Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I had a very fast and comprehensive report. I paid a bit extra for the expedited process to support an auction and got the report within 24h of the surveyor attending. Also had a good discussion with... Zobacz więcej

Oceniono na 5 z 5

Very efficient service. Got booked in quickly and a date set for my level 2 survey. The quote was a good price and the survey was done quickly which I had requested. Very good communication throughou... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

slightly slow on the survey booking but more down to vendor holidays than the surveyor, asked if the report could be expedited due to loss of a week or so, it was done within 24 hours, much appreciat... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

IQS were a pleasure to work with from start to finish. The report came back quickly and helped us save £5,500 by identifying hidden defects. We even had a chance to speak to the surveyor after we rece... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sporządzanie kosztorysów budowlanych
  2. również w kategorii:
  3. Rzeczoznawca
  4. Rzeczoznawca budowlany

Napisane przez firmę

IQS is a Building Consultants and Chartered Surveyors, with over 25 years in the industry. IQS provides local knowledge with nationwide coverage.


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

174 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 28% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 miesiąca

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,6

Wszystkie recenzje

(174)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 99

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Survey at a realistic price

I booked IQS for a level 2 survey on a new property. (Zak) Service was carried out one week later, the report came 6 days later, very detailed. Good communication with IQS in answering the phone and with Zak ringing to let me know when he was visiting the house. I would use again if needed.

17 października 2025
Opinia niezależna
Logo IQS

Odpowiedź od IQS

Thank you for your kind feedback. We're glad to hear you were pleased with the service and communication throughout your Level 2 survey. We really appreciate you taking the time to share your experience.

Oceniono na 5 z 5

easy and professional

quick, simple easy and very thorough report that explained things in detail and layman's terms

14 października 2025
Opinia niezależna
Logo IQS

Odpowiedź od IQS

Thanks for your feedback. We’re glad you found the report clear and easy to understand.

Oceniono na 5 z 5

Overall a really pleasant experience

Overall a really pleasant experience. We ordered a level 2 survey on our house, it was completed within a week and our report was very detailed. The surveyor was very attentive to details and this has made it easy for us to understand what repairs are required prior to exchanging contracts!

6 października 2025
Opinia niezależna
Logo IQS

Odpowiedź od IQS

Thank you for your kind feedback. We’re really pleased to hear that you had a positive experience and found the Level 2 survey helpful and detailed. It’s great to know that our surveyor’s attention to detail made the process clearer for you as you move forward with your purchase.

Oceniono na 5 z 5

Very easy to deal with and arrange my…

Very easy to deal with and arrange my survey. The house I was purchasing was empty and I was relying on the seller’s friend to let the surveyor in. The company made this very easy to arrange because they liaised directly with the estate agent.
A comprehensive report was given to me about the property and I was given the opportunity to discuss my survey result if I wished to do so.
I recommend this company.
The survey was also reasonably priced.

6 października 2025
Opinia niezależna
Logo IQS

Odpowiedź od IQS

Thank you for your lovely feedback and recommendation. We’re delighted to hear that you found the process smooth and straightforward, and that our team could help coordinate access with the estate agent. It’s great to know you were happy with the level of detail in your report and the opportunity to discuss the findings. We really appreciate your kind words and wish you all the best with your new home.

Oceniono na 5 z 5

Level 2 report.

Had a level 2 report completed and returned to me within the given timeframe. It was easy to understand and anything technical was explained. Suggestions for any next step were given.
Would recommend.

10 października 2025
Opinia niezależna
Logo IQS

Odpowiedź od IQS

Thank you for taking the time to share your feedback. We’re pleased to hear that you found the Level 2 report clear and helpful, and that everything was delivered within the expected timeframe. We really appreciate your recommendation and wish you all the best with your property purchase.

Oceniono na 5 z 5

I’ve booked level 2 survey and I must…

I’ve booked level 2 survey and I must say I’m very pleased. At the time of survey, the property was HMO but they find the quick way to access the property and carry out the inspection.
I’ve found out lots of important details which definitely helped me to make a final decision about purchasing.

7 października 2025
Opinia niezależna
Logo IQS

Odpowiedź od IQS

Thank you for your kind feedback. We’re delighted to hear that you were pleased with your Level 2 survey and that our team was able to arrange access quickly. It’s great to know the report provided useful insights that helped you make your final decision. We really appreciate you choosing us and wish you all the best with your purchase.

Oceniono na 4 z 5

Home survey

Used via homemove, report received, detailed and sent in allocated 5-7days. Followed up by phonecall if any queries. Would use again 🙂

8 października 2025
Opinia niezależna
Logo IQS

Odpowiedź od IQS

Thank you for your review. We’re glad to hear you were happy with the detailed report and the timely turnaround. It’s great that our follow-up call was helpful too. We really appreciate your kind words and would be delighted to assist you again in the future.

Oceniono na 2 z 5

Too long from taking payment to getting the report

My purchase was a corporate sale meaning exchange had to take place within 28 days, due to the delay in getting a Level 3 survey report allowed someone time to gazump me as I was unable to exchange until I had the report.

In addition to the charge to instruct the survey, I've incurred charges for searches and legal costs.

I paid for it on 15/8/25, received the report on 17/9/25. After I made payment I had to contact IQS by phone after 5 days as hadn't heard anything which prompted them to instruct the survey. I had to contact them again following the survey for the report. The only thing they did promptly was take payment. I found their telephone team not than interested or understanding of my position each time I spoke to them. If I had known when they took payment it was going to take the time it did I would have gone elsewhere. I then followed their Complaints Policy and didn't even get an acknowledgment of the points I raised in my complaint which says a lot.

The report itself was very good however was no use to me as had lost the purchase by the time I received it. I certainly will not use IQS again. The whole experience has been a waste of my money and time. Looking at previous issues and reviews there's a theme of them taking money but failing to deliver in a timely manner.

15 sierpnia 2025
Opinia niezależna
Logo IQS

Odpowiedź od IQS

We acknowledge your frustration and apologise for any inconvenience. However, we would like to clarify that your Level 3 survey report was delivered within our standard timeframe of 7 working days, in line with the terms agreed at the time of booking. The report was of high quality (as acknowledged by yourself), and we provided it on time as per the agreed schedule.
While we understand that timing is important in a corporate sale, we feel that a 2-star rating does not fairly reflect the service provided. We take all feedback seriously and continue to review our processes to ensure survey instruction, payment handling, and reporting remain efficient, while maintaining clear communication with our clients.

Oceniono na 5 z 5

Definitely recommend IQS

Had a level 2 survey done. Fast, detailed and easy survey. Definitely recommend using IQS.

1 października 2025
Opinia niezależna
Logo IQS

Odpowiedź od IQS

Thank you for your 5 star review. We’re delighted to hear that you found the survey fast, detailed, and straightforward. We really appreciate your recommendation and are glad we could help with your property purchase.

Oceniono na 5 z 5

Got a L3 survey with IQS

Got a L3 survey with IQS, they made the process very easy and provided a top class report. They also offer a call with the surveyor after the survey to go through the findings which a lot of surveyors don’t offer. Would definitely recommend

2 października 2025
Opinia niezależna
Logo IQS

Odpowiedź od IQS

Thank you for your wonderful feedback. We’re really pleased to hear that you found the process straightforward and that you were happy with the quality of the Level 3 report. We’re glad the follow-up call with the surveyor was helpful — we believe it’s an important part of making the findings clear and useful. We truly appreciate your recommendation.

Oceniono na 5 z 5

Use IQS for a home survey for the house…

Use IQS for a home survey for the house I am buying . Found IQS very professional the survey was very compreshensive they went on the date that was arranged the price of the survey very competitive
would use again and highly recommend
Thanks to the IQS team
Jonathan

1 października 2025
Opinia niezależna
Logo IQS

Odpowiedź od IQS

Thank you for your 5* review. It’s great to know everything went smoothly on the arranged date and that you were happy with the service and pricing. We really appreciate your feedback.

Oceniono na 5 z 5

I recommend!

IQS surveyor was very good, explained all issues clearly to me, prioritising in a follow up phone call, Zak was kind helpful and thorough.

I would highly recommend .

20 września 2025
Opinia niezależna
Logo IQS

Odpowiedź od IQS

Thank you for your feedback. We’re so pleased to hear that you had a positive experience with Zak and that he took the time to clearly explain and prioritise the findings during the follow-up call. We really appreciate your kind words and are glad we could assist you with your survey.

Oceniono na 5 z 5

Quick, efficient and friendly!

They were quick, efficient and friendly. They were thorough with their survey and definitely the best price we could find for a level 3 survey.

16 września 2025
Opinia niezależna
Logo IQS

Odpowiedź od IQS

Thank you for your great feedback. We’re delighted to hear that you found our service quick, efficient, and friendly, and that you were happy with the thoroughness of your Level 3 survey. It’s wonderful to know you felt you received great value.

Oceniono na 5 z 5

Fantastic experience with IQS

Fantastic experience with IQS. Their team were very easy to communicate with throughout and answered questions promptly. Linden carried out a L3 survey and our report was sent in the expected timeframe. Great report, very thorough but simultaneously well-explained in understandable language, and lots of images. Very reasonable quote compared to some of the others we received.
Wouldn’t hesitate to use IQS again or to recommend to others.

16 września 2025
Opinia niezależna
Logo IQS

Odpowiedź od IQS

Thank you for your kind words and thoughtful feedback!
We're delighted to hear that you had a fantastic experience with us and that Linden’s Level 3 survey met your expectations. We always aim to deliver clear, thorough, and timely reports, so it’s great to know that stood out to you.

Oceniono na 5 z 5

Level 3 Survey

I had a level 3 survey booked with IQS. It was completed on time and the report was very thorough and detailed. Answered any queries I had from the report. Would recommend!

19 września 2025
Opinia niezależna
Logo IQS

Odpowiedź od IQS

Thank you for your great feedback. We're really pleased to hear you were happy with the Level 3 survey and found the report detailed and helpful. It's always our aim to provide clear insights and be available for any follow-up questions.

Oceniono na 5 z 5

1 enquiry and 1 phone call job done…

1 enquiry and 1 phone call job done could not have been easier the report was full of detail and would highly recommend this service

9 września 2025
Opinia niezależna
Logo IQS

Odpowiedź od IQS

Thank you for the 5* review. We're really pleased to hear how smooth the process was for you and that the report delivered the level of detail you were looking for. Your recommendation is greatly appreciated.

Oceniono na 5 z 5

I booked for a Level 2 survey to because I am investing in a new home

I booked for a Level 2 survey to be conducted. It was arranged in a timely manner and conducted on the day and time as stated. I received my report on time and in an easy to understand format. The explanation of the results was easy to follow and at the beginning of each section, there was an indicator to show what the survey had found. Within the section was an explanation of what the indicator meant. I would highly recommend this company when looking to have a survey conducted.

9 września 2025
Opinia niezależna
Logo IQS

Odpowiedź od IQS

Thank you for your detailed and thoughtful review. We're pleased to hear that the Level 2 survey met your expectations and that you found the report both timely and easy to understand. Providing clear, well-structured information is something we really focus on, so it’s great to know that stood out.

Oceniono na 2 z 5

Survey missed basic issues

We did a Level 3 homebuyers survey from IQS via GOTOGroup for £800.
Overall the survey looked comprehensive, but it failed to highlight basic issues with the property we are now paying dearly for since we moved in 1 month ago.

It told us the fuse board needed replacing, said it would cost £500. It didn't flag that the wiring of the whole kitchen was illegal, costing thousands to rewire & plaster and meaning building insurance was void until sorted, thus delaying move-in.

Didn't flag that the boiler was so ancient that hot water didn't work. Needing immediate replacement for £3k.

Didnt flag that the water pipe from the shower was broken and routed directly onto the lean-to roof.

It described the lean-to roof as "fair", but didn't flag that it leaks in multiple places. We've put buckets down for now, but far from ideal.

Expected better as we paid for the highest tier survey possible for peace of mind.

19 maja 2025
Opinia niezależna
Logo IQS

Odpowiedź od IQS

Dear Samuel,

We are sorry to hear that you have encountered several issues since moving into the property. We understand how frustrating this must be, and we take all client concerns seriously.

However, we would like to clarify the scope of a Level 3 survey as outlined in the RICS Home Survey Standard and our own Terms of Engagement, which were provided prior to the survey.

1. Electrical and Gas Installations
As clearly stated in the report and the RICS guidance, our surveys do not include a test or inspection of electrical or gas installations. We are not qualified electricians or gas engineers and as such can't comment in detail on the condition or compliance of these systems. Where concerns are suspected, we advise clients to commission further specialist inspections.
In your report, we noted that the fuse board appeared dated and recommended replacement — we also included an estimated cost for budgeting purposes only. However, we did not and could not confirm the legal status of wiring throughout the property without a specialist inspection, which falls outside our scope of services.
2. Boiler and Heating Systems
Similarly, we are unable to test the operation or internal condition of boilers or heating systems. We assess visible condition only. If the boiler was aged but appeared to be functional at the time of inspection, this may not have triggered a specific warning unless visual signs of failure were present.
Again, we recommend a Gas Safe engineer inspection if any concern is raised or the boiler appears older.
3. Plumbing Issues
Regarding the broken shower pipe discharging onto the roof — if this was not visible or accessible at the time of inspection, it would not have been possible to report on it. Our inspections are non-invasive, and we cannot dismantle fixtures or fittings.
4. Lean-To Roof
We assessed the lean-to roof as being in ‘fair’ condition based on what was visible at the time. If there has been a significant change in weather since the inspection or deterioration occurred after, this may explain the new leaks. Again, we cannot see through materials or predict hidden issues without further investigation.

We hope this provides further clarity to the building survey report we issued which complies completely with the RICS Home Standard

Oceniono na 5 z 5

Brilliant Surveyors

Brilliant Surveyors!

They combined speed, professionalism, and genuine customer care at a level that is sadly rare these days. It was an absolute pleasure dealing with this company.

Fast to act and definitely the cheapest I found.

11 września 2025
Opinia niezależna
Logo IQS

Odpowiedź od IQS

Thank you so much for your kind words. We’re happy to hear you appreciated our speed, professionalism, and customer care. It means a lot to us to know we made the process smooth and affordable for you.

Oceniono na 5 z 5

I can't fault the experience with IQS

I can't fault the experience with IQS - quick process from start to finish. The survey was booked in within a couple of days of payment and results sent within a week of completion.

The survey itself was very thorough, to the extent we didn't need to ask questions as everything was covered. I'd highly recommend for home surveys, very clear and detailed explanations of what was found and areas at risk.

9 września 2025
Opinia niezależna
Logo IQS

Odpowiedź od IQS

Thank you so much for your five star review. We’re glad to hear the whole process was smooth and that the survey provided clear, detailed information.

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej