER to see if there was a was to troubleshoot it, and there really wasn't - so I asked for a discount code, never hurts to ask. AND THEY GAVE ME ONE!!! I did a lot of research before I purchased these boards and pump - I have been thrilled with the performance for all the gear and always recommend the products whenever I take friends or clients out on the water. The boards are super stable and that makes it easy to teach new paddlers. Thank you iROCKER for the great gear, the discount - I'm excited to try out the new portable battery that was bundled with the new electric pump. CHEERS!
I ordered a center fin for I rocker sup…
I ordered a center fin for I rocker sup and received a side fin that I cannot use and when I tried to return it, was told I can't because it would cost $30.00 to ship it, which is ridiculous as it is small and weighs very little. So, now I am out ~$20.00 for a totally useless to me piece of plastic.

Odpowiedź od iROCKER
Great board, great shopping experience
Very easy process to buy a board and other options. Shipping is extremely fast which means I got to use my new board sooner than anticipated!
I am trying to learn the situation of my order US-262527
I am trying to learn the situation of the shipment of my board that I purchased from EU website. I has been a week that being ordered, I just got the confirmation email and haven't get the shipment information yet. I already sent an email to irocker.info but the situation is still same. order US-262527
I wasn't able to order some extras from the EU website and I had to order them from the US website and it is frustrating that I have to pay serious customs and shipment fees. US-262529 & US-262626

Odpowiedź od iROCKER
Great Stand Alone Pump
The new stand alone pump that doesnt need a battery or plug in works excellent and is stronger than using the backup battery. Pretty much pumps the boards up as quickly as the normal pump being plugged into my truck.
The package was damaged and the cup…
The package was damaged and the cup holder is cracked.

Odpowiedź od iROCKER
Really easy to get started
Really easy to get started! However, I wish it came it a quick start instruction guide just to make sure I was doing everything correctly. First trip on the water was a great success!
Best paddle board in the market
I purchased the iRocker All-Around 10' paddle board in July 2022 and made countless great memories with it on the water with friends and family. Unfortunately, it ruptured unexpectedly during a recent beach outing. I reached out to iRocker customer service, and Kyra responded promptly. She was exceptional—handled everything professionally, reviewed my photos, and without any hassle, issued me a brand-new upgraded board.
I’ve rarely seen this level of integrity and commitment to quality. iRocker truly stands behind their product and warranty. I highly recommend iRocker to anyone in the market for a paddle board or accessories. Their gear is well-built, reasonably priced, and backed by outstanding customer service. Definitely check them out.
La experiencia ha sido maravillosa
La experiencia ha sido maravillosa, la mejor garantía que hemos tenido jamás de un producto como este.
Se recomienda al 100%
I love my new board
I love my new board. It’s great for fishing and leisure paddling with my dog
I was just dissatisfied that it did not come with a carry bag as my boards in the past all came with backpacks
The paddle board is awesome
The paddle board is awesome. The car pump is great! The inflatable kayak seat seems cool, but lacking instructions makes it a real pain…I still haven’t really figured out how to properly install it and can find no resources.
fast shipping and great communication…
fast shipping and great communication on when to expect it
Portable battery for iRocker pump…
Portable battery for iRocker pump delivers! As advertised, we get just over 2 SUP fills per charge! Totally worth it!
Service
Answered the phone and willing to help. All too simple, yet rare these days. Thank you.
I was noticing a slow leak in my board…
I was noticing a slow leak in my board and was trying desperately to find where it was coming from. I did the soap test on all of the seams and the valve. I never could find where the leak was coming from, until last Friday, I came down to the dock and noticed that it was significantly deflated.I also saw a complete seam failure of about 2 inches in length. I submitted a video to I rocker and Britney and Kyra were so kind in helping me quickly get it replaced. I was lucky that it was still under warranty.I was very pleased that a replacement came in four business days. I hope this one will last at least three years. Not sure go back to an inflatable in the future, but I am happy with the I rocker
Doświadczenie Trustpilot
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