Every year they charge more and more for policies that have less and less cover. This year I've noticed they are applying new excesses and refusing to pay out for items that should be covered. Example... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Geoff with Irish Life listened to my queries understood exactly what I wanted.He had a deep understanding of Irish Life products and explained everything before any commitment by me so thanks Geoff.
Reakcja na opinię
I've been with Irish life I think about 10 yes, always treated very well with my hospital cover. Cost has gone up so much over the years App could be more user friendly especially when searching for... Zobacz więcej
Reakcja na opinię
A special thanks to Aine Gleeson for her prompt and professionalism in dealing with the mortage protection and financial review l needed assistance with. It was all new to me as a first time buyer and... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Irish Life holds a unique position in Ireland as the only financial group servicing the health and financial needs of people and corporates, through a leading range of pensions and investments, income and life protection, and health insurance. Whether it's making investing simpler, health and wellness easier or retirement plans clearer, Irish Life help more people in Ireland to enjoy a better life today and build better futures.
Dane kontaktowe
Irlandia
- irishlife.ie
3,4
Średnia
226 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 64% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Happy and satisfied person incharge my…
Happy and satisfied person incharge my policy is good Bryan Horan
15 kwietnia 2026
Opinia niezależna
Odpowiedź od Irish Life
Hi Geraldine,
Thank you for your feedback on your Financial Review.
It’s lovely to hear that you had a positive experience dealing with our Financial Adviser. We will share this with your advisor and thank him on doing such a great job.
Best Wishes
Irish Life
Great that I had the same Irish Life…
Great that I had the same Irish Life official that I could contact each time and he always responded promptly and professionally.
7 kwietnia 2026
Opinia niezależna
Odpowiedź od Irish Life
Hi Joanie,
Thank you for your feedback on your Financial Review. It’s lovely to hear that you had an excellent experience dealing with our Financial Adviser.
Best wishes
Irish Life
i am a new customer moving from another…
i am a new customer moving from another provider and there was confusion regarding buy in time which shouldnt have happened and i shouldnt have had to worry about it . after all i had enough on my mind
otherwise once that was clarified excellent
20 lutego 2026
Opinia niezależna
Odpowiedź od Irish Life
Hi Maurice,
Thank you for taking the time to share your feedback. If there is anything else, we can help with please contact customer service at customerservice@irishlife.ie
Best wishes
Irish Life
Ever aspect just flowed from beginning…
Ever aspect just flowed from beginning to completion
11 marca 2026
Opinia niezależna
Odpowiedź od Irish Life
Hi Helen,
Thank you for your wonderful feedback. We are delighted that you were impressed with your financial review.
Best wishes
Irish Life
Everything was done without needing my…
Everything was done without needing my intervention.
3 lipca 2025
Opinia niezależna
Odpowiedź od Irish Life
Hi Ralf,
Thank you for your rating. We’re delighted that you had such a positive experience.
Best wishes
Irish Life
Inefficient processes and repeated delays
My experience with Irish Life Pensions while attempting to draw down my PRSA has been frustrating and unnecessarily prolonged.
I submitted all requested ID and bank documentation at the outset. Despite this, I was later asked to provide the same documents again, with no clear explanation. This duplication caused avoidable delays.
There is no clear ownership of claims. Communication is inconsistent, often repetitive, and does not move things forward. Every query triggers a standard response quoting a 10 working day turnaround, which significantly slows even simple follow-ups.
I was initially told in early February that the process would take approximately 6 weeks. This timeline was not met. Instead, after months of correspondence, I have only recently been informed that payment has been requested, with a further 10–15 working days for processing, and an additional 3–6 weeks for taxable elements.
Accessing one’s pension should not be this protracted or unclear.
Based on this experience, I would recommend that others consider alternative providers for their retirement funds. The process I encountered was unreliable, unnecessarily drawn out, and does not inspire confidence in situations where timely access to funds should be a basic expectation.
10 kwietnia 2026
Opinia niezależna
Odpowiedź od Irish Life
Hi Eleanor,
Thank you for taking the time to share your feedback. We are sorry to learn of the difficulties you had. We would like the opportunity to investigate the issues you raised. Please contact customerservice@irishlife.ie with your contact details so we can follow up with you.
Best wishes
Irish Life
Odpowiedź od Irish Life
Hi Sheena ,
Thank you for your rating and Thank you for taking the time to share your feedback on your financial review.
Best Wishes
Irish Life
From my experience irish life much…
From my experience irish life much better to deal with never had any issues with claims and where always sorted quickly offer much more cover for cheaper than any of the other health insurers
2 marca 2026
Opinia niezależna
Odpowiedź od Irish Life
Hi Mark,
Thank you for your wonderful feedback. We are delighted that you are satisfied with your Health Insurance Policy.
Best wishes
Irish Life
Odpowiedź od Irish Life
Hi Chris,
Thank you for your rating. We’re delighted that you had such a positive experience with our Financial Adviser.
Best wishes
Irish Life
Brilliant company to have health…
Brilliant company to have health insurance with
7 kwietnia 2026
Opinia niezależna
Odpowiedź od Irish Life
Hi Customer ,
Thank you for your wonderful feedback. We are delighted that you are satisfied with your Health Insurance Policy.
Best wishes
Irish Life
Excellent service by Brian Webster
Excellent service by Brian Webster, would highly recommend him in Irish life, so helpful!
30 marca 2026
Opinia niezależna
Odpowiedź od Irish Life
Hi Tina ,
Thank you for your feedback on your Financial Review.
It’s lovely to hear that you had an wonderful experience dealing with our Financial Adviser. We will share this with our Financial Advisor and recognise him on doing such a great job.
Best wishes
Irish Life
Bernard in Irish life was so helpful
Bernard in Irish life was so helpful, friendly, professional, clear and understanding when doing our financial review with us. He offered to do it at a time that suited our busy schedule best. We really appreciated his help and knowledge with everything. Thank you Bernard. F
25 marca 2026
Opinia niezależna
Odpowiedź od Irish Life
Hi Fiona,
Thank you for your rating. We’re delighted that you had such a positive experience with our Financial Adviser. We will share this with our Financial Advisor and thank him on doing such a great job.
Best wishes
Irish Life
Odpowiedź od Irish Life
Hi D,
Thank you for your rating. We are delighted to hear that you were impressed with your financial review and the knowledge demonstrated by your advisor.
Best wishes
Irish Life
Simple &easy, without the expected stress
Every detail was explained fully and all questions posed were answered fully.
20 marca 2026
Opinia niezależna
Odpowiedź od Irish Life
Hi Martin ,
Thank you for your positive feedback and we are delighted that you found the financial review straightforward, stress-free, and fully explained.
Best Wishes
Irish Life
Grateful for good financial advice…
Grateful for good financial advice tailored to my needs and preferences
12 marca 2026
Opinia niezależna
Odpowiedź od Irish Life
Hi Beatriz,
Thank you for your wonderful feedback. We are delighted that you were impressed with your financial review.
Best wishes
Irish Life
They don't cover enough for the fees…
They don't cover enough for the fees they are charging. Only reason we are with them is my husband's company is paying for it but we pay benefit in kind tax and I do wonder what we get for it. I feel every year I ring there is less covered. And the digital doctor is a joke you cannot ever get an appointment always booked up
20 marca 2026
Opinia niezależna
Odpowiedź od Irish Life
Hi Butterfly,
Thank you for your feedback. We are very disappointed to learn that your Health Insurance policy is not meeting your expectations.
We would like the opportunity to address your concerns; can you please contact Escalations@irishlifehealth.ie with your contact details so we can investigate this matter for you.
Best wishes
Irish Life
Excellent service
Friendly and helpful reception, excellent medical consultation and competent technological support
19 marca 2026
Opinia niezależna
Odpowiedź od Irish Life
Hi Pieter,
Thank you for your rating.
We’re delighted that you had such a positive experience with our Health Insurance Team.
Best wishes
Irish Life
Free of problems
6 marca 2026
Opinia niezależna
Odpowiedź od Irish Life
Hi Declan,
Thank you for your rating.
We’re delighted that you had such a positive experience
Best Wishes
Irish Life
Each question follows into the next
Each question follows into the next
18 marca 2026
Opinia niezależna
Odpowiedź od Irish Life
Hi Paul,
Thank you for your rating and thank you for taking the time to share your feedback on your financial review.
Best Wishes
Irish Life
Paul Ketterer one of the most…
Paul Ketterer one of the most professional knowledgable people I have dealt with in my 30 years of senior business meetings
6 marca 2026
Opinia niezależna
Odpowiedź od Irish Life
Hi Patrick ,
Thank you for your amazing feedback. We will share this with Paul and recognise him on doing such a great job. We are delighted to hear this! However, may we kindly ask you to remove Mary’s name from your review? We would prefer if personal information of our employees isn’t shared online.
Kind regards
Irish Life
Doświadczenie Trustpilot
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